The last 2 times I went there the service was amazing. The first time was a battery issue and it…read morewas hard to change due to the way it was set up. The guy who waited on me (I believe his name was mike) was great. Today I went and was waited on by Glenn. He done an awesome job.

I personally am disgusted with the way the business is ran now, Which is poorly. The poor guy up…read morefront waiting the counter was the only one actually working. Running around flustered because 2-3 other people were in the back just talking doing nothing. Then when the older gentlemen came out to attempt to help he was very rude and ignorant. Said the people that were there in the back were more important. Stated that they had to be in and out in 7 minutes. When we were there for at least 15-20 minutes waiting hearing them all talking in the back giggling and laughing. The older gentleman pretty much stated they were more important to speak with then their customers who have been waiting and most importantl his team mate up front doing all the work running around flustered. Also he did not even have the decent to apologize to us, but continued to help us with a poor attitude and we did not feel welcomed or happy to be served by him. And ended leaving and not getting the parts needed.

Everyone is friendly and helpful. No pressure at any point. The service people are easy to work…read morewith and knowledgeable. I've never had to wait a long amount of time - or put off for weeks. I've always been made to feel exceedingly important.

Got a month ago I took my Sierra 2500 there to put new pads on and ask for them to see why my…read moreparking brake was loud and not working properly. Once again it was blamed on my wheels and tires of my truck which makes absolutely no sense. I left with my brakes being six or seven out of 10 on the paper. Another dealership yesterday took pictures and showed me all of my brakes parking brake actuators, and everything in the rear end was metal on metal and needed replaced. I always haul with this truck. What if something could've happened? That's pure laziness and cost me over 2 grand and could've been way less if acknowledged sooner at the dealer

I don't know of anyone that enjoys buying a new car, and historically, I've flat out hated the…read moreprocess. But it was time for a new car for my wife, and we did our research in advance. We came in with our own pre-approval for financing and the vehicle specs we wanted. The team here did not bat an eye on having to order the vehicle from a neighboring dealership and were not high pressure trying to use their extended warranties. The price was transparent and the trade in offer for our current vehicle was where I expected it. Really a good experience overall.

The amount of attention we received was great. All the details were worked out quickly. I would…read moregladly buy there again.

Great experience! Salesman not pushy, the bike I bought was $1000 below the KBB price and they gave…read moreme 50% off a helmet and $100 off my spill bars. I bought my first bike so they actually loaded my bike up on a trailer and drove it about 15-20 miles to my house and dropped it off. I know i'm defiantly satisfied and will make my next purchase here.

UPDATE: The business reply below is not being honest. We confirmed yesterday afternoon (7/8/26) the…read morelocation, availability, and price in writing of the unit in question. We arrived this morning before they opened. We were not told that the unit was located somewhere else and more expensive than quoted until we had completed all the necessary paperwork. We were never told that our unit had been sold. This is dishonest and bait and switch tactics without the ability to own mistakes. Beware of spending this kind of money with a company that cannot be honest and transparent. **July 9, 2026** **Mr. Ernie Miller** Owner Miller's Motorsports Dear Mr. Miller, I am writing to express my disappointment with the experience my organization and I had while attempting to purchase a utility vehicle from Miller's Motorsports. What should have been a straightforward transaction turned into a frustrating and costly waste of our time. Prior to making the more than two-hour drive to your Uniontown location, we spoke with your salesperson, Jay, who confirmed that the specific model we wanted was available. We also received a written quote detailing the total purchase price and confirmed that we would be traveling to pick up that exact unit. Based on those assurances, we arranged our schedules and made the trip. Upon arriving, we were informed that the vehicle we had confirmed was not even at the Uniontown location. Instead, it was located at another dealership approximately one hour away. As if that inconvenience were not enough, we were then told that if we wanted the unit we had already agreed to purchase, we would have to pay an additional **$1,300** because, according to your staff, they "didn't know accessories had been added." Our only alternatives were to: * Drive another hour to retrieve the vehicle and pay an additional $1,300 beyond the quoted price; or * Purchase a different unit on-site that was approximately $10,000 more expensive. Those were presented as our only options. What was most disappointing was that no one accepted responsibility for the error, apologized in any meaningful way, or attempted to make the situation right. No accommodation, discount, delivery option, or other customer-focused solution was offered. Instead, we were expected to absorb both the inconvenience and the additional cost resulting from mistakes that were entirely outside of our control. Whether this situation resulted from poor communication, inadequate inventory management, or something more concerning, the end result for the customer was the same. It felt very much like a bait-and-switch, even if that was not the intent. At best, it demonstrated a serious lack of professionalism and customer service. As the Chief Executive Officer of Blackwater Ridge, I understand that mistakes happen in every business. What separates a reputable company from the rest is how those mistakes are handled. Unfortunately, our experience reflected an unwillingness to stand behind the commitments made by your sales staff or to value the customer's time and trust. As a result of this experience, we have no intention of conducting future business with Miller's Motorsports. We also intend to share our experience with others so they can make informed decisions when considering where to purchase their equipment. I hope you will review what occurred, speak with your staff, and evaluate the processes that led to this situation. No customer who receives a written quote, confirms availability, and travels more than two hours should arrive only to be told the product is elsewhere and will cost significantly more than agreed upon. Sincerely, **C. Blake Truman** Chief Executive Officer Cortland Acres Association dba Blackwater Ridge