Do not go here. You will need to be in contact with your medical coverage the entire time for…read moreexams, lenses, glasses payment and even then many many mistakes very difficult to stay on top of this, and worse, trying to explain to them that's something is incorrect.

The gaslighting by this company is absurd. Over 2 weeks ago, I had my exam, picked out frames,…read moreglasses, ordered and paid for them. I was told they would call in about 2 weeks to pick up my glasses once they were ready. Well today, after the 2 week deadline, I receive a phone call thinking my glasses are ready for pickup. No. They were calling to ask if I still wanted to order my glasses and frames. What?! I did all that and was under the impression they were ordered and I was just waiting for pickup. When I asked what happened because you told me you were ordering them 2 weeks ago during my visit and I paid your company. Then she explained her system had a glitch and nothing was ordered for anyone during that time frame. So you might want to lead with that and take responsibility for your fault. Not call and ask if I still want the glasses. That was assumed by the conversation we had 2 weeks ago. "We will go ahead and order these for you and call you in 2 weeks once they are ready for pickup". To try to put the blame on the customer who assumed based on that sentence that you would call me once ready, implies I ordered them from you and since I paid you that also implies that. You had a mess up with your workers or system and you should have lead with that instead of gas light the customer into thinking we did something wrong. I now see the only thing I did wrong was pick the incorrect vision center who clearly has unqualified workers. Also the prices are outrageous even with Tricare Prime insurance.

Dr Alabata is a wonderful practitioner…read more I cannot say enough about him. I did not have the best experience with the front office staff, unfortunately, due to a discrepancy. However, after communicating my displeasure , they were quick to remedy the situation. For that, i am very grateful. I would recommend this doctor and office.

Doctor Alabata did cataract surgery on my mothers eyes,she never could see right after that,she…read moreended up with some kind of eye desease,then I went to him he gave me a prescription called No Tears Eye drops he said use it for a month, now I can't hardly see,he told me he had a eye disease hisself ,then I wondered if he too use that eye drops,can you spead it. Run.

Dr Streeter is thorough, professional and truly listens to patients. This last exam I pointed out a…read moredry eye condition, most would have dismissed as allergies or age but he proceeded to examine my eyes again and noticed another problem not immediately noticeable, my bottom lids are slightly separating (fractions of millimeters) due to extra sagging skin and do not therefore spread moisture correctly. He gave me a good plan to follow. You're never rushed and he thoroughly goes over last visit first and your general health. The frontline staff are also amazing and eager to help with insurance, referrals, appointments or pricing glasses. Great team, highly recommend and if you're on Medicare/Tricare4Life it's all covered.

Eyecare their is Great, however AI assistant is making it very difficult to make an appt., will go…read moreby in person to make appt.

What went well? Everything! Dr Corredor is thorough and…read morekind. Office staff? Beautiful and amazing. I'm grateful for their attention to my vision situations

Picked up my new computer glasses. Just what the Dt. Ordered. I am now able to see my computer…read morescreen with out all that blurry stuff. Awesome service when I came in, thanks ladies.

It is rare that I would feel compelled to publicly rate a health care professional, but this group…read moreis fully deserving. The Doctor is fabulous and the entire staff is equally as impressive. I can't say enough good things about my experience with this practice. After months of eye trouble, Eye MD of Niceville promptly diagnosed my condition and began treatment which has been very effective. The straightforward explanation I was provided has helped me understand what is going on and given me peace of mind at the same time. Vocabulary that any layperson, including myself, can understand and appreciate. Look no further - they are the best.

I was on vacation and needed an ophthalmologist necause of a very sore eye. I was lucky to be able…read moreto get a same day appointment with Eye MD of Niceville. The staff was friendly and kind. The doctor seemed to know the problem right away and pulled out an eyelash that was growing backwards and poking my eye. What a relief. They saved my vacation. Thank you!

Just went in to check in on my optical health. Very nice staff and doctor. Quick and easy in and…read moreout. The have all the really cool eye equipment and very affordable.

I went to the vision center to get new glasses. Cody assisted me and answered all of my questions…read more He didn't rush me at all. I wish I had gone there sooner instead of getting my glasses at other places where they did rush me. Cody is very knowledgeable and he is the reason I will return. I definitely will recommend this store to my family and friends.

Okaloosa Eye Care feels like you're part of a family. All of the front desk staff are super…read morefriendly, professional, and very helpful. My optometrist was great. He explained everything he was doing and answered all of my questions. I was introduced to some new optical equipment that I've never seen before. So, they definitely use the latest and greatest in optical technology! They offer a great selection of glasses and frames, including sunglasses for the whole family.

I was not happy with their customer service. After my glasses were done, I found that the lenses…read morewere of poor quality, but my vision was grainy and out of focus. I returned to them with the complaint, and they told me to wash my glasses with soap. I did, but the glasses remained the same. After other complaints that were not addressed, I gave up and have been unable to see well. Finally, I had to go to Walmart in Niceville to get myself another pair of glasses. Which I now enjoy.

I have been going to Dr. Edlund and the FWB LensCrafters for years. This past Christmas I tried…read moreout the Destin Store as we were out there and needed new exams and glasses. Huge mistake. The staff were all nice, but the teleexam prescription was never right and one of the pairs of glasses that were supposedly in never showed up for weeks. Went back to FWB and Dr. Edlund. The first prescription was wrong but the experience was great and the process thorough. Won't go anywhere else. Highly recommended!

I don't usually write reviews, especially bad ones but after my contact follow up appointment I…read morefeel as though this needs to be said. I want to preface that this review is not geared towards any front of house staff, they are all kind and haven't treated me wrongly. They are the reason this review isn't one star. On the other side, Dr. Kristian Edlund is not someone I would recommend. My first visit was about a month ago and I let his rushed cold demeanor slide. For all I knew, he was busy or having a bad today. My contact fitting appointment was another story. I spoke up about my right contact being blurry at the fitting. I compared my old contact prescription to the new one and pointed out that the new right axis was 020 but my old right axis was 180. He then made two comments that were very unprofessional. First he stated "that's why that information is important on your first visit." I stayed quiet but upon reflection, my intake paperwork never asked for my old prescription and I was never asked about it during my first appointment. In fact, my first appointment was super fast as he was in and out within no time. I thought it was the doctors job to create a prescription based off of the new eye exam? So that didn't sit right with me. After that, I explained to him that when I close my left eye that the right eye is blurry. He then stated "It's a good thing you don't walk around with just your right eye open." He proceeded to say "most people walk around with both eyes open" Congrats, you are 100% correct I do walk around with both eyes open but I am your client who is letting it be known that one of my eyes is blurry. I feel that there was no need for such a comment. I wouldn't have had to see which eye was blurry if I had noticed my eyes were perfect after I put in the trial contacts but they weren't. Last I checked, even with both eyes open if one eye is blurry that is going to mess with my entire vision. It felt like a mess up happened and it was trying to be blamed on me. I do not appreciate being talked to in this manner and feel as though other people deserve to know how this doctor treats his patients. I have been seeing eye doctors for the last 20 years of my life and have never felt so belittled. Personally, I would stay away from Dr. Kristian Edlund if you have a choice.