Very professional, nice staff, new clean offices, fair pricing. Dr and nurses knew what they were…read moredoing.

Getting a prescription filled through this office is always a total shit show. Using the UCLA…read moreMyChart app they send you vague messages and you go back-and-forth for days And trying to get a real answer out of them makes you want to beat your head against the wall.

I have been fortunate enough to have had several excellent personal physicians over the years, but…read moreDr. Sweeney is by far the best. She is knowledgeable, compassionate, and thorough. Moreover, her advice on how to improve my health is always sound and actionable. I feel extremely fortunate to be her patient, and, as an added bonus, Krista and the rest of Dr. Sweeney's staff are efficient and caring as well.

Love Dr. Mara... fun having the same name too! Love her…read moreoffice staff. They are always kind thoughtful and very responsive. The hardest part is driving from Ojai to SB. But always glad when I'm there !

Fabulous doctor. Great skills. Caring . Competent. Excellent communication skills…read more Highly recommend her.

From the owner: Internal Medicine/Primary Care medicine for adolescents and adultsread more

I had my first appt with Dr. Morf this morning and am thoroughly impressed. My mom has been…read morehounding me for months to set up an appointment and establish myself as a patient, but of course I waited until I'd been sick for two weeks and already been to urgent care to try and get in. I got extra lucky and called right when they happened to have a cancellation and was able to drive right over and be seen. The front office ladies are kind and professional, the office and clinical areas are clean and modern, and Dr. Morf was fantastic. I expected a quick visit since they were squeezing me in and only addressing the cold/cough I've been suffering from for the last couple of weeks, but he spent close to 40 minutes with me; he went over my entire health history and family health history and got to know me before even checking what's up with my throat. Turns out I have bronchitis so not a lot he can do, but he got me set up with their patient portal and promptly sent me a summary of my visit and I encouraged me to call or message with any questions or concerns, or if my symptoms worsened. My prescriptions were called in promptly. I am happy to pay their $250/year administrative fee to get this level of thorough, conscientious care from my physician and his staff. You can bet I won't be going anywhere else!

Our entire family received our care here for years. Paid the concierge fee of over $400 but the…read moreproblem is there is not even basic service! The previous reviews mentioning rude staff are accurate. They don't always ask for your insurance card or they're too busy to take it. So you may get a bill six months later for the visit, full cost, from their billing service. If you call the office and complain, they'll say we don't have your insurance card on file. Do they call you or does the billing department call you, like one would assume a concierge practice would do, prior to billing the insurance? No. Since the we received the bill from their billing department six months after the visit, if the billing department refiles the claim with insurance this time, the insurance will deny the claim because it was submitted too late... Not sure what the problem is, front staff or billing, but this scenario happened twice to our family in the past year. Told the office staff we were taking our business and concierge fee elsewhere. Of course the office sent a letter saying my calling to complain about the billing issue was abusive. What's abusive is the way the staff treats patients. We're already paying over $400 for concierge fees annually, plus our high monthly health insurance premiums, our deductible, your office doesn't ask for my insurance card and then bills me six months later for the full price of the visit, over $200, and they don't think the client is going to be a tad upset?

Dr. Pimstone has been my primary care physician for upwards of 15 years. I have followed him from…read moreMarina del Rey to West LA to Westlake Village. I live in Santa Monica - so it's an hour drive to see him. But as in finding a great auto mechanic, you never leave a great doctor. He's very caring and thorough, and of course in his UCLA network has many specialists to recommend (luckily all of them are in Santa Monica). He's of course very knowledgeable, being a UCLA professor. Dr. P is a gentle guy who nevertheless tells it like it is. And he responds quickly to most e-mail questions through the myuclahealth website. Highly recommended.

I've been going to Dr. Pimstone for over 5 years now and he is really one of those doctors that…read morereally care about his patients. He is of the "old school" where he still has bedside manners and never rushes you off. He actually listens to what you have to say. He follows up, even after office hours to see how you are doing. I picked him, because he is close to work and I made the right choice. Believe me, If he were to have a practice near my house, I would make him our "family" doctor.

I am new in town and myself, husband and father are now patients. They got us all in quickly and I…read moreeven needed to push my appointment up. The office was efficient and clean. I got my results came back quickly and feel comfortable with their feedback. I feel that because they were so easy to work. It's one less thing on my plate. Keep up the good work!!

Extremely caring and helpful physician. I am grateful for his insightful care for the last 10+…read moreyears.

i saw Dr. Birken back when he was fairly new. After not having a regular Doctor for many years, due…read moreto changing insurance plans, I went back to him and paid the $200 annual fee. While the Doctor himself is personable, I would describe the staff as curt. My last interaction was the worst. I thought I would be moving out of state, so I did not pay the annual fee. After the debris flow, I postponed my move by a few months. When I called to see if he would renew my prescription anyway, I was told by a staff person, that incredulously, I hadn't been a patient for over two years! It had only been a few months. I wrote him a letter to see what he might have to say about the discrepancy, but I never received a response. My next Doctor told me I did not really need the prescription.