I called the day before I needed a ride to the airport. They had me send them a text with the…read morenecessary info and texted back that I was confirmed for the on-time pickup at 4:15 am. No taxi. I called at 4:20. The gentleman who answered said he could be at my house in 10 or 15 minutes. They had clearly "lost" my reservation. Not good enough! I woke up my husband and had him get me to the airport - on time - instead!

Well if you want a cab service to pick up your runaway minor daughter and transport her across…read morestate lines to deliver her to a teenage boy she's only met online (with a fare running into the hundreds of dollars), no permission slip from the parents or guardians of the 13 year old, and breaking not only numerous company policies but also state and federal laws, this is definitely the place to give your business to. If there was a way to award negative stars, I'd do it but there isn't. Frankly they should be held legally responsible for doing this and the owner admits it is against company policy. Shut them down!

Wanted to share with you what a great job Amy did yesterday for the wife and I. Our plane arrived…read morealmost an hour early from London. She was tracking the flight and noticed. Was waiting at the cell lot when we landed. Nice cordial conversation on the way home. We accidentally left a back pack in the back seat. She noticed after the drop off and returned it to us immediately. I must say in the future we will consider only using your services! Thank you for having Amy being our ride home.

They do not call back. I have no idea if they are in business. I am surrounded by people selling…read moretheir houses and my parent can no longer drive. I need a taxi to help her. No answer.

Bought by Groome transportation. Not easy to contact anymore. Disappointed, they were very reliable.read more

Great and on time. The best way to get to the airport in orlando. I will use again and againread more

Another great ride today; she kept me laughing! The puppy is so darned cute, too. I will definitely…read moreride again.

I needed a ride from the hospital. The taxi was quick to respond. The cost was very good. The…read moredriver was very nice. Even her Shih Tzu was fun to have around. I'd recommend this service to anyone who needs a short ride. My experience was considerably better than the last Uber I had to use.

Sadly I had 1 good experience with this company. The next time I called and made an appointment…read morewith this company no one came. I called one more time. No one came.

My driver Shanon was fantastic. She arrived in a timely manner. Upon arriving, she greeted me with…read morea smile and kind words. She confirmed me by name and off we went to my destination. She made small talk along the way while driving diligently. The car was clean and comfortable enough. Once we got to the drop off, she opened the door for me and politely greeted me goodbye.

Dude is a literal life saver! 10/10! Would recommend to anyone in need, especially the females. He…read morewill make sure you are safe!

My truck quit out on Maricamp Rd 15 miles from home. Found Dan on Google and he came right over,…read moreno problem. Super nice guy who knows his business. He charged me a very fair price and got me and my truck home in no time. Customer for life.

Am going to go ahead & give this company 5 stars before even using them! Thats how much faith I…read morehave in them. My dad has just transitioned from driving to not driving. I live in NY & had to think of a game plan quick...enter Excalibur. I called & explained my predicament & they happily agreed to taking my parents around as needed. This may not sound like a big deal to some but putting someone you love in someone else's hands is a pretty big deal. For now I'm over the moon & shall happily report back once we've got some rides under our belt. Side note no I'm not going to use Uber, I'm all about supporting our small businesses!

I was being discharged from the hospital on Christmas Day. Of course, I couldn't find any taxis to…read morecome and get me. I called all over the place. I ended up staying another night in the hospital because I had no way home. (I was taken there by EMT and my family is not local). I called all over the place the day after Christmas (12/26/20). At 10 am, I got in contact with one taxi service but they said they wouldn't have anyone available until 12:30 PM. They said they'd call me back in a little bit to confirm. They never called back. I found Excalibur Taxi Service in a Google search around 10:45 AM. It had no reviews. I was very skeptical. I didn't want to end up in some skeevy car with some sketchy driver. When I called, it sounded like a teenager answered the phone. This didn't help me feel better. He was polite and took my information and answered my questions, but he sounded so *young*. I still made an arrangement for a pickup because no one other taxi services were answering. I was supposed to be picked up at 12:30 PM. They said they'd call me when the driver was near. I ended up calling them at 12:15pm to make sure they were still coming. (I was so afraid that they wouldn't show up because it was hard even finding someone to pick me up.) The same person answered the phone and assured me that they were. The driver (female) arrived on time. Turns out that it *was* a young adult answering the phone. It was her son. Lol. In the taxi ride (a cute Kia Soul with her company logo on front) she explained that they are a small company owned by her and her husband. They sounded relatively new. Her son works for them. I will use them again. She was on time. She charged a reasonable rate to take me from Ocala to Dunnellon. The vehicle was clean and didn't small like smoke. I gave her a $20 tip for being prompt and professional. Give them a try. Support a small business. Also, don't freak out if the person who answers the phone sounds young. He is, but he will make sure your ride is arranged.

I went to Ocala for a wedding in December 2019 and I was surprised to see how challenging it was to…read moreget from any airport to Ocala. I found this shuttle googling and booked in advance and got Joe as my driver. He called me the night before (though I missed the call) and well in advance of my landing to confirm that I had arrived and when he would pick me up. I could not have had a better driver for the ordeal we went through. There was a major accident on the highway with delays of two hours. Though it took us almost three hours to get to Ocala, it was not within his control, but he tried his best to take an alternate route which likely got us there in more time than we would have if we had gone on the highway. Joe was friendly and knew a lot about the area. I felt badly I was so tired, but he took it all in stride and got me directly to my destination. Though I was nervous at first booking a shuttle I didn't know anything about, and wasn't sure if it would be reliable, I was left pleasantly surprised. Would recommend.

Absolutely ridiculous. We called for pick up after my moms Dr appt that he dropped my mom off at,…read moremy mom is in a wheelchair We've been waiting longer for the pick up than she was at her doctors appointment. We called 50 minutes ago and he's still not here.

Truly, a breath of fresh air. A professional, friendly,…read morepatient, punctual and reliable from start to finish providing excellent communication and care. By far, the best non emergency medical transport company we have experienced!

They are very reliable and professional. Vans are always clean. I don't use another service I love…read moreBrown-Knight! I am always a little early for my appointments ( same time I would arrive if I drove myself) and I'm picked up in 15 mins or less when I call and say I'm done. I think this is great service. I had other companies not pick me up for 2-4 hours. I could go on and on on what a great service they do. They are also compassionate drivers. They treat you like family. I am very thankful for them.