We were planning a complete kitchen remodel for a house we were purchasing and needed all new…read moreappliances. Owner Jeff Jones patiently and diligently worked with us to the get the best possible package for our budget, taking all the manufacturers' rebate programs into consideration. We really appreciated the thoroughness and attention to detail. Pleased with the price. Great experience.

From the owner: Family owned and operated Kitchen Kings is Dallas's best kept secret! We have over 200 years of…read moreexperience within our walls and are now accepting new customers! We sell Bosch, Thermador, Sub Zero, Wolf, KitchenAid and most other brands. You can find us just outside of Dallas on Royal Lane. Call today for all your appliance needs!

We are absolutely pleased with the craftsmanship of this fine company!…read moreThey were highly recommended by Ben from Starwood Distributors who did our gorgeous flooring. Thank you David as you not only took good care of us while we were working out of state, but your team of experts like, Jose, truly transformed our kitchen in such a beautiful way! We highly recommend them! You will not be disappointed in the attentiveness and quality of their work!

These guys are probably very good. I wanted to make some updates to my kitchen and they only…read morehandle the stone work (counters). Very professional and great communicators. I would have to hire a separate company to do the plumbing and electrical, therefore, I opted for a general contractor to handle everything.

How have I never heard of this place?…read more I came in search of a pedestal sink that I had been unable to locate at the big box stores. Walked right in to this unassuming warehouse off Harry Hines and found just what I was looking for. They also have lots of cabinets, doors, and vanities. Be sure to check them out if you're planning any major remodeling work.

I purchased a Blanco kitchen faucet and it has been awesome for 15 years.The cap came loose and…read moregrinned in the garbage disposal and was able to replace it!!!!!!

This place is pretty unbelievable. It's what it says - a builder's showroom. My out-of-town…read morelandlord is redoing a bathroom in my leased house and asked me to make the rounds checking out claw foot tubs. I suggested one I saw in their showroom and I'm not sure if she's going to get that one or a less expensive model from Home Depot but beware of going in. You will be ready to sell your blood to remodel your bathrooms and kitchen.

BUYER BEWARE: If you expect a company to stand by their word and/or products... RUN. We performed…read morea multi-million dollar remodel on our home spending a significant amount of money with Westside. After almost 2 years of trying to get faulty hardware replaced with employees of Westside, our builder finally was able to get Alan Fishman (Owner) to visit our home to inspect our issues. He readily agreed that 4 of our door handles were faulty and attempted to place blame on the fifth to the steel door install, (door has not been operable for 1.5 years) claimed handle broke due to a stiff steel door (I do not agree), however, he still agreed to replace all 5 and would be in-touch when they were available as supply chains are still strained.. After a few months our builder reached out regarding status and he replied with some texts that contained lies, unprofessionalism, arrogance, and were downright rude. Mr. Fishman claimed he "texted" me and I didn't respond - so he sent them back? _____________________________________________ Actual text: Hey Ryan (builder) I reached out twice with no response So all was sent back I can reorder but Instead of no charge favors Westside has cost And I'll see what that was Approx 5-600.00 Let me know when or if I should reorder Alan _____________________________________________ Our records show 0 texts. Replacing faulty merchandise after 1.5 years+ of attempts is not a "favor". QUESTIONS? So he orders replacement parts... claims he sends 2 texts... then sends them back? He could have called us? He could have called/texted the builder? He could have left a voicemail? He just sent them back!? He wants to now charge full price? Mr. Fishman knows he didn't text, call, or attempt to notify - he knows this because I believe he never ordered or intended to make anything right. After reviewing some other online reviews (see Yelp) on Westside and Mr. Fishman - this is just who he is. BUYER BEWARE... if all goes well you're probably ok? If you need a company to stand by their overpriced merchandise... you're on your own. Mr. Fishman will pretend to address an issue, make the problem your fault, then chastise you to save a buck. I'll end this review with a simple line from Mr. Fishman's text to me and our builder: "I expected way more from a great business man like you.." So did we Alan Fishman... so did we.

The experience I had with Westside was the worst one I have ever had with a retailer and the main…read morereason was bc of one of their sales guys John. He has absolutely no customer service skills whatsoever! We spent thousands of dollars here but honestly, it shouldn't matter how much we spent. Good customer service should be given to everyone. It all began going downhill when he ordered the wrong color for us, then told us we would be charged a restocking fee. It was never clear how much that fee was going to be. We were told 10%, 15%, and 25-30%. It ended up being 20%. Whatever the fee, why should we have to pay it if he ordered the wrong color? Then when we re-ordered the parts it took literally months to get them. I understand supply chain issues but he never even called us with updates. We had to contact him to try and get an update. He wouldn't return phone calls and would respond to emails a week late. When items were delivered to the warehouse, I had to go pick them up even though he said they would deliver. Then one of the items was defective and once again it took 1.5 months to 2 months to get the replacement. Again no updates at all. One day my contractor called him and asked if the part came in and he said 'oh yeah, it's here". Then we had to go pick it up. This is just a brief summary of some of the crap that happened with this guy. And to make matters worse, any communication I had with him was always rude, and condescending. I really don't know how this guy does any business. Stay clear of this place, you may have to deal with him if you go there.

This review is for their curbside pickup which was awesome!…read more I purchased a couple items in the morning then headed over to BB&B while in the area. I clicked the link in my emailed receipt to let them know I was there, my car make and the position I was parked. Less than two minutes later a staff member was at my window! She verified my ID and loaded everything in the backseat. So easy, and makes avoiding holiday shopping crowds a cinch.

For the past ten years that I have lived in Dallas, this Bed Bath & Beyond has been my go to store…read more For all things big and small for every nook of your home, triple BBB, has you covered. My most recent order was after I applied for their store credit card and received a $25 savings coupon on $100 order or more. Everything was conveniently and safely ordered through their oh so handy dandy store app in the luxury of my home, at any hour. Customer Service has been wonderful on delivery updates and day statuses. Perhaps other retailers carry similar items, but Bed Bath Beyond has impressive, high quality merchandise at reasonable prices. Don't forget about their happy 20% coupons they are usually sending through the mail. As well, there are online offers via their website or app. Create an account. Log in and start planning your next gourmet, one of a kind meal or entertaining options.

We came in several times and purchased various samples on our own. We took them home and tried to…read morematch up with other components in our remodel, but we weren't satisfied. We went to other stores and just couldn't get everything to pull together for the right "look". We saw the designers working with other customers and thought "we can do this, we don't need help". But, after several weeks without a cohesive plan, we booked an appointment with BJ Smith. That changed everything! We brought in our cabinet doors, our floor tile, paint samples and tile samples we picked up along or journey and laid it out for her. It was a mess... She looked over everything and said "ok, we can do this. It's going to be beautiful!" She told us why certain pieces weren't working together, told us to repaint and helped us find the right color. She taught us what we needed to look for when we went shopping for countertops and even let us being a sample back so she could give her final thumbs up. She helped us match everything with the perfect tile and brought the whole look together. We couldn't be happier or more impressed. BJ is the hidden gem in this store! Don't pass up the chance to gain from her years of experience and eye for color. She also asked questions about "us" to make sure the design would fit our personality and lifestyle. You would pay alot for this service from a outside designer, but Floors and decor offers this service free!!! The tile is wonderful, great pricing and amazing staff... Who could ask for more?

Floor and Decor is good. what I did learn is the corporate policies are not consumer friendly…read more Be careful because they don't appear to have long standing relationships, and tend to "discontinue" products quickly. So, in the event you have a catastrophic even, likely you will have to change because you will not be able to duplicate your choice. i had that issue, wayer damage, and to keep from starting all over, I wanted to only replace what was damaged to keep what i have and love. Chewy, Annabelle and Chris at the Mansfield Tx store were amazing, very helpful and tried to do what was within their job descriptions to help but, F&D policies, process and procedure are not consumer friendly, not consistent with what is stated, promoted on their website consistentl. To make a king story short, they found the "discontinued" flooring in three (3) different states, $450.00 for the flooring, and shipped BECAUSE THEY DON'T SHIP... charged $450 per store for over $1,200.00 for Shipping. Highway robbery and raping their customer. I ONLY did so to save time. However, I still need flooring for four (4) other rooms and F&D manager would rather loose money, approximately $2,000 or more in sales, than expense the freight. Hell, they didn't bother to send the product back to main warehouse to ship to a store. Want that money... bottom line, they lost money. The store manager wasnof no help, so he can keep working hard and if I were you, be careful and spend your money wisely... else where.

Our refrigerator was making an odd sound, when I did some research, on YouTube, it said it could be…read morethe coils needed cleaning. I called Elite had some good reviews and I find repair people from Sachse do great work. Willy from Elite came over next day and cleaned the coils but the drain tubes were clogged and had to be replaced. The price was very reasonable. I am telling my friends and neighbors about them now too!

CUSTOMER SERVICE NONEXISTENT!!!Unfortunately, our experience has been far from satisfactory. We…read morepurchased a complete kitchen package for our remodel. Brian, the salesperson, was aware of our time constraints and assured us that there would be no problem. However, once he received our payment, communication stopped completely. No one seems to know when our appliances will be shipped, let alone when they will arrive. We have been trying to get in touch with the manager (Corey Trent) for over a week, but to no avail. He seems to never be found. How difficult is it to find a manager in a 15,000 sqft showroom?? How do you have the inability to obtain a tracking number for products YOU sell in order to find out when they will be delivered? All we have gotten is the runaround. We now have people on standby, whom we have to continue to pay, because Brian and management can't seem to get it together. This is a total lack of professionalism! We urge you to take your money elsewhere-total lack of work ethic!!

I do not often write reviews, but the service here was so exceptional that I made sure to write…read moreone. We worked with Joe Stanford and he was so helpful and knowledgeable in helping us with design choices for our bathrooms and kitchen. Would 100% recommend to anyone.

Went to Kohler to take a look at the kitchen and bath fixtures as well as the sinks. We were…read moreassisted by Joe Stanford and had such a great experience. He knew all the Kohler products so well and gave us great advice regarding our new build home. Would 100% recommend come to this Kohler and working with Joe

Varruschka went out of her way to make a memorable experience. When the color we wanted was not…read moremade any more, she researched and found a similar color and brought it to us to look at in the room. Carlos and Juan did a fabulous job. They were quick and professional. We will definitely use DFW Interiors again.

Very helpful employees! Verrushka helped my husband and I with everything we needed for our kitchen…read moreremodel!