It should be zero Stars. ADAMSON INSURANCE AND ASSOCIATES CANNOT BE TRUSTED…read more We got our homeowners insurance through Scott Sands, who operates under Adamson Insurance and Associates and is partnered with them to do insurance business. His insurance "mentor" is the "higher up", with Adamson Insurance & Associates. It was estimated that Scott Sands, owner of sands insurance, with Adamson Insurance and Associates, lost us $30,000. He made a huge mistake when securing our coverage and would not admit and actually instead lied. When I tried to get his errors and omissions provider info, he refused and said that he was under his "mentors" errors and omissions. As I continued to reach out to his mentor and him, I was ignored. His "mentor" knew the situation and yet would not even entertain a conversation with me about it nor would he give me his errors and omissions provider. Instead, adamson's insurance and Associates along with Scott sands, ignored us and covered the whole thing up. We had a newborn, a 1 year old, an elderly man who we took in to help with his medical conditions, and my wife who was just diagnosed and experiencing her own medical condition, when our beautifully renovated Victorian home's finished and furnished basement flooded with sewer water, due to water and sewer backup all over Newton Iowa that eventually backed up in our home as well. Because of the weight of something like this happening in our situation, we were devastated and shell shocked. The work itself that it took to safely clean up and sanitize the home was enough to devastate, but we also had to find a place for our close elderly friend and he had to purchase all new stuff; on top of that, the injustice they did to us all to avoid an errors and omissions claim on them was all too much for us to handle. We were literally and truthfully traumatized by the whole thing. Scott Sands does not even deserve to have an insurance license. Yet, Scott got away Scott free. He was never held accountable. THE ONLY JUSTICE HE AND ADAMSON INSURANCE AND ASSOCIATES WILL SERVE IS IF PEOPLE DON'T GO TO THEM FOR THEIR INSURANCE NEEDS, AND THE JUSTICE THEY WILL FACE WHEN THEY STANDS BEFORE GOD, UNLESS THEY REPENT.

Adaamson insurance is a well run agency, which can be hard to find sometimes The owner is a really…read moredown to earth person and solid as they come. That translates to his staff and it shows.

It should be zero Stars. It was estimated that Scott Sands, owner of sands insurance, lost us…read more$30,000. He made a huge mistake when securing our coverage and would not admit and actually instead lied. When I tried to get his errors and omissions provider info, he refused and said that he was under his mentors errors and omissions. As I continued to reach out to his mentor and him, I was ignored. We had a newborn, a 1 year old, an elderly man who we took in to help with his medical conditions, and my wife who was just diagnosed and experiencing her own medical condition, when our beautifully renovated Victorian home's finished and furnished basement flooded with water, due to water and sewer backup all over Newton Iowa that eventually backed up in our home as well. Because of the weight of something like this happening in our situation, we were devastated and shell shocked. The work itself that it took to safely clean up and sanitize the home was enough to devastate, but we also had to find a place for our dear elderly friend and he had to purchase all new stuff. Scott Sands does not deserve to have an insurance license. Yet, Scott got away Scott free. THE ONLY JUSTICE HE WILL SERVE IS IF PEOPLE DON'T GO TO HIM FOR THEIR INSURANCE NEEDS AND THE JUSTICE HE WILL FACE WHEN HE STANDS BEFORE GOD.

I highly recommend you AVOID purchasing any policy from Sands Insurance. My family and I recently…read moremoved to Ankeny and needed insurance. We looked to Scott for assistance for both home and auto - BIG mistake. From the home insurance side, Scott would not provide the insurance binder for my mortgage company to confirm my policy (which I had already purchased). It took four separate email reminders for Scott to finally send the packet to my mortgage company, delaying the underwriting and closing process tremendously. Next, we looked to Scott for auto insurance which was an even bigger mistake. First, I sent him my payment information to start the policy on the requested date. He let the date pass without purchasing any coverage and he didn't notify me. I was under the assumption I had insurance given I sent Scott the payment information, however he didn't purchase the policy meaning I was driving illegally thanks to his incompetence. One month later, he let my paid auto policy lapse because I was not notified of required documentation. I was notified that I needed to set up automatic payments from Scott, but not that garaging information was required to keep my policy. (How ironic!) When I asked Scott why I was not notified of this requirement he stated that was not his job. Well, what is his job then? Don't find yourself asking the same question - take your business to a different insurance agency with integrity, something Scott severely lacks.

I have had American Family for at least 20 years. Jon is a great agent always taking the time to…read moreanswer my questions and help. Even though I moved out of Iowa, It's a relief to have an agent like Jon that can help with anything that might arise.

From the owner: Insure Carefully, Dream Fearlesslyread more

Brian is one of the best agents we could ask for! He has been so helpful in transitioning us from…read moreNebraska to Iowa policies and in our claims process. His office is at a great location right at NW 18th and NW State street. It's really easy to get in and out of and has plenty of parking. Our rates are very fair and he always makes sure we have all the coverage we need!

I can't believe there aren't many reviews for Brian on Yelp. I'd like to state that Brian Hoff is…read morethe most helpful insurance agent I have ever known. After dozens of years of home ownership, Brian has set a new standard! During the recent derecho storm of August, 2020, our 19 year old roof was damaged. Brian Hoff went above and beyond the call of duty in helping us escalating our claim within State Farm. I was amazed at his effectiveness of escalation and how he represented us within State Farm. Claims for roof replacements are very complicated and Brian Hoff delivered! I can only imagine how many claims Brian Hoff had from the derecho storm damage in Ankeny and the local area. Yet, he had time for our claim to help us. Thanks Brian!!

I have been a client of Tony Strang's AllState for over 7 yrs I believe. I have bought 3 different…read morevehicles for my Daughter and one she was even on the loan/title. Every time I change auto's I am asked by whoever answers his phone who will be the driver and I specifically state my Daughter and give them her DL#. She started driving at 14 and now she is now 20. 2 weeks ago she was in a car accident in which a drunk driver hit her. When contacting and actually speaking with Tony he states that they do not see that my Daughter is a driver on my policies. He states... "Let me look thru the notes"- Just because his office staff didn't put it in his notes? He tried to state "how we're we supposed to know she graduated from learners permit to actual driver?" Ummm She's 20 and you've been given her DL on multiple occasions with every new car purchase.This is an automatic question they ask. "WHO WILL BE DRIVING THE CAR" He literally started talking over and yelling at me when I advised him I didn't understand this. You are my insurance agent. I call your office, I don't add policies on-line. I speak to your agency directly. He could not fathom as an agent any responsibility in his agencies over site. I have to wonder if I we're a man if he would have dared YELLING at me the way he did. The UN-professionalism was beyond anything I have ever experienced. When I advised him that I would definitely be writing a review he advised he would counteract. Whatever Tony, the truth is the truth. PARENTS BEWARE....YOU'RE REALLY NOT" IN GOOD HANDS" WITH TONY STRANG'S ALLSTATE AGENCY. The fact that I have to add one star to write the review isn't fair...His behavior and lack of professionalism deserves none.

Tony Strang's agency has been wonderful to work with. They have saved me a tremendous amount of…read moremoney on my car insurance, so much that others can't believe. The staff is very timely in responses to questions and always eager to help. I highly recommend getting a quote!

I have been working with CherAnn and she has provided most excellent service. She has taken the…read moretime to ask questions and explain things. It is very appreciated.

From the owner: Our mission is to help people in the Des Moines Metro area manage the risks of everyday life,…read morerecover from the unexpected and realize their dreams. We strive to be the first and preferred choice for satisfying needs in auto, home, life, and small business insurance for the residents of Ankeny, Johnston, Bondurant, Altoona, Des Moines, Pleasant Hill, Windsor Heights, Clive, Urbandale, West Des Moines, Waukee, Grimes, Norwalk and surrounding areas. License #: IA-1002063658