I will give this company a ZERO STAR RATING I pay every month to this company i live in a HOA area and I own my home...asked them to replace fence and this what i got...nothing matches...rotten posts are still in the ground and was not removed...DO NOT HIRE THIS COMPANY FOR MANAGING YOUR PROPERTY OR YOU'LL GET SCREWED AND ALSO DO NOT HIRE THIS PERSON...THIS person does not take pride in the services he provides...so sad to know that people don't check references in the type of people they hire...Visalia CA read more

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Bruce seems to be lying all these issues seem very familiar they will take their time to repair anything a fence that leads to an open alleyway? You will be waiting for the lowest bidder and you will be waiting for a long time. Their handymen are slow and a joke take days to come out and act like its a favor... should have never went away from Schack plumbing. I too was offered to deduct a broken ac unit at two separate properties and be given credit for rent, this place is shady as can be. Below are issues that sound very Evansesque "Aaron, We are not sure, from this post, which property we manage for your family.  However none of our rental contracts with tenants allow them to make repairs and deduct the cost from their monthly rent." "When she finally did speak with Dona, she was very upset and anxious. Her situation with the plumbing and carpet could have been handled with the first phone call to the office if the communication on both sides had been a little better. At the time she spoke to Dona, the plumbing issue had already been handled so Dona scheduled to have her carpet and bathroom cleaned and a plumbing company was hired to camera the plumbing to find and repair any issues.  The company Dona scheduled with to clean the carpet and bathroom contacted the tenant directly to schedule at the convenience of the tenant. The tenant opted to only have her carpet cleaned, which she scheduled with the carpet cleaner to do three days later." Lol I remember this BS "Our office was hit by the "Ransom Wear" computer virus. The same type that was in the news at the end of June 2017.  This has created problems with our data bases and we are working even now to rebuild them as quickly as possible." read more

great team, Always helpful with any request, Quick follow up and communication which is very important

Evan's Property Management has been wonderful to work with. From the start they have been super attentive and supportive. The front desk staff is welcoming and very helpful. Donna, was so helpful when it came down to extending our time in our rental. They have been so accommodating and quick to respond to all of my needs/concerns. I would 100% work with them again in the future. read more

Not responsive and poorly managed. Owner does not return phone calls and my property was left damaged when tenant left. I would not recommend this company, there are others I would go with if I had to have a property manager. read more

In response to the owners reply below, I would like to clarify that none of the plants in my front yard have been replaced. The same two dead plants I have been trying to get replaced for a year are still rotting in front of my home. Every time I reach out about this problem the response I get is that they're "drought tolerant and take time to fill in" when they have actually been dead for two years but nobody has come by to see that the plants actually are dead. I'm happy to send photos. Hopefully the tremendous lack of curb appeal and poor maintenance of this community doesn't make it harder to sell this house and get away from this ignorant, condescending and rude association and management company. read more

Horrible management company. If you are a homeowner do not use them. They don't value your property and don't follow the lease/rental agreements. read more

Evan's Property Management have been absolutely wonderful to work with. We changed to their Property Management Services over a year ago due to overwhelming problems with a different Property Management Co. in Visalia. I have to say Dona has been a priceless asset to us (and to Evan's Property Management)! Our tenants are happy, we are happy, there is NO OTHER Property Management Company that I would Recommend so confidently, and so highly. read more

Rent a property from them, good price but place is a bit out dated but it's in a nice neighborhood and the place is really cute a cozy just old looking. I have called twice to get work done and they were great about it but yeah they are so so read more

Evans Property Management has been handling the Property Management duties for several rental properties I have owned in Visalia over the past decade and more. Not only have they provided exceptional service, they have been wonderful in helping me to choose the best properties to buy. Before I buy another rental property, I always check with the office to find out their opinion of the units and the location. This has been an excellent service. It has helped earn me thousand of extra dollars over the years. As a landlord, I also know that Evans has first rate rental agreements and they are quick to respond to any problems with the units. I have been very satisfied with Evans Property Management. read more

Bruce Evans property management has been my landlord for a little over three years and have always been quite helpful, whenever I had any issue with my apartment weather it be a leaky faucet or new light. They have always been there to help me. The one time that I actually stood out for me was when I was behind one month payment actually work with me and let me pay it over a period of five months just so I want to be behind and I still have a roof over my head. At that point they definitely won me over. read more

Absolutely terrible customer service. Dona is completely disrespectful and was laughing when when I told her I expected my carpets to be cleaned and taken care of when the restrooms flooded after plumbing issues for the second time in weeks. Would NOT recommend. Owners should reconsider having them manage their property. read more

Evans Property managed my condo for me for 5 years. During that time, it was vacant only for two months. They were able to get good renters, they quickly informed me about repairs, and did a good job with it. I was very happy with their management. read more

Always friendly and helpful! They manage for the current gated community i live in and the previous community i lived in.

I am just now responding to the passive aggressive dig made by this company. No I didn't pat the rent after being the eviction proceedings started because I needed funds to move. I was unable to secure a place to move which is why I signed a lease. I was written up on various occasions for things like having a dog which I didn't have or for not parking in the garage because I broke my back 2 days before moving in and I couldn't get out of my car with the brace on. I shared this with the management. I was told a few days prior to the eviction by the manager that she didn't receive her bonus because I didn't pay the rent. I assured her the rent was paid and she said I either needed to move or get a job. This was in the roadway by the garbage cans. I paid the rent every month by the 8th. They wanted it by the 5th. My disability check would not deposit on their schedule and so I paid a $75.00 late fee. I asked about proration and was told I could pay two months to avoid the penalty. Unfortunately, I couldn't afford to do that. Whoever replied from the company was less that sincere and wanted to make themselves out to be in right. The management company is less than hospitable and frankly callus. The insight mangers were a joke Amd write me up for things that were not true. I only write this review to help assist people with making good choices. I unlike the person that responded have nothing to gain. I am not being coercive I am just stating my horrible experience with a company that presents themselves one way but is actually one of the worst companies I have done business with. This company was referred to me by my family because Mr Evan's knows my mom and dad. I wouldn't wish this experience on anyone and frankly am grateful I dint work in this type of business. Smoke and mirrors as they say. Good luck with your search. read more

Evans Property Management has been managing our family property for some time now and sadly, they are pretty pathetic. Their boiler plate tenant contract gives tenants the leeway to fix anything they want, up to $500. Hmm. What is the cost/ benefit of this for Evans. Cost= nothing, it's grand! Benefit=no need to inspect damage or issues before repair, no need to deal with messy invoices, no need to even coordinate the repair with the tenants- they do all the work! How about the cost/ benefit for owners. Cost= a lot because this is a sweet ass deal for tenants. Tenants can make up repairs needed and get it taken out of their rent/ aka income. Benefit= none. And for tenants? Flip the above around. And, have a look at this pathetic, poorly written letter that... surprise, had no check included. Really, really pathetic. Go elsewhere for your property management needs. read more

RHB PM - Pathetic letter to owners about yet another service failure on their part-- all caps to boot, and... no check. - Property Management Near Me - Visalia, California

Evans property management has been a wonderful way to manage rental properties for us. They pretty much keep the properties rented and deal with all the daily issues that come up with property management. Big thumbs up from me! read more

We were looking for a rental and stopped by to see a listing. The front desk staff was really rude and it seemed like she was doing us a favor by speaking to us. We left thinking if that was the type of person we would have to be dealing with by renting from them we would be much better off somewhere else. read more

I have to agree with the other comment above, the front desk is rude and not very knowledgeable. When I called it seemed as I was bothering her, I would hate to deal with her if I was the renter or owner of a property. read more

I have been doing business with the Evans, both Bruce and his brother Ed, since the beginning, over 30 years. They are consummate professionals, efficient and friendly. I have become friends with Marjorie and Donna as well as the Evans boys. The entire office goes the extra mile when it is tax time or whatever my needs might be. I am grateful to have them as I am an absentee owner, and I trust them implicitly. Anne Brazil read more

I was in contact with the office for about a week going over which units they had available and which ones were open to view. I drove all the way up from LA with my wife and 3 small children to see some properties and suddenly they didn't have anything available. read more

Evans Property Management in Visalia provides great service and does excellent work. I would recommend them highly!! I am happy to have been a client since 2003!! Letizia Pingitore, Broker Associate for Keller Williams in Visalia read more

Wow...The lady on the phone was super rude! We are looking to rent out our home in Visalia. I called to ask her some questions and she acted like I was an idiot. Very demeaning and not helpful at all. We will not be using this company! read more

Evans managed my property in Visalia. Unfortunately they never did inspections of the property while the tenants were living there, otherwise they would have seen the major disrepair inside that didn't happen overnight. A year ago the garage door had to be replaced because the panels were bent. I questioned why that could be, as the door was fairly new. The response I got was "the guy who went out there to inspect didn't say it was caused by the tenants". Really!? The tenants recently moved out and guess what? The garage door panels were bent again. I spoke to the neighbor and she said one of the tenants was constantly hitting the door with her vehicle. She said the tenant was drunk most of the time she saw her. The final month the tenants lived there, I never got a statement from Evans, or the rent check. About a month after they moved out, I asked about the last month rent and the deposit. Did I get the aforementioned statement at that time or ever? The answer would be "NO". Did I get an accounting for all the damage caused by the tenant that should be noted at move out? The answer would be "NO". When I asked for the final month rent and deposit be sent to my correct/new address did this happen? The answer would be "NO". And don't think that the statements I mentioned above got misdirected in the mail. My personal address change happened after all the above should have been sent to me. All in all I would have to say that there must be better management companies out there. My advise on this company managing your property..... "NO".... don't do it! read more

Evans Property Management has been a real life saver! It was time for my mother to go into assisted living but we didn't want to sell her home. Dona, Margie, and Bruce have been wonderful to work with, they arranged for the needed repairs and renovations to get the home ready to rent. They have kept it rented with responsible tenants and made sure the property is maintained. They are a pleasure to work with. I highly recommend them! read more

Evans Management has found wonderful tenants for my house for the last 8 years. There have been no problems when tenants moved.

Extremely frustrated at a business that lacks any sort of ethical fiber. They failed to change my address when I moved from my home and rented it out. I called and told it had been handled, apparently it hadn't. So when my HOA changed the dues slightly I wasn't informed and my auto payment continued at the pervious dues amount. Property management didn't tell my HOA board that I had been paying, just the old amount for the past year and was now delinquent $300 due to the modest increase in dues. They just told them I was delinquent. Evans had my phone number but never made any attempt to contact me on it. By the time collections contacted me the $300 has turned into $1300. Evans told me that since I didn't submit a change of address in writing I'm out of luck. I was never told to do so when I contacted them by phone and told them I was moving. I'd highly recommend working with some one else. Or getting everything in writing if you have no other option. read more

Evans has been managing my property for 5 years. They have found renters that have stayed in my property for more than a year. This tells me they have priced the rent appropriately and find the right renters. They deal with the day to day activities for me which is a great service to me. I would have to agree with some of the other comments about answering the phones. When I call I am unsure who I am speaking to in some cases. A little customer service training on the phones would be helpful. read more

Staff that works there are so RUDE I wish I never rented from them. Every Time I call they have the meanest attitude like they hate their job. I would never recommend them to anyone. One star is given only because I can't post this review without it. The property is not well taken care off. Months after we moved in we start seeing lots of other stuff that was wrong with it. When you call for work orders it takes weeks and even moths for them to call you. It's disgusting to have RATs n Roaches running around when we are all in bed ready to go to bed. Going to call a few more times and I'll have to take it up to someone else. I HATE the FRONT staff they have the worst attitude. read more

Christina M. hit that one right on the nose,lots of attitude there and you feel as though you are bother to them. Great way to do business guys! Drop the attitude and take a Customer service class. read more

Rude staff and Gardner that they hired broke the sprinkler system while mowing and caused water damage to our home. Called Evan's to come out and look at damage they refused and told me to call their Gardner. I called the Gardners, and the owner came out and said that the damage was not caused by the sprinkler. I asked that he humor me and turn on the sprinkler system on. He did and the sprinkler shot water into the wall of my house under the rafters were the newly damage area was. I told him that if he was not going to fix it, then he can speak to my attorney. He then agreed to fix the damage. read more

Garbage, garbage service, first of all they knew nothing about their property nor where it was located. Went to them wanting 1 specific place i had seen a sign for that they diddnt even know about and they had me driving all over town with keys that diddnt even fit the apartments. Each time i went went in they had a hurry up already attitude. Would rather be homeless than rent from those people. read more

Donna has got to be the rudest person alive. Why they keep her there is beyond me. The other staff are very nice. The problem I have is that when I divorced I informed them both written and verbally I was moving and they failed to take me off of the lease. My ex was then evicted and as a result my name was put on the eviction. Now I beed to move and nobody will rent tome despite my excellent rental history, I called Evans to let them know and Donna bit my head off, I tried explaining that I did give them notice but she screamed at me insisting I did not, She will not admit that they made an error and as a result my kids and I will be homeless, She didn't care about that either. Time to get rid of her. read more

Evans is the absolute worst management company I have ever rented from. They do not have clear procedures and policies about moving in and moving out, and they use that to their advantage to charge you extra money. They do not take care of issues in a timely fashion, and they do not keep you updated during the process of solving issues. As far as I know, they also do not keep the owners of the properties up to date on issues their tenants are having. I dreaded calling them over anything, because I always felt that I was bothering them, even if it was an important issue like air conditioning in 100+ degree weather. My problems with them continued after move out when I got my deposit back, less $100 with false citations of things that needed "fixing" and ridiculous cleaning fees (they re-cleaned many of the things we had already cleaned, claiming it wasn't good enough). I was given no move out check list, so we cleaned to the best of our ability and judgement, and then we were told it was "disgusting". I called to challenge the $100 that was held back from my deposit, and the person I spoke to was the most unprofessional person I have ever dealt with at a business. She literally yelled at me over the phone, cut me off numerous times, and said things like "I'm not talking to you about this any more," and "We're done now," during the conversation while I was trying to present my case. For some reason, we felt Evans had a problem with us the entire time we were renting from them. They were extremely difficult to work with, and I absolutely DO NOT recommend any one rent from them or use them to manage properties. read more

First time renting through a property management and Evans made it the worst experience ever. Rude from day 1, and 2 years later still rude as ever. They failed to mention the house I was renting was put up for sale. Well they notified me after 3 months of a for sale sign on my front yard. I tried to leave then but was told they would keep my $1400 deposit so I stayed. After months and months of random people viewing this house, biggest inconvenience ever I couldn't wait for my contract to be up. The house is finally sold and new owners are moving in the next day after my contract ends. But here's Evans again, sends a letter mid month of my last month stating , They need a 30 day written notice. How do I still need a written notice, if I'm being forced to leave by Evans and my contract is up at end of month? The house is sold and new owners are moving in the next day. Hmm so I write Evans there letter and turn it in to them. Few days later , here's Evans with a letter stating , well since you turned in a 30 days notice mid month, you owe us 465 dollars for the following month. What? , my contract is up at end of month yet they want me to pay for the following month after the house is sold and new owners are living there. Crooks!!! All they had to say was " sorry that's just the way it is, have a good day. If you want a great property management company , equity group is where it's at. Friendly , helpful people work there. Also Mill Creek , there is a reason why these 2 companies have the biggest listings all the time. read more