I contacted Top Choice Restoration after the rental home I am living in experienced water damage as…read morea result of a broken and leaking hot water heater. The leak happened five days prior and I have just been able to get a plumber to install a new hot water heater. I explained this to the gentleman who picked up the phone (he explained he was one of two techs) and he said they could come between 3:30-4:00PM to do an estimate; with the understanding that the landlord (who is living abroad) would need to sign a service authorization. Unfortunately, Top Choice was a no-call, no-show. I attempted to call them back but they did not answer. It's now 7:17PM and it's too late to get anyone else to the property; I called and made the appointment at 12:25PM. This is incredibly disappointing as water is very destructive and each day becomes more dangerous (in terms of mold) and costly to repair. It would have been my expectation that knowing this, if they were unable to come out to property, they could have done me the courtesy of at least letting me know. I am giving two stars because the customer service over the phone was pleasant. I am just disappointed that is where the pleasantness ended.

Do not trust this company. And especially do not trust Michael. He will make all kinds of promises…read morethat he cannot deliver on. The work is sub par at best. They never show up on time. Well, maybe once in four months they showed up on time. In an attempt to fix one thing they break three other things. Michael, has had five screaming matches with me because I asked him to do what he committed to doing, which is to get my house back in good shape after a fire. And he's dishonest. He builds insurance company for repairs that are not needed. That should've been a red flag for me.. and monies that are not rightfully his. He expects me to pay for the materials that I had to Front money for. In other words, he wants to be fattened while the customer is left, having not been made whole. I would love to give a great review, but that would be dishonest. And normally I would not give a bad review. But honestly, I did attempt to protect the next person, I feel it to my duty to tell the truth. Run~ ~ ~ Oh yeah, when he doesn't get his way, after screaming match, he will threaten you. This is standard fair for him. Unprofessional, unqualified. In fact, I may even report him to the contracting board. If you don't believe me, there are other reviews online at BBB complaining about them. I wish I had seen them prior . Run ~

I called Hasi Restoration after discovering mold in a bathroom during renovations. They responded…read morequickly, and were able to assess and schedule the remediation quickly. They also provided detailed pictures of the work, including pictures before, during, and after the work; to show the steps of the remediation. I would highly recommend Hasi Restoration, and would use them again in the future, if needed.

Hasi is the owner and he really helped us out with a house we are selling…read more We had some fungal growth in one part of the finished basement. Our agent gave me 3 companies, and we don't live in the area so everything is done via phone call, emails etc. One company never called back. Second quoted a ridiculously high price over the phone after asking about square footage and type of house. I made an appointment for the third company to see and quote, who then called back 2 hours later saying the manager/owner would charge $250 for the visit because we are selling the house, which makes no business sense. I found Hasi's company on my own. Hasi answered the phone himself and said this clean-up would not be cheap but shouldn't cost more than a few thousand dollars. After visiting the house (no charge), he gave a bid of ~$2300. He sent photos with his detailed quote that stated how many days the clean-up would take and the type of cleanup and equipment he would use. During and after the cleanup, he sent photos. His initial bid photos included his van in front of our house as visual proof he actually went. Payment and invoice were electronic, so it's easy to view and take care of. Sometime during the project, he mentioned he does a lot of property security (eg boarding up and re-keying vacant houses) for a big real estate company I actually knew about and couple of my real estate friends had worked there. Hearing this gave me additional assurance that Hasi was reputable. Hasi's communication, quality work, and reasonable price really helped out my family.

we had a water leak coming from the second floor to the first floor. Had to get this addressed very…read morequick. Called these guys late at night. They responded right away and I had someone at my house within 45 minutes to look at it. They help me prevent a much bigger damage and did a job quickly and efficiently. They worked with my insurance company and got everything resolved and save me a bunch of headache as well. Will definitely recommend them for others!!

*** Updated Review *** Initially, we were unhappy with the…read moreunsafe mold removal practices in our home. However, Neier from One Stop Restoration visited today, took full responsibility for his workers' lack of adherence to industry guidelines, and apologized profusely. He offered to leave equipment to eradicate spores in the entire house, oversee future work personally (or someone of his level), and send a third party to test the air for mold to ensure full abatement has been achieved. We appreciate his efforts to remedy the situation and make us feel safer! Some of the best customer service we have received. Thank you Neier & One Stop Restoration for following up on our concerns.

I had a small leak appear on the ceiling, no clear cause. One company came out and recommended…read moretearing out the entire ceiling to look for the issue. Aqua Flame traced the leak all the way to the attic and a likely faulty A/C unit, without cutting into any of the wall. They charged me nothing for diagnosing this issue and recommended we call an HVAC company. It was refreshing to know that Aqua Flame is not in the business of trying to sell you something for the sake of selling, but rather, they truly care about their customers and fixing their problems - even if it means the next call is to a different company.

I had a plumbing leak one evening after work and I looked online for an emergency plumber and found…read moreAquaflame. They were at my house in an hour. They stopped the cause o f the leak, calmed my nerves, because I was stressed, and scheduled a time to return the next day. They were very helpful throughout the process and communicated every step of the way. They gave me an overview at the beginning and checked in with me throughout the process. I had a lot of questions because I didn't know anything about plumbing leaks and water damage and I had never filed an insurance claim for my home. I appreciate the guys at Aquaflame!!

I can't recommend this group enough! They stepped in after our flood with compassion and…read moreefficiency, working tirelessly to help us recover. Their reliability and attention to detail are unmatched--don't hesitate to call them in an emergency.

We are in the process of having our crawlspace encapsulated. We needed dome mold removed from…read morecrawlspace joists and studs. Cameron came out to give an estimate. He was personable, knowledgeable, and efficient in providing an estimate. The price quoted was very reasonable. The work proceeded in a timely manner. His employees were conscientious in their approach. Yhey did an excellent job in removing insution, roving the mold. encapsulating the joist and beams and reinstalling new insulation. They cleaned up and left everything tidy. Nothing but good things to say about Apex 1 Restoration.

I've seen this company grow from the ground up and they've weathered many storms! Literally! They…read moreare there when you need flood cleaning and disaster recovery. Rod and his team care about your wellbeing as well as the job at hand. If ever you need there services don't hesitate to call Roderick and RCM!

RCM has amazing customer service. They are very nice and helpful! Any time I call the ladies will…read morego out their to help out.