This was my second time using the service. The process to reserve ahead of time was easy-to-use…read more The location was well staffed and the attendant whopicked is up to shuttle us to and from the airport was great! My only hiccup was getting the barcode to work on the way out, but was really remedied by a full service window where we were able to read off the barcode to them. We were given two water bottles for the road and that was a nice touch. I would only add to either offer an app to reserve and have access to the barcode or send a PDF of the receipt when emailed. When I opened the email the confirmation receipt it was extremely hard to find and kept looping back to the reservation page. Otherwise, I will use the service again in the future.

Normally I liked parkngo. But after we showed up only 2 hours after our expected arrival time they…read moredecided to charge me $5 .... for 2 hours. I will start using the hotel shuttle parking around the airport they're not last second thieves.

This was such an easy airport to come thought, no issues checking in/ out…read more Getting through security was nice & easy. Nice size airport , everything ran smoothly , big spacious & clean. We had no issues getting through here it was an easy flight & getting to our destination was easy since u can grab a taxi outside overall good experience.

Flew in to Richmond while on a business trip out to Colonial Williamsburg…read more Really quaint and convenient airport, easy to get in and out of and has some decent food offerings. Not sure if it was a staffing issue but on my return flight, one of the security checkpoints was closed so we had to walk pretty far out to get through and then walk all the way back to where our gates were, not to mention that TSA was taking especially long that day too. That was a bit of an inconvenience, but I tend to come early to the airport so it's not usually an issue for me. Were I in a rush though, I probably would've been pretty stressed. All in all, typical airport, typical food offerings, decent gate area.

This large outdoor shopping center has a few dozen stores and is laid out so that you're going to…read morebe driving from store to store as you complete your shopping. Plenty of parking, which is helpful. Bath & Body Works, JCPenney, Petsmart, Target and other retail. McDonald's, Panera, Qdoba, Red Lobster, Friday's and Panera. There is even a Tesla Supercharger station here. On this early morning, I just needed that OfficeMax and I was quickly on my way. [Review 11991 overall, 1774 of 2019.]

Meh. I know how badly this area needed a "mall" but for how long it's been and seeing what is here…read moreI'm disappointed. No Panera's Bread, Starbucks, DTLR or Foot Locker. It appears the clothing stores around here seem like they're completely missing the demographics of local neighborHOODs like of Seven Gables, St Paul's area and Varina. Doesn't seem like much is here for guys.. at all. Either way it doesn't matter it's usually dead here except for the restaurants like Olive Garden, Chik Fil A and Red Lobsters. What is strange is that everything here ..and near here seems to be a mini version of their West End counterparts. The Best Buy across the street, The Red Lobster.. all are noticbly smaller. There is a roundabout for some odd reason, and 70% of the area is empty parking lot. You'll ask yourself "wow do people around here know how to drive?!" the answer is likely no since two high schools are about 15 minutes away and the international airport is also close by..plus it's still new so you're getting a mix of newbies on the road dealing with a roundabout. Long story short I would not be surprised to see this place go the way of this area's last mall, Eastgate aka Fairfield Commons that's only 5 or so minutes down the street. People here are very rude except for Chikfila or whatever. I will never go to the GameStop here again, it' was my first time experiencing a ghetto GameStop. The employees wear urban clothes, du rags howeer you spell it.. kids are always in here and it's the size of a closet with maybe 2 bins of used games that are still fairly new and from this gen. Short Pump is still the best shopping center.

The canal walk is not safe to walk alone. There are homeless in the area. It is an interesting…read morewalk. There are restaurants but you have to check ahead to see when they are open. We walked early because it was extremely hot. There are no public bathrooms in the area. Lucky there was a porta potty. The walk is a bit of a walk make sure you wear sunscreen and carry water.

So much history! Great photo ops…read more Lovely scenery I really enjoyed it, even the creep scary part!

If you're not concerned about cost, this is a great parking deck. It is underneath the Bank of…read moreAmerica tower and therefore, quite centrally located for downtown Richmond. That's two blocks from the Virginia Capitol and many Virginia government offices. Easy in, easy out. Push a button to get the ticket when you arrive and feed the ticket and your cash or credit card when you leave. Parking spaces are a good size and while the ceilings are low, it is decently lit. I was not especially concerned about security here. A couple of tight corners is all. All day, the lot is $25. That's a big piece of change and you can be sure that I'll be looking for something more cost-effective when I return to Richmond. [Review 11955 overall, 1737 of 2019.]

I know this is fairly odd to write a review about a parking garage, but I wanted to note a couple…read moreof things that I was slightly irritated about. We were excited about taking our boys down to James Center in order to see the lighting of the Christmas tree there and the surrounding buildings and trees, etc. We were pleased to see that the rumot that there was $3 parking was a reality. Considering how many people were at the event the fact that there was even parking available in the parking garage was a relief regardless what level we were on. I gave a star for each plus that we experienced. One big annoyance was that the signs to direct folks to the exit were few and far between --which actually presents a safety hazard. If you are really trying to find your way out and you are looking for the hard to identify 'exit' signs in the spirit of 'where's Waldo,' then you may not catch a car backing out in time or pedestrians walking to the elevator or their own vehicle. We were also irritated that the parking attendant told us she didn't have any change. This was so odd and we didn't know hpw she figurd she would handle the massive amount of vehicles exiting the garage.

A beautiful library with a nice coffee shop and gift shop. Easy parking nearby. We enjoyed the…read moreWhisk coffee shop in this incredible setting. I would love to come back and spend more time in the library.

One of the most impressive libraries I've ever been. Not only is it beautiful but it is an amazing…read moreplace to locate your family history. They have film, books with indexed information, a large area is dedicated to genealogy and history. This was a very helpful visit and great experience. If you have time because you'll need it and your family comes from Virginia this is a good place to find information. The staff is friendly and helpful giving you pointers, they can lead you to locating information. I was able to find a document from the early 1800s regarding the marriage of my ancestors, it was amazing. This Library offers more than just books for you to view it offers a window into history, life and Virginia the good and the bad.

Was parking at Newport News city park for Halloween 2024, was directed to pull forward beside a…read moretree. The front tire dropped off a root, about 7 inches. My car received damage right behind the right tire. When talking to on site supervisor he said it was my fault because I was driving. Never mind I could not see the drop off and the person direction me should have made sure it was safe. Said it was my fault and they would do nothing for me. Very arrogant supervisor with no customer service. Would not recommend to anyone for anything.

My husband and I arrived at Morton's The Steakhouse at approximately 6 p.m. on February 14th to…read morehave a wonderful dinner for Valentine's Day. Unfortunately, when we arrived the valet service had 2 attendants (1 female and 1 male) trying to service a large number of customers. We parked our SUV in a line of 4 to 5 cars, all waiting to be parked. In addition to the 2 attendants trying to park the line of cars, they also had customers leaving the establishment and waiting for their vehicles. This should have been a WARNING sign for us! We brushed the concern aside and handed our key to the woman attendant, whom seemed quite frazzled with the volume of customers. Overall, we trusted that a high-quality restaurant would also employ a high-quality valet service. Unfortunately, that was NOT the case! After enjoying an awesome dinner with great service, we waited in a line along with other customers to retrieve our vehicle. At this point, the valet service had 3 attendants (1 female and 2 males). Once again, they seemed overwhelmed with the number of cars and were literally running around to get cars parked or returned. Mistakenly, my husband and I didn't want to delay this process any further and quickly provided the attendant with a tip and left. The next morning we noticed that the right front-end fender had some minor damage. We immediately took pictures and forwarded them to one of the managers at Morton's and advised of the situation. The manager, in turn, forwarded the information to the valet company. On February 16th, we received a call from Christopher Bystryk, Sr., president of Guardian Parking Management Services. He said that he planned to go to the parking deck to see if he could find any white paint on the wall. Really? Are you serious? While waiting for Christopher to "investigate" on his end, we took our vehicle to the body shop for an estimate and emailed it to him. The estimate was approximately $700 plus the rental car expense. After some back and forth and a promise to follow-up with us on February 22nd, he finally called on the 23rd. He said Guardian couldn't prove that one of their attendants caused the damage; therefore, his company wouldn't cover the repair but instead offered us $250. Where is your integrity? Where was the integrity of your employees on the night of February 14th? What ever happened to doing the right thing? Guardian was provided a picture of the damaged area, as well as pictures of the entire vehicle. It doesn't take a rocket scientist to surmise that the damage came from a parking deck! No one should EVER trust their vehicle to anyone working for this company!!

Straightforward train station with some cool architectural highlights and a very nice Virginia…read moretourism desk with lots of resources and information. While I was waiting for my train, there was a wedding happening and I could definitely see how this could be a very cool event space.

A wonderful event space. Surrounded by glass windows that offer spectacular views of the city,…read moresunsets and sunrises. The architecture of this building are breathtaking. I can see why it's useful in an even space. It has turned more event space and mildly used for a train stop. If you need bells and whistles for your Amtrak travels needs you may want to utilize the Staples Mill station. But, if you familiar with Amtrak travel and this station is convenient for you, the. Go for it. The Amtrak app and phone line have always been successful for me.