My second time here so fairly new patient but over all love the atmosphere the ladies in the front…read moredesk but most of all PA Clarie. She's very understanding and caring person. I hate getting my yearly check ups, but she was very gently best experience. Ms. Clarie thank you darling!

A busy place but they are very accommodating, friendly and professional…read more The PA, Claire, listened to me and my concerns and addressed everything.

Came in and got seen right away. My finger was broken half hanging off and they were able to save…read moreit and put it back and stitch. The quality of care was amazing. These nurses were amazing.

My husband was at South Texas Health System in Edinburg for 3 1/2 weeks. Due to his declining…read morehealth, we made the decision to enter him under hospice care services. Dr. Olga Olivares-Herrera took her time in introducing herself, listening to us and explaining to my family my husband's condition and the pain he was experiencing. Dr. Olivares-Herrera assessed my husband's health condition and saw the pain that he was in. She acted immediately with the medication that he needed and it brought him the pain relief that he so desperately needed. Dr. Olivares-Herrera and Selah Hospice Care Services are providing my husband with the pain management and medical care that he needs for a better quality of life. Thank you Dr. Olivares-Herrera and Selah Hospice Care nurses for your genuine care, support and kindness.

This is a review about the doctors and P.A.s…read more They are caring and put the patient first.

Not happy. I had a telehealth visit with my PA Edgar Garcia on Friday regarding blood work. He was…read moresending my prescription into my regular pharmacy however I told him they were closed over the weekend. He informed me I needed the medicine before then and what other pharmacy I would like. I told him Walmart Pharmacy in Edinburg off of 281. i hadn't heard anything else from Mr. Garcia or the pharmacy. On Saturday I called the pharmacy to see if the prescription was ready. The pharmacist proceeded to tell me that he tried calling the doctors office because the prescroption is not covered by my insurance. The out of pocket cost was going to be over 500 dollars. He said if we could call the office as well to help out. Well it's a Saturday and they aren't open so I had to call the answering service. In this case they only send the messages through to the on call doctors if it's a life or death situation or what they consider a medical emergency. Well my case is a medical emergency since my potassium is at a 6 and it needed to be lowered. The answering service sent my message through to the on call doctor, which was supposed to be that I needed a cheaper medication that the insurance would cover. Later on I received a message from the on call doctor which i am assuming was PA Adam Ortega wanting me to review the medication. The medication was the same one that had been sent and it was sent to the pharmacy that was closed for the weekend. In other words he didn't even open or read my chart. I then called back to the answering service and left them another message that I needed a cheaper medicine than what is listed and it was to be sent to the Walmart Pharmacy in Edinburg off of 281. The answering service guy said he would send it through and said if the doctor feels this is an emergency he will contact you back. Well I never received a call back or a message back from PA Adam Ortega. It's now Sunday morning and I am without the medication I was needing to lower my potassium since Friday and before Monday. I am going to have to go to Walmart and purchase this medication that is over 500 dollars out of pocket because someone isn't doing their job by reading the chart correctly or by picking up the phone and calling the patient directly. I've always been happy with VMAC and PA Edgar Garcia however, not this time with PA Adam Ortega.

After waiting in line for 45 minutes while the employee at the check-in window struggled to verify…read moreanother family's insurance, I was finally assisted by another staff member--only to be told the same thing: they couldn't verify my insurance coverage, so they couldn't see me today. I was advised to go to the hospital ER (which happens to be owned by the same company as this urgent care), even though I clearly stated I only needed to see a doctor or nurse practitioner for an eye irritation--not emergency services. If they had seen me here, it would've been a $35 urgent care fee, but going to the ER means paying $200 plus whatever extra charges they add on. It honestly feels like a scam to push more patients toward their ER for higher billing. The employee explained that Blue Cross Blue Shield was "closed on Sundays," but that shouldn't prevent patients from being seen when they need care. Overall, this was a terrible experience. The staff themselves were polite and just following orders, but the system and policies are unacceptable. All the posters about how much they "care" mean nothing when patients are turned away. If I could give zero stars, I would

I have been to Mid Valley Urgent Care and have always had excellent care. Everyone is polite and…read morehelpful. Always seen promptly. Great asset to community.

First time coming to the Institute. Very professional and friendly even before the visit. Received…read morea call which then generated a request to fill out all the documentation prior to the visit. Wish more doctors office worked this way. Office staff very friendly. as was everyone else. Was seen by Blake Hensler PA. From his examination which included outlining where in my ear my issue was stemming from, he explained that he would like to start on medication. If the medication was not affective there were two alternatives. Both were detailed to me where i was even shown a small device that would be placed in my ear if the meds were not affective. Left with a very high comfort level that whatever the outcome Blake and the Institute will provide me with excellent care.

The billing staff is horrible. Very impatient and condescending…read more .

Went to Urgent Care this morning on Alberta in Edinburg…read more Joanna was Awesome and helped me out on and beyond than anyone one ever has. She thoroughly diagnosed all the issues I had and took care of many them immediately. She then fully described all in detail and prescribed everything I needed to get healthier. I have been sick for two weeks and now after this initial visit, I already feel better. Joanna, Thank You!! Thank You!! I highly recommend Joanna and Urgent Care on Alberta in Edinburg!

was turned away AN HOUR BEFORE CLOSING because they were allegedly "too busy."…read more Zero patients waiting. Zero patients checking in. Just vibes and paperwork, I guess. If your office stops taking patients that early, say that instead of pretending you're overwhelmed. Front desk staff (Victoria) was rude and unprofessional. Overall experience felt lazy, misleading, and a complete waste of time.

This doctor did a procedure on me that has been nothing but an issue still a year plus later. When…read moreI had my first follow up he created a lot of pain trying to figure out "what was wrong" and when he couldn't he said "let's give it some more healing time". Then, when I later asked for a copy of the records for my VA files, I was informed that it would cost me $25 or $30 (can't remember which). I will never utilize his facility, or him nor will I ever recommend him. I also found him to be abrupt, rude, short on explanations. Of course, maybe that's the problem....it's a Community Care Contract with the VA...doesn't get paid as much as others pay.

Excellent Urologist who really takes the time to answer questions and address patient concerns. Is…read morethorough and has an excellent reputation, locally and nationally. I highly recommend Dr. Seiba.

Provider was very kind and took time to explain it all to me. I come there for every concern and am…read morewelcomed by only the best each time. She is my family's pcp now.

She is a caring doctor who goes all out when it comes to her patients i have only gone with her…read moretwice and she has given me answers my daughters pediatrician of 10 years hadn even bothered doing so. The nurse in charge of the clinic is very helpful aswell!