I had severe shoulder pain (both of them). After going through PT and an MRI with my primary…read moredoctor, he said the writing is on the wall; you need to talk to an Orthopedic Doctor. Made an appointment with Doctor Michael Cushing to review the MRI, and discuss my options. We scheduled surgery for my right shoulder. I have had three post surgery visits to make sure everything is okay. Also, started PT two days after the surgery twice a week for 10 weeks and once a week afterwards. Awesome experience from the start. We are looking to do the left shoulder next year.

Best PT around! The staff is super friendly and welcoming! Highly recommen for all your PT needs!read more

My mom suffers from Alzheimer's disease. She fell and fractured her wrist and was referred to this…read morepractice. It started out great. The staff worked hard to schedule an appointment immediately. The office staff, the PA, the clinical staff were all very nice. However, when the physician came in to consult on my mother's case, he walked in, grabbers her arm without any acknowledgment or greeting. He seemed oblivious to the fact that he was causing her a great deal of pain. Only after I made a point of introducing my mother to him did he bother to introduce himself. NOT OK. I appreciate that he is busy, but the lack of respect was very hurtful. The fact that she can't speak for herself doesn't in any way make her less worthy of respect and compassion.

I was directed to come here for a faster appointment. It's not a problem at all. Drove an entire…read more 1 hour out of my way to come here. Great front staff. Don't get me wrong, very polite and courteous , attentive to your needs. I was asked to be early , and I was 10 mins early. Still waited for 20 minutes, only 2 people waiting in the lobby, including myself, no complaints. My issue was Stacey the MRI tech. I am coming in because my knee will not bend. So I am hobbling to walk. I have to lift my leg to move it.. She sees this. She just stands there and looks at you.. No assistance of getting on the MRI table, no assistance of getting off the table. I almost fell on the floor getting off the table.. It was a struggle to get on the table in the beginning. I don't know what her issue was of not helping and least help me lift my leg that I am having problems lifting on the table. She is the type that I can't touch you. She should not be in this type in this field. If touching and assisting people is an issue. This isn't my first MRI. BUT This is my first experience with someone staring at me to get on the table of not assisting, seeing I need the help.

I am a new patient this year because my old physician retired. I had to get an inhaler prescription…read morerefill. I had already been to my first patient appointment this year with piedmont at white oak where i initially told the dr i normally get an inhaler prescribed. So when i ran out, i called the office thinking they can just refill my prescription. I was told I had to come in for an appointment. I made the appointment. They are now charging $190 for a "sick" appointment when i saw the NP for only 5 minutes to just reiterate that i need my inhaler prescription refill. I honestly feel like they just wanted me to come in so that they can bill me an additional fee. I just feel like the cost is ridiculous just to tell them in person that i need my inhaler prescription- which is exactly what i said over the phone and in my initial new patient appointment. I'm never going back.

Staff is friendly and helpful. Dr Roberts is one of the best. He's prepared when he sees you, asks…read morequestions and listens to your answers. Don't see that often.