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Retinal Consultants

5.0 (1 review)

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9 months ago

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Central Valley Eye Medical Group - I won a prize at my doc's office today! Plus I'm still 20/20 Vision. Win Win!

Central Valley Eye Medical Group

3.6(56 reviews)
2.6 mi

Jennifer & Alyssa were funny and welcoming. Jennifer checked me in and hooked me up when I came in…read moretoday! It was a raffle day and I won and her energy is just hella funny and contagious. Love to see people who actually enjoy their job and their patients! Never have an issue when I come here. I always receive the utmost care.

Review 0/0 I called a few weeks ago to schedule an…read moreappointment for my husband at the Stockton clinic. His appointment was at 9:00 AM, and he arrived at 9:19 AM due to unexpected traffic delays. Despite arriving and attempting to communicate, your staff marked him as a "no-show." What is especially concerning is that he tried calling the clinic while on the way, but the phone system was not functioning on the weekend, leaving him with no way to notify anyone of the delay. This reflects very poor customer service and an unacceptable patient experience. A 19-minute delay due to traffic should not automatically result in a patient being treated as a no-show, particularly when there was an effort made to contact the clinic. We expect better communication, flexibility, and professionalism from your office. I would like this matter reviewed by management, including your weekend phone accessibility and no-show policies, because this experience was handled unfairly and unprofessionally.

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Central Valley Eye Medical Group - Inside eye exam room #3

Inside eye exam room #3

Central Valley Eye Medical Group - Random raffle today and my docs office, and guess who won a prize!

Random raffle today and my docs office, and guess who won a prize!

Central Valley Eye Medical Group

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Delta Eye Medical Group - Delta Eye Medical Group (Stockton, CA): Founded by Dr. Hopkins & Dr. Nakanishi in 1973

Delta Eye Medical Group

4.1(70 reviews)
1.4 mi

I visited Delta Eye Medical Group in Stockton, CA [1617 St Mark's Plz] on Tuesday, 03/31/26, around…read more2 PM. I scheduled an appointment to do a comprehensive eye exam, as it's been over a year since doing one. Upon check-in, I had to complete several pages of my medical history prior to being taken to the back. Thankfully, filling out the paperwork did not take too long whatsoever. The staff member who assisted me for the majority of the visit was Tanisha. Tanisha displayed nothing but a positive attitude and was extremely helpful from start to finish. Veronica also helped me out briefly, and she provided a pleasant level of care and customer service. Finally, I was greeted by the ophthalmologist - Soungmin Cho, M.D. What I appreciated the most was his thoroughness, professionalism, and reassurance about my eyes. He indicated that he didn't find anything concerning, which was such a huge positive thing to hear. Dr. Cho also provided helpful tips for maintaining my overall eye health. Glasses were not imperative and an absolute need for my situation, though they were still offered. I proceeded to order glasses anyway, just in case my eyes don't want to cooperate in some moments. The brand of the glasses I ordered was by Michael Kors. The frames are absolutely gorgeous and I'm in love with them. The glasses were ready for pick up on Wednesday, 04/08/26. I was not able to pick them up successfully until Tuesday, 04/28/26, due to my demanding schedule. Overall, the entire appointment regarding eye care was straightforward and an easy process. I had a lovely, incredible experience from the hospitality of the staff members/doctor to the quality of the glasses. I highly recommend coming here for quality patient care and vision needs.

I have been a patient of Delta Eye for over 35 years. Eye checks, glasses, contacts, and cataract…read moresurgery Twice. Office staff are the kindest and helpful. Doctors are very knowledgeable and informative. All of our family is very happy with Delta Eye. We recommend to any and all who need quality eye care.

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Delta Eye Medical Group - Delta Eye Medical Group (Stockton, CA): Exterior

Delta Eye Medical Group (Stockton, CA): Exterior

Delta Eye Medical Group - Delta Eye Medical Group (Stockton, CA): Michael Kors Glasses

Delta Eye Medical Group (Stockton, CA): Michael Kors Glasses

Delta Eye Medical Group - Delta Eye Medical Group (Stockton, CA): Exterior

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Delta Eye Medical Group (Stockton, CA): Exterior

Zeiter Eye Medical Group

Zeiter Eye Medical Group

2.6(77 reviews)
3.8 mi

Zeiter Eye Medical Group has been the care team for my eyes for years now. The office staff was…read morevery friendly and efficient. My wait was very short. It was the efficient and diligent work of Dr. Wong that discovered a Nerological condition that I receive managed care from my wonderful Neurologist following his discovery of a swollen optic nerve [papilledema]. Thank you all!

I just got off the phone with the receptionist at this office and the experience was beyond…read moreunacceptable. After calling the 466 number for nearly an hour and repeatedly getting a busy signal, I finally found a 951 number and then sat on hold for 45 minutes. When I eventually reached someone, I was told the ophthalmologist would not be able to prescribe glasses if I needed them. Fine -- so I asked to schedule an optometry appointment as well, since I was already on the phone. I was flat-out told no, and that I would have to physically come into the office just to schedule that appointment. In what world does that make any sense? It gets worse. I was then asked for my insurance information. I explained I needed literally two minutes to grab my wallet, and I was told she "couldn't wait" and that I would need to call back entirely. After spending well over an hour trying to get through in the first place, being told to start over because she couldn't wait two minutes was infuriating. The receptionist was rude, dismissive, and condescending throughout the entire call. It genuinely felt like she was doing everything possible to avoid scheduling an appointment. Every response felt like an excuse, and every question felt like another attempt to end the call rather than help a patient. If this is how new patients are treated before they even step foot in the office, I can't imagine what the rest of the experience is like. Completely unprofessional and a massive waste of time.

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Zeiter Eye Medical Group - Entrances

Entrances

Zeiter Eye Medical Group
Zeiter Eye Medical Group

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Brookside Optometric Group - A  Frame Option I liked

Brookside Optometric Group

4.2(278 reviews)
0.2 mi
•$$

I've been in and out of this place due to insurance purposes but lately I've been paying out of…read morepocket. So I came back. I've always liked this place more compared to the other optometrists I've gone to.

My review is in reference to the optical sales department. I've been a loyal patient and customer…read morehere for over ten years and have watched Brookside continuously go downhill as it appears they are trying to cut operating costs. My family of three all wear glasses and we've all had trouble getting our glasses in a timely manner. Three times now our lenses have come back with quality issues. Currently, it seems they're shipping out to a lab in Texas, causing around three weeks turn around. We've also had issues with the lenses' quality being subpar now (cracks not caused by us dropping/damaging, sunglasses lenses being too light), and the repairs also take another three weeks to fix. A handful of times we weren't notified that glasses were ready for pick up, despite us calling in for updates. They rely on a text system to alert us, but we haven't always gotten an alert to our phone numbers on file. Additionally, frame brand options keep dwindling. Brookside no longer carries the variety we originally came here for. Furthermore, it's frustrating to call and get to talk to an AI assistant robot. If I wanted big box instead of a Stockton business, I'd not be shopping here. You try and talk to someone, but their hands seem tied to their business model. Unfortunately, it is time to take our family's needs elsewhere.

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Brookside Optometric Group - Frame Options, many more options on several walls.

Frame Options, many more options on several walls.

Brookside Optometric Group - A  Frame Option I liked

A Frame Option I liked

Brookside Optometric Group

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Retinal Consultants - retinaspecialists - Updated June 2026

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