Lisa is amazing!!! She is perfect, responding very quick and…read moreshe is very helpful ! Definitely will recommend to friends and family! Keep up the great work!

Lisa Ung is one of the best agents I've dealt with! No…read morematter how busy or random I am, at any time of the day and needy with questions, she's always has patience and very responsive with me! I'm also from Sioux City, so she's every where. Highly recommended!!

Janel Ketelsen is excellent! She is very responsive and has always provided me with the best…read moreinsurance options. I highly recommend you give Janel an opportunity!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Des Moines, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Brandon and The Insurance Station have been taking care of me for many years. Randomly I get a call…read morefrom a team member saying they've been checking my prices with other insurance companies and found me better coverage for a better rate. Most insurance agents are locked in with a single company. Many will try to win your business with inadequate coverage. Almost all will let your premium price continue to increase every year without trying to find you better/cheaper coverage. The Insurance Station cares about the clients and will take care of you!

From the owner: Personal Insurance, Commercial Insurance…read more Services: Auto Insurance, Life Insurance, Home Insurance, Commercial Insurance, Business Insurance, RV Insurance, Motorcycle Insurance, Farm Insurance, Agricultural Insurance. Location Facts: Located in Olde Town Altoona.

Ugh. I have/had them for my secondary dental plan with my job. I racked up over $4000 in needed…read moredental work outside of what my primary plan would pay - at 100% (e.g., crown, implant, bitewing radiographs, periodontal maintenance, fillings, evaluation, etc), This plan tries to slow you down, asking for stuff like, "please resend as a pdf and not an image." (It's a letter from my dentist so why does it have to be a pdf?" Anyway... that is just one of many slow downs. Then they need time to review. I was afraid I was going to run their clock out and nothing would be covered. When it was all said and done with multiple and multiple resends and wait time, they approved $200. So what in the world DO you even approve? I spent more on the monthly premiums than this.

DO NOT pay for ANY of their services, especially their insurance products!! They WILL NOT pay out…read moreon claims and they will leave you stuck to pay on claims you would NEVER expect a dental insurance company to deny...such as a Scaling for Periodontal Disease. They callously said my procedure was not necessary, yet my gums were bleeding and in pain. Very callous words from company, and quite offensive to say my procedure was unnecessary. They are no help when you call in as well. I pay monthly, which clearly is just a waste of money. Their claims review board is a joke and it seems like there may be age discrimination. My dentist office said this has happened before, they cant understand how this would not be covered, and they are considering dropping them as well.

"A family business that treats you like family."…read more Chad wrote the policy for our first home nearly 20 years ago, so of course we went back to him for the policy on our new home as well. He made the process quick and painless. Shortly before the close on our new home, we had some damage to our old home, which caused me to call him to inquire about filing a claim. Even though the damage to the old home wasn't covered by the policy, Chad went above and beyond by getting the names of contractors and suppliers who could help me with the issue. They're truly a family business that treats you like family.

Last Wednesday, my daughter was in a fairly bad accident a few minutes from our home. Her car was…read morehit on the driver's side by a larger SUV. The impact deployed both airbags and caused significant damage to her vehicle. Thank God, my daughter walked away with superficial, minor injuries! Chad Doubleday happened to be mowing a yard right across the street from where my daughter's car came to a stop. He was there in seconds, helped her out of the vehicle, called the police, and called me. He took pictures of the vehicles and the accident scene, and he stayed with us the entire time as the police filled out a report and until the vehicles were towed away. He even started answering our questions about "what next". Chad ended up taking the report directly from the police officer and DIA handled everything so that we could focus on getting our daughter home. His calming and supportive presence throughout along with follow-up from his brother, Chris (our agent), and Shawna really gave us all a sense of security. And as a Nationwide policy holder and employee, I can truly say that DIA as a whole exemplifies the "On Your Side" promise in a big way. I do realize that it's unreasonable to expect your insurance agent to be helping you out of your wrecked car seconds after an accident. However, the spontaneous and unplanned customer service from Chad was so compelling that I had to share this story. As an additional evidence of DIA's commitment to their clients, I found out that the reason Chad was mowing that yard was to help out some elderly clients of DIA who need a little help from time to time to care for their home. So, he goes over and takes care of their yard work on his own time. WOW! The Mcfarling's will be DIA clients for life! Thanks Chad, Chris, and Shawna for all your help this past week!