My daughter has been going here for a while and she loves it. The instructors are great and we can…read morewatch the lessons from an app to make sure she's doing well

Very disappointed and would not recommend for the price we paid. We had wanted to get swimming…read moreclasses for our 7 year old, 5 year old, and 4 year old boys. It was on the pricey side but we were told we going do a group discount if we did all three in the same class so we did that. Our 7 year old has been swimming for a couple of years but we wanted him to become a stronger swimmer, our 5 year old has been swimming for a year, and the 4 year old hadn't been swimming yet on his own. We wanted, and were told, that they would be pushed. Well, after a few classes the teach wouldn't let even our 7 year old swim by himself. The 7 year old and 5 year old were asking to be able to swim and dive for toys in the pool but the teach would not let them. Even after my wife told the teacher that they have been swimming and what we wanted she wouldn't listen. The level of swimming was appropriate for our 4 year old, not the other two. This, unfortunately, was only the beginning of the issues. We went to the company complaining about this, especially considering how much we were paying for these classes. It was completely useless for our two older boys. First off it was hard to get a hold of the owner, get call backs, responses to emails, etc. She/they would respond sometimes but then if we didn't reach out we wouldn't get anything for awhile. It took us about 5 months to try to work this out and that didn't happen. They would say things like kids aren't going to learn as much in a group class. Well, if that was the case we should have been told that in the first place and we wouldn't have done a group class. But that was also blamed on us. Nothing really was done or said about the teacher ignoring our requests to let the older ones swim. They seemed intent on blaming us rather then actually fixing the issue. We would have been open to retaking the classes for the older two initially, but by the time we got to that point it was the end of summer and too late. I have numerous examples of this in some of the email back and forth which I will try to refresh myself again and update this review with that information as well. In the end their solution was to refund us 29.50 of the 200 dollars saying that it was both their fault and our fault. I don't see in anyway how it was out fault, but that was consistent with the owner trying to blame us through most of the complaint process. In summary, the class was fine for our 4 year old, but a complete waste of money and time for the older two. The customer service from the owner was non-existent since she was blaming us and the teacher ignoring our requests was very frustrating. We would have been much better off taking the kids to Frederick County pool and paying for their cheaper classes.

I wanted to update my review of Tiger Den. It's been 1 1/2 years since my son started. My complaint…read morethat Tiger Den can be pricey remains, I also suspect that graduating to higher belts is a bit accelerated more than it should. However, having taken martial arts a number of years ago I know quality instruction when I see it. The quality of instruction at the Winchester Tiger Den is impeccable, 5+ stars in that reguard. In my book that's what really matters. Great for kids.

Master Yoo is an amazing teacher for both young kids and adults. Respect and discipline are two…read morekey elements he teaches in his classes. There are 2 classes for adults every week (Monday and Friday), which my wife attends only Friday. She comes home exhausted but pleased with the effort she put into the class and all that she has learned. When you go to Tiger Den you become part of a family. Both my wife and daughter have made solid friendships as a result. Our daughter's discipline, confidence and respect has improved dramatically since we started going. There is a gym parents can use while there kids take classes. They offer an after school program where they pick up your child from school and help with homework. The summer camps are a lot of fun for the kids as they go on a field trip every day. Yes, it can be pricey but the benefits you're child will get from the experience are rewarding. In other words, money well spent.

An absolute AWFUL facility!!! The staff, admin, the environment is beyond unhealthy and…read moreunprofessional to say the very least!! They are untruthful, they spread nothing but lies and gossip not only about staff but about enrolled children and family members within the facility. -10000/10 DO NOT RECOMMEND!!!!!

We love Ms. Jessica, Mr. Mike and Ms. Nancy. They truly care about all the children in their…read morecare. The facility is clean and the food is good! They often have "spirit" days that are so fun! Highly recommend this center for your babies!

I had to write a review for this place. It is quite drive for me but (about 30-35 minutes) but…read moretotally worth it. My husband and I have been taking ballroom dance lessons with some friends and although it took some heavy persuasion on my part to get my husband here, we have had a blast. He is even considering signing up for the Latin Dance class!! Winston (the instructor) is both patient and a joy to be around. They have a social every month where anyone can come and learn a few steps--it's even bring-you-own-wine or other preferred beverage : ) Don't be intimidated, this place is a really good time.

Very disappointed at this point. Called today to pause my child's account due to two of our…read moreimmediate family members having major surgeries the month of October I was very thorough in explaining this. I was told by the receptionist she would speak with the owners due to our situation and see if they would remove the charge October. When I received a call back I was rather shocked and honestly upset I was told we would be required to pay for the entire month of October since the owners had already posted the bill to our account. I was to stress we haven't had a session yet this month and it is only the 3rd of October so why should we pay for an entire month we would not be using. Not to mention due to health reasons my child had miss sessions twice in September and we said nothing about make up days, we also paid for the entire month of September. I take full responsibility for the missed sessions and have no complaints in paying for sessions we never essentially received. What I have a major issue with is paying for services we won't be receiving. I was told the sessions could be make up sessions but honestly no thanks. We've have two trainers in the past two months and my daughter has not learned a single new skills because all they have done the past two months is basically a free for all with the kids due to new staff. Again I understand everywhere is short staffed. What I don't understand is paying for services we will not be using. Ultimately this has cause me to decide we will not be returning to East Coast as this company is not what it was a year ago, we are all human and I could not foresee not one but two major surgeries upcoming, the lack of empathy, understanding and respect is appalling at this point. Especially when this is coming from the owner themselves. We have never been late on payments and never asked for lenience in anyway until these unfortunate events occurred. With that said our business with East Coast will end and I will enroll my daughter elsewhere once everything calms down.

I switched my daughter to East Coast Gymnastics (ECG) from another gym and she is so happy. She is…read morelearning considerably more. She is competing now which is what she wanted from the beginning. Her skills have exploded thanks to the talented coaching staff at ECG. The coaches encourage the girls to work together and treat each other respectfully. I love that. I do the same thing at home. I love how the coaches push the girls but do so in positive and affirming manner. I highly recommend this gym to anyone looking for cheer or gymnastics for their child. I had both my sons and daughter in gymnastics. Gymnastics provides an excellent foundation for boys in sports and will help them be more athletic and agile. This gym also offers a Ninja Warrior program which is really cool.

The place is very small, but still alot of fun. They have skates for the young and old. The younger…read morechildren have the plastic skates that you can put around your shoes for beginners. There is little to no concession area, the decor is very outdated and dreary. The bathrooms are a nightmare, but all in all my children had alot of fun here for a birthday party.

My daughter has gone here since she was 1.5 years old is now almost 4 we love all the teachers and…read moremanagement.

I recently enrolled my child in COA a month ago and have nothing but a positive experience. Her…read moreteachers Ms. Renee and Ms. Bri have been awesome with her adjusting in a new environment. They make her feel comfortable and cared for. I feel peace of mind knowing my child is in good care.

My daughter is expecting and wanted to have a small intimate baby shower at First Impressions. She…read morecalled and was told to call back later in the week to set up a time for us to see the room. However, when she called back and text, she did not get a response. Which has been 2 weeks now. Then I called and left a message, and I have not gotten a response either. I understand life happens, so I gave it a week, and I still have not received a response. It's very frustrating because my daughter was very excited to have this scan and share the experience with family. I was going to pay $500 for the shower and $100 for an additional hour. Although, I will be paying First Sight in Frederick Maryland who actually answers their phone.

SUCH AN AMAZING EXPERIENCE. It was so cozy in there and the baby is on a big tv screen the whole…read moretime so both parents can see. We are so happy and it was worth every penny