Julia and her team were wonderful! We toured many homes, made many offers, and even had to back out…read moreof a contingent offer before finding our home and Julia made it all seem easy. She guided us through the full process as first time home buyers, referred us to fantastic partners (inspector, mortgage broker, etc), helped us navigate using a VA loan in a competitive market, provided encouragement when our offers didn't get accepted, advocated for our best interests, provided great feedback on home repair/reno considerations, and so much more. I really appreciated how her team worked together to accommodate our schedules, and we loved working with her partners Debbie and Brett when she wasn't available personally. We couldn't be happier with our home and are so grateful to Julia and team!

OH.MY.GOODNESS!!! There is nobody like Kelly! My situation was a bit crazy because I was 2 hours…read moreaway and needed an accessible home during the craziest real estate market of my lifetime! Kelly not only previewed a bazillion homes for me but she was compassionate, funny, diligent about my budget and better still... when I finally was able to secure a home, she helped me offer a reasonable price, did the walk through for me and recommended great contractors for my renovations. It was as if I have known her forever. Call her because she will be on your team from the first moment of contact!

We found Gray and Steve on Yelp based on their excellent reviews. We hired them to sell my parent's…read morehome in Gates, NY. Prior to hiring the Norselli team, we interviewed 5 other real estate agents and Gary just shined above them all. He was very attentive, detail-oriented, organized and knows his real estate market. I've worked with many real estate agents before and I can honestly say that Gary and Steve are among the best that I've worked with. They had a pricing/listing strategy in mind and assured us that we would get the best value for our home, which they ultimately delivered on. We were always kept up to date with the progress of the whole transaction and our questions were always answered in full detail. I can go on and on about their performance, but my bottom line is, Gary and Steve are one of the best real estate agents that you can work with and I would recommend them in a heartbeat. You can feel free to message me if you'd like further details on their work.

The Norselli Team worked with us to sell a home that was part of an estate. They were fantastic!…read moreThey fully explained every part of the process, responded quickly to all of our questions, provided solid recommendations and ultimately got the deal done quickly at a price higher than we expected. I highly recommend them!

We worked with Taylor Presley to buy our first home in 2020, and again to sell and buy in 2025…read more She deeply understands the strategy of the current market, which helped us get multiple offers and ultimately an amazing sale price for our home. In the buying process, she is patient, honest, responsive, and always acted in our best interest. It can be a defeating process to buy in a sellers market, but she was very motivating and helped us feel like we always had a plan and were on the right track. Ultimately she helped us score what we hope is our forever home!

I am so thankful that we have been able to work with Alex Cope! She took us on as we were first…read moretime home buyers in 2015 and found us a gem and scored us an amazing deal, and now in 2024 she was amazing with helping us sell our house so we could move on to our next home chapter! Buying and selling a house is a very emotional experience, but she was there every step to make sure we were taken care of and making the right decisions! I can't recommend her enough!!

Laura is very knowledgeable and works hard for her clients. Great to work with and strongly…read morerecommend.

I cannot say enough good things about Laura! She is an absolute pleasure to work with. My husband…read moreand I have purchased many properties across the country and Laura is one of the best realtors we have ever worked with! - She communicates clearly and always keeps you in the loop. - She is incredibly attentive. - She is knowledgeable about the current market conditions and the best areas of the city. - She makes the whole buying process as seamless and easy as possible. Bottom line- Laura is amazing. Do yourself a favor and get her as your agent.

The Belpanno Team is the absolute best! They make the biggest purchase of your life a very easy…read moreprocess and as painless as possible. I will be recommending them to all my friends and family and couldn't be happier! Thanks again!

From the owner: At Belpanno Real Estate, we are passionate about helping our clients find the perfect home. Our…read moreteam is made up of experienced professionals with in-depth knowledge of the Rochester area housing market. We strive to provide excellent customer service and to make sure that each of our clients has a delightful experience from start to finish. With our proven track record of success, you can count on us to help you find the perfect home for your unique needs and budget. Whether you're looking for a cozy starter home or a luxurious mansion, we have the expertise to make your dream a reality. Contact us today and let us help you make your real estate dreams come true!

My wife and I have worked with several real estate agents over the years, and Kyle is the best of…read morethem all. It was such a pleasure working with Kyle, who was always responsive and knew how to advocate for us with just the right mix of assertiveness and diplomacy. Kyle knows Irondequoit, having grown up here, which was important to us, as we were conducting our house hunt from Canada! When we began our real estate journey, we were looking into buying land and building a house, something Kyle himself has done. When it became clear that we could not control costs on a new build without getting in over our heads, Kyle seamlessly pivoted to showing us existing housing stock that met our needs. We worked with Kyle from Toronto. If we found something online that we liked, he would go and check it out for us and then let us know whether he thought it worthwhile doing a FaceTime tour. After a FaceTime tour, we would evaluate whether we had a chance to drive three and a half hours each way to see it in person. As we got to know Kyle and he us, we came to trust him so much that we felt we didn't even need to be there in person to make an informed decision. What we couldn't see, he would describe, such as the smell of the basement or the slope of the landscaping. He would advise us on the neighbourhoods and community amenities. In the end, we made one offer on a home we had seen in person and two offers on homes we had not seen in person. Irondequoit is a seller's market, so it was competitive, and Kyle gave us good advice on what to include in our offers, as well as gauging our enthusiasm for any given house. If we really had our hearts set on a home, we went all-in on the contract. But if we felt that it wouldn't be a tragedy if we were outbid, but that the house met our needs, we placed comfortable escalation clauses so that we would not feel like we overpaid for a house just so that we could outbid other potential buyers. Kyle's understanding of the strategic nature of contract writing was really helpful. Kyle is honest, good humored, available at short notice via text, phone, and email, and never tried to pressure us into anything. He never came across as if he was looking to close a sale as quickly as possible so that he could move on to the next client and claim his commission. His commitment to us as clients was extraordinary. If asked his opinion, he would give a measured response that convinced us he was always putting himself in our shoes. He took time to listen to what we wanted and never tried to upsell us on anything. If we ruled something out, he never showed us anything he knew we weren't interested in, ever. Kyle has excellent professional relationships with lenders, insurance brokers, real estate attorneys, and his many colleagues in the area who represent sellers. He also referred us to contractors, plumbers, roofers, electricians, and others in the building trades. He would reach out on our behalf and make introductions, and whomever he connected us with treated us with respect, professionalism, and integrity. You could not do better in Irondequoit than having Kyle Hiscock as your agent, advisor, and advocate.

My fiance & I recently worked with Kyle to purchase our home & we had a great experience with him!…read moreWith the current market, it took a bit longer and Kyle was very patient along the way, helping us with any questions and ensuring we don't lose hope. We highly recommend working with him!

I remember I was trying to buy a home from one of her clients in 2018. She convinced the owners to…read moretake an offer from another couple who was represented by her son. The offer fell through and the seller came back to us two weeks later. After talking to the seller, I found out we had offered the most but somehow Sharon convinced them to take a lower offer because it was being handled by her son. Pretty shady. I'm wondering how many other times she's done that. The owner also asked me why I didn't want the hot tub and I said I didn't know that was an option and he said, "She was supposed to reach out to your relator." So I checked with my relator and he said she never reached out. I'm sure if things work well for her, she's great to you. But if they don't go her way, she is definitely going to put the screws to you. I'm only leaving this now because I keep getting junk mail from her about me selling my house.

My husband and I had a wonderful experience with Sharon. We were buying from out of state and were…read moreonly in town for certain weeks, and Sharon 100% of the time aligned our showings to exactly when we requested them. Even more importantly she was our go to during the buying process, providing local expertise and always available to answer any questions which was amazing as an out-of-town buyer. We are so excited for our new home and would recommend her to all of our friends! Thanks Team Sharon!!!

My wife and I were buying a home listed with Howard Hanna. Our offer was accepted, we had bank…read moreapproval and were approximately two weeks into the process. After paying $1,500 between a home inspection, and bank fees, as well as having our $2,000 deposit sent to Howard Hanna, the seller (and their realtor, Patti Thayer) backed out of the sale for a cash offer. While representing the seller, Patti Tayer intentionally, knowingly and unethically mislead us. I reasonably believe Patti intentionally delayed attorney approval from the seller's attorney to circumvent the bump clause in the contract. Patti Thayer did not act in good faith or ethically. I would advise anyone doing business with Howard Hanna to exercise caution. In fact, I would recommend not using Howard Hanna (specifically Patti Thayer) in any sale or purchase of a home. If you are purchasing a home, and the seller is represented by Patti Thayer, do not expect an ethical experience.

Lynnora Sable-Smith is our agent to sell our house that we had lived in for 50 years. After that…read morelong, there were many features that did not appeal to current buyers. She was very knowledgeable regarding what was needed. She went to stores and selected items (lighting, flooring, etc.) and found installers and over saw the improvements. After those changes, offers started coming in. Lynnora arranged for a person to come and trim and down trees that were dying, trim shrubs, clean up areas, and mow the lawn. We had already moved to senior housing and were physically unable to do those jobs. Thank you Lynnora. Lynnora is very experienced in dealing with all the details involved in selling property. Legal, financial, other realtors, permit requirements. She has spent endless hours helping us in the sale of our house, for which we are so grateful. She is very personable and knowledgeable. KUDOS to Lynnora Sable-Smith! You have earned my admiration and trust. Many times you demonstrated your strategy and marketing expertise fully explaining what was unknown to us. Our beloved but outdated house was improved for current buyers with much help from your keen eye for paint colors, lighting fixtures , flooring, and additionally ,helping to install that flooring! Beyond thel call of duty! I am so appreciative. I would recommend your services to friends and family without hesitation. Able Sable brings it to the table! Bruce and Marilyn B