There is a public health crisis in the world called narcissistic abuse and the effects on…read morechildren's brains is full paralysis later in life. As a trauma survivor I can tell you this business does NOT support trauma survivors when self care is exactly what survivors need and with 25 years of experience by this Doctor you would think there would be multiple articles on how he tries to save lives through his expertise, he doesn't. The spa was great 20 years ago but it is a disaster today. There are multiple reviews about Raquel but when you make and appt with her and wait 3 months she doesn't show up. Then the receptionist thinks it's okay, it's not. I asked about a surgery and the receptionist said it would be no problem for Dr Schenden. That same week I call for an appt and a lady said he doesn't do this procedure any more? Did he forget? NO he is now just money hungry, SAD, just SAD. Then she recommends another clinic without a name of a doctor, very unprofessional. Folks, don't buy the old reputation, this is now a bunch of money hungry narcissist who do NOT care about humans!!

The receptionist is dumb as hell. She really did waste my time. I told her I was going to be late…read moreand she said it was fine so I went ahead and drove all the way down to this spa just for them to tell me that they cannot take me cus I'm late. If she were to tell me they weren't going to take me then I would of rescheduled. Hire a new receptionist! She is unprofessional

Went here for lip filler and Botox specials almost 2 years ago. I never left a review at the time,…read morebut now that I'm going to get filler and have to have everything dissolved and redone since it was so poorly placed and overfilled- Im more than a little annoyed and deciding to do so. The injector I went to ended up totally botching and unevenly placing my lip filler here. I reminded her multiple times at the consult that I didn't want the keyhole look because I saw she did that with some clients- she still gave me a keyhole (lol). Also, the top lip was bigger than the bottom and wayyy too much filler was placed on one side, so it was bigger than the other side and lumpy. She said this is how her clients "naturally swell" because of the technique she uses, and to give it a few weeks. After a few weeks, you can see in the picture that the upper left side on my lip was obviously still bigger than the right side. I went back to have it fixed and she ended up having to put more filler in the other side of my lip to even it out (yes I paid for another syringe to do this). When I mentioned how the top lip was still bigger than the bottom lip, she said that we would wait to put more in the bottom lip because she thought the top lip would even out to be proportionate as the swelling subsided (I still had half a syringe left). After a couple more weeks, I called to confirm that I wanted to come in and use the last half of my syringe that I had remaining to fill out the bottom lip to make it even since it was in fact NOT proportionate. The front desk told me that I had no remaining filler left. I reached out to the injector directly about this since she said I could come back, and she ignored me (lol). I don't mind that she messed up, we're all human and that's going to happen. I just didn't care for how instead of owning up to it, she kept gaslighting me saying it wasn't messed up and that it "looked good" and then acted like I was an inconvenience for coming in to get it fixed. Never once did I act rude or upset, and I tipped every time I went for injections and to get it fixed. (This is the first medspa that has also ever asked me to tip for Injectables). Overall, vibes were not good here and I would avoid if you're expecting professional & reliable treatment

Had the best experience ever getting my brows laminated by Lana!! She was so AMAZING I still cannot…read morebelieve how she transformed my eyebrows and brought them to life. Every part of my experience from beginning to end was exceptional and I will definitely be back. THANK YOU LANA!!

Dr. Stefani is amazing and I would recommend him to anyone. He has excellent bedside manners and…read moreis a good surgeon. I had a necessary medical procedure and I felt well taken care of and important. I was in the lobby with other patients most who were getting breast implants and such but after talking to them I knew he was loved by all. His nurses are amazing as well. His office is nice and comfortable. I've never waited more than 30 minutes for my appointment.

After trying multiple high-end cosmetic products, I asked Carol about which procedure would be most…read moreeffective for my dark spots on both cheeks. She recommended IPL, which I have had done on my hands for dark spots, and it worked very well on my face after two treatments. I am continuing to treat my face with glycolic acid and I'm very happy with the results. Daily sunscreen is a must when you've gone to all the trouble of protecting your skin and reducing dark spots

Amazing experience! The staff is incredibly knowledgeable and talented. I loved their holistic…read moreapproach -- it wasn't just about facials, but also about lifestyle, diet, and daily habits. They really focus on long-term skin health, not just quick fixes. Highly recommend! Not to mentioned I walked out feeling like a new person ‍

I'm so grateful to have found Luma Laser and MedSpa for my laser hair removal! From the moment I…read morewalked in, the ladies have made me feel so welcome and comfortable. Rana and Brooke are not only incredibly knowledgeable, but they truly care about giving me the best possible results. I struggle with hormone related hair, which Ive heard can be harder to treat but when I shared my concerns with Rana, she listened and made me feel completely understood. She reassured me that they would help me achieve the results I was hoping for. I started in January 2025 and I'm already seeing amazing progress on my face and body! I couldn't be more thankful and I genuinely feel like I'm in the best hands. I will definitely be recommending Luma Laser and MedSpa to my family, friends, and anyone who's looking for effective laser treatments. Truly a 10/10 experience!!

Very relaxing atmosphere. I had a mani/pedi, and it was a very nice experience:) Will go back.read more

Very professional clean spa. You will get 5star treatment from the front desk to the back of the…read morespa. The massage was perfect!! You will definitely get your moneys worth. I will definitely visit again.

They were very polite and knowledgeable. I definitely will go back for treatments and they have…read morefair pricing compared to other places. I got a IPL treatment for a fraction of the cost a plastic surgeons office would have charge me and I felt just as comfortable as i would in a plastic surgeons office. Very clean place.

I came to Rana at LightRx for full body laser hair removal and it's been awesome! She is very…read morethorough and I've gotten great results so far. I've been coming for almost 2 years now, and I wouldn't go anywhere else. I love everyone here(they are all great) and would highly recommend this place.

I have been a client of April's (Apiderm) for close to 20 years and I cannot say enough good things…read moreabout her and her establishment. I started out going for facials and skin care in 2000. Back then she was one of the first places to offer laser hair removal and I could not wait to do away with bikini waxes. Loved that she was VERY honest about results and what to expect; never promising what she could not deliver. Since then (yikes that was 2003) I've made use of her expert skin care knowledge to remove dark spots, tighten and lift my skin and keep it in excellent condition by using her wonderful products. I cannot tell you how often people compliment me on my skin AND get carded. They always say "we card if you look under 40". As someone over the next "big" birthday, I'm smart enough to be flattered. April's knowledge of skin, her products and general "well" care of oneself is unequaled. She looks at treating not just your skin issues but keeping you generally well balanced and healthy. Please be sure to check out her delightful oasis in Troy and try out April's expertise . And take home the Total Age Corrector!!!(my favorite product)

I Would NEVER EVER go here again. If I could give this place negative stars I would. I filled out…read moremy paperwork and put it on the reception ladies desk. Letting her know I was done filling it out. The reception lady never grabbed my paperwork. Another client went to sign out and was READING MY PAPERWORK. That is an HIPPA violation. I was called into the back for my 45 minute appointment. I went to go checkout and MY PAPERWORK was still were I left it. Meaning the person who did my service didn't ask for my paperwork or didn't see it (which was the owner), and anyone who walked into that place could've saw my address and other important information. I had to inform the reception that my paperwork was still there. All she said was "oh yeah I need that". Also THEY thought I was someone else, which the owner would've known I never been there if she looked at my paperwork.

An update to my last review. Very disappointed on the result. My mom got 20U of Botox. Gave it the…read morefull 2 weeks. And sadly saw no changes. Maybe it's not enough, but really didn't expect zero change after $260. May try Botox again but probably a different location.

I have been a client for over 5 years. I love their Berkley location and the staff is exceptional…read more They are always patient and walk you through all the aspects of the treatments they offer. I have never had any issue that McKenzie didn't fix for me immediately. Thank you Ageless Image!!

Horrible eye lash extensions that are pricey and don't last. Unprofessional spa. Lena serviced my…read morelashes and they didn't last me 1 week. For the money she charges I suggest you run another way. There are cheaper and better quality lash services other than this place. Don't recommend.

I had Micro needling with PRP by Ashley with amazing results. So many comments on well my skin…read morelooks. I highly recommend services at I am Spa!

I had an amazing experience at Rose Laser and Skin Care! After just one session, I could already…read moresee noticeable results. The clinic is very clean, and the staff is incredibly friendly, professional, and welcoming. They made me feel comfortable throughout the entire visit. I'm excited to continue my treatments and highly recommend this place to anyone looking for quality laser and skin care services!

I did not have a good experience at Rose Laser and Skin Care. I came for an underarm wax and…read morefacial, and was left with painful rashes lasting several days. My esthetician was Donna, and she used a strip wax for my underarms. Most estheticians don't do this, as underarms are sensitive and a hard wax is much better. The technique was not good. She applied a very thin layer of wax, and there was a lot of leftover hair as well (see my photos). This resulted in her having to go over the same areas again, resulting in the irritation. I thought the facial was just mid - there could have been better attention to detail. Slower strokes, more relaxing and intentional, would have made it a better facial. After my services, I brought everything to attention of another employee, Wafa. First she said "My boss would be happy to refund you". And then it changed to "My boss did not approve the refund". I was offered the chance to come back in so they could re-do it, but I declined. I was told the owner, Rose, would be reaching out to me, and she never did. As a first-time customer, if you don't provide a good first experience initially, I am not going to return. Beyond this, everyone was at least friendly. It's too bad it wasn't a good fit. I would have been a regular.