I got my prior eye exam here about 1.5 years ago and I was able to receive service a month ago…read more But, trying to call and book an appointment was total hell. Numerous calls went unanswered and numerous emails went unanswered. I am the type of person who likes to keep things the same, and, the Sherman office is next to Sam, which is where I get my eye glasses. Now, I am in need of a copy of my eye prescription, and now I am going through hell again with the unanswered calls and emails. I have even went to the Sherman location on Saturdays (multiple times) to get my prescription and the office is closed. Once I get my prescription I am done with them. The eye doctor is nice but RECEIVING RETURN CALLS AND ANSWERED EMAILS IS A TOTAL NIGHTMARE. Do not let the convenient location get you. Save yourself some emotional distress -- look elsewhere!! I am filing a complaint with the Department Of Insurance to get a copy of my prescription. And posting my experience on my company's intra-office email and the Texas State Employee Intra-office email.

Most thorough eye exam I've ever had. After many tries with other eye docs, he was successful in…read morefitting me with bifold contact lenses.

Very professional and they seem to really care about you as a person. Gus was great in determining…read moremy eyes prescription. Would highly recommend this group!

I have been an insurance customer of this business for several years. When I showed up for a…read moreSaturday appointment, I was advised that "I" had cancelled the appointment by email a few days before. The problem is that I've never emailed this business and they have never emailed me. When I tried to confirm what email address the lady at the front desk had for me, she was unable to give me an email address. I checked my phone for all sent and received emails to be sure Patterson Optical hadn't been overlooked and there were none. I missed the eye exam and was told that I needed to reschedule. No Thanks. I'll take my insurance and co pay somewhere else.

Saw Dr. Brian Drobny and couldn't have been more pleased. He was professional, through and…read moreexplained everything in detail. He wlll see more of me and my family in the future.

Christian based health care…read more Dr. Hayes is fantastic. (He's a coffee lover, so I have that in common with him) Wait times in waiting room are pretty short, be prepared to wait in the rooms, though. Rooms are cold! Procedure room is cold, too! (FYI they do have heated bed for procedures which is super nice). But your hands and feet will be COLD. ESP. If they do another procedure before yours while you are laying there . Prep is COLD, too! Ahhh warm that up, lovies! Don't worry about the sour face on one of the front office staff people. It's nothing personal. I think they are just focused or something. The nurses are all friendly. (She could smile more, but whatever. She's never rude or anything, so must be a demeanor thing.) They are all down to earth and personable. Fee free to ask questions. They should give out coffee to warm you up in the rooms, maybe music or a television would be useful. ‍ The care was great, so def. would refer!

Great doctors , awesome nurses and office staff. Very personable and professional. Made to feel…read morecomfortable all the way through the process. Thank you Dr. Hayes and staff!

I have been going to Dr Long for eye care for several years now, starting at his office in Allen…read more He operated on both of my eyes to remove the cataracts and my vision is now much better. I no longer need to wear glasses while driving & usually only require glasses for reading. I now use Dr Long for my annual exams too! I highly recommend Long Vision Center.

Everybody was a amazing and the doctors were great. Highly recommend Long Vision Centerread more

Friendly staff and Dr D is very patient and caring. She made sure my contacts were the right fit…read more She listens to your concerns.

People and families have ups and downs and ours is no exception. In our case, we consider the…read morehealth of our son, as with everyone in our family, vital to our collective well-being. For more than two decades he had been the dependable go-to-nurse in a government hospital tending to mentally disturbed patients. Since last year our son's health suffered as the cumulative effect of a punishing work condition such that he needed medical care himself. Unbelievably, Los Angeles, California, with all its reputed cosmopolitan advances and progressive pretensions, proved direly incapable of providing satisfactory medical care when needed most. It's either that doctors don't service my son's insurance coverage or that their schedules were top heavy and for many other reasons. The couple of medical providers we ultimately contracted had their own sweet times of when to engage a patient such that there were emergency situations and they would not even pick up the phone. My son's employer also has doctors but they, too, were found wanting. My wife and daughters would take turn pleading, crying over the phone asking office staffs to connect then with the doctors, to no avail. There was someone we had been addressing as "Doctor" for sometime only to find out that he's a nurse practitioner. There were instances of seriously wrong medications prescribed resulting in my son's ailment turning worse. A Texas-based daughter brought to our attention Dr. Robert Hernandez of Primary Medicine of Sherman and, boy, he's heaven sent as far as we are concerned. In the words of another daughter, Dr. Hernandez is a doctor who cares, the kind of Primary Care Physician we're looking for his brother and everyone in the family. Laymen that we are, we, nevertheless, are capable of discerning the wide chasm of difference between our sad experience with California's medical world viewed in the prism of Dr. Hernandez' humanity, very capable hands, and sincere care of patients. Friendly office staff, too. As a matter of fact, we're in the process of resettling in this part of Texas so that everyone in our family can avail of Dr. Hernandez' care and expertise. I'm sure this is only the first of our shared observations for the benefit of everyone in need of competent, patient-oriented medical provider. At our first meeting with Dr. Hernandez, we feel that he was not just a doctor of the body and mind, but of the soul, as well, because he reaches out to our deepest longing for a friend, a confidante and someone akin to family, who we are not afraid to share our deepest fears and anxieties with. We feel safe with him both physically and emotionally, confident that he is someone who will be there for us. We look forward to more productive and more meaningful association with Dr. Hernandez and we wish many more will come to know him, as well. We certainly are not putting any pressure on the good doctor with unreasonable expectations because we know that all patients at Primary Medicine of Sherman are being treated equal. We just want him to know that we are grateful for all that he has done for our family. Thank you, Dr. Robert Hernandez!

Dr Hernandez and his office staff are great. He really cares about his patients and it's easy to…read moremake an appointment and the wait time is great. No need to look for another doctor, you've found the right one here!

I absolutely had to take the time out of my day to write a great review for Dr. Grant smith. Dental…read morework has always been fairly scary, uninformative, and stressful for me. He is by far the kindest dentist I have EVER had. He explained every single thing to me, and insisted that if the work we did was not making my pain better that we would keep searching for solutions until it was resolved. I finally felt heard, respected, and truly cared for. I was genuinely so grateful and hopeful after leaving my appointment. Thank you for being so attentive and for caring for your patients on a level I've never experienced. You are truly amazing at what you do.

Kind caring and considerate of your concerns. I have been coming to them for over 20 years and I…read morehave never come away feeling disappointed. Their staff is friendly and knowledgeable and they hygienists are wonderful ! Seriously wouldn't go anywhere else.