I recently stopped coming to this office due to various things, but I found another doctor that has been extremely helpful and knowledgeable about my condition.
The diagnosis that I received here was wrong, it made sense because I was diagnosed in less than 10 minutes in just one visit. I was given a prescription to help, however I had to stop taking it because it would cause swelling around my eyes. (Another doctor that I saw about my eyes had told me to stop taking the medicine because of the swelling).
I always felt rushed at my appointments. I always waited an hour or more which I can understand that it gets busy, but for my appointments to be 5-10 mins long feels like it's a waste. The staff did not feel particularly welcoming. It always felt a bit targeted especially because of the way I was talked to. Even my mom who would come with me to my visits noticed they were never nice to me. My current doctor takes a lot of time to explain everything and my visit is over an hour long.
Not to mention, I received a letter that felt almost condescending in a way. The way it was worded was making it seem like I wasted their time, when it felt like they did not even care about their patient in the first place. I always make sure to pay my bills when I visit because I am asked to pay before seeing the doctor anyways. However, I was sent more bills that made no sense because I cannot check in unless I pay the bill, only one of the bills I received made sense because I had COVID so I could not show up. The other dates listed in the bill I knew I had paid for it, but due to the unwelcoming environment of the office, on top of the condescending letter I received, I just paid the bills because I did not want to interact with them again.
Sorry for the long review, but I was extremely disappointed with the way things went during my visits here. I would have appreciated a far more careful examination. read more