Summary: Roof underlayment and tiles replaced. Some wood panels and facia replaced due to dry rot…read moreand wear. Very satisfied. Like a lot of people, I use Yelp to find contractors. I check obviously for plenty of good reviews. I'm looking for professionalism, timeliness, pride in workmanship, and just overall customer satisfaction. L and R past the the reviews. Plenty of people seem satisfied. The next thing is, I check their website if they have one. Most businesses do now have some kind of online presence. Theirs was very smooth and easy to navigate. I requested a quote online, and in about 24 hours got a response. The owner, Luis, came out, climbed the roof, gave me a rundown of what to expect, should I use their services, and told me they would not contact me again or try to pressure me. They certainly followed through on that. They did send a quote. Their website makes it very easy to accept the quote and has finance options. Their contract is laid out very straightforward, full disclosure. Nothing hidden. In this online business world, where people expect more online transactional capability, you just expect businesses to offer that. But many don't, particularly in the contracting world. So, anyone who is attentive to making it easy to transact online is very focused on their business, in my experience. It's just another sign of professionalism and tells me that probably they will also be attentive during the actual construction process. That's just my general experience. It does not always hold true. But in this case, it did. After the HOA approval, I decided to use them for the roof replacement. Costs were in line with about what everyone else is charging. I paid the 50% down, and got a call from Victor the foreman to schedule replacement. They were very accommodating and got busy. There was a minor hiccup, but not their fault. The supplier delivered the wrong tiles. I'm sure that caused a bit of stress for Victor, because they have plenty of jobs scheduled. Anyway, the day after the day they were supposed to do the work, the new tiles were delivered. And then the following Monday, the tiles were loaded onto the roof. The next day they were laid and completed at the same day. I'm no roofing expert, but have some common sense. I climbed the roof before they laid the tiles just to check out their work. All the flashings were very nicely placed. Everything seemed to be high-quality. The underlayment was very nicely laid. And, each day they cleaned up pretty well. When the work was completed, they cleaned up better than I had the yard cleaned up. Victor very professional. If I need any maintenance on the roof, I definitely would consider L & R again. However, I suspect the roof will out last me and my wife.

After last week's storm, we had some tiles come off our roof. Once we saw all the amazing reviews…read morewe knew this is who we wanted to do the job. Luis contacted us quickly after we submitted our request and came out a few days later to take a look. He was extremely friendly and professional and advised us it could be taken care of within the week since was a small job. 2 days later we were contacted to let us know they would be coming out the next day to do the job. The gentlemen were there on time and completed the job very well and the roof looks good as new! I highly recommend using L&R Roofing and will be making sure to do so with family and friends that are in need of a roofing company.

James was very professional and gave us a great quote to replace our drip edge, some rotting facia,…read moreand paint our entire exterior. My wife was having a tough time deciding on a color scheme and James was patient and gave us great recommendations. The crew was thorough and took their time with prep work. There were a few areas that needed touched up and they returned the following week to fix them up. Would highly recommend Charles and James for your painting and roofing needs.

They did a great job inspecting and repairing the roof tiles for my client. They went out of their…read moreway to satisfy the customer's needs. We really appreciate it!!

I don't write a lot of reviews, but CopperWest Roofing definitely earned this one…read more Our 25 year old tile roof house was overdue for replacement of the underlayment, so I started searching for a local roofing company for quotes. I got multiple quotes, and chose to hire CopperWest Roofing. Here's why. First, CopperWest Roofing is not some big roofing company with lots of overhead, where you're just another job. They're a family-owned, local small business, and the owner, Jordon, is actually out there on the job, hustling every single day making sure everything is going smoothly. If you have a question, you just ask Jordon. He gives you his cell number and tells you to call or text him anytime if you have questions, comments, or concerns. Direct access to the owner, that kind of service is pretty rare these days. I also liked that they're not trying to impress people with a bunch of flashy trucks or a huge sales pitch that you end up paying extra money for. It's just an honest, hands-on, owner-run business that takes pride in doing quality work and treating people right. His business obviously runs on his reputation, and word of mouth recommendations, and I definitely recommend giving him a call, or send him a note through the website. The roof looks great, the crew cleaned up before they left every day, the communication was excellent, and the whole process was stress-free. If you're looking for a roofing company that works hard, cares about the work they do and their customers satisfaction, I'd definitely recommend CopperWest Roofing.

I was very happy with their service. I never even heard them on the roof. They came at 5 am and was…read moreCompletely done with the whole job the same day. (the tare down to the replacement) the ceramic tiles that were broken were all changed out to new ones. No mess left behind.

We got our entire roof underlayment replaced right before it started raining in July. Our house…read morewas approaching the 30yr mark so I knew it needed work. State 48 Roofing did a great job. Dustin came over and gave us a series of options and showed me pictures of his findings during his inspection. His professionalism was a direct reflection on how the whole company operates. The crew did a great job including their clean up after they were done. I highly recommend State 48 Roofing. Fair pricing and outstanding customer service.

I can't stress enough how grateful I am to each of you at State 48 and the service and…read morecommunication you provided. There was never a moment when I didn't know what and when each step in the process was about to happen. Everything from first phone call to job completion was incredible. You all create an amazing company. Thanks Again for everything. I wish more businesses were the class act that you are.

I found Boost Roofing to be responsive to my request to fix my roof. They gave me a comprehensive…read moreevaluation of my situation with pictures and outlined a detailed plan to correct it. The plan was executed as agreed with pictures showing the work that was done. I was extremely satisfied with the whole experience and would recommend them for your roofing needs.

This was a great experience. The last haboob destroyed my 20 year old flat roof. Working with…read moreBill Marks was comfortable from our first conversation. Clearly explained what needed to be done and stayed in contact throughout the process. Work was done quickly and neatly and quietly (compliment from neighbors). Total satisfaction.

Competent and Efficient with Best Pricing…read more Yelp reviews brought me to First Response Roofing. Making the appointment with Evelyn (owner) for an inspection by Cameron introduced me to their exceptional courtesy and good product knowledge. Detailed results of the inspection with optional pricing was received the same day as the inspection via email. Together, their presentation and pricing convinced me to select this company over two other bids from well-reviewed companies. My very positive impressions carried forward throughout the process to replace shingles on my house, an 8' x 10' custom shed, and the bonus - a large, custom doghouse. Their four-man crew worked quickly, confidently and congenially. Matt (Production Manager) and Geoff (Project Supervisor) went beyond the extra mile to provide a wonderful, customized solution to my concerns over the appearance of the new chimney cap. I am very well pleased and comforted with knowing that I have connected with a solid, small company that truly demonstrates a commitment to presenting a well polished service.

This is our second time using First Response Roofing. Found a roofing piece in our yard after the…read morelatest storm and wasn't sure if it was from our house or not. I also thought I saw a cracked tile, but it was hard to tell from ground level. Evelyn promptly answered my call and set up an appointment to have Geoff come take a look. He texted about 15 minutes before his arrival and included his picture so I knew who to expect. He was exceptional! Told him the concerns about the roof plus a gutter area where water was overflowing during downpours. He walked and inspected the entire roof, found where the piece we had found belonged and put it back in place. He checked the gutters, making sure they were level and free of debris and made sure the area of concern looked like it was functioning correctly. Explained why the the spot was likely just getting overwhelmed during our downpours. He patiently answered all my questions and concerns and provided very helpful info. Hopefully we won't need a roofer again until our underlayment needs to be replaced - but if and when we do, this will be the company we go to. By the way, they will come out and inspect for free - and if there's anything minor they can fix while they are there, there is no charge. Amazing!

Wow, that's all I can say!! This company had a crew, that was top notch!! They did amazing job on…read moremy roof. They did a good job on clean up. They started on Tuesday 03/10 morning @7 and had it done and wrapped up this morning 03/13 by 10am. I highly recommend this company. Thanks again Stout, AWESOME JOB!! FWKing

I recently had a major roof replacement job done by Stout. The job involved not only replacement of…read morethe roof but a lot of preliminary repairs to the underlying structures which had not been maintained for years. Stout's bid for the work was what I considered very reasonable and slightly undercut a competitor bid while promising and providing, in my opinion, a more thorough and better quality job. The work was completed when promised for the agreed-upon price and the crew did a good job cleaning up after themselves upon completion. I would definitely recommend Stout to anyone needing the services they offer.

We just had a new roof installed by Paragon and we can't say enough good things about Dan Cetta and…read morethe crew!!!!! Dan was professional, did what he said he would do and was a pleasure to work with. We would highly recommend Dan and Paragon to anyone...Mike and Linda Stark, Flagstaff

We had a substantial hail storm the 4th of July 2019 and unfortunately it appears many folks have…read moreexperienced issues with the roofing company they were using. That is not the case here, Alison with Paragon Exteriors was AWESOME!! She was very clear and helpful during the entire process. In addition she was present every step of the way from the insurance inspectors visit to the various items we had fixed including the roof in order to ensure all of the work was being completed up to her high standards. My singles were not impact resistant so the insurance company wouldn't allot funds to upgrade but despite this she was able to add that in at no additional cost to me. We had new gutters and some minor painting and patchwork which were all completed quickly and look wonderful, just like the roof. If you're in need of a roof or exterior repairs look no further!!

THIS COMPANY PROUDLY ENDANGERS WOMEN BY TRESPASSING, LYING TO THE COPS, AND LAUGHING ABOUT IT…read more PLEASE STAY FAR AWAY. PLUS THEIR WORK IS LAZY. I live in a condo and my upstairs neighbor's insurance company hired Straight Arrow to fix his patio. An employee pushed my patio gate open, the one BELOW the staircase to the patio they're working on. It's literally impossible to access from the staircase and it makes no logical sense. When I questioned him, he said he thought the condo was two story. When I asked how that worked when there were two numbers, he said "I don't know." I then spoke with my upstairs neighbor who said they knew it was two story as they watched him leave and told him he can't go back on his patio, so he took a duffle bag to stay elsewhere. Yet, the dense employee continued to lie to my face because he didn't think he'd get caught. I called the owner of Straight Arrow Roofing who said "well I'm sorry he used your water" without acknowledging his employee literally forced his was into my enclosed and gated patio, trespassing on my property. He even tried telling me "it wouldn't be good for [me]" had I shot his employee on my patio out of fear. He got very quiet when I told him I work in law and that's not how that works. The cops also didn't feel the same when I told them three times that the man "needs to be trespassed for his safety and mine" lol, they understood. When I called the cops, the employee who trespassed on my patio called someone and laughed about the situation. Here's a cute picture of him laughing about violating a woman's home and lying to the cops about it. The whole video was sent to the insurance agent who hired them. When my husband and I left to run errands, the arrogant employee told him "hahaha the cops came and did nothing." He said they'll be back, they misunderstood, and the police had him formally trespassed from my home. I also sent photos of the patio to my neighbor and the tape wasn't secured tightly, the plastic is everywhere. Shoddy work from garbage people as expected. UPDATE: The curly haired kid isn't on site anymore after being trespassed. Guess who's laughing now boys. No one from this circus still called or text back to apologize, but I'm sure you apologized to Brian which is good enough for me ;) Someone likely told them to tape off the stairs after I posted the pictures of the shitty work - they didn't do that the day they were trespassed lol. Thankfully the work is done and I hope you all learned your lessons. Don't ever try this type of predatory behavior again or may you be handled appropriately by the women you happily violate - especially because it's completely legal in this state. SECOND UPDATE: The work took longer to complete as the workers didn't tape off my upstairs neighbor's patio and an Amazon worker threw a package on it. They also damaged my wall by forcefully opening my gate when trespassing and are actively laughing it off when I ask for their insurance information. I'll now be contacting the appropriate boards. Good thing I practice law and can sue you at no cost to me ;)

I had work done with straight arrow a few years back and unfortunately my roof is in need of some…read morelove already. When trying to get in touch with the company over their website, Yelp, phone, and email over the last 2 weeks, I haven't been able to get a single response. Kind team when the did the install but worry that they are unable to follow up

After an extensive search and research in a self remedy situation with our despicable HOA, we chose…read moreto contract with Four Peaks Roofing. Jorge has always been very prompt, through, concise and prompt with ANY inquiries we had before, and after the job was completed. The work completed by the crew, as you can see in the photographs, was first rate as well and admirable. I could not more explicably convey our Complete Satisfaction and Incredibly High Impression of Four Peaks Roofing, LLC! From start to end, specifically when it comes to Jorge, the Project Manager, every aspect of this project was FIRST RATE. One resounding reason I chose Four Peaks Roofing, was due to their positive reviews AND they have ZERO complaints filed with the BBB, THAT was the defining factor for me. They did quite impressive work in repairing and sealing the parapet 'cap' in addition to sealing our flat foam roof. I waited until we had the heaviest of Monsoon rains, to assure all was as High Quality, Complete, secure and waterproof as it had appeared. We had about a 40 minute 1.3" deluge of Monsoon rainfall last night, and all was as we had expected. You certainly could not find a better, reasonably cost roofing company. I would and will Highly Recommend this company for ANY roofing needs.

I hired Four Peaks Roofing in February to replace my roof. I worked with Jason in the office and…read moreBrent, my project manager. We specifically agreed to install the highest-quality underlayment, and I signed the work order reflecting that agreement. The crew began work on a Monday. On Tuesday evening, after they had left, I noticed the underlayment installed on my roof was not the product I had purchased. I checked the packaging, confirmed it was the wrong material, and emailed Brent. To his credit, he responded quickly, acknowledged the mistake, and said he would notify the foreman and owner. I followed up the next morning to ask how it would be corrected, but for nearly two and a half days I received no communication while the crew continued installing the wrong underlayment. There were no calls, updates, or explanation of how they intended to resolve the issue. Late Friday, I was told they were working with the manufacturer to extend the warranty on the installed underlayment to match the warranty of the premium product I had originally purchased. While I appreciated that solution, I was disappointed by the lack of communication during those critical days. After the roof was completed, I noticed several tile corners looked rough and unfinished. I sent Brent photos, and he agreed they needed additional detail work. The crew returned the following week, and to their credit, they significantly improved the appearance of the tile corners. Before the project began, I had also shown Brent water damage and rot around a vented soffit board beneath one of my roof overhangs. Although I later learned they normally do not replace vented soffit boards because they are not considered part of the roof, they agreed to replace mine as a goodwill gesture because of the underlayment mistake. Unfortunately, the first repair was poorly done. The installer used the wrong thickness of material, installed it unevenly, and relied heavily on caulk to fill gaps. The workmanship was poor enough that I removed the repair myself before the caulk had fully cured and purchased the correct materials to replace it properly. Around the same time, I discovered numerous roofing nails and staples protruding through my eaves that had not been there before the installation. Brent agreed this needed to be corrected. A crew later arrived after dark, without notifying us, and repaired the fasteners using flashlights. While I appreciated the quick response, showing up unannounced at our home at night to perform repairs demonstrated a lack of professionalism and respect for us as clients. A few weeks into the project, Jason called to discuss my experience. I explained that I chose Four Peaks because of its reputation and because both he and Brent had seemed honest and trustworthy throughout the sales process. Unfortunately, the execution of the project did not match those expectations. Jason apologized for the underlayment mistake and offered to have their carpenter reinstall the soffit board. I declined because I had already purchased the materials and planned to complete the repair myself. Two days later, however, my wife and I were awakened at approximately 6:00 a.m. by loud hammering outside our home. I found another Four Peaks employee reinstalling the soffit board without our knowledge or permission. To be fair, the second repair was significantly better, but the lack of communication was frustrating. Four Peaks ultimately upgraded the manufacturer warranty from 30 years to 50 years and matched it with an extended workmanship warranty, which I appreciated. They also charged me for the lower-priced underlayment that was actually installed instead of the premium product I had purchased. No other compensation offered. However, when the invoice arrived, it still reflected the original higher price, requiring me to contact Brent again to have it corrected. I was also told I would receive a project completion package after the work was finished. It is now July, and I still have not received it. After recent storms, I inspected my attic and discovered the rotted wood behind the soffit had never actually been removed. Instead, it had simply been pushed inward and covered by the new material. I've included photos showing the tile corners before they were repaired, the protruding nails and staples, the soffit repairs, and the remaining rot. Overall, Brent was responsive throughout much of the project, and several employees made efforts to resolve the issues. I appreciate those efforts. However, the repeated mistakes, poor communication, inconsistent workmanship, billing error, unfinished repairs, and multiple unannounced visits overshadowed the positives. I hope my experience helps future homeowners make an informed decision.