The 5 Stars is for Elizabeth, Priscilla, Marijane, Louisa, Lindsey and Tara!! All these wonderful ladies were extremely caring and made me feel safe and comfortable.. The front desk lady Linda unfortunately made me feel rushed and as if I was just a number.. I get it, you may have a job that you are use to, and that everyone comes in as if they don't care about you. But believe it or not, we do! I do! I care about you because you are part of an important journey for something that's so important. MY SURGERY! This is my eyes and anxiety is high! Maybe not for all, but for some. So please Linda be patient and just slow it down, speak to us as people that are just as important as you. We want to be nice and speak, we are humans! So don't get all upset or assume we are upset because we want to take our time with the paperwork and read to understand what we are signing. We are all on different journey's in this thing called life! So I hope you the best and care for those that you help today and any day moving forward. Again nothing against anyone here, because you are all great people and I'm forever grateful that I came in and had my surgery done with Dr. Hura and all the nurses cared for me. -Rommel/ Small Paws Cremations read more

Let me start by saying that the only reason this facility is receiving a negative review is because of our interaction with Linda O. at the front desk. My mother had a scheduled retina surgery at this surgical center, with a 6:00 AM operative start time and a 5:00 AM check-in. Upon arrival, we were greeted by Linda, who immediately appeared disengaged and uninterested. While checking us in, she requested an ID and insurance card, which is standard protocol. I explained that we had an electronic copy of the insurance card. She responded, in a noticeably dismissive tone, that they require a physical copy and could not accept an electronic version. As someone who works in the medical field, I am fully aware that electronic insurance cards are widely accepted. I politely offered to email or fax the information, but she stated that it "wouldn't matter" because their emails can take up to 30 minutes to come through. Shortly after, she located a copy of the insurance card within the paperwork already sent over by my mother's doctor's office the week prior. This lack of preparation was concerning, as these documents should have been reviewed well before the day of surgery. The remainder of the check-in paperwork was not clearly explained, and the overall delivery made us feel uncomfortable and, frankly, singled out. After our interaction, we observed her demeanor with other patients checking in. The tone and level of service she provided to them was noticeably warmer and more accommodating. Most of those patients appeared to be Caucasian and self-pay, while my mother is of Filipino descent with darker skin. The contrast in treatment was difficult to ignore. For a surgical center, where patients are often anxious and vulnerable, the front desk staff sets the tone for the entire experience. Compassion, professionalism, and preparedness are essential in that role. Unfortunately, our initial interaction fell far below that standard. That said, I want to emphasize that the remainder of our experience was excellent. The clinical staff, both pre- and post-operative, were attentive, professional, and kind. The anesthesiologist ensured my mother felt safe and well cared for. From a medical standpoint, she was in very capable hands. I sincerely hope this facility takes patient experience seriously and reevaluates the expectations and training of its administrative staff. What we encountered at check-in was unacceptable and does not reflect the quality of care provided by the clinical team. read more

I had a much better experience here today having my 2nd eye surgery in 2 weeks. It's a beautiful facility that mainly does outpatient eye procedures and the front desk staff is vey efficient. The team who was there today is from Apollo and the anesthesiologist Fatten (sp?) was so kind and caring and she's an excellent mixologist! My nurse, Jennifer did a painless IV and she knows what she's doing! I loved the really handsome male nurse Levi and want to introduce him to my daughter lol My after care nurse was also cool. The surgery beds are so comfortable and they kept me warm with extra blankets. I highly recommended if you need any eye procedures done! read more

Specialty Surgical Center - Medical Centers Near Me - Beverly Hills, California

See all

I visited the Center twice for my two cataract surgeries and the whole process could not have gone better. Everyone I dealt with was kind, informative, efficient and supportive. They addressed my concerns, put me at easy and generally made my experience as painless and stress free as possible. I recommend them highly. read more

Specialty Surgical Center - A list of the personnel who assisted me. - Medical Centers Near Me - Beverly Hills, California

when I learned my outpatient surgery would be performed by the Specialty Surgical Center in Beverly Hills I had higher expectations. to my surprise this place is the the best. First thing the anesthesiologist did his pre-surgery check-up, but then pushed for an extra procedure to be done aka allowing them to get more money from the insurance company. That came as a huge surprise because had I known this would be presented to me, I would have talked to my doctor or do some research. Secondly, the surgery is over and I am in recovery. I am groggy and all I see is a nurse or clinician lowering the bed rails, no one asked how I felt, not even an offer of water or a cracker. All she cared about was me getting my pants on and getting me the heck out of there. So disappointing. If I ever need surgery again I would ask for a different place. No way am I ever going back there. read more

I had cataract surgery here yesterday. The day before I was called and given explicit instructions on what to do before and after my surgery. Upon arrival, I was asked to fill out some forms and sign them. Next I was taken into a room where there is a regular hospital-type bead. I had three nurses who were so nice to me. Erica was the nurse that stood out as being so sweet, but the other two were amazing as well. I was given an IV then taken into the operating room. The whole procedure was quick and painless and the center was very, very clean. I was offered a drink and crackers afterward and extra blankets throughout the waiting process. The service here is outstanding. I would highly recommend this surgical center. read more

I have Never actually left a comment before but this place deserves one. My father in law had surgery here. To begin, the staff here was phenomenal. But what really grasped my attention was their anesthesiologist Allen David. My father in law has always had some serious problems with anesthesiologists but the way he complimented him, I just had to share with you guys. He said he was delicate, professional, and incredibly reassuring. I don't trust many anesthesiologists, but after hearing what my father law had to say, I recommend this place to anyone, and would go there myself if I had to. It would be nice to the anesthesiologist myself and thank him for taking good care of my father in law. My wife's entire family has eye issues. I know where to tell them to go now without fearing going under any kind of anesthesia read more

Clean facilities and great easy location for me.. Doctor Z and staff were so welcoming and super helpful!!! Tina in admin offsite was so attentive and helpful!!! Highly recommend!! read more

From the moment I entered this beautiful facility for my eye surgery, to the time I was released, I had encountered so many employees who showed that they truly cared: Linda at Registration was very busy but kept it professional. Mireya and Frankie at Take in made sure they got the correct information and I got warm blankets. The star of the show: Dr. Berlin (Anesthesia) was calm and friendly and took time to understand my Anesthesia history and adjusted accordingly. I knew I was in good hands. O. R. Nurses Louisa and Mary and O. R. Tech Erica: I am sorry I couldn't witness your excellent work because I was under, but I have no doubt that you were amazing. Recovery Nurses: Margie? and Levi, I remember the apple juice and your kindness. Thank you for making my day so much better. read more

The nurses are amazing! All so very kind and helpful. They make sure you feel cared for and the hospitality is phenomenal.

My husband's procedure took place at Specialty Surgical Center. We were instructed to arrive at 9:40 AM for a 10:40 AM surgery, though we arrived a bit early. The check-in staff were efficient and clear, reviewing each form and highlighting key details before signature. At 9:20 AM, my husband was called by a nurse. After about an hour, I was informed the procedure was complete, and he came out shortly after. My husband reported an excellent experience. The staff explained every step, informing my husband about the eye drops before application, which helped him feel comfortable and informed. He also noted how calming Dr. Shamie's voice was throughout the procedure. He was given a pouch with his post-op eye drops and written instructions. Later that afternoon, we received a message from Dr. Shamie's personal number with additional guidance, along with a YouTube link thanking patients and outlining post-op expectations. Overall, we are extremely satisfied with the compassionate, professional care provided by Dr. Shamie and her entire team. Their outstanding service, attention to detail, and patient-centered approach truly set this practice apart. We highly recommend Dr. Shamie and her staff. read more

I'm incredibly disappointed with how this surgical center operates. Communication is absolutely lacking. I had to call four times just to get someone on the phone for pre-op instructions--and this was the Friday before a Monday surgery. That's cutting it way too close for something this important. We were told to check in at 8:15 AM and that the process would take about two hours. After waiting well past that, I went to the front desk to ask for an update. I was shocked when the staff told me, "We don't give updates." How is that even acceptable when you have people waiting for hours, anxious and completely in the dark? Patients and their families deserve better. Surgery is already stressful enough--clear communication and basic updates should be the bare minimum. read more

The care and professionalism of this center and everyone I dealt with was the best imaginable. I was instructed to go there as a patient of Dr. Shamie, and this facility and staff were wonderful. I was taken on time for both appointments, as I had cataract surgery on both eyes, 2 days apart. I was prepped by caring health professionals and knew exactly what to expect. Prep was about an hour, the procedure was about 15 minutes, and I left both times with no discomfort, seeing better than I had in years. Both times the staff wished me well and I also received follow-up calls to make sure I was okay. They're great! read more

Located right outside the lobby, the Center has a large waiting room with plenty of seating yet they don't allow people other than patients to sit there. Those waiting for someone have to wait in the lobby where there are TWO chairs and a bench. To add insult to injury, most surgeries take at least 2 hours and you're forced to be uncomfortable the entire time. Absolutely ridiculous. read more

Specialty Surgical Center - Medical Centers Near Me - Beverly Hills, California

I would rate this ambulatory surgery center for eyes A+ (and I have been in a few ASC's, as they are called). I don't understand the low ratings and some people are definitely reviewing the wrong place since one review talked about a colonoscopy and this ASC is only for eyes. I had two eye surgeries here in June and the experience was perfect. Check in was speedy, efficient and friendly (show your insurance ID, sign a few forms and pay any co-pay). Short wait in tranquil lobby before being taken back to the pre-op area. The nurses who prep you for surgery (lots of drops in the eye and an IV for twilight anesthesia) were all very friendly and good at calming the nerves of anxious patients like myself. The anesthesiologist was very professional and made sure to give me something for post-op nausea to which I am prone. I have had surgery in a rather cramped ASC so this one with it's spacious pre-op/post-op bays was nice. (The other cramped ASC didn't effect my surgical results, which were excellent, but hey, who wouldn't turn down a little luxury). The post-op experience was also very efficient. They wheel you back to a bay, watch over you for about 30 minutes and give you something to drink, and then lead you to an area to wait for your ride. Once your ride arrives, they escort you out to the car and you are on your way. So everything works as it should and in my experience all the staffers were great. read more

We came for cataract surgery for one of our family members and immediately the front desk woman showed her dirty aggressive attitude towards us. She was very monotone, rude & forced us to wear a mask when covid has been over for 2 years. Even the hospitals give you the option to wear or not wear the mask now. As we sat down, our family member requested for us to go inside with her for support, but the nurses said it couldn't be done which we respected. I don't understand this stupid policy. After our family member went in, we sat down where the waiting area was which is next to the front desk lady. She looked at us and said "this is not the waiting room, you have to wait outside by the elevators". We asked why she said: "it's because it's policy". Again, we respected this and sat on a very uncomfortable metal bench outside by the elevators. 2 African American women walked in and one mentioned to the other "this is where they expect you to sit". The first women walked in and I guess asked if her friend can sit inside and her request apparently was accepted. As our family member's operation was done, we walked in to see the other African American women sitting in the waiting room comfortably (which we were kicked out from) made us feel discriminated for being white. This is extremely wrong. If you're standing there telling us "it's policy" then EVERYONE should be treated the way we were. The nurses were very kind, especially Anna. The front desk woman needs to be evaluated for her work ethic. She seems miserable and seems like she does not want to be there. Hopefully after this, everyone will be treated the same since "it's policy" & her attitude towards patients changes for the better. read more

My wife had cataract surgery , at this location, earlier today. Our experience was very different from many of the reviews posted. the reception staff were pleasant and helpful with the required paperwork.....the wait area was clean, had a t/v for those who need entertainment. After a short wait we were taken into the ward by Sandra who was a delight to talk with. The charge nurse, Lupe, was quite simply outstanding. My wife experiences extreme anxiety/panic attacks but Lupe was warm, friendly and did everything to help my wife relax and stay calm. Additionally RN Michelle was superb in taking great care of my wife during the pre-op procedures and also after the surgery I know you can only review as you find but as far as we were concerned everyone at the center were amazing and helpful beyond all our expectations read more

I had a good experience. The nurses and anesthesiologists were friendly and caring. They staff did what they could to make me comfortable (examples: blanket before surgery, juice and crackers after). Details: I had two implantable contact lens surgeries here: one per eye. I sat in the waiting room for less than 10 minutes each time. They then took me to the surgery prep room where they set me up for anesthesia and dilated my eye. The nurse was very friendly and would tell me what she was doing and answer my questions. She also made social conversation with me, which I especially appreciated because I was nervous. She gave me a warm blanket because I was cold. I had a different anesthesiologist each time. They were also friendly and answered my questions. And then my surgeon (Dr. Robert Maloney) inserted a contact lens into my eye! The prep for the surgery took longer than the surgery, itself. I have no recollection of the surgery. After the surgery, they gave me juice and crackers, which was especially appreciated since I could not eat or drink anything for the 8 hours before the surgery. My ride then came and picked me up (you aren't allowed to take a taxi/rideshare home after anesthesia). In total, I spent around 3.5 hours at the surgery center from when I arrived to when I left. read more

Specialty Surgical Center - Waiting room - Medical Centers Near Me - Beverly Hills, California

I love the Specialty Surgical Center. They made my cataract surgery so easy. I arrived at the center, they whisked me to "my room," got me settled in with my warm blanket, administered meds, basically made everything easy before and after the surgery. They call your "pick up" person when your surgery is complete, so that your ride is there about the same time as you are ready to leave. read more

Dirty waiting room! I don't understand how a medical facility can be so dirty! I should have had the procedure done at Cedars! While waiting, I've watched the front desk staff and although they are efficient... they are not warm or friendly. Has a very DMV feeling. Everyone is sitting waiting for your number to be called. If you're going to ask your patients sit and wait with nothing to do but look at the floors and the walls, maybe you could clean them? Invest in a magic eraser? Clean the dead flies flies from the window sills? read more

Specialty Surgical Center - Dirty waiting room - Medical Centers Near Me - Beverly Hills, California

Although the surgeon was nice as were nursing staff on the day of my colonoscopy I have yet to receive the records and images from 6 months ago. I have an upcoming appt with a specialist and need my records. How very unprofessional they are not to return my calls when I've left VM messsges. I would never use this place again. read more

Been here for spouse to have their procedure done. Tried to get to the business for our appointment as son as we could. We unfortunately can not controll traffic it it reality that traffic is everywhere. Staff called to see if we were coming and my husband said we are down the street! Walked in and it was pretty busy.No family members around in the check in area unless you have minor or medical condition?? Masks are still required! Staff is not friendly nor understanding when it comes to patient care. It almost feels like being at the DMV too busy and not good service. If only I had other options to be sent someplace else. read more

Worst experience of my life. My preference was to go into a hospital not this "facility" and there was no bedside manner, they inserted needles wrong, demanded payment upfront and gave my husband the wrong directions for pickup. Disgusting I do hope I never have to be treated here again in life. read more

Have a seat and wait!? Where on top of everyone else. For Beverly Hills, this place is a dump. The nursing staff and the doctors are great although they could use a lesson in making people feel comfortable. The nurse who assisted us had an air of novice and was asking questions at lightening speed- not letting me nor my mom finish/answer. EXCUSE ME. Let me stop you right there. This is MY MOM and HER surgery so take a breath, have some water, and slow down. You're a nurse and helping people is a part of your job!!!! Fortunately, we were blessed with an AMAZING anesthesiologist who was a true professional and made this procedure less stressful. Our discharge nurse was super sweet and took good care of my moms- I couldn't of asked for a more detailed nurse. read more

See all

I had an eye laser procedure done and everything went smoothly. The Yelp photos don't reflect the current decor. The staff at the front desk were very busy but efficient. Although no one said "Hello" or Good Morning," I was okay with it. After a few minutes a nurse came to check my blood pressure and had me sit in another section that was packed. It wasn't a problem because we were all there to see our wonderful doctor...Dr. Kamen. I would definitely return (in fact, I have to for the other eye) and it will not be a problem. Parking is expensive and I found a space on the street. read more

The worst customer service, terrible communicators and bad management. I asked to speak with management and they refused to speak with me. If you are in the health "care" business behave better! Unacceptable. read more

Received a collection notice from this institution's anesthesiologist which was wrong. I called them to provide them information that would help them cancel the collection notice. After 30 minutes on the phone they could not find my records of surgery and they hung up on me. read more

I had cataract surgery this morning and I was somewhat apprehensive of the facility after reading the reviews here. The moment I walked in at 6:30am, I was greeted warmly by the receptionist who had me fill out some fairly simple paperwork. My appointment time was scheduled for 6:45am and I was taken inside promptly. I have to say all the nurses and doctors (Anesthesiologist was Dr. Ross Ravin and my eye Surgeon was Dr. Barry Seibel) were very thorough in their pre-operative talks with me and put me right at ease. The surgery was quick and on time...in and out of the building in a little over two hours from time of arrival. This facility is sparkling clean with what looks like new equipment. I highly recommend them. Really a great surgical facility with carrying people. Special thanks to my outside nurse Brenda who got me ready and to my inside surgery room nurse Robin. read more

Another rip off. They asked me to pay for the services up front and in full. Called my insurance company and billed them for services and I paid the difference. Then after all is said and done they billed me for additional costs! I don't know why but this seems to happen frequently. Either way I suggest you get in writing that there are absolutely no additional fees. They like to rip off thinking no one will follow through. Stay away... there are plenty of honest people that will keep their word. I tried to call the billing Dept and they NEVER respond instead sent the bill to collections !! Now another issue. read more

If you must go to this facility, be sure to read this first. Do not just use the address 9675 Brighton Way ste #100 in your navigation software. That address takes you nowhere. It is better to enter 415 N. Bedford Dr. 90210 instead. That is the parking structure from which you just walk South on Bedford to Brighton and the West. Do not bother to go into 9675 Brighton Way. #100 isn't actually there where the number is. It is next door, one door to the West on Brighton. Perhaps more to the point, don't go there at all if you have a choice. I was driver for a friend going in for cataract surgery. After an hour, he was ushered in but was made then to wait for several hours while other later appointments were handled, apparently because the doctor was late to arrive. No explanation was given for why it took 5 hours. The office staff lied on on a couple of occasions about what progress was taking place but they were probably personally blameless -- just minions covering for irresponsible physician behavior. It's not clear that the doctor was necessarily having trouble getting past the 15th hole, but, in the absence of the courtesy of a credible explanation, one can only guess at the cause of his tardiness. Though in Beverly Hills 90210, about one block from Rodeo Drive, a number of indigent cadgers were lurking about the sidewalks and parking structures. The facility itself was uninviting and unwelcoming with a number of minatory signs displayed indicating 24 hour surveillance, warning that the right was reserved to deny service to anyone, and my favorite "No outside food or drink allowed" -- as though concession stand revenue were a major concern. Of course there was no concession stand, nor refreshments of any sort to help drivers through the five plus hours of waiting time. If your doctor recommends this facility, it might save you and others a great deal of aggravation to share this and other examples of the many negative reviews this facility has deserved with him/her and request a different referral. Other facilities are much more pleasant, organized and considerate. read more

They don't understand costumer service at all! I called this number 3102751646, the lady picked up the phone extremely rude!! I was just calling to confirm my appt. And she told me I called the wrong number and hang up! So unprofessional! So irresponsible! They should understand when people called usually means they have a surgery coming up! It's hard for anyone who has to do a surgery and they have to deal with rude unprofessional people before surgery? Not a good sign!! Pure horrible!! read more

The price for cataract surgery suddenly jumped $1800 two days before the appointed date, when this clinic developed a sudden inexplicable inability to understand Medicare. Are they trustworthy? Draw your own conclusions. read more

My husband just had his cataract surgeries here. Wow! He was in and out quickly. It was amazing. The nursing staff was great. Very professional. Of course he had an incredible doctor who performed the surgeries. Dr. James Khodabakhsh! The best of the best. read more

I had an extremely acceptable experience. It was 7am on a recent on a Thursday when I was dropped off there by a friend. The receptionist was very friendly and kind. The nursing staff were kind and reassuring, and the anaesthetician was marvelous. When my surgery was complete, my friend was called and I was guided right to her car. I have only good things to say about my visit to this Center.. read more

This place was so much better than the hospital I had gone to previously. The CT scan with contrast was done easily, on the first try, as opposed to the nightmare I had undergone at the hospital, trying to get a CT scan with contrast. I was really nervous about the endoscopy and colonoscopy, especially the anesthesia, but the anesthesiologist was great. I don't know why hospitals can't have the same level of competence in their staff, as this surgical center does. read more

I had a great experience. Everything went as planned

Absolutely the most remarkable service and care I have ever had. Efficient, too. And the nicest and most experienced staff, bar none, thank you. read more