UPDATE: Every company stubs their toe every once in a while, but how they respond is what truly…read moremakes good companies. After our initial review, Steve (the owner) immediately called to make things right. He offered to come out immediately with his team to fix the issue free of charge. Steve came out early the next morning and quickly got us up and running. While we had a negative prior experience with Penco, the fact that Steve was wiling to stand behind his work / company name and work to make sure we were happy was so important! After this experience, we would definitely be willing to give Penco the benefit of the doubt and assume that our prior bad experience was just a one-off! Thanks Steve and team for responding quickly.

No answer back!!!!! He came out to give me an estimate over a week ago but never responded or…read moreemailed as I was told

Gabriel was kind, informative and fixed my problem promptly. I will definitely use this company for…read moreall my garage needs.

The top of our garage door broke and the mount for the opener pulled out. We assumed we might have…read moreto get a new door. Based on good Yelp reviews, we called to get an estimate for a potential repair or replacement. Amazingly, a technician (Jorge) was available to come out the same day. He took a look at the door and said it could be repaired. Plus he would make adjustments to the springs and do some other maintenance for a very reasonable charge. We're happy with the result!

We have used Tim's Fences numerous times for new, replacement and repair of cedar and wrought iron…read morefences and gates. The staff is professional, caring and responsive. Tabitha, sales manager, is knowledgeable, friendly and competent. Rafael, construction supervisor, is efficient and meticulous. Most recently we replaced a cedar fence and had a wrought iron fence designed and installed. I would not hesitate to use them again.

Update October 2024, one year after installation…read more Unfortunately, the gates and latches that Tim's Fences installed a year ago have been nothing but problematic. After several phone calls and emails to them, they sent a person out when we were unable to close the gate or latches but all he did was hammer the gate and paint the misaligned latch. We struggled to open and close the gates and latches this past year. The situation continued to get worse until the gate was once again unable to close. Tim said that he would charge $220 to have someone come out to fix the latches but was very rude and made excuses that the problem would probably happen again because of weather conditions and ground shifts. These were pricey gates and latches that they recommended to avoid this type of problem. Our previous gates and latches lasted 23 years through all types of weather. I am not going to use Tim's fences with his exorbitant charge for fixing a problem that he was hired to do properly in the first place. I can not recommend this company based on their poor customer service. Original Review 2023 When my wooden gates became warped, it was a struggle for me to open and close them. I knew I needed to replace them as well as some shared fencing along the sides of the house. While all wood fences look fairly nice to me when they are first erected, I noticed that many seem to have problems after a short time. I had contracted with Tim's Fences seven years ago to install a wrought iron fence around my dogs' play yard. It still looks beautiful so I knew that I wanted Tim's fences to install my wooden gates since quality is important to me. Trenton Talley came out to give me an estimate and I explained that having easy to use latches and gates that would not warp were my prime considerations. Trenton recommended reinforced metal framed gates as well as attractive and sturdy steel hardware. The workers who installed the fence and gates did an excellent job. They worked efficiently all day and cleaned up the area after the job was finished. I am very pleased with the look of the cedar fence as well as the ease of using the gate latches. I definitely recommend Tim's Fences for quality fencing.

Service is always top tear and haven't had a complaint with them. They keep my lawn and flower beds…read morelooking very nice and lush. Prices are competitive and I believe reasonable for the service you are getting. Would recommend 100%.

From the owner: 🌿 Professional Landscaping and Wooden Fence Services 🌿…read moreTransform your outdoor space with the help of landscaping experts. We offer customized, high-quality solutions to create and maintain immaculate gardens. 🔹 Landscaping Services ✔ Full garden design and maintenance ✔ Shrub trimming and care ✔ Lawn installation and maintenance 🔹 Soil Improvement and Planting ✔ Tree, shrub, and seasonal plant planting ✔ Mulch installation for protection and aesthetics ✔ Professional fertilization for healthy growth ✔ Weed removal 🔹 Wooden Fence Services ✔ Fence repairs and restoration ✔ Staining and protective treatment for durability ✔ Custom wooden fence construction 💰 Exclusive Offer: 10% off your first service 📞 Contact us today for a personalized consultation. Get a free quote and take your garden to the next level. ✨ Trust the professionals to achieve the garden you've always wanted.

Requested the side gate to the backyard rebuilt with new hardware, The gate was completed and two…read morefence posts were replaced that had broken during the last hurricane. Job was completed within 3 hours. Great work and reasonable cost. Would call on them again.

From the owner: We build all types of fence Wood, Wrought Iron, Chain-link,…read moreVinyl Plus repairs Over 25 Years building Fences

I used Yelp to locate a vendor for a fence replacement project at my home. I worked with Deon from…read moreErgeon to get a bid. He was timely and professional, and answered all my questions and concerns. The bid was facilitated by Google Earth. The measurement's were spot on, and consistent with the other estimates. Their bid was competitive, and the company website was very informative. We share a fence with our neighbor, and shared the cost. We were contracted and invoiced separately which made payment seamless. Luis was the project manager for the job. His emails were professional and informative. He kept me up to date at every turn. The on-site contractors were respectful, courteous, and professional. The job site was completely cleaned after the 2-3 day project was completed. I was very pleased with their work from start to finish. They only charge you after the job has been completed, and inspected.

This company has horrible customer service and will try to scam you out of your money. Do NOT use…read more At the beginning when I got a quote everything seemed OK, but things went bad quickly. I also thought they were a local company, wanting to support a small business and they run ads to make you think that they are (which I fell for) but they are a national company. You get handed off from person to person throughout the process with no continuity of service, which should have been my first flag to go with someone else. This pattern continued when on the day of service a man and wife show up at my door. No company logo on their clothes or truck. They also didn't speak English, so when I open the door the man just said "fence" and waits for me to walk him to the fence. I had done the video walk-through during the quote process but no one showed it to the two-person fence crew to prepare them so he doesn't know what to do. He calls someone else at the company (not the account rep I had previously spoken with) and puts them on speaker to have them try and translate between us as I'm explaining the job to be done. The person on the phone doesn't understand because they can't see it, and the guy on site can't understand because of the language issue. The fence ends up being completed but not to what was agreed to prior in the quote process. I'm not thrilled but figure it's not the end of the world because they said during the initial quote that if the fence was shorter than expected or supplies not used they would refund it back. That was a complete lie. I've spent months calling trying to get it sorted out and corrected. It takes weeks to get a return phone call from them. Then, they just stopped answering or returning calls altogether. I saw another review that said their phone system is set up to not answer calls they don't want to answer, and this is 100% true. Worst customer service I've ever dealt with for a service company.

Recently, I used Houston Fence rentals for my fencing needs. The process was easy and painless,…read morereasonably priced, and I got excellent service. It is very hard to find good service and reliable companies these days. We are completely satisfied and we will use them again for our future projects.

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