I was fortunate to have a 30th surprise party thrown for me at Mint on Mellwood and it was the…read morePERFECT venue. The staff was incredibly accommodating and worked with my family on logistics, catering, bar options, parking and keeping the entire thing a surprise up until the moment I walked through the door. The venue itself was very clean, spacious and flexible. My favorite part about it was all the Kentucky derby memorabilia that fills the walls - it's like walking through a museum! I highly recommend using this venue for parties, receptions, showers or anything else you can think of.

Mint on Mellwood is a great space to have any kind of function or gathering. It is very fitting…read morethat it is "Mint on Mellwood" because it is owned by Mint Julep Tours! The area is located in the Butchertown area where you are surrounded by other great restaurants, breweries/distilleries, boutiques, the arts, etc. The space is open & has the potential to be any kind of set up you want. We had hot & cold hors d'oeuvres, so I assume there were ways they were kept warm & cold between replenishments. The bathroom facilities were very neat & clean. The onsite staff were very inviting, social & professional.

In regards to planning and paying for a wedding, we have torn feelings toward the Ice House. While…read morethe coordinators are extremely helpful and insightful, and the planning process was smooth with great communication, the actual event had hiccups in regard to customer service toward our guests. We paid for a full, open bar with quality spirits and wine. A bartender stood out to our guests for being rude. After the wedding, we had several guests share with us about the bartender and her inhospitable attitude (which is very aggravating considering we paid thousands of dollars for our guests to happily enjoy the bar). In addition, there was an issue during the closing of the wedding that rubbed us the wrong way. A security guard made a guest very uncomfortable as she was scrambling trying to find a lost shoe on her way out. He made a comment implying that he would put her in cop car if she didn't leave right away. As well, another issue with the bar, the bar manager accused a guest of stealing after a bartender (appearing to be her own daughter) accepted cash for him for a drink which she seemingly pocketed. The poor customer service definitely left us questioning the integrity of the event, if a bartender would easily pocket cash what else could have been pocketed? We paid at least $50,000 for our event. For this price tag, one would expect impeccable service toward from beginning to end. If we could have copied and pasted the kindness and professionalism of the coordinators to the rest of staff, the night would have been perfect. However, the rude bartender, security, and even seemingly bar manager was the overall issue we had with our wedding reception.

Great venue...however hospitality is horrible. The staff there are unpleasant from the bar to the…read moresecurity

Today was a great day!!!! I had the pleasure of virtually meeting Ashley McCauley from Pop Up…read morePlay who is offering up a fun experience called Picnics In The Lou. Ashley showed us how she can transform a picnic date, anniversary dinner under the stars or baby shower into a one-of-a-kind event. The only limit is your imagination. From the backdrop of custom balloonscapes to place settings Picnics In The Lou will dial down to every detail to make your event or maybe just a date night extra special. I'm thinking celebrating with some special girlfriends would be the perfect picnic. Thanks to Cooper's Craft for the goodie bags!! The Blackberry Bourbon Smash was a hit while we watched Miss Ashley show us her beautiful work. THANK YOU ASHLEY....your work is amazing!!!

Unfortunately I was disappointed due to the fact they charged 15.00 more to pick us up on broadway…read more market & 4th. I explained that my wife had leg issues and that didn't matter. The ride was wonderful and the driver was friendly. It was nice viewing downtown and seeing the new business that are new.

Zero stars! This company was hired almost a year ago to do the Cinderella carriage for my…read moredaughter's wedding. They just cancelled 12 days before the wedding, there isn't another carriage company in our area with a Cinderella carriage. They cancelled the contract because the Thunder over Louisville was more important to her than my daughter's wedding. Dream crushers!

Went to this piano bar while touring the area and the place was packed but chill. I was surprised…read morethat the cover charge was so cheap, but I'm not mad at it. There were 2 or 3 performers and they all kept it entertaining throughout the whole night, they even got the audience to sing along to some of the songs. One thing I like about this piano bar is that they had a big screen to show the songs in queue, and I could tell when they didn't know a song too well they looked it up on their tablets before starting. This was a huge plus for me since the last paino bar I went to didn't attempt to learn the songs and just skipped songs even though people paid for them to get played. Overall, it was a good experience!

Always a great time. Their vip party's offer great drink specials. The music is great for all Ages…read moreand genres.

Arrived fairly early for an Ali Wong Live comedy show and prepared to be seated in an upper row of…read morethe balcony sections. An usher approached and offered the option of a complimentary upgraded ticket closer to the stage, which was a nice surprise. Truly feel there are no bad seats in this venue and sometimes bring my small binoculars to see if I'm missing anything (typically I'm not), but usually just sit back and enjoy the great audio quality with no complaints. My only grievance is toward fellow seemingly entitled, self-absorbed, impolite patrons who arrive late for the shows, typically with phone flashlights turned on bright who clumsily attempt to find their seats. They seem oblivious to stomping over other patrons in their quest to access seats they had selected in the middle of the row, loudly talking, and flashing blinding lights around. Rude, Rude, RUDE. I wish theaters would institute holding patrons at the door for specific entry into the theater as a group, perhaps 15 minutes into the show. Also, if you're 30 minutes late to an only 1-hour show, it'd be nice if it was either denied entry or perhaps directed to the back rows of the venue. End of rant. :)

What a spectacular building inside and out. A great place to watch a show, very comfortable and…read moreintimate, and the inside decor is simply astounding. Everyone mentions the ceiling and the faces, which are incredible, but there are so many more details to take in: castle-like doors and faux fireplaces, tile work, angelic statues and a starry sky ceiling in the main theater. Also, the Marquee Lounge is a great place to get pre-show drinks and snacks while also giving you a closer look at that ceiling.

Absolutely gorgeous place. But the worst customer service I've ever experienced. They are a very…read moreexpensive place to rent, but what they don't tell you is there are so many added fees after you've paid the initial deposit. Yes some people are fine with spending the money... but put those charges on upfront! It was a crazy amount of add ons for an already pricey venue. They don't even provide the wedding insurance. What kind of venue isn't already insured? The lack of communication and professionalism was disheartening. My sister got married here last Friday and it was a beautiful wedding... but all the behind the scenes was a disaster. They had scheduled tours for when the bride and groom were having their "first touch" and reading prayers... so there were people talking over them and getting in the way of the PAID photographer and videographer. And they didn't listen when told to lower their voices. Extremely rude and the fact that they didn't tell anyone they were scheduling random people to come in and look while a wedding was taking place was just really unprofessional. It made the bride and groom very upset and honestly made me quite upset too. I understand it's also a shared business space but I saw no one from the other businesses get in the way more than the actual event people. And then they only have five approved caterers. Which makes sense when you under the industry... but why they chose those specific caterers made no sense because of the lack of communication with them was just awful. And one of the caterers never even got back with us after an inquiry. And the one caterer we went with had probably the worst food I've eaten. Like I've had better cafeteria food. And they wouldn't approve of any other vendors, even if they were reputable and had a full staff. Terrible communication. Ridiculous standards. Would never recommend this spot to anyone.

I came here for a friend's wedding and had a lovely time. The young lady who manages the property,…read moreKaela Hammerstrom, does a masterful job turning what could be a mundane or industrial space into something magical for events of all kinds. There are several businesses here as well so it is a great creative space for start ups, established companies, or artistic cooperatives. It was easy to find the location, there was ample parking, everything was clean, well-lit, and there was enough bathrooms. Also, as someone who frequently helps disabled people around it was nice that everything was easy to get to and accessible for humans of all abilities. Good work, Kaela.

Connoisseur suite - roomy comfortable living space and separate bedroom…read more We did not ask for a handicap accessible room, and were given one without any mention. The only real impact was that the bathroom was split into a toilet room and a separate shower room, with a hall in between. Completely manageable, just a little odd. We were more put out that they'd not mentioned the change at all. We were also placed on the 4th floor, immediately above very busy and very loud main street. I've never been a fan of soft water, and they do treat the water, so bring a scrubber if you want to get clean in the shower. Several of the doors in the suite are sliding barn doors, which can be a bit loud and unwieldly. The room could be kept dark and cold and the bed was comfortable, so ok for a good night's sleep, they just lack any good foam pillows which we prefer. Failed to connect our device to the TV - the HDMI ports are accessible, but the TV throws some error message when trying to use another device and the message can't be closed without unplugging the device and restarting the TV. At least they have Netflix. An attractive hotel, I liked the style of the place, and the prohibition repeal theme. Just too many bumps to get them to 5 stars. At least there are several alternative high end hotels convenient to downtown.

Upscale and chic hotel at downtown. Once you enter, you feel relaxing and welcoming by the staff…read more The restaurant at the first floor is buzzing at night and breakfast time is calm and quiet. Absolutely love it. The room is nice. The shower temperature and pressure are good. Toilet is in a separated room. The design is a little weird to me. Once you enter the room, you see the big sink with towel/lotions/hair dryer. I feel they could have moved that in between shower and toilet and free up the space at the entrance. Nonetheless, it's a good bathroom. Beds are comfortable. We have 2 beds. 4 pillows on each one. It has a street view facing YUM center. TV, refrigerator, coffee station, a little bench against the wall. They packed a lot of stuff in the room. When I put down our luggage, there's not much room to walk. Parking garage across the street (daily fee $22). once you exit, you will have to pay again. Valet parking is $47. Breakfast was wonderful. We got credits as Marriott members so didn't have to pay extra (order to made not buffet). The staff were all very friendly. Also many restaurants around the hotel. Very convenient location.

Went to Roots while on vacation in Louisville and it is a really nice independently owned black…read morehistory museum. As soon as you walk in to the history you're immediately immersed in what it was like during slavery. The owner gave a brief historical discussion on some of the objects, relics, and statues found in the museum and it was definitely a learning experience to find out more information about those items. The museum has 2 different levels and both of those levels provides various rooms that describes the past, present, and future of Black History and what we can do to help make a in our society. There were also several rooms that offered glimpses of black culture, which was really cool to see.

If you're visiting downtown Louisville, Roots 101 African American Museum is an absolute must-see…read more The cultural experience here is truly incredible. From the art to the artifacts, every exhibit is immersive, emotional, and unapologetically raw and real. You don't just walk through history--you feel it. There is such a powerful depth of African American history represented, and it's presented in a way that really stays with you. Mr. Lamont was also a wealth of knowledge, adding even more meaning and context to the experience. If you are a lover of African American history, this is definitely the place you want to visit when you come to Louisville. Highly recommend.