I have used them for years and have consistently kept a service agreement with them. Be warned:…read morenow, every time you call during business hours, you get, "They aren't working today, and someone will call you back tomorrow, probably." Do not waste your time, and certainly don't fall for any indication that you will receive any sort of customer service by pre-paying them. I will be moving immediately to a company that actually serves its customers.

We chose to service our AC and heating with Baton Rouge Air Conditioning an Heating without asking…read morearound, since we already knew that the previous owner of our home had the units serviced with them. They helped us to choose a service plan to work with our home and scheduled cleaning and servicing. We unfortunately had an issue where one of our units was busted all throughout the summer heat and we couldn't afford to purchase a new one... Thankfully the owners had a solution for us and was able to quickly come out and repair our unit for a fraction of what a new unit would cost. We are deeply grateful for their kindness and knowledge on the issue. We will continue to use them for any of our heating and cooling needs and would definitely recommend them!

Complete garbage spent over $17,000.00 on unit and each time you try to get them to work on it they…read morewill schedule but not show up and work on it and offer $50 sorry but $50 is nothing when it's August and you have no ac

New heat pump system, spring 2023. Failed in 2025. Low refrigerant. Said it needed new evaporator…read morecoil but didn't check for leaks Added refrigerant, worked for a year, then failed again. Called an independent repair person. Same issue. Said it probably wasn't installed correctly. Accutemp refused to cover under warranty. I will never use them again. Dishonest. Wanted me to replace major part of system that is only 2 years old.

Five stars Eddie was great he came same day I called only an few hours later and told me what the…read morerepair was and informed me about our unit and then further diagnosed our unit after getting it running and found a leak in the Freon and fixed it and filled our Freon all within a hour or so and it only costed us 375$ getting our ac blowing cold meanwhile the other two ac company that looked quoted us for a new unit and ducts and said they couldn't work on our unit

Eddie at Martellos was so incredibly helpful! He was able to come out and fix our problem the same…read moreday, for a reasonable upfront price. I would highly recommend him!

you can always count on these guys. I had AT&T out to install new internet and while in the attic…read moretripped on an electrical wire to my HVAC, causing it to not work. I called right away and they were able to send someone out same day and get us taken care of. definitely a 5 star compan.

Called about my AC making noise. The motor was dirty and it sounded awful. After diagnosing my…read moreissue, they scheduled service the next day. The tech that came out wasn't prepared for the job and needed to borrow my shop vac. To me, if I'm paying you close to $400 to clean my AC motor, come with your own tools and equipment. It's not professional to ask customers to provide their own for the company's use. I called the office to complain, and the manager was rude AF. He said he wasn't sure why the tech didn't have a shop vac, but the tech said he was never provided one. (So whenever you read this, please buy your employees the tools they need to do their jobs) I let the tech use my shop vac anyway, he finished cleaning the AC, and left the remainder of the work for the next day because materials were late. Stephen, the tech that actually did the remainder of the work was courteous and professional. Not sure sure I would use this company again. Seems like the owners or managers don't care about their employees or what kind of business they're running.

Air Creation installed new Daikin heater and air condition unit for me in 3/2026. They did an…read moreexcellent job. Very professional, on time and best yet, they have the best price and best warranty compared to the other 4 reputable companies. I recently had issue and needed repairs. They came out the next day and took care of it, even did preventive work so the issue would not occur again. Being a realtor for 35 years, this is hands down the best heating AC company I have ever worked with.

Another super job from this company! It was easy to make an appointment, and they kept me informed…read moreby email and text. Work was done in a timely manner. The technician was polite and friendly and did excellent work. Much appreciated!

Nice people, great work. I really don't have anything else to say, but Yelp says the review is too…read moreshort so I'm typing this unnecessary nonsense.

From the owner: AAA Air Conditioning Service brings over 44 years of professional HVAC experience to residential…read moreand light commercial customers of Baton Rouge, La., Parish and all surrounding areas. As a third-generation, family owned and operated business, AAA Air Conditioning Service is able to provide our customers with superior customer service and a commitment to high-quality, dependable results. We are fully licensed, bonded and insured for our customers' protection and peace of mind. AAA Air Conditioning Service is a proud member of the Better Business Bureau as well as the Chamber of Commerce.

Marvin's A/C initially installed a AC/Heat Pump in my home in 1996. The unit worked well for many…read moreyears and any required service was done in a prompt manner. Eventually the unit was replaced by a York AC/Heat Pump. For years I have taken advantage of the Marvin's Comfort Club which does a Spring and Fall tune-up each year to prolong the life of the unit. I recommend having Marvin's A/C taking care of all your A/C and heating needs!

Marvin's H&A came to jump start our AC in June 2025. It was discovered that the blower motor and…read morewheel needed replacing. We ordered these parts and they came in within a few days. His workers were able to use the casing, however the wheel had a small flaw and a small humming noise that I could only heat back in my master bathroom. I reached out again to Marvin's and once the replacement came in, they were right on top of replacement and now no hum and my son states his room has a much better air flow! We also had a HALO unit installed to help prevent bacteria growth! For a house built in 1969, she feels much better!

I want to thank Rebel HVAC for their truly professional work.  We had a heating problem and decided…read moreto call Rebel (first time).  I spoke to Mary in the office and she was wonderful - and even though we didn't have an appointment she was able to get us a service tech - Richard.  When Richard arrived he was very thorough at diagnosing the problem and explaining it to us.  He was extremely professional and very personable - all at the same time!  Very impressive.  We've been in our home for over 28 years and have in the past used other companies - but no more.  We've come to the conclusion that Rebel will be the ONLY company we will use from now on!

A/c on my rental property was not working. I found this company in yelp and was prepared to have to…read moreget several estimates to find a reasonable one. They came right away. Found the problem and fixed it. No attempts to upsale or overprice the estimate. It was simply that the tentants dog chewed the wires outside. They also checked the Freon while there. I was ready to get a huge estimate. It was less than $175 to fix it. I'm happy. I'll use them and recommend them.

Super fast and amazing service! Total comfort is now my go to for anything HVAC. Guy is the best!read more

My neighbor uses Total Comfort so when my ac wasn't cooling, I called them to come out. They sent a…read moretechnician who came to the door and asked me what was going on with the ac. I told him then he came in and lowered the thermostat and headed back outside. About 15 minutes later, the ac started cooling and he came back to the door to tell me he had added 3 pounds of refrigerant. The cost of the call was the $90 service call plus $330 of refrigerant for a total of $420. I was happy and he told me that it might last me through the summer. Less than 24 hours later, the ac stopped cooling so I called them back. They sent the same technician who this time went into the attic to check the system and less than 10 minutes later came down and reported that the evaporator coil had a large leak and if he added more refrigerant it would just leak right out. He basically did the diagnosis that he should have done the first day. I called the service manager today to share the fact that the technician's failure to do the proper diagnosis the first time caused me to unnecessarily spend an extra $330. I requested a refund and was denied. I was very surprised with the service manager's response. I certainly won't use them again. if you do, please beware.

Uninsured Unethical & Unprofessional…read more ********************************** Updated May 2024 We were forced to take Carl Roger's and his company to court to get a resolution on our HVAC defect, water damage, mold growth, and restoration(see original review below). Carl did show us the courtesy of showing up to court and sharing his "story". Fortunately, Southeast Heating & Air Conditioning and its Owner Carl Roger's was found LIABLE of all the damages he caused to our home and was ordered to pay the remaining balance of the repairs completed. Despite an official judgement from the court ordering Carl to reimburse us for all repairs, judicial interest, and court courts - as of May 18th, 2024 we have STILL heard nothing from him, his company and have received NO payment. Let this be a reminder to ALWAYS vet all contractors before having any work done on your home. Ask for insurance and license information UPFRONT. I hope that something like this doesn't happen to anyone else in the future. ***************************** Original Review 2023 I have been holding off on writing this review due to pending litigation but have been given the all-clear. Although Carl of Southeast AC may have once been a reputable contractor, that time as passed. He installed a brand new unit to our home June 2022. One year later he personally completed our annual inspection & maintenance in May of 2023. In August of this year, just weeks after his inspection/maintenance, water started pouring out of our ceiling due to a faulty float switch, broken drip pan, AND clogged lines. Carl apologized for missing these errors during his prior inspection and offered to paint over the damage to our wall. His painter came out who found significant MOLD DAMAGE and recommended the whole ceiling and wall be replaced. Carl gave us a deposit and the go-ahead to have a contractor begin the necessary repairs. Once the repairs were completed, Carl ghosted us and refused to pay the remaining balance. He installed faulty equipment, performed negligent maintenance, and then refused to pay for the extensive damage to our home. He lacks professionalism in all our communications and blatantly lied to cover up his error. He is only concerned with his pockets and not the quality of work or his customers. If you have had equipment installed by this man, PLEASE have another person inspect it. DO NOT trust Southeast Heating and Air to uphold any quality or standard. (It's cheap for a reason)

***UPDATE: I've gotten a couple of inquiries about this…read morereview I wrote last year about Carl Roger's of Southeast Heating & Air Conditioning. Southeast Heating & Air Conditioning Southeast Heating & Air Conditioning We were forced to take Carl and his company to court to get a resolution to our HVAC defect, water damage, mold growth, and restoration. Carl did show us the courtesy of showing up to court and speaking with the judge. Fortunately, Southeast Heating & Air Conditioning and its Owner Carl Roger's was found LIABLE of all the damages he caused to our home and was ordered to pay the remaining balance of the repairs completed. Despite an official judgement from the court ordering Carl to reimburse us for all repairs, judicial interest, and court courts - as of May 18th, 2024 we have heard nothing from him, his company and have received NO payment. Let this be a reminder to ALWAYS vet all contractors before having any work done on your home. Ask for insurance and license information UPFRONT. I hope that something like this doesn't happen to anyone else in the future. This review, all of its comments and images will remain active as long as all of these facts remain true. ****