Really bad experience, the secretary from te beginning speaks nonsense , she don't help when asked…read moresomething, and today was our first appointment the Dr did not ask the reason why were seeking help, he didn't let me go inside didn't want to speak to me and just had my bother go in ( my brother is not mentally competent to express or communicate properly ) I take care of him and support his needs , I'm currently seeng help for him, again Dr wouldn't speak to me just said he would call me. He said That he had no time for me. This is not my first time seeing a phycologist because I'm a care giver in profesión so I've gone to other offices of other people I help with transportation to their apts and I provide support, therefore this was very unusual and unpleasant, note : my brother didn't want to go inside by himself ,

My husband took the brave and challenging step of seeking therapy, and this office made the process…read moreunnecessarily difficult. It was a very discouraging experience for him, and nearly deterred him from seeking help. Dr. Espinoza, himself, is not the problem. His secretary, who is the first line of interaction for patients, is the issue. She is rude, condescending, and repeatedly gives blatantly inaccurate information. --When we first reached out to the office, she talked over me repeatedly, insisting that our insurance had a deductible, because, "everyone has a deductible." I repeatedly explained to her that our insurance does not have a deductible. I was so put off by her argumentative and aggressive behavior that I started looking into other providers. But because Dr. Espinoza had good reviews, we decided to give this office a chance. -- She gave my husband an appointment for his first therapy appointment (Friday), which he was highly anticipating, but when he showed up, the office was closed. No courtesy call. No apology. He called the following business day to see what happened, and she claimed that she made the appointment for a completely different day the following week (Tuesday). But my husband wrote down the date and time immediately after that initial phone call, and there was no way to confuse a Friday for a Tuesday the following week. -- The day of his rescheduled appointment, my husband wanted to ensure the office was open prior to showing up again. So he called 3 times and received no answer. He drove there anyway, and within 1 minute of his last phone call, he walked in to the secretary having a private phone conversation, laughing, and talking about what she ate that day. He asked her why she didn't answer his multiple calls, and she replied that he should've left a message. Again, no apology. -- The session, itself, was fine with Dr. Espinoza --She then charged my husband double the copay because she insisted that this *therapy* visit fell under "specialty provider," (as in a cardiologist or nephrologist) - not under "mental health provider." --Lastly, when giving my husband his next appointment, she told him "Tuesday, June 6th." My husband corrected her and said, "June 6 is a Thursday," to which she responded, "that's what I said." This is exactly how the first appointment error was made. This was such an unnecessarily frustrating and disheartening experience for a man who is already feeling vulnerable taking the first step to seek therapy. This woman is not competent to manage any kind of office, much less an office that requires decency, compassion, and sensitivity, such as a therapist's.

Dr. Duncan was listed on my healthcare provider list. I left TWO messages without a return call…read moreabout 6/7 days apart. The voicemail said the Doctor was out of the office on the last few days of January, however my calls took place mid February. On the 3rd & final attempt about 2 weeks after the initial call, someone finally answered the phone. When I told the woman who answered that I wanted to set up an appointment with the Doctor for medication management she immediately asked what my insurance was. I stated Blueshield PPO. She asked me if it was through Covered California or LA Care. I stated Covered California. She immediately told me that the Doctor hasn't taken that insurance since January 2017. I asked if the doctor had a sliding scale and she told me that the first visit was $300 and that rash initial visit depending if it was 15min or 30min was $125-175 cash only. I rate this zero stars on customer service and zero stars on trying to offer help to someone who obviously needed some medical attention. If a person is calling seeking help & treatment... don't be rude. You could obviously be the last person that the ill were speaking to, and they could be in serious need, to the point that may have taken this call personally and have taken their own life. Be more considerate dear little miss phone answerer.

Dr. Helen Duncan is a wonderful doctor. She not only prescribes the drugs that help me with my…read moredepression, anxiety, and mood instabilities, but she also LISTENS. This is very rare in a psychiatrist, whom usually just prescribes medication. Both my husband and I see Dr. Duncan (separately) and we are BOTH so satisfied with her, that, even though we have moved over an hour and a half away, AND she no longer accepts our insurance, we still continue to see her. She's the BEST!!! Highly recommend!!

Angela is like a breath of fresh air when you're drowning under water. I've been to more therapist…read moreand other doctors in that field then I care to remember, and not one of them can be a close second to Angela, she uses a technique known as EMDR and it's been the best help I have ever gotten and does wonders for PTSD and many other traumas and conditions. I only regret I didn't learn of her sooner. You won't be disappointed.

I have been to many many therapist in my lifetime. Some were good, but some therapist let you talk…read moreand then give a sentence of advice, and collect your money. This is the first therapist that I am so grateful to have. Angela has helped me a lot in as little as three sessions with her. Extremely educated in her field and is happy to talk to you in the most comforting way!!! I am glad to say that Angela is my new therapist for good.

My experience at this doctor office was horrible. I seen Dr. Gillespie when I used to go to the…read moreoffice when I was in my mid 20s. He has treated me so horrible. He drugged me with 14 different medications. Literally I have PTSD with this doctor He's used to said the greatest doctor ever but really my experience with him has been nothing but pain and agony.Knowing that he was gonna give me 200 mg of trazodone .To make me fall asleep and never wake up. What do you think? My office experience were like simple to nothing? They are just more like passing out pills more and more drugs. So they can bill more insurance to get that money. Do you think I want to be with someone who doesn't give a shit about my mental state? Making me more mentally distress? I think not really want to warn people about how crazy this doctor is . please do not ever trust him with your mental health or any type of anxiety disorder .Please I'm begging you go somewhere else besides him:

I am so happy with your staff they always take care of my needs in a prompt manner so do you Dr…read moreGillespie but this one's for the staff!

Oasis and Dr. Beltagui saved my life. That's not…read moreexaggeration. When I first started treatment with him about 2 months ago, I was at the very end. I was on several different medications that had been adjusted for years, I had completed PHP, IOP, and TMS therapy. I wasn't eating. I had great difficulty getting out of bed. Nothing was changing. My therapist recommended Oasis to me. I was very anxious, but Annaliese helped answer all my questions and Dr. Beltagui saw me right away. At the start, my PHQ-9 scores were in the 20s and now they are down to about 4 or 5. This is how I can objectively measure the success of the treatment. Jezel is great at making you feel welcomed and Dr. Beltagui's patient interaction is clear, direct, and compassionate. I feel like I'm starting to become myself again. I would recommend Oasis to anyone else that is struggling to find relief and needs a higher level of help. Thank you, Oasis!

I have been treated for depression and ptsd by Dr. Beltagui at Oasis Center. Through medication…read moremanagement, therapy and Spravata treatment, I am learning to deal with the stressors of life and of a traumatic past. Every part of my daily life has improved and I am living life fully engaged. Spravata treatment has drastically improved my mood consistently. Dr. Beltagui is a great listener, putting me at ease. He always takes the time to discuss my treatments. He and the staff are caring and incredibly compassionate. Scheduling and insurance billing are efficient. I appreciate the privacy offered and the personal touch at Oasis.

I cannot say enough wonderful things about my experience with my provider. From the moment Lina…read morekassar and I started the triage, I felt genuinely seen, heard, and cared for. In a world where healthcare can often feel rushed and impersonal, she reminded me what true compassion looks like. She took the time to listen without interrupting, answered every one of my questions with patience and kindness, and made me feel like my concerns truly mattered. Her empathy, professionalism, and warmth immediately put me at ease. I never once felt like just another patient--I felt like a person. What impressed me most was her ability to combine exceptional medical knowledge with sincere compassion. She explained everything thoroughly, made sure I understood my treatment plan, and treated me with dignity and respect throughout my visit. It is clear that she genuinely loves what she does and is deeply committed to providing the highest level of care. Providers like her are rare, and I am incredibly grateful to have found someone who goes above and beyond for her patients. She has restored my confidence in healthcare, and I left my appointment feeling hopeful, supported, and truly cared for. Thank you for the extraordinary care Lina kassar! The kindness, and dedication you show to people who are most likely at their lowest and vulnerable. You make an incredible difference in the lives of your patients, and I hope you receive the recognition you so greatly deserve. I would recommend her to anyone without hesitation. She is an absolute gem, and I am beyond thankful for the care she provided. I quite literally couldn't believe how wonderful my experience was and have not stopped talking about it since. Thanks again Lina Kassar, your kindness made my entire year.

Dr. Gillespie has truly changed my life. I can't thank him and Lina his incredible nurse…read morepractitioner enough. I've struggled with crippling anxiety on and off for most of my adult life, and at some point, I had just become used to feeling that way. Working with Gillespie and Lina was a turning point. He gave me practical techniques and tools to manage my anxiety and depression in real, everyday situations. What sets them apart is that he focuses on creating actual change, not just endless talk therapy sessions where you go in circles. They hold you accountable, especially when you're doing things that may be contributing to your anxiety and depression something I genuinely appreciate. If you're looking for meaningtul progress and real results, there is no better doctor to help with anxiety than the team over at Mind balanced Psychiatry! Also Adele and the other staff up front are super friendly and helpful. You feel welcome from day 1. Adele makes sure you're always taken care of with any questions and paperwork that needs the doctor's attention, she's on it! I'll continue coming here for many years to come. Thank you again for getting me back to my old self. Lina, I owe you sooo much for everything you've done for me. Beyond grateful!! Best regards, JC

Dr. Kurera is the best of the best for psychiatry! l've been seeing her for over 5 years now and…read morehave had many psychiatrists before her who don't come close to comparing in quality, knowledge, organization, and empathy.

This doctor is not compassionate at all and you could be going through the most traumatic…read moreexperiences and she will ask you if it is your fault and then write in your records some unfounded claims no empathy at all zero and does look half asleep. Heather is the doctor and I asked my current therapist and other psychiatrist about her inferences in my notes neither agreed. Oh and a podcast will make your level 20 pain go away if you listen to it and if you don't you will be labeled or your appearance when you are sick and can't get into the office and need to do a telehealth. Guess what when you are sick do you have time to look your best when you are so sick you can't move well then you are a perpetual victim. Why do you think we are coming to see a psychiatrist? To talk about the good things in our lives or to heal trauma and talk about it.

Give us your cash, don't ask questions, and you can have whatever pills you want…read more I honestly really liked Dr. Lai at first, but after only a few visits I realized that this office is basically glorified drug dealing for the privileged. The office is CASH ONLY because of bounced checks and fees for credit cards. Every other doctor I see takes credit cards, so they are clearly just being cheap and trying to take as much cash as they can. They charge an absurd amount of money per visit. First visit was $300 and then subsequent visits are $200. You would think they would put some effort into the office with their cash flow, but it's literally an empty office with a desk for the receptionist and one couch. And a bug zapper that goes off while you wait. It is totally empty and creepy. It looks like they could pick up at a moment's notice if they needed to... You can only see her if you get a referral too, making what they are doing even more apparent. The receptionist is obnoxious and racist. She rushes you off the phone and talks to you like you're an idiot. She referred to the recent civil unrest and protests as end times making a joke out of it while talking about her cop boyfriend. She also doesn't think covid is real and did not wear a mask either time I saw her. She misses going to the gym, that she made VERY clear. I honestly let this go because I was finally getting the medication I needed and I did like Dr. Lai. My breaking point: I was unable to make my appointment because I was feeling sick. I called day of to say I wasn't feeling better and wasn't sure if I should come in due to the pandemic. The receptionist threatened to charge me and said nothing about me feeling ill. Finally, Dr. Lai called back. We talked for a few minutes and I let her know everything was working properly. She said she would write a new prescription for me and to make an appointment when I needed it. Perfect! Or so I thought... I got a call a month and a half later from the receptionist saying, "you know your prescription has been sitting up here for over a month" in a very judgmental voice. I didn't know why a piece of paper was effecting her so much. I said I would make an appointment when I needed it, and she replied saying, "well then you are going to be charged $200 twice". That's when I realized Dr. Lai had counted those few minutes as an actual session. I said I was not going to pay for a visit that never happened and that no one told me a 2 minute call qualified as a $200 session. THEN the receptionist threatened to add the missed appointment fee back on!! Dr. Lai would not come to the phone and instead just said, "I made it very clear to her". What the fuck?! I guess she already got $500 from me so she was over it? Then the receptionist threatened to VOID out the prescription if I wasn't going to pay in cash for it. This is how they treat patients. Give us your cash, don't ask questions, and you can have whatever pills you want. I heard a few patients say they would just come in, pay cash, get their prescription, and leave without an actual visit. I called my real doctor and got the prescription I needed in no time. Lesson learned. I am learning more and more about doctors like this taking advantage of people who need things like opioids and controlled substances. Truly deplorable.

I don't like going to doctors, but this year I thought I'd be more proactive about my health. I've…read morebeen careful about going to a psychologist because of horror stories I've heard of medication being irresponsibly pushed to treat problems that are remedied via lifestyle. I'd actually never been to a psychologist or psychiatrist before, so I finally decided to give a visit a try. Dr. Lai listened quite intently, and asked questions that made me feel she cared. She also answered all the questions and concerns I had. Before trying any medication, which I'm glad she didn't push for, she made sure to do tests to see how my health was. I find it weird that they want cash for copay, but it's not really a problem.