After my appointment with Miguel Ortega N. P. I was not clear on the instructions since I had a medication change. I called and asked questions and the doctor would never speak to me. He only relayed information to the girls in the office. He tells them he gave me instructions and doesn't talk to me!!! Then they tell me I will receive a letter!! I was dropped from care due to asking a question!!! This is absolutely the worst patient care!!! I do not recommend this place at all!!!!! read more

I have been seeing Dr.Leong for many years now and I have had more progress with him compared to other therapists I have seen before. He is straight to the point and takes his time to let you understand yourself so that you can better learn your attachment style and how you function so that you can cope with your daily habits with great confidence. He has saved my life over and over again, when I first saw him I was in a very dark place and over the years I have gained confidence and strength and have slowly but surely become a better version of myself. Thank you Dr. Leong. -Katrina read more

I was first referred to Dr. Clarence Leung to help with my postpartum, and I cannot say enough about how regular therapy sessions with him have helped. He patiently helps me to shift my perspective and because of him, I and happier, my husband is happier, and I feel like a more confident mom who embraces motherhood. I strongly encourage anyone on the fence about therapy to book a session with Dr. Leung. read more

Horrible business with terrible providers like Dr Leung. He doesn't even practice within his scope and would give me samples of Strattera.

I have seen Dr. Leung for about two months now to address a litany of personal matters stemming from childhood such as grief and anxiousness. Right from the start Dr. Leung told me that he could give me the tools that I would need to start seeing positive results but it would be up to me to put them into practice on a daily basis. This gave me a sense of assurance because it made feel like I could be better and he was not interested in dragging sessions out for the sake of profit. Within this small amount of time of seeing Dr. Leung I can honestly say that I do feel better and I think better, healthier even. He has a knack for putting things into perspective and more importantly gives insight and explains the "why" of things to help one understand interpersonal relationships. In reading reviews of Dr. Leung, I see that people take issue with his direct demeanor. Maybe it's just the male in me and my background, but I personally appreciate his direct but empathetic approach. In fact, I had tried therapy before with another male therapist who lauded pity parties and only listened and did not provide any meaningful exchange. When you sit across across Dr. Leung you can expect someone who will listen, who will foster constructive discourse, and who interested in helping you. read more

Dr Jacob and his Assoc's were our mom's psychiatry drs at the Glendora Behavioral Center. He called us after she was admitted. A couple days later and for the next five days, we asked that he call us. After his long-awaited reply, we asked for a follow-up call, but instead just told the attending nurse, "What do they want? They have called so often already." ... Yes, only because of he or his associates lack of response. Good doctor... maybe. Attentive doctor.... I think NOT. read more

Dr. Jacob seen my cousin since he was in parkside west. He even followed up with us and gave him a prescription. He also had a day treatment program call us for him to go to. They pick him up and drop him off. The place is crowded. Ana at the front desk is rude. She doesn't like to answer questions and slams the window while you are waiting for an answer. Dr. Jacob listened to what my cousin needs. Gave us prescriptions to help him sleep and calm him down. He even called a dr to get him on insulin. He seems like a nice man who really cares how his patients are. I'm happy that we found him. I just dont like that it's crowded and Ana at the front desk. read more

This office is so unorganized and rude they make appointments then make you wait another 20/30 Minutes outside in the waiting room and then when you say something they act rude about it. Apparently they do not write down appointments so if you lose your card then your appointment means nothing! read more

This office has been horrible! We drove an hour to get to an appointment, waited another hour, to be seen for 5 min. He asked general questions- are you exercising? Are you eating healthy? How are you feeling? Here's your prescription.. make another appointment. We were charge $125 for each office visit and now they owe us $170 because our insurance paid too.. Now I'm fighting to get our money back. They don't call to remind of appts, so my daughter has missed a couple and half the time, their phone is either busy or rings forever with no answer. If you want help.. sadly, this is not where to go. read more

We have kaiser insurance and were referred here because kaiser is understaffed. Dr Jacob's practice is like a pill mill. There are usually about 15 people in the waiting room. If your appointment is at 4:00, plan on being seen at 4:45. And then once your in, the Dr asks you the very general questions, gives you a prescription and you'll be on your way in 12 minutes! Made us crazy just going to this plsce! read more

Not accepting new patients with my insurance but they accept Medicare patients wtf! The paper from my insurance company says they are accepting new patients but this crappy company hasn't updated their status with my insurance company read more

My wife was diagnosed with depression and anxiety. Dr. Jacob's office is horrible. All the negative reviews are spot on. The psychiatrists have no clue how to work with people who suffer from depression and anxiety. The office staff is a joke. They don't call to remind you of appointments and they never get prescription medications filled correctly. My wife has to call the office staff multiple times to have them fill her prescriptions and they never take responsibility for the lack of service. They blame the pharmacy for not getting the medication filled on time. This occurs every single time she is trying to get her prescriptions refilled. If you have an appointment expect to wait a long time and then when you meet with your Dr. you will be out in a few minutes. Dr. Jacob's office is like a circus act. The entire staff is clueless. They should just hire bozo the clown as he will fit right in with the rest of the staff. My wife's current psychiatric mental health Sasinee Jade Bhosai has no clue how to work with clients that suffer from depression and anxiety. Sasinee Jade Bhosai lacks patient empathy and has an unprofessional attitude. I don't know where Dr. Jacob's office hires their staff but they sure do have something that is consistent and that is horrible service. Read the yelp reviews and see why they have a lot of negative reviews. Go somewhere else as you are wasting your time here. You would think that an office that is suppose to provide mental health would not be causing more stress and anxiety on their patients. read more

My primary care Dr., referred me here due to anxiety. Took almost 3 phone calls to set an appointment and over a month to see a Dr. I arrived 30 mins early per instructions I was so surprised to see about 20 or so people waiting, plus people coming in and out very quickly. Very busy and many people came in while I was filling out my paperwork. I was called in pretty quickly, by the Dr. herself. When I sat down the first thing she asks is if I want therapy or drugs. She actually used the word, drugs. Medication would of sounded better than drugs. I said maybe a little of both, I was not sure what I needed. (My thought was to talk about what was going on to see if I needed medication. She said, I don't do any therapy, just the drugs. She asked many general questions about drug abuse or if I hear voices these generic mental question. Prescribed a medication and I was out in about 15 mins tops!. She walked me to the desk and told one of the 7 or 8 women in the front office to refer me to a therapist. The Dr went away, as expected. I have a Aetna PPO insurance, and the receptionist said she has no one to refer me to who is accepting new patients with my insurance. I have to say, I felt like I was in a drug mill. It was so uncomfortable , I just wanted to talk to someone to determine if medication was needed or maybe just talking and building tools to control the anxiety. I will NOT be going back I am disappointed my primary care Dr would refer me. What are we selling ? Lisa read more

Dr.Jacob is excellent! I have been to a number of this type of Doctor and I immediately liked him. He gets it. He is friendly, and helpful. I live over 80 miles from the office but it is worth the drive.No problem with the office staff, great people. I just wish it hadnt taken me so long to find him! read more

I have been seeing Dr. Clarence Leung for the past year. He has greatly exceeded my expectations. Dr. Leung puts his patients first and is very punctual. I would greatly recommend Dr. Leung to anyone seeking a psychologist. read more

dr.said jacob is a terrible doctor.worthless,& i don't care if he has 50 yrs.of practicing, just that - still practicing!!! i would give this toilet waste a minus 1.he looks old like between 85-90 yrs.his staff are nit even on the rating chart.---0 minus 0.toilet waste, are still in diapers & sucking their bvb thumbs.or could have their head up where the sun never goes.worthless, rude,& childlike infants.toilet waste!!!! read more

Dr. Jacob and Dr. Nassani are both very kind caring men who honestly want to help you. They get to know you and don't forget once they do. But the stars of the place is Jen, Frankie and all the other women who run the place. They help in so many ways, you can't list them all. They got that place running like a well oiled machine. If you need this help - give em' a try - you'll just go crazy for them - wait maybe I shouldn't put it that way - you'll love them! read more