Dr Reale is fantastic! Even if he is Red Sox's fan. I can always count on him to get things done…read morefor me. I love how good he is at recognizing you and most importantly at remembering what your needs are. His staff is amazing and are always very kind. The office is always clean and welcoming. Definitely the best primary doctor I've ever had!

From the front desk to the office manager to the doctor, my experience with this practice was…read moreconsistently disappointing. Ron at the front desk was often rude. In my experience, Beatrice, the office manager, did not effectively resolve issues or follow through. Dr. Reale no longer seemed to have the compassion I remembered from years ago, and the overall standard of the office appeared to have declined significantly. Urgent prescriptions were not filled promptly, phone calls went unreturned, and promises to follow up were repeatedly not kept. The nurse was polite enough, but didn't really smile. After years as a patient, I saw the quality of service decline dramatically. Based on my experience, I would recommend finding a practice that communicates better, follows through on patient needs, and provides more attentive care. I hope this helps someone else make an informed decision.

I had a great experience with Dr. Virginia. She is very professional, attentive, and kind. The…read moreentire process was smooth, well-organized, and efficient, with little to no waiting time. She took the time to explain everything clearly, answered all my questions, and made me feel comfortable throughout the visit. It's clear that she truly cares about her patients and provides high-quality care. The staff was also friendly and welcoming, and the office was clean and well-maintained. Highly recommend Dr. Virginia to anyone looking for a professional and caring doctor!

This medical center is lovely. The best service of any business of its kind. It was a great…read morepleasure getting service from them. Very professional team, they care about the customers. Thank you Virginia for the great service & very pleasant experience. Surely appreciated!

Elizabeth amazing front desk nurse no words can describe how amazing and helpful she isread more

I've been consistently impressed since we switched from our PPO doctors to SCMC which takes our new…read moreHMO plan. The front desk staff (and phone staff) are really communicative and helpful, even with frustrating paperwork and insurance issues. We've been able to been seen in a timely manner. We haven't had any serious medical issues that we've had to go to SCMC for yet but they've been really great for our routine needs. Also the parking is easy!

I have been a patient of Dr. Apelian for over 10 years, and I have recommended him to all my family…read moreand relatives. He is a truly caring physician who takes the time to listen to your concerns and provides thorough, compassionate care. The office staff is equally wonderful--always welcoming and professional. I'd especially like to recognize Nora, who consistently goes above and beyond. She is efficient, attentive, and ensures that authorizations and paperwork are handled promptly. Her dedication and helpful attitude make every visit smoother and more pleasant.

I love Dr Apelian and his staff, courteous, friendly, nice and professional. They take time to…read morecall you about your test results, get authorization and recommendations. They do the blood test here and give flu shots also so one stop shop. Free parking too

We love doctor Lindo! The 7400 van nuys blvd office is not…read moreas clean and friendly but now we came to see her at 6330 van nuys location and I'm extremely content with the care and office experience, I was in and out in a matter of one hour for physical and immunization.

I wish I can give negative zero stars to this clinic. It's is absolutely the worst medical clinic I…read morehave ever taken my mother too. Im starting to believe they hire any MA's without certificates/diplomas. First they violated HIPPA they charted my mother's information in the wrong medical chart. (Back in 2020) Then they allowed me to look at another persons chart to verify if it was my mother's and it wasn't. Next when you ask the girls front&back about referrals, medication,refills, anything regards medical information it's seems as if nobody knows what they are doing. They place you on hold and then they say we will call you back and they don't. I will be filling a grievance to the location.very sad to see great doctors most of them are amazing specially doctor Khalili, but your medical assistants are not properly trained/knowledgeable of what they are doing!

The biggest issue you'll likely encounter here is the elevator to get to the 6th floor of where…read moreNortheast valley is located in the building. They only have 1 elevator that goes up and even the number that tells you what floor you're on is wrong. It will show you that you're on level 4 when youre actually on level 6 so you'll have to look at the number when the elevator opens to make sure you're on the right floor. You can't even take the stairs because the door is locked and need a special key or badge to open it.

I have experience doctor abandonment from so called Dr. SHABANA TARIQ at the San Fernando facility…read more She was going to refill my prescriptions, after I questioned her she got "UNCOMFORTABLE " and left. She sent an Admin person, the closing person to let me know the doctor would not be returning. The so called doctor TARIQ was not threatened, just questioned. One of my medications is for high blood pressure. Doctor abandonment disregarding medications can lead to stroke if pills not refilled. Unprofessional beyond !! Open enrollment at Kaiser this month. For your health and well being leave these facility if you can !!

I had been with Kaiser for 10 years but had to change medical care due to coverage changes with my…read morework policy. I tried another doctor in the valley and was shocked to find out that my doctor didn't know what Prep was, much less how to help queer patients manage their care. My partner researched our coverage and found Optum. The staff is amazing and knowledgeable of queer health, especially Lilliana Orellana! As the Patient Relations Liaison, Lilliana made sure every step of the registration process was simple and understood! She gave us an information packet which goes above and beyond what we need to manage our care. Dr. Joey Brett was a godsend, and that's no exaggeration! His knowledge of queer health, kindness, and attention to detail was great. He also has great patient/doctor communication skills. I finally feel like I'm getting adequate care since leaving Kaiser. If you're queer, or even not, and live in the Valley, I'd highly recommend this place!

This office has to verify the patient's insurance before the appointment date,…read moreToday I sat down about 35 minutes and they couldn't verify my insurance because the insurance system is so slow. I'm sure they know about the slow system of the insurance, so why just don't verify the eligibility before the appointment date.

I liked this place and this doctor much more than the "last" place I went for my certificate…read more Pulled right up to the office front, walked in to an awaiting assistant with clip board in hand, and after filling it out, I was in a waiting room within minutes. The Doctor lady was nice, and professional. Here questions were inquisitive and she took her job very seriously and was pleasant at the same time. Her Russian type of accent was sometimes hard to understand, but she made sure you understood her and would repeat if necessary. The Mall they are on now has easy access once you understand which store fronts it is located in and is on a busy intersection corner. I believe I paid $30 which was well below the $85 Ca**aMed was charging, and I can't believe that's all it cost. I'll be back next script expiration...

I come today at 5 pmfrom West Hollywood and nobody here,it's really bad,I wast my time and my money…read moreon Uber 35 $.I don't recommend in future this place nobody.Cos me responsible person and I like responsible people 2,doesn't matter who they are,even president must keep his word

Average wait time is anywhere from 10 min to an hour. Just to get out of the waiting room…read more Once your in the examination room, you can be waiting for another 15 min to 45 depending on how busy they are. Today is a Friday and I waited just shy of an hour.

Dr. Ahn is a great Dr. She really cares about her patients and she is very professional…read more I am very grateful I have her as my doctor.

First in person visit today and the staff and facility did not disappoint. We found phone visits at…read morethis location always went really well so decided to go in person. My partner was seen by Dr. Nassrouie & Joseph, very kind and efficient. Appointment time was 11:45, arrived a few minutes early and were called in almost immediately. Medication was even submitted immediately. Staff 10/10 cleanliness 10/10. We will continue to make the drive to this location.

Honestly. I'm at a loss. I need my birth control renewed that they've been prescribing me for…read moreyears. It's a specific one that helps my body with low levels of estrogen. They won't give it to me without seeing my primary care doctor, but "there's no appointments available, we'll call you when there's availability" (I've been due for a Paps for almost two years) but it's been a year of me calling them with the same response and no call back. So I'm going to planned parenthood who confirmed that I don't need to see my primary care doctor or my gynecologist for them to prescribe me my birth control. Don't bother with this place. A bunch of clowns blocking you from seeing a doctor. Doctors are nice and facility is great when you can actually get in. It's just blocked by a bunch of clowns blocking lying and giving you the run around. The place is a liability. Protect yourself and go somewhere else. If you do go here advocate like hell for yourself. Especially if you are a woman or a person of color