My sons appointment was at 4pm today. After waiting in the waiting room for 45 mins I get called…read moreback (mind you he is 6 months old and I had to hold him the entire time and he didn't like it) after I got back into the room we did the usual with the nurse. We were waiting for what seemed like forever until I went outside our room to find his doctor sitting there talking to another doctor cutting up and said she'd be in in a minute. Which turned out to be 15 minutes. We were not seen by his actual doctor until 5:40. After she finally came into the room she was very rude to me about the questions I had and half of them were left unanswered. We were her last appointment and she rushed out of the room for the nurses to come in and give him his shots. We were hardly with her for 15 mins. This was the second appointment we have had with her and honestly I'm not sure we will even go back. We were there for a total for 2 hours just for a routine check up. The nurses and girls at the front desk were great, the doctor Rebecca Koehl was not. Very unhappy.

Ms. Houser demonstrates a lack of empathy for patients with Mental Health conditions. Ms. Houser…read moretold me that I should "get over" what happened to me. Ms. Houser would benefit from training in continuity of care. My primary doctor and I had a treatment plan that we had been executing for four years. Ms. Houser wanted to change that without having spoken to me. That is the opposite of continuity of care. Ms. Houser would also benefit from re-training as a medical care provider. In my brief interaction with her, she ruined the reputation of the family practice I had been attending for more than 15 years. It is unfortunate that my primary doctor retired. Even though Ms. Houser works in the same office, she did not review the previous doctor's lengthy history of managing my mental health condition. Seek medical help from another professional. Ms. Houser does not have the empathy to be in medicine.

I have seen Dr. Armstrong since 2015. I have never been disappointed in her. She listens with…read moreintent to your issues. She seems to genuinely care about her patients. Kelly, her medical assistant is also terrific. I saw Dr. Islam one time when Dr. Armstrong was on vacation and I liked him as well. The staff has always treated me with respect. Would recommend Dr. Armstrong to anyone and probably Dr. Islam. One visit is not enough time to make an evaluation of anyone.

Doctor Woods transferred from my local area to this establishment. I'm happy to drive the extra…read moredistance because she's worth it. She has always taken EXCELLENT care of me! As a veteran I could go to any VA of my choice, again I'm happy to use my insurance and copay to see her. She listens, she cares and I'm a happier healthier person because of it. The administrative team struggles in their scheduling department so be prepared for that. In person they are very nice and polite.

Dr. Fenton is a no-nonsense kind of guy, and I like that. He's not brusque or hard to talk to,…read morejust straight forward. It's almost funny, really, the way he interacts with you. He says just enough, maybe the tiniest bit more, to explain what's going on, and that's that. You're in and out pretty quickly, which is always nice when visiting the doctor. The ladies that work the front desk here need a little bit of polish. They're friendly enough, but their customer service skills need help. I sat for about 10 minutes after signing in before I was asked for my credit card and given the necessary paperwork I needed to complete. I know, 10 minutes isn't a long time, but I was the first one in the door and expected to be taken care of, well, right away. But once the computers were on and booted up, coffee poured and sipped, pencils sharpened, etc, I was taken care of. Not a big deal. Dr. Fenton is great, I was still in and out in about an hour and the office is just a few miles from our house. I'll be back.

I hate to leave bad reviews, but this was a terrible experience…read more I came in for an appointment. They decided they couldn't do the procedure that day but charged me anyway for showing up. If they had told me before I came that they couldn't do it, I would not have come. Wasted my time and my money.

I had a great experience with this office. They are taking all the best measures with COVID…read more Everyone was super friendly and attentive.

Amazing Doctor! She listens to the patient and takes her time to talk about whatever issue she has…read more She is also an extremely intelligent person with excellent bedside manners. All in all, what every doctor should be. I highly recommend Dr. Julia Lee!

The receptionist s are the rudest customer service people I have dealt with in a long time. The…read moredoctor is great but the customer service on the phone and waiting for your appointment takes forever. The ladies complain about their patients right in front of other patients and are short with everyone. I let them know I was switching doctors due to their poor customer service. Dr. Desai needs to get rid of his bad staff members and I'll come back.