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    Restoration Wizards

    5.0 (1 review)
    Open Open 24 hours

    Services - Restoration Wizards

    Mold remediation

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    5 years ago

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    SERVPRO of West Volusia

    SERVPRO of West Volusia

    3.0
    (2 reviews)

    I am thrilled with the job that this Servpro did for my mother's house after she found major water…read moredamage in her ceiling. Gary was kind and empathetic towards the situation which made my mother feel comfortable throughout the process. Their tagline really proved to be true it's like it never even happened!

    This company not only damaged furniture (dropped a mahogany desk over a upstairs landing) had to…read morereplace flooring they put down as it all popped up, took things from our home (they refused to return them unless we signed their release paper) Dragged the project on for almost 3 years. Would leave our job to do work elsewhere as our insurance company had paid them in full at the beginning, so they would take on other new jobs, leaving ours unfinished. Stole items from kitchen cabinets. When we returned to our home all the items from our kitchen (dishes, glassware were gone. Broke items (Waterford crystal) another was a mirror that was handed down in our family for generations.They took pieces of the mirror with the promise that they would find someone to repair it. It had itching on it. When we asked for the return of the pieces so we could find someone to repair the mirror, they declined the return. The same was for our brass sconces from the entry way to our home. They removed our Mahogany desk without our permission when we were gone and refused to return it. Thee was nothing wrong with the desk. The desk was part of a 3 piece set and they said they planned on replacing all 3 pieces. We got a quote from where we purchased the exact set and submitted it. They never acknowledged it. We finally told them we would be happy with just the return of the desk they took and also the return of our glass mirror pieces and the brass sconces. We got an email back saying that nothing would be returned unless we signed their release paper. Isn't this a form of blackmail? I have all emails along with documentation. The job was handled very unprofessionally. When one of the managers wanted to know if the Port-a-Potty's had been picked up he emailed my wife "has anyone picked up the shitter yet?" My wife tried very hard to work along with these people with praise whenever possible. Please, please beware if you are thinking of taking the chance of hiring this company. My wife and I are senior citizens and myself am a retired Veteran of 25 yrs in the USMC. Our health is not good and this company knew it. They drug the repair of our home for almost 3 years as they had already been paid by our insurance company. This has been one of the worst experiences of a lifetime. We came to Florida to retire and enjoy the golden years but came to this disaster instead. Please email me if you wish for any documentation

    Grimes Solutions

    Grimes Solutions

    5.0
    (1 review)

    I cannot say enough nice things about this company. After hurricane Ian, we called Grimes…read moreSolutions, and John came out and gave his evaluation and a very fair quote. The crew came and did the work of removing drywall and mold remediation when they said they would, and they gave us a report at the end on the mold spore count after treatment. John and this company go above and beyond for their customers. And they don't price gouge when people are dealing with flooding damage and are under a lot of stress. Highly recommend! S Hudson

    From the owner: Grimes Solutions is a mold remediation company that uses the exclusive TM-100 product line, a…read moreunique blend of enzymes that eliminates mold without the use of toxic chemicals,and have been independently tested and proven to eliminate mold from even porous surfaces such as drywall. OSHA testing also proved that it not only eliminates mold, but also leaves the property free from Volatile Organic Compounds (VOC's). Guaranteed Results, Every Time. We offer a 100% guarantee for our price and services. A transferable Certificate of Warranty will be issued once independent analyses of samples taken after remediation show the property has been successfully remediated. We will work until the samples are within acceptable guidelines. Fast Remediation, Less Tear-out. Our typical remediation takes 2-3 days and is done with minimal tear out. Because of this, we offer superior services with extremely competitive pricing. In addition, less tear-out means less put-back, saving you more money.

    Restoration Wizards - damagerestoration - Updated June 2026

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