The membership price increased recently.. yet amenities are getting worse. Shower heads are…read moredisgusting, held by rubber bands and zip ties. The drain doesn't drain. The same hair on the empty soap dispenser has been there for over three weeks now. Not a place you want to go.

These people sent me to collections 5 years ago, because I wouldn't pay them 60$ to cancel my…read moremembership, they sent me to collections and want 178$ , freaking money hungry pricks..

We don't come here often since it's usually pretty busy, but stopping in on a Saturday late…read moreafternoon was perfect! They've made noticeable improvements, including new StairMaster machines, which I really appreciate. The cleaning wipe stations are also much better stocked than before, when they'd often be empty. Both the men's and women's locker rooms have saunas. My husband says the men's side is generally pretty gross and has a lingering smell, but I've found the women's side to be clean and well-maintained, with nothing off-putting about the sauna experience.

I really like all the options they have plenty of machines to choose from so your not left waiting…read morefor something to open. I also like the different rooms they have for cycling, basketball, Zumba, and pilates

Shout out to Alma for the incredible job she's doing managing such a large gym! Your leadership…read moretruly shows. You and your staff create an environment that feels welcoming, positive, and full of energy. The way everyone greets members with kindness and genuine smiles does not go unnoticed it makes a difference. It's clear that your team enjoys what they do, and that joy overflows in each and every smile that welcomes everyone. Keep shining and leading the way you're doing an amazing job!

I never signed a gym contract nor authorized any membership fees. Apparently, this is standard…read morepractice at this gym from other reviews. I had a membership under my wife's. Now these clowns keep trying to charge me. Tried emailing several times and no response. But Alma was quick to send over a cancellation form with an additional charge. Had to contact my bank to block them. Also the gym is relatively dirty compared to other gyms. Go use the urinals in the men's restroom and you'll see exactly what I mean. Mold or some black residue coming out of soap dispensers and the urinals are always have a "slippery" sign under them. I'll post a pic here it I can. NEVER visiting Crunch anywhere again. Making Planet Fitness look good with their BS. EDIT: Steve claims I personally bought a membership, but the paperwork says otherwise. The agreement on file, which they themselves sent me, clearly lists someone else as the account holder for both the credit card and bank account that were charged. Nowhere does it show my card or my authorization. I've never disputed using the gym (how else could I take that pic of the mold?), and I'm not worried about paying dues. What I do want is an answer as to why my card was being charged at all when the membership agreement doesn't list me as the account holder. For context, my membership was originally just an add-on. When Crunch Bonita closed, it appears they split add-ons into individual accounts to create more revenue..at least thats my personal theory. IDK how else this would happen because Steve won't explain that part. If you want I'll post the agreement so everyone can see for themselves. Instead of addressing that issue, the CEO is just upset I called his GM a bitch, but that doesn't change any of the facts I just stated.

I switched to Extreme in January and I absolutely love the vibes there. Michael and Dana were so…read morehelpful with the switch. They have updated machines where I needed a little help and they were always enthusiastic about giving me a quick demo. They are about their fitness too. It helps keep you motivated! I love this place!!

Love this gym! Super clean and the equipment is really versatile; lot of leg equipment…read more Also the Pilates studio is so cute and the instructors are amazing ! Sign up with Eddie he is great and very helpful !

Planet Fitness Otay Ranch is my go to gym!…read more I've been coming to Planet Fitness Otay Ranch for a while now, and honestly, it's one of the cleanest and most welcoming gyms I've been to. First off, the staff is consistently friendly and helpful. From check-in to any questions about equipment, they always greet you with a smile. whether you're a beginner or a regular lifter, you feel comfortable working out here. The facility itself is well maintained. The cardio machines are almost always available, and the strength equipment is organized. I especially appreciate how often I see staff cleaning and restocking sanitizer stations. The locker rooms are also kept clean, which is a huge plus.

I joined for a month and usually went in the evenings around 8 p.m. The crowd meter on the app…read moreconsistently shows this as one of the least busy times of the day, but when I arrived, it often felt much busier than what the app indicated. This location in Otay Ranch seems to attract a younger crowd, mostly what appears to be the under 20 crowd. I've noticed many of them tend to hang out in groups and occupy equipment without actively working out, which makes it difficult for those who are there to exercise seriously and causes unnecessary wait times. I understand the membership is inexpensive, which likely attracts this crowd, but it can be frustrating when you're trying to get an efficient workout in. Glad I just have a monthly membership and was easy to cancel.

I love this gym! This isn't your average 24 hour fitness or LA Fitness. The coaches here teach with…read morepassion and genuinely want to help you. Other gyms, I feel like people are constantly trying to outdo each other or intimidate each other but at total, its a very family friendly environment. Coach Dennis and Coach Liza both are great coaches during their circuit training classes. You get a good sweat while having a great time! The coachrs take time out of their day to make sure you're doing everything correctly and to help you learn how to take care of yourself. I look forward to showing up to Total for my workout. This gym has become my second family! Coach Roy and Coach Chris are also great coaches with their student atheletes! Its amazing to see how much their athletes have grown from when they first got their to this very day! Come check out Total Sports Performance ! They'll welcome you with open arms!

I started coming for my left shoulder rotator cuff…read more Front office staff is great! I accidentally went to my first appointment a day prior. Since, I was there already they were able to fit me in. I didn't even request if I could be seen. I appreciate that they were able to accommodate my error. Dr. Zack is great, he pinpointed exactly where my issues where coming from. The PTA's are friendly, explains the exercises clearly and makes me feel comfortable. I am on my 3rd session and my shoulder has increased mobility and is getting better. Everyone has been wonderful. Highly recommend Total PT.

Convenient class hours for those early risers at 5 am and the latest class starts at 7pm. The…read moreprogram is perfect for someone starting on their fitness transformation to the ones that are advance in their fitness routine. FUN way to also make new friends. Sense of being in the TEAM, lots of encouragement amongst the group and staff. Place is clean, lots of parking . Friendly environment. Black Friday mbrship sale happening right now. Why not give it a try. They offer 7 day trial.

This review is way overdue! Last November, I made the decision to join The Camp. Matt and Juan were…read moreamazing. Abby was very helpful. Going through pre-menopause, I lost a lot of muscle, struggled with chronic hip issues and weight gain of 30 pounds. Once I started my HRT, I knew I had to change my game plan. I joined the 21 day holiday hustle with a few of my closest friends. It has been a party when we meet at the Camp. I lost 9 lbs the first 3 weeks. I have continued to get stronger and lose a total of 15 lbs. I am back to my happy place. I have been asked why I do this. I do this because I can and I'm worth it.

Coach Rick and his coaches are excellent They're very…read morepatient to teach you the right forms Give it a few months you'll be in the best shape of your life

Great gym with great people! I've come here with my husband for a class and come every year with my…read moredad for the Thanksgiving turkey Trot. Our family will definitely keep coming back!

Liked the idea fitness plus benefit of infra red. Gym was clean, fairly new establishment. My…read morefriends and I went to try it as a group. There were 4 of us. Wish the establishment can give more trial days. My friend and I reserved a higher intensity class that was only for 15 mins ( thunder) . My other 2 friends reserved a hr (50 mins) long class ( floor Pilates ). CONs: - The room can accommodate 3 ppl per session. Looking at my friends that reserved the floor Pilates, 2 ppl will be a comfortable, 3 I think is just crowded . Same as in the room where I was at, 3 equipments. A little too tight. - cleaning equipments between sessions. Not so sure about that. Not enough time to wipe off anything. - the monitors are too high if you're doing any floor exercises. Hyperextending the neck to look up to see the video playing. - we can barely hear the recorded video. - had a little bit of an issue reserving the class from the app. - the locker, have to purchase the key from the vending machine. Can't use a regular lock. - can't use own yoga mat, we were told that we have to use their mat, that also have be rented out. - my friend and I were also not given an opportunity to attend another class ( since class we attended was only for 15 mins). There were unoccupied rooms while we were there. ( we asked, we were turned down ). - would be nice to have few trial free days or even a small fee for few days and get access to really get that full experience. - same recorded classes to follow ( may or may not be an issue to some ). - parking is going to be a challenge. - there are days where there's no staff onsite, just can't figure out the cleaning of the floor and equipments in between classes. PROs: - benefit of the infra red heat - 24/7 access - for safety - multiple cameras and alert necklaces avail for the ones that goes there during odd hours and finding themselves alone. - there are a lot of different classes that can be booked and on rotation booking in advance.

I've been impressed with the gym's cleanliness, particularly the glass doors and mirrors, and…read moreJessica's customer service has been consistently helpful. Overall, I'm enjoying the benefits of the saunas workouts. What are you waiting for to Join ?!