*** Shon is a quite intuitive esthetician. ***…read more She seems to just know just what you need. I stopped here for a facial massage to relax. So she gave me a one-hour Ayurveda facial. It is an all natural treatment for complexion. Ayurveda uses tumeric & rose peel-off mask. This facial also included a soothing massage of the face, neck and scalp. Result is relaxing. Skin feels clear and moist, and even glowing. *** Ah, I could get used to this monthly. ***

From the owner: Licensed Esthetician for over 10yrs, Veteran that dedicated to providing a great service and…read morepeaceful environment. Specializing in lashes, facials, all body waxing etc. Check out my website: Relaxandrestoredayspa.com

I have been coming to Serenity Touch to see Treacy for the past 12 years. She is healing to both…read moreyour body and soul.I have tried other therapists in the past and none even come close to her healing touch.Highly recommended!

Tricey is awesome!! I wish I could "rent" her hands!! She was everything! She politely asked me if…read morethere was any area to not be touched. I said left side, due to a pinched nerve. She gently went there and was very soft to the point, I didn't argue about it. She answered all my questions about tools that I could use at home. I will be going again next month. And looking Tricey! Men if you are reading this, take time out for self-care and go get yourself a massage!!! Thanks Tricey!! Thanks Shannon for referring me!!

Had a 120 minute massage and added on a scalp massage and facial. Very very in depth & amazing…read moremassage. I haven't had one in awhile & it was definitely the right place to go. My masseuse had soft hands and was a gentle person during the appt.

First time trying this place and I was so pleased with my experience (especially considering how…read morereasonably priced it is). I was with Shawntez who did such a fantastic and relaxing job, very respectful and friendly too which made the experience so great for me! Definitely recommend Shawntez and this place!

Response to owners reply on Google: Original post first,…read morethen read my reply: Original post : I am very disappointed with my experience at this Wellness Spa. I was overcharged for a simple consultation fee, and the value of the service did not match the price. What made matters worse was the attitude of the owner--aggressive, unprofessional, and dismissive when I questioned the charges.Before arriving, I had even called the day before to confirm the $75 consultation fee, yet I was still overcharged. When I raised concerns, the owner's response was aggressive, unprofessional, and dismissive. She even went so far as to say my "energy" was wrong--despite not being in the front of the building when I arrived, and only reviewing me over cameras. It felt more like she was defending the receptionist, who had already given me incorrect information, rather than addressing the real issue. I admit I did walk out due to price change, refusing to pay the remaining amount because it went from $75-$85 dollars. The receptionist was wrong and I can prove it. It only made matters worse. The owner definitely was aggressive about her coins and I'm not upset about that is business but it's how you conduct business.From my perspective, the pricing appears less about the quality of care and more about covering the cost of a high-end location, expensive equipment, and the "luxury" image the spa wants to project. Unfortunately, this comes at the expense of fairness and customer trust. I later discovered that I am not alone--many other customers have also reported being overcharged and experiencing the same unprofessional behavior from the owner. I came expecting a professional and relaxing wellness experience, but instead left feeling frustrated, disrespected, and financially taken advantage of. Until major changes are made in both management and customer service, I cannot recommend this spa. Reply: The consultation I booked was clearly listed as 1 hour, not 30 minutes--and I can prove this with the time slot I scheduled. To say otherwise is misleading. Additionally, I would never sit and tell my "life story." That is a complete fabrication. What I expected was a professional consultation, not personal storytelling. And on the subject of professionalism, as an aesthetic provider, it is standard practice to present your skin honestly so clients can see real results. Wearing full makeup during a consultation undermines credibility--clients should be able to see your actual skin, not rely only on pictures. For the record, this was never about money. I could have easily paid the amount twice over. The issue is with integrity and how clients are treated. The deposit itself even changed from $75 to $85, which raises serious concerns about consistency in your business practices. As a business owner myself, I know that if a front desk staff member makes an error, the professional response is to "eat the cost," not push it onto the client. Also, let's be clear: the fact that you changed your consultation policy afterward speaks volumes. If everything was as smooth and clear as you claim, there would be no reason to change your policy. Clearly, there have been several complaints about consultation pricing and inconsistencies, otherwise your policy would have stood as it was. Instead of addressing those issues, you're deflecting by accusing me of being rude--when in reality, your tone as the owner came across as aggressive and unprofessional. Lastly, I was not rude at all during my visit. Respect goes both ways, and just because someone is the "owner" does not excuse being dismissive toward clients.

Great first visit. Danielle was awesome! Did a thorough facial! I see the difference in my skin…read morealready.

I am so lucky to have found this place through Spa Finder! I was able to get an appointment the…read moresame day (weekday). Summer gave an incredible massage, she was attentive and made sure to check the pressure along the way. The hot rocks added an additional comfort. The space is in an unassuming office building, rooms were clean, the massage bed was heated, the music calming. She paid attention to details from my call and had a happy birthday sign + treats when I walked in! I also liked that she is able to customize your service - from a group theme to any specific massage zones you prefer. It was so relaxing and the service is great. Will be back!

Summer is an outstanding massage therapist. Her spa has a clean, fresh and modern atmosphere while…read morebeing relaxing and peaceful. Combine that with her exceptional skill and you get a great massage therapy experience

This is hands down the BEST Salon & Spa I have ever gone to! Literally from the time you walk in…read morethe door you are treated like a customer. But the HIGHLIGHT is the AWESOME Lash Doctor Irina. I had no eyelashes from going to random people and not only did she teach me how to grow and take care of my lashes but I left there in tears because I GOT MY LIFE BACK! I felt so comfortable that I went back to get my eyebrows microblade and when I say TOP NOTCH it is an understatement. Professional, clean, relaxing and great service! I am a customer for LIFE!! Kudos Pigalle Salon and Irina!

I drive quite a distance for Pigalle, but I find that Marjon is one of the most knowledgeable and…read moretalented facial treatment people I know!! I had her do the permanent eye liner and she is very meticulous about the treatment. I also just recently had a facial with her and it was great. My skin feels wonderful and my eye liner is such a time saver!! The whole salon is very nice inside and appears to be very clean and sanitary.

I just had the most wonderful massage in a long time. Mia massaged in a way I can only describe as…read more"with love". Not too hard, not too fast (also not too light or slow), just very very nice.

I asked for focus on shoulders and she did exactly that. This is a real massage with great…read morepressure. Reasonably priced. Good atmosphere. Easy parking.

I have been getting facials and massages here for a couple years now and have always had a great…read moreexperience. My skin has really improved after getting more regular facials here. The estheticians are knowledge and I always walk out feeling super satisfied with the results. The products are organic plant/fruit based and they actually work!! I have been so happy switching out my skincare for Eminence. It's not like a traditional Spa with locker rooms and steam rooms but the house has a nice relaxing feel inside. Very warm, calming and quiet. The only thing that could make this place better is online scheduling.

I had a very unfortunate interaction with the owner. I had a less than satisfactory experience with…read moreone of the massage therapists, it was a very strange massage and was unlike anything I had previously experienced there. First the essential oils placed under my face gave me quite a migraine. I have a herniated disc in my neck which I acknowledge that sometimes that could be an issue but for me this has never been a problem during massages. For some reason she placed several, and I mean several, hot towels on my neck which was immediately pretty painful as this was heavy to be placed with heat on a herniated disc, no matter how healed. Then she quite literally covered me in lotion, like a ridiculous amount where I couldn't even get dressed, barely touched me and ran out of the room, almost before I could even ask her for a towel (I was literally drenched in lotion) and before the session was supposed to be over. So I was left in more pain plus a migraine with a shortened session and covered in lotion, and I did notice that she didn't greet me afterwards to offer me water and make sure I'm doing good like they usually do here. This was all very strange and bizarre, but I assumed maybe this had to do with inexperience and wanted to leave feedback as to why this wasn't the best experience, especially since this is a luxury service that wasn't cheap. The owner called me the next day, and she was genuinely one of the most hostile and unpleasant people I had ever talked to. I am not a confrontational person, and I do think I was being reasonable in leaving feedback. She called me and told me that there is absolutely no way that any of this happened, and that she "welcomes me to not return". I told her that this was unfortunate to hear because I had such positive experiences in the past there, to which she told me I didn't go there enough times to have that much of an opinion. She kept telling me that I am more than welcome to not return, and at this point I wasn't going to but I just wanted her to tell me directly that she was banning me from returning for having a negative experience. She was avoiding saying explicitly that I could not return, but she kept insisting I was welcome to go elsewhere. I told her I would probably leave a review of the situation, to which she said "well that's not very nice of you". I told her it's not very nice to ban me for expressing concerns with my session. She hung up the phone abruptly, and the next day another staff member called and offered to reschedule me with someone else. I politely declined. I also want to mention that the ramp to get in the door is extremely inaccessible, I am a wheelchair user and it's borderline hazardous the way it is oriented. If I am to open the door, I have to be on the ramp which is difficult, or the door will push me down the stairs. If you use a mobility aid or have chronic pain I would not recommend, not because of the staff but 100% because of the owner.

I tried calling to see same-day appointment availabilities but always got the answering machine, so…read moreI went in-person and learned that they would be booked until 2 hours later. Having an easier way to see appointment availability would be nice - when I got there for my appointment, I had the best massage of my life! The room had very relaxing ambiance and the massage was incredible.

My body is a bit sore after an hour of jogging on the treadmill today, which I really needed since…read moreI have been eating a lot lately and out too. :) I called around to a few places and they had an opening for me at 6:15pm today - sweet. I've driven by this place probably thousands of times since they open 3 years ago. It's on my way in to and from work. I take Southfield road pretty much every day. It caught my eye when it first opened up as I'm a huge fan of thai massage and still remember some of my best massages that I received were all in Thailand. I realize the cost of an hour massage here is about three times more than I would've paid in Thailand though. It's was so dark in the lobby, I thought that Thai herbal massage was closed even though I had an appointment tonight. Someone did come out and to the desk and told me that my therapist would be coming out. She did a minute or so later. No paperwork here. This woman took me to a room, it's much bigger than I would have thought. She asked if I knew what I needed to do and I said yes. I confirmed that she wanted me face down and she said yes. She told me there's a hook on the back of the door for my jacket. She exited and I got ready for my massage. Ka, my massage therapist came and knocked on my room to ask if I was ready. I told her I was. She came in right at the start of my appointment time, nice. Ka put a hot cloth on feet, used it to rub and clean my feet, felt good. She later used other hot cloths for my shoulder, upper chest, arms, legs and back area. Partly for a quick cleaning from the oils and to give a last bit of soothing massage. It felt really comforting and warm and calming. Ka's pressure was great, she mixed up her pressure too, from light touches to much deeper massage work. She would use her fingers, legs, knees, heel of her palm, elbows and knuckles. She stretched me out well too. She was barefooted so she could easily and nimbly move around the bed and work around and sometimes kneeling on top of my legs or back. Don't be worried but this is normal for a Thai massage. Also, they do some glute (yes, your bum) work so be sure to let the therapist know any areas you don't want massaged at all, mine is the head. Not cool with anyone touching my head with greasy fingers and let Ka know, she stayed away from my head the whole hour. This is probably one of the best deep tissue massages I've had outside of Thailand, that's sad, but so true. I will definitely be back. This was truly a deep tissue massage and exactly what I wanted. The stretching was great too. I already wanted to have another massage tomorrow. I was thinking how great it would be to get a massage from Ka every week. That would be so great. Just a follow-up, had a great and deep sleep after my massage last night. I was still so well relaxed by bedtime that I feel asleep. I don't usually sleep through the night normally at all.