As a patient dealing with a cancer diagnosis, finding the right care team changes everything. My…read moreexperience at the Cedars-Sinai Cancer Center has been nothing short of exceptional. From day one, my oncologist and clinical team provided clear, honest guidance, taking the time to map out a precise treatment plan and answer every single question I had. The medical expertise here is world-class, but what truly sets this center apart is the physicians and nurses at the center. They turn a stressful experience into a comfortable one with their constant attentiveness, warmth, and genuine compassion. You never feel like just another chart number; they treat you like a human being.

I have been using this ER for years and today tonight is the LASt time. What an absolute cluster…read more They do not listen to patients. Never got my symptoms straight. Never even looked at or addressed most of them and when they finally called me after several people who showed up after me had gone and and gotten tests When I was finally called the person confirmed I was there for a "bug bite". I had previously need to Urgent Care and this exact ER after being advised by my Drs office due to a tick bite in June. After an appointment with my primary this morning I was sent with a written referral to the ER. 1) they never even looked at the drs notes. 2) the dr never asked about my symptoms 3) I explained my dr was concerned about meningitis's so they took a TON of blood and the. Did a spinal tap to test spinal fluid. After that procedure I was told I would need to stay flat on my back for two hours and would be discharged at 7:30. Then the room started filling up. Not just patients and staff but family and machines. As someone with neurological issues the amount of stimulation cases me to completely shut down. I was hyperventilating, sweaty and clammy, my head started pounding. I asked/begged to be moved someone where quiet (i was told the hospital was out of ear plugs) then when it was about time to be released they decided to do a brain MRI...my second one since June so I was a bit hesitant but was told it was necessary so I did it. The Dr who had been helping me had to go so she said another Dr would be by to discuss all the test results with me. He never showed. I had to ask four more times to leave and then my paperwork has a diagnosis of "headache"!'!! I didn't even come in with a headache nor was it a primary concern. I live with 5 migraines per week so I know a bad headache and I didn't even have one. The paperwork shows a complete lack of understanding as to why I was there and on top of that the ride and dismissive behavior and never getting the actual Fr to talk to me was mind blowing. I will never again trust this ER. HORRIBLE!!! As I left there were several other people in the halls screaming they just wanted to get out of that place. The "charge nurse" was by far the rudest with the most attitude and refused to listen to me and even though I asked for the Dr twice she didn't get one and made one minimal Change to my discharge paper. She showed a complete lack of empathy or understanding. I hope she finds a new profession soon. Cause she does not give a rats about patients.

We arrived as requested at 1:15pm and were not seen until 2:30pm. Procedure lasted only few…read moreminutes. It's ridiculous to make people wait in a crowded waiting room for so long. With 13 chairs, there were 15 people in the waiting room. The front desk staff were reminding people that there is another waiting room on a different floor. But why do this. Why stagger the patients like this. I'm sure there is a reason, but this is LA. We had plans and reservations. Made these plans because a 10 minute procedure at 1:15pm would allow us to skip traffic. But by the time we were actually done, it took us an 1:20 minutes to get home. By the time we left there was 1 person in the waiting room. Unless the doctors and nurses love ending their day by 3pm, it just makes no sense to overcrowd your facility, your waiting room and cause such a painful delay in being seen. Ridiculous! While the professionalism, the care and the procedure were outstanding - this isn't a heart surgery. And the overall experience takes away from the hard work that the doctors and nurses put into their patients. Do better please with time-management, over-scheduling, over-crowding, and if people are late to appointments - fine them, but don't create a system of waiting for over an hour if you asked us to be there at a certain time - we expect to be seen in a reasonable time.

From beginning to end my experienced with 90210 surgical center was less than satisfactory. They…read morejust seemed unprofessional in all facets including the billing department. Woke up in recovery to a lot of noise in the form of nurses talking very loudly. So much unnecessary anxiety brought on by a seemingly unempathetic nursing stuff. The billing department made it worse as an error on my bill could not be resolved. No one would call back and when I finally did get somebody all they wanted to do was gaslight and obfuscate! Paying for it today. As a patient of a doctor that uses this facility it's unfortunate not to mention impossible to avoid. Maybe that's the part of the problem? They don't need to care because theres no accountability? If you have a choice, I would not even consider this surgical center.

This is a review specifically for Bri who is amazing. She explained everything to me and was…read moreextremely thorough and kind. For the most part I've had great experiences with everyone here apart from a somewhat frustrating MILR experience where the fibroadenoma grew back and I had to have it done again. That said, I've mostly had positive experiences. In particular I really value how quick the team is with results, scheduling, etc.

I can't say enough about the incredible staff, doctors, nurse practitioners at this facility…read more During a VERY vulnerable time they were kind, understanding and very empathetic to my situation. With so many medical facilities NOT showing this level of human understanding, the Bedford experience was 100% amazing! Highly recommend!

The 5 Stars is for Elizabeth, Priscilla, Marijane, Louisa, Lindsey and Tara!! All these wonderful…read moreladies were extremely caring and made me feel safe and comfortable.. The front desk lady Linda unfortunately made me feel rushed and as if I was just a number.. I get it, you may have a job that you are use to, and that everyone comes in as if they don't care about you. But believe it or not, we do! I do! I care about you because you are part of an important journey for something that's so important. MY SURGERY! This is my eyes and anxiety is high! Maybe not for all, but for some. So please Linda be patient and just slow it down, speak to us as people that are just as important as you. We want to be nice and speak, we are humans! So don't get all upset or assume we are upset because we want to take our time with the paperwork and read to understand what we are signing. We are all on different journey's in this thing called life! So I hope you the best and care for those that you help today and any day moving forward. Again nothing against anyone here, because you are all great people and I'm forever grateful that I came in and had my surgery done with Dr. Hura and all the nurses cared for me. -Rommel/ Small Paws Cremations

Let me start by saying that the only reason this facility is receiving a negative review is because…read moreof our interaction with Linda O. at the front desk. My mother had a scheduled retina surgery at this surgical center, with a 6:00 AM operative start time and a 5:00 AM check-in. Upon arrival, we were greeted by Linda, who immediately appeared disengaged and uninterested. While checking us in, she requested an ID and insurance card, which is standard protocol. I explained that we had an electronic copy of the insurance card. She responded, in a noticeably dismissive tone, that they require a physical copy and could not accept an electronic version. As someone who works in the medical field, I am fully aware that electronic insurance cards are widely accepted. I politely offered to email or fax the information, but she stated that it "wouldn't matter" because their emails can take up to 30 minutes to come through. Shortly after, she located a copy of the insurance card within the paperwork already sent over by my mother's doctor's office the week prior. This lack of preparation was concerning, as these documents should have been reviewed well before the day of surgery. The remainder of the check-in paperwork was not clearly explained, and the overall delivery made us feel uncomfortable and, frankly, singled out. After our interaction, we observed her demeanor with other patients checking in. The tone and level of service she provided to them was noticeably warmer and more accommodating. Most of those patients appeared to be Caucasian and self-pay, while my mother is of Filipino descent with darker skin. The contrast in treatment was difficult to ignore. For a surgical center, where patients are often anxious and vulnerable, the front desk staff sets the tone for the entire experience. Compassion, professionalism, and preparedness are essential in that role. Unfortunately, our initial interaction fell far below that standard. That said, I want to emphasize that the remainder of our experience was excellent. The clinical staff, both pre- and post-operative, were attentive, professional, and kind. The anesthesiologist ensured my mother felt safe and well cared for. From a medical standpoint, she was in very capable hands. I sincerely hope this facility takes patient experience seriously and reevaluates the expectations and training of its administrative staff. What we encountered at check-in was unacceptable and does not reflect the quality of care provided by the clinical team.

We visited UCLA's Beverly Hills cancer clinic to consult with an oncologist, Kelly McCann, MD, PhD…read more Dr McCann is fantastic. We learned about her through published research and her reputation as a top medical scientist. Her warm, approachable personality put us at ease immediately. She took as much time as necessary to answer all of our questions. Dr McCann is extremely knowledgeable, and her explanations educated us and instilled in us the confidence we needed to move forward with a treatment plan for our family member. The clinic's staff and Dr McCann's assistants, Simonette, Taylor, Angelo, and Antoinette helped us tremendously when we needed to gather medical records for the consultation.

The cleansiness is top notch, friendly staff activity is department is doing great I love them !!…read moreJasmin the admissions girl is wonderful

Cedars Sinai is not only an amazing hospital but every single doctor I have had from endocrinology,…read moreto pancreatic surgeon and endocrine and neurosurgeons have not only been the best in the Country but every pI have experienced has been so compassionate, loving and kind. I feel very blessed to be part of the Cedars Sinai Community.

My husband went in for an emergency walk-in because he had a recent procedure done at a different…read morehospital and he was in so much physical pain the day after. The emergency room made him wait 9 WHOLE HOURS! He was in so much physical pain that he was throwing up and had a HIGH FEVER! He wasn't given any water, fluids, or anything for the pain he was in. Not one nurse or doctor came in to check up on him while he was here. The doctor only came to see him for a brief 5 minutes when they decided that he needed to be discharged despite the huge amounts of physical pain he was in, i asked if he could be admitted because he can barely walk on his own, that's how bad the pain is, they said we had to go to the original doctor he had seen. The doctor didn't give him any medicine to take home to help him with the pain until he can see the original hospital, they practically threw him outside to wait for his ride home. Do not send anyone here unless you want unprofessionalism and no treatment.

I am a Stage IV survivor and have been going to Dr. McAndrew and Tower for years. She is…read moreexcellent. I feel so fortunate to have her as my oncologist. She is highly skilled, incredibly responsive and caring, as is her nurse, Mary Grace. I feel confident I am getting the best medical care possible and have been cancer free for 19 years. I know they will help me continue to be.

Five stars for the staff and services at Tower Hematology and Oncology. I'm sitting in a cozy…read morereclining chair with my feet up receiving painless blood iron infusions. Thanks! I'm being offered snacks and drinks from the thoughtful nurses who work here. Very posh! This medical center has free parking available for patients, street parking is also available but parking spots are hard to get. I highly recommend Tower Hematology and Oncology to anyone who needs iron infusions as well as the other medical services offered here. I can't wait to add more to this review written in gratitude when my health is drastically improved thanks to this place. For now, it's my honor to put this place on the map and refer you to Tower medical services. I am a patient who has visited a lot of doctors, hospitals and medical professionals, so I tell you guys with veterans experience that everything about this place is great! For you guys who put the lives of people above everything, five stars.:)*****

I am sitting inside the gorgeous first class room with the lovely Blanca lovingly watching over me…read moreas I receive healing hyperbaric treatment while perusing Netflix! That's right! Imagine healing necrotic tissue and helping any achy joints while sitting in a soft chair away from any worries of life, reality and possible work! If you need or want hyperbaric therapy run, walk or drive over here and don't look back. You are in a safe place with wonderful people and a very competent doctor. Be kind, enjoy the designer waiting room and wait for me to emerge from the heavenly oxygen room all revitalized, more gorgeous and youthful than ever! See you soon!

I came here for IV phosphatidylcholine sessions for over 3 months and the office is extremely nice…read more Dr. B is extremely knowledgeable about mold illness and detox and gave me a lot of insights I had been looking for from other doctors (connecting my diet to the mold diagnosis and the interplay with the mold detox protocol). Highly recommend!

My bf had a minor sinus procedure today and no, it wasn't rhinoplasty although he was hoping for…read morethat too lol. He had Julio in pre op and said he was AWESOME. I had the pleasure of meeting the post op nurse Bridgett and she was so empathetic and helpful! She explained all the post op instructions so well. 1 star off for the horrible parking lot that is hyper expensive and crowded. The parking attendants are awful!!

If you need a mild medical procedure like an endoscopy or similar procedure, I highly recommend…read morethis facility. The staff are well trained and extremely sensitive of patient comfort.

My appointment was for 11:40am today (THURS). I had been waiting for this appt for months…read more Due to rain, heavy/slow traffic and super slow valet in the extremely small and expensive parking garage, I arrived at 12:20pm. The desk clerk said Dr. Dina is at lunch, she has a packed day. You can wait until 2pm to "maybe" see her. I told her it was really upsetting. Why didn't anybody call with a courtesy call to say if I was late I would not get to see the doctor, to save me the drive / time / gas. They have no concern that I wasted gas, time (3 hrs) to get there and return home. Dr. Dina is great! But the office staff (two thumbs down) and parking is awful! - Whoever designed such a small parking lot that has barely 35 stalls for a huge bldg like this is a deficient architect Wondering if teleconferencing is a better way to move forward. Or to quit this office altogether. SERIOUSLY UPSET!!!! They better not charge me for this DID NOT HAPPEN visit!

Bad service by the front desk. Staff openly discussed personal medical information in front of…read morepatients that I did not appreciate.