Warranty service from this store is less than ideal. I purchased new living room set February of 2021. From time of delivery in June of 2021 till now i have attempted 3 claims. 1st claim was items showing up damage during manufacturing. Ordered a Duke 24" lower base cabinet that had a damaged top. Representative showed up inspected, agreed it was miss manufactured and informed me that a new top would need to be ordered. They would return and swap the top with replacement part. Stated it would be a delay as they were backup up due to COVID. I gave up on this as to this day they have failed to return to repair it. 2nd claim - 1q 2024. The handle for the Conor incliner sofa broke. Opened a claim to get it fixed. This repair was dealt with appropriately. New handle was sourced, representatives called schedule repair time, arrived and repaired the unit. 3rd claim. - Early Dec 2024. The same Conor incliner sofa has broke. Not the handle this time, but it feels that the cable from the handle to the release mechanism has broken. My wife went down to the store and spoke with a representative who opened a claim and asked if we didn't hear from repair team by December 18th to contact them again. No response was received so contacted Ethan Allen on 12/23. Told that our claim is pending a email response from Ethan Allen corporate office. Now Jan 4th still no response. Service was great while trying to sell us furniture. One of their claims is a great warranty. Warranty doesn't mean much if the company makes you jump through hoops, and still fails to honor/respond. Buyer beware. read more

Deanna Gilbert is GREAT to work with at Ethan Allen! We have had several "design adventures" and I am so pleased with everything she helped me with. I look forward to working with her again in the future. Besides being a great designer, she is a great person. read more

THINK TWICE BEFORE PURCHASING FABRIC FROM THIS COMPANY IF YOU HAVE ANY KIND OF TIMELINE FOR A REUPHOLSTERING PROJECT. I selected fabrics with the help of a designer in mid July and paid for the entire order up front as required by the store. The entire project was contingent on ONLY selecting fabric that was "in stock" as I was ready to immediately proceed with reupholstering. I made that very clear. I was told that ALL of my selections were "in stock". I called the reupholsterer and told them I expected to have the fabric in approximately 4 weeks (I thought I was being very generous with that window of time for in stock fabric) and be ready to start the project. Last week, I stopped into the store to check on the delivery of the fabric. I learned that the amount of fabric needed for my order was, in fact, not in stock at the time of my purchase. And it is not in stock now. I was given an estimated date of November! Today I was told maybe it will come in at the end of September, but no guarantees. At the time of my purchase, I had only one question for Ethan Allen and it was "is this fabric IN STOCK and ready to be shipped here to this store to fulfill my order?" The answer was YES. But in actuality, they sold me fabric that they knew they couldn't guarantee to be in stock. I am stunned at the misrepresentation and the way they are treating this. I have been buying their furniture for 40 years, and I am deeply disappointed because the ONLY reason to go there instead of many other places is their alleged INTEGRITY. There is no reason to do any further business with a company that will not be honest with the customer. read more

Designer Sandy Vanderhaak took great care to visit, interact and help select the best pieces and corresponding fabrics/leathers for the living room in our new house. This room had a curvy wall and a fireplace on another wall that complicated the design. Sandy made sure that we got a great result. The products are top grade US-made furniture, so it costs a bit more but it's the real thing! When you are ready to have some fine furniture in your home (instead of glue + sawdust, with a picture of wood on it!) Ethan Allen is a great place to get the good stuff. read more

Ethan Allen - Ethan Allen sofas and chairs. The 3 drawer credenza at left is also from Ethan Allen from our previous residence. - Furniture Stores Near Me - Overland Park, Kansas

Buyer beware of the Overland Park Ethan Allen delivery services. We purchased a kitchen table and chairs early last Spring. In early June we were told the chairs and the table were ready for delivery. Our chairs arrived, but not the table. We were informed the delivery service for their store had changed and was now out of St. Louis. You are then at the mercy of the St. Louis warehouse to get your order to Kansas City. It was another 2 months before our table was finally delivered, and even then the delivery service erred and delivered the table a day after they said they would-their dispatcher was clueless as to where our furniture was in transit. I will also say while we appreciated the designer we worked with, when we returned to the store to ask additional questions about our potential purchase, the other designers had nothing to do with us knowing they would not be getting a commission. A very disappointing experience. As I said, buyer beware. read more

Nancy Stabb was such fun to work with! The colors and proportions of the furniture in our hearth room/kitchen are perfect. You can tell by Nancy's background in design and years of experience she loves helping people create the rooms of their dreams. read more

Ethan Allen - Hazelton Round Dining Table with custom fabric on Vera Dining Chairs. - Furniture Stores Near Me - Overland Park, Kansas

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Quality furniture and customer service. You never, never get a sub-par piece of furniture or accessories from Ethan Allen. Sandy and Matt are the very best. read more

The receptionist at this location is very rude. I would call her more of a gatekeeper, one to keep people out!!!

Seems like the contemporary furniture selection is dwindling, something I have come to expect here in good old middle America. Well, I guess props to them for still holding on to some modern pieces in a sea of traditional furniture buyers. Really good mirrors and accessory options all around. read more

Not much has changed since Zach (another reviewer) shopped here with a friend. I probably didn't look like the typical EA customer since I had just hiked eight miles (presentably dressed, but in khakis and tennis shoes) and asked for the restroom when I first arrived. As I browsed in the back of the store I was not greeted or offered assistance by the showroom staff which was Okay as I prefer to browse first and ask questions later, but notice when a couple walked in and was immediately approached. Later as I considered a pricey sofa for comfort a different designer came in and commented on what a great sofa it is (all sofas she pointed out were equally great). Like Zach it seemed there was a bit too much weight placed on how much I wanted to spend and premature questions like what fabrics I had in mind. All of this was secondary to choosing the right style and comfort. Forward a couple days ... I requested revision to a quote and was informed in email of the many customers and vacation plans she had and suggested I decide exactly what I wanted. Ironically I needed the corrected quote to make a decision! Right then I resolved to find a mature designer to work with. The next day I headed to the store, but hadn't thought to check store hours. As I walked into the store I was greeted with "We close in 10 minutes" not even "Hello" or "How can we be of service". I apologized and hurriedly explained the situation and said that I would come back another time. One of the three women at the desk responded "I know who you are and you're going to take a while". Shocked, I said "what do you mean, you know who I am and I'll take a while?". Suddenly I had three designers, two from the front and another from the back, frantically pulling samples for me. Overwhelmed, I offered to come back the next day. Instead my husband and I went shopping, were warmly welcomed at all four galleries visited, and made our purchase of a sofa, chair and ottoman at another gallery. Sad to report if there had been another Ethan Allen showroom in the KC area we would have bought from EA! read more

I used Lori Rodopoulos of Ethan Allen as my designer when I furnished my new home back in 2006. My home was brand new and had no real problem features. It's best feature was an entire wall of windows that looked out to a heavily wooded area. So the challenge was how to take full advantage of that great feature. Lori came up with a design which, IMHO, was perfect for the room. Her design was imaginative and unique as well as being very welcoming and functional. By "functional" I mean that her design of my living room promoted relaxed conversation. From 2006 until I moved out of that house, I received compliment after compliment on my living room. The pieces themselves were exquisitely made; very highest quality. They have shown almost no wear after 14 years of daily use. The pieces were not inexpensive but they were so beautiful and so well made that they were worth it. My second designer, Sandy Vanderhaak (spelling?), took on what most people would describe as a Great Room with an unusual shape and position in the home. It features a lovely bay window and it it was clear that the challenge was to properly take advantage of this curved area in the room. Sandy came up with a great design that, IMHO, absolutely maximizes the beauty and utility of the room. I ordered three sofas and two leather chairs and the quality of workmanship is absolutely thebest I have ever seen. (Not a spring chicken by the way). EthanAllen has come through for me again. I recommend them fully. I couldn't be more pleased read more

I found what I was looking for and Glenda was extremely helpful and patient with us. Cannot wait to receive my sofa and chair!

A word of WARNING! If you decide to use Ethan Allen for your home furnishings, proceed with CAUTION! Their prices can be completely unreasonable. I have furnished my home largely with their furniture and window treatments since 2005. Recently I ordered bathroom wallcovering (over $10,000), bedspread, sofa and two side chairs recovered and living room draperies. My previous bedspread from them was priced over $3,000. I did not get a quote thinking it would be in that price frame. When the new one arrived and was priced at $7,700 I was in shock. It is now stored in the attic and the old bedspread is back as the new one totally clashed with my room. Glenda kept saying "just wait til I put the pillows on and you will love it". The pillows were more of the same fabric so not sure how more of it would make me like it better! Also, I wanted bathroom rugs which came from Amini's....a large one for $4,000 looked good and I kept it as well as one small one. When I told Glenda I would not be needing the second small one ($800) she said it could not be returned. Only when I sat down in the store to review all invoices/charges did Glenda agree to return the second small rug. A few months later I received a call from the manager about some accessories that I apparently ordered 6 months ago. I had no knowledge of this order but my credit card was charged for a deposit on it. That is another issue, once your credit card is on file, it is too easy for items to be purchased. I am not sure I would have approved the $4,000 bathroom rug if I had seen it before purchasing it. Ethan Allen has beautiful items, I agree but buy with caution and always get a detail quote/price. One of their vendors agreed that Ethan Allen items are overpriced. read more