I'm not sure how or why CarMax has a relatively low overall rating, or how anyone with experience…read morehaggling and negotiating at shady dealerships could claim to have a bad experience here. I've purchased 2 vehicles from CarMax and recently traded in or sold them my 3rd. I appreciate the fact that the first offer they give is generally their best, and there is usually no room or chance for haggling or negotiating and all the BS that comes with that. Most importantly, I've never walked away feeling that I wasn't treated fairly or didn't get at least an above average deal. During our most recent experience we were buying a new car from another dealership, but their trade-in offer on our existing vehicle was very low. When we checked Kelly Blue Book/Edmunds to see what the trade-in was worth, we received an immediate offer from CarMax that was above what KBB indicated we should expect to receive at a dealership, and it was valid for several days. When we came here to do the trade-in, the process was relatively painless, though not necessarily quick. When we arrived here at around 11 a.m. on a Friday, we were about the 8th or 9th car in line to get an appraisal to either trade or sell our car. It took some time to get through that line, then the actual process of the staff examining the vehicle, taking photos and test driving it took another 15 minutes and then once done, it took about 20 minutes before the trade offer was ready for us to view inside the dealership. The offer CarMax made was in-line with the one they'd offered us via Kelly Blue Book/Edmunds a few days earlier, and in my opinion was very fair. We then had to go to the business office to accept the offer, present ID and turn over the signed title, then pull our car into the service bay and turn in the keys. They told us the paperwork would take about 40 minutes to process and that was spot on. She called us over to sign a few things via Docusign and 5 minutes later she called us back to the window where she gave us copies of all the paperwork from this transaction along with our old license plate, a check for the trade-in and we were on our way about 2 hours and change after we'd first arrived. Simple, easy and painless with a fair price for our old vehicle.

This weekend I became an expert of navigating all things auto…read more I owned a 2013 Nissan Rouge, and to be honest this car has really done the most for the last 13 years. However, cars cannot last forever and when it was time to retire my beloved Rouge, my first stop was Carmax to see the value so I could use that towards a new car. On Friday, I put in all the information about my vehicle into the Carmax website and got an offer that was valid for 7 days. Carmax gave me more than Carvana and so I took that online offer to the dealership on Saturday. The dealer offered me much less than the Carmax offer - so I walked out of that deal, and went back to Carmax to see the official appraisal. I made an appointment online, arrived on time on a Sunday afternoon (the last day of the month) - and was out with my appraisal which matched the online quote in real life in 40 minutes. I found this to be quick and painless, and a great experience. I did not get a car from Carmax, but I feel like they gave me a great and fair offer on my car which helped me leverage a great deal at a dealership for a new lease.

Just wrapped up hands down the BEST car-buying experience I've ever had--huge shoutout to Jeremiah…read moreat HGreg From the jump, he was straight-up, no games, no pressure, and actually listened to what I wanted (rare these days). He made the whole process smooth, fast, and honestly... enjoyable. Every question I had, he answered. Every detail, handled. No runaround, no surprises--just solid, professional service the whole way through. If you're tired of the typical dealership nonsense and want someone who actually has your back, go see Jeremiah at HGreg. Dude sets the standard. 10/10 experience--would absolutely buy from him again.

Saw mixed reviews and wanted to give them a shot as my son saw a car he was interested in. Started…read moreoff good as online rep called to confirm the vehicle we were interested in and confirmed appointments to come see it. Arrived at the time of appointment and greeted with a sales reps that didn't know the meaning of a smile. Then only to find out the car we came to see wasn't available at the dealer and it was at the west palm beach location going through an inspection! Why??? Why confirm appointments and why post the vehicle being available at Doral when it wasn't. False advertisement and bait and switch tactic likely. However, luckily my son was also interested in other vehicles at the location so it kinda worked out. Another issue as well was their key management system as they seem to have a hard time finding keys for the car we where interested in and when found and ready for a test drive, they had trouble finding keys for cars that were blocking us in. Advice to call the dealer directly to confirm availability compared to dealing with the online customer service. And be prepared to wait! Everything else is also true about other reviews with the high dealer fees of $1299 and a mandatory protection plan that's $1699 which along with sales tax and title and tag fees will likely add $4000-$5000 extra for your out the door price. Although it's all extra fluff, it's common with many dealers so continuing your search for a car anywhere else you may encounter similar outrageous fees.

I cannot believe I am writing this, but I actually had a great experience here. I was in the market…read morefor a used car, and via CarGurus.com, I found a current model year Honda CRV with very, very low miles here. I called ahead and confirmed they had it. When we arrived, Simon was ready to show us the car. We took a quick test drive and then returned to the dealership to engage in the usual song and dance. Simon returned from the manager's office with the typical BS stuff tacked on, and we had other cars to look at, so we departed. After looking at all of our options, we thought the CRV here was the best. I texted with Simon the following day and asked for the add ons to be removed and negotiated the dealer fee down a little. Much to my surprise, we were able to quickly agree and come to a deal. The only catch was that I needed to finance the car to get the advertised low price, but they said I could pay it off before the first payment. Juan, the finance manager, was great - no BS, no games. I ran all of the documents through Claude AI and confirmed that there were no tricks, no secrets, no "gotchas". We were able to e-sign the documents from home. I ubered to the dealership and arrived at 12:30. I was in the car exiting the lot at 12:54! It seriously could not have been easier. Please be advised that they keep the dealership refrigerated to arctic levels, so if you need to spend anytime there for negotiation or credit approval, bring a sweater! And a coat! And maybe some gloves! Kudos to Simon and Juan for not being the stereotypical vultures! This was a really relaxed and stress free process.

I brought my 2012 Volkswagen Jetta to this dealership for an ABS module replacement and was…read morerepeatedly reassured that the issue could be fixed. However, they kept my car for more than two weeks and ultimately were unable to complete the repair despite those assurances. When I received my car back, the speedometer was no longer working, and both the check engine and EPC warning lights were on. None of these problems were present before I brought the car to the dealership. When I called to ask why these new issues had appeared, the staff acted as though they had no idea what had happened and offered no clear explanation. Also since then I have had to replace the battery twice since the car has died on me multiple times. I am extremely disappointed with the service I received and would not recommend this dealershIp.

Go see HHM Autos. They have nice cars and great customer service. Most importantly they got me…read moreapprove and have me driving...

From the owner: Used cars at Wholesale Prices!!read more

Great experience working with Frank Torres Jr. Car as good or better than expected, smooth and…read moreextremely simple transaction. Very direct process, no messing around, no cheese and no mysteries. Flexible with PPI and arranged super fast shipping. A++++ They have top quality high end cars. No junk here.

What a hassle free experience! Hugo was wonderful to work with! I'm in CT and they made it very…read moresimple and smooth to transport the car to me from Miami. The car was exactly as expected, clean and looked brand new! Hugo and The Garage are the best!

avoid this place by all means there are 1 billion percent dishonest the sales person Alan is very…read morerude and unprofessional so is the main man the manager Sam he will tell you the cars perfect but he just wants your money make sure you test drive more than once bring your own Mechanic cause they will attempt to sell you a lemon and then say all sales are final and as is MIMAI CROOKS AT WORK IN BROAD DAY LIGHT AVOID THE HEAD ACHE YOU WILL THANK ME

These guys are great, they will buy your vehicle at a better rate than carmax, carvana, etc. and…read morewill not have you buy one of theirs in return. First time ever selling my car and the whole experience was super transperent. I was informed of everything throughout the whole process. Sam is an excellent guy, If you need help ask for him.

Called them up to sell my old car. They were very informative, fair and honest. They gave me a…read moregreat price and they picked up my car on time as promised.

From the owner: Prestige Junk Cars is an owned family business operating in South Florida for several years now…read more Our company specializes in buying junk cars, used cars, wrecked cars , salvaged cars and old cars. Regardless the condition of the vehicle , our efficient and well managed installations allow us to give the best cash offer in town for it. Prestige Junk Cars will handle all the paper work required by the state of Florida. We have our own fleet of new flat bed and wheel lift tow trucks to be able to arranged a same day pick up if necessary. All of our services are 100% free which included towing, junk car removal and title transfer.

Great experience leasing my Ram 1500!…read more Just leased a Ram 1500 and couldn't be happier with the process. Modesto Castener and Jorge Villar made the whole experience smooth from start to finish -- patient, knowledgeable, and never pushy. They made sure I understood every detail before signing. Anthony Roque followed up throughout to make sure everything was handled right. Highly recommend asking for this crew if you're in the market for a Ram!

I recently leased a vehicle here. They have a lot of colors and trim levels to choose from. I am…read morevery pleased with the service I received from my salesman, Orlando. He is kind and professional. He also gave me his personal number in case I need anything. I appreciate that. The finance manager, Mateo was pleasant. He explained everything clearly. Modesto, "Mo" the sales manager has been very accommodating with an issue I had. I have a lot of faith and confidence and recommend them to anyone looking for an Alfa Romeo. I believe I was treated with respect and fairly.

Soooo, my lifelong trusted mechanic retired and I was really worried about a major repair on…read moredaughters car. I started this way because I truly believe that this shop was a godsend. The black car had air conditioning issues. In Miami and Texas, you need it. From the moment I spoke on the phone to drop off to pick up, front desk and owner were not only reassuring, they found me a repair that was amazing and extremely fair in price. Owner did explain several options and included me on decisions. I think I found my new mechanic! Excellent people and excellent work!!!

I hit the Miami Jackpot!!!!! Finding a good mechanic, that is honest, reasonable price and with…read moreexperience, is like finding gold in this city. Well... look no further. All Import Tech is amazing!!!!! I've taken my daughter's car as well as mine to Julio at All Import Tech and both times has been an amazing experience. The customer service is amazing, the service is great, honest and straightforward. After so many years of looking for a good, honest car repair service, I'm so grateful to have found All Import Tech. I highly, highly recommend them.

Be aware of these scammers. This is not a joke. The manger Lorenzo is unprofessional, greedy and…read moreincompetent of actually working with the customer. I will not recommend no one to view their inventory neither purchase a car from here.