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Reta Floyd, MD

5.0 (1 review)
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11 years ago

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Helen Duncan MD - How she and her staff mad me feel.

Helen Duncan MD

4.2(14 reviews)
6.7 km

Dr. Duncan was listed on my healthcare provider list. I left TWO messages without a return call…read moreabout 6/7 days apart. The voicemail said the Doctor was out of the office on the last few days of January, however my calls took place mid February. On the 3rd & final attempt about 2 weeks after the initial call, someone finally answered the phone. When I told the woman who answered that I wanted to set up an appointment with the Doctor for medication management she immediately asked what my insurance was. I stated Blueshield PPO. She asked me if it was through Covered California or LA Care. I stated Covered California. She immediately told me that the Doctor hasn't taken that insurance since January 2017. I asked if the doctor had a sliding scale and she told me that the first visit was $300 and that rash initial visit depending if it was 15min or 30min was $125-175 cash only. I rate this zero stars on customer service and zero stars on trying to offer help to someone who obviously needed some medical attention. If a person is calling seeking help & treatment... don't be rude. You could obviously be the last person that the ill were speaking to, and they could be in serious need, to the point that may have taken this call personally and have taken their own life. Be more considerate dear little miss phone answerer.

Dr. Helen Duncan is a wonderful doctor. She not only prescribes the drugs that help me with my…read moredepression, anxiety, and mood instabilities, but she also LISTENS. This is very rare in a psychiatrist, whom usually just prescribes medication. Both my husband and I see Dr. Duncan (separately) and we are BOTH so satisfied with her, that, even though we have moved over an hour and a half away, AND she no longer accepts our insurance, we still continue to see her. She's the BEST!!! Highly recommend!!

Emotional Health Coaching - Balance in Life

Emotional Health Coaching

4.9(91 reviews)
35.8 km

I found Tim after looking and calling several places due to going through an episode of social…read moreanxiety affecting me at work- "I need help," was what I told him over the phone. I left a voice message, and he called me very soon after. I remember feeling a sense of comfort and calmness after speaking to him bc he seemed genuinely interested in helping me and also accommodated an appointment to see me as soon as was possible. In person, about 2-3 days later. Because it was social anxiety, I knew I wanted to see someone in person. So we met in person. His office is plain and he had the word "believe". It was simple without distractions. I needed this, bc the days that followed were walking into this place of collapsing my thoughts and feelings. Tim's approach is simple and it's realistic. But it is only simple for the very reason: that Tim is extremely passionate about the subject and therefore knows it very well. Therefore going through the sessions you begin to learn concepts and in the process you begin to learn about yourself, your reactions, and how correction is possible. It's realistic / common sensical and when you realize this, you feel hope that change is possible. Hope is important, bc it's the right step to begin rerouting your thoughts, highs / lows and find a balance in life. Tim is passionate about this. Tim as a person is not only knowledgeable and professional, but he is kind and generous. Generous in sharing information- to teach you as much as he knows and he is also generous with his time. Never rushing you or holding you to a minute maximum. In him you will find a wise and emphatic man, bc of this, trust emerges and you will find it easy to open up. Thankful for Tim!

Tim is amazing, he helped me collapse some areas that were affecting my business and I didn't even…read moreknow it.

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Jacob Said, MD

Jacob Said, MD

2.6(17 reviews)
10.0 km

I have seen Dr. Leung for about two months now to address a litany of personal matters stemming…read morefrom childhood such as grief and anxiousness. Right from the start Dr. Leung told me that he could give me the tools that I would need to start seeing positive results but it would be up to me to put them into practice on a daily basis. This gave me a sense of assurance because it made feel like I could be better and he was not interested in dragging sessions out for the sake of profit. Within this small amount of time of seeing Dr. Leung I can honestly say that I do feel better and I think better, healthier even. He has a knack for putting things into perspective and more importantly gives insight and explains the "why" of things to help one understand interpersonal relationships. In reading reviews of Dr. Leung, I see that people take issue with his direct demeanor. Maybe it's just the male in me and my background, but I personally appreciate his direct but empathetic approach. In fact, I had tried therapy before with another male therapist who lauded pity parties and only listened and did not provide any meaningful exchange. When you sit across across Dr. Leung you can expect someone who will listen, who will foster constructive discourse, and who interested in helping you.

After my appointment with Miguel Ortega N. P. I was not clear on the instructions since I had a…read moremedication change. I called and asked questions and the doctor would never speak to me. He only relayed information to the girls in the office. He tells them he gave me instructions and doesn't talk to me!!! Then they tell me I will receive a letter!! I was dropped from care due to asking a question!!! This is absolutely the worst patient care!!! I do not recommend this place at all!!!!!

Reta Floyd, MD - psychiatrists - Updated May 2026

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