Largest Selection of Inventory in WV. New Dealership directly across the hill from the Meadowbrook Mall. read more

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I wish I had something good to say. We didn't buy from RG however we have used them and currently has our Polaris 4 wheeler. It should of been done the first week but they somehow they broke plastic on our framing. Ordered a part in to fix it, scuffed up had to reorder. Service (Mike) tried smoothing it over that RG is eating $500 to fix our bike. Probably a bad move on their part to say since we are to pay more than that to fix our bike. 3 weeks later our part isn't in, no 4 wheeler and we are making payments on something we don't have. Given a handful of excuses and a mouthful of attitude why it's not fixed. We are so irate it's not even funny. Our time is money as well. We work with that bike and we are eating the cost. Not cool RG... read more

I thought this was going to be a great deal. Come to find the title work was messed up and I had to fight with PennDOT for weeks to get a plate on the bike. I was a week away from my 60 day temp tags expiring and not being able to ride my bike. RG should have gave me the documents to go to a notary and pick up a plate and they DID NOT DO SO. Now let's fast forward to today. I called and talked to the title clerk because I still DO NOT have my title. I got major attitude from the title clerk as she had posted an electronic lean on it. There was a check for the bike and was under an unsecured loan. This was probably the worst transaction for a vehicle purchase in my life. I will never promote nor even step foot on any of RG locations even if they were giving stuff away. Even talked to the manager about the plate thing and they did not try to step up and help. She just told me to call PennDOT and have them mail back the documents which my tags would have been illegal by then. Look elsewhere for making a purchase as this was absolutely ridiculous to do to a paying customer and treating them so poorly. read more

After purchasing a brand new 4 seater side by side ranger our experience with RG has been awful. Parts gave us the wrong doors to begin with.. The service department is horrid. Where do I even start with that, my fiance William ended up having to take our buggy back because it was burning oil and smoking at not even 300 miles. After dropping it off and waiting a week we called with no update to be given and no call returned. Finally after calling several time we were told it would be fixed and covered under the warranty we purchased (replaced the Rings)..didn't even make it 6 months with and it was burning oil again. Keep in mind we don't even " take ours out and romp on it like maniacs".. We took it back and they say its over filled and low on oil. Just needs and oil change.If its burning oil how is it overfilled and low?? Oil was changed and needless to say it wasn't fixed with an oil change! It is in the service department there NOW (800miles) with the same problem and the inspector said its denied for warranty(air filter caused it is the excuse) How is it denied for warranty when its been having the same issue from the beginning? After talking to the inspector he said its on RG and we would need to take it up with them. My fiance calls to talk to the service manager who is completely rude and lets say he got and ear full and was ignorant so he got ignorance in return. Then we get in contact with the owner who wasn't in the office to look into it and would give us a call back... here it is a few days now and no returned call once again. We just want it fixed and the problem to not happen again. Is it that hard to sell someone a decent side by side? Even worse is it that hard to stand behind your products and your "GREAT" warranty? Is the rig a lemon? No one else has heard of a NEW one smoking right off from the start. We just want it fixed properly so its not a reoccurring issue. ALSO just a heads up if it goes in with an issue and they tear it down and look to see whats wrong.. not fix it... just to look and see whats wrong its a $300 out of pocket expense before you can even pick up "not fixed". We are going to take our business and our family and friends now will all take their business elsewhere. I won't recommend to anyone. Working at a dealership myself I know how customers are suppose to be treated. The only kind person and experience so far there was with our Salesman Tim. He has tried to go above and beyond for us even tried to trade us out but with it being new we couldn't unless we took a real loss.. Sad that he is at a dealership where they don't stand behind the product they sell. Great guy, awful service department and communication. Take some real advice and go elsewhere! read more