1. Main Street Station

    1. Main Street Station

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    Richmond, VA

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    Main Street Station

    4.0 (32 reviews)
    Open 8:00 am - 5:00 pm

    Main Street Station Photos

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    James R.

    The Main Street station is both beautiful and awful. The building is historic and appears to have been renovated. It is beautiful and takes you back to a different period. The awful is that there are no services - it is a dead zone. If you arrive early in the morning you are out of luck. I see great potential but it has not yet been made for prime time which is unfortunate.

    Chocolate whiskey and wine festival 2024 is a whole vibe!!!
    Shay J.

    What's not to love? Chocolate... Whiskey.... And wine! Great samples, even better vendors and lots and lots of chocolate at every bend!! This is like heaven on earth!! You may want to run, not walk to this festival!

    Kathleen D.

    Main Street Station is host to various venues for organizations around town. I've attended beer festivals, a cocktail festival, and fundraisers, such as Fetch a Cure, at the station. I've also caught trains here, though I live closer to Staples Mill and prefer that station. It's a gorgeous station steeped in history, though sometimes it can get really hot in the glass-enclosed areas even with a/c on. I also prefer the downstairs venue-area bathrooms to the station bathrooms.

    Front of station.
    Ruby R.

    Although the station is beautiful is useless,there is no Amtrak assistance nor caffès is more of a museum community center.While I had a lay over they had rented the place to a wedding even,it was so loud you had to go outside in the balcony.Also they close very early,guards are rude and will not assist you in any other way,they are not Amtrak employees.Be prepared to walk far to get coffee while waiting for you next train connection.As I said beautiful and charming location but Amtrak is non present here except for a Amtrak ticket printout kiosk,don't bother asking the security guards anything they go out of their way to make you feel uncomfortable and that is not a station but their community center and they are not Amtrak employees.

    Comfortable seats, but overnight with stops, a challenge.
    John L.

    The "Gateway To Richmond" (Robert Winthrop, Architectural Historian). Commissioned for construction in 1900 by the City and Chesapeake & Ohio (C&O) and in November 1901 the first train arrives. It remained a vital transportation and commerce center of Richmond until 1975. The following years '75-'93, the Station endured a six-alarm fire in 1983, a mix of owners with intended uses, and a threat of demolition to clear way, along side I-95, in a failed attempt to build a shopping mall. In 2000, the Station was back in Cities possession from the State of Virginia. Following extensive renovations and ongoing projects the Station officially reopened in 2008 as the the "Cities Reborn Gateway to Richmond." Which, brings me to my experience in 2019. I arrive by an overnight Amtrak from Connecticut in the early morning. Still groggy and needing to find a place catch some additional rest, despite the Grand Hall stopped us in our Tracks (no pun, well, maybe). The magnificent vaulted ceilings, tile motif, with sets of tracks on either side of the long, rebuilt, Train Shed. The eye catching facility renovated to serve once again as Transportation Hub, Civic Center, Offices, Museum, and elegant Banquet Hall. Truly a feast for overtired eyes like ours and if you're a history buff this Grand Old Station is along with the remainder of Richmond is a destination to behold.

    Haley Alyssa J.

    I've been a guest twice now to events and I am so impressed. The first was a corporate holiday party with several hundred guests and the second was a wedding of about 75 people. The venue is enormous and can work for both huge crowds and intimate gatherings. Even without much decoration it is grand and beautiful; I absolutely love the exposed brick, the soaring ceilings, and classic design details. The venue is ADA accessible and has ample, inexpensive parking even though it is in the heart of downtown.

    Jon L.

    Great place to bring friends or family to check out for free and then have a meal at any one of the many area restaurants that are near by. Check out the unique preserved architecture and enjoy the history of Richmond. The city has done a fantastic job in restoration and finding additional use for this space. There is a nice smallish art gallery on the lower level and there are some fantastic views of the city. Plenty of free parking across the street. There is limited Amtrak service here but most of it runs from the Staples Mill Station just North of the City.

    Lobby area
    Jahmelia B.

    Nothing I can say will do this place justice!! Main street station is Beautiful. Its sleek, elegant, sexy, and sophisticated. I had the pleasure of attending a holiday party here and was blown away by the beauty. First of all you completely forget you are in a train station. The beautiful glass windows perfectly frame the cityscape and really allow you to take in and appreciate RVA. This is a perfect venue for an event.

    Lia M.

    It's pretty? That's all I got. The architecture and art is gorgeous, but this station is basic. No air conditioning, no food/drink options, limited seating, no escalators, no ramps. It's really not conducive for travelling with suitcases. It's convenient to downtown Richmond, but I wouldn't plan to spend much time here. If you get here 15 minutes before your train, that'd be fine.

    Charisse S.

    The interior and exterior of the Main Street Station was beyond words. It is a magnificent structure. Despite being so hot outside, it remained cool inside. Stepped inside the first level with guards manning the desk. Walked in a little further and there was a small art gallery. Took the lift to the next level up and it was an even prettier sight. Hardly anyone there - came on a Friday morning. I didn't do any research before coming to this place. When I came here, I thought what a nice venue for a wedding reception. And checked the website, it actually can be booked for events and weddings. That's how pretty it is inside. There are several lounges there to sit and relax in. It loses one start because of location. In no fault of it's own, the toll bridge just ruins the sight. I almost didn't feel safe outside when taking a photo outside. Parked in public parking with fee payable through the passport app.

    Main St Station from the parking area
    Charlie F.

    I went here because I wanted to see the building connected to the clock tower you can't help but see when driving I-95 North in Richmond. Very convenient parking area located under I-95 and between the train bridges (feels a little odd to know a major interstate is above you.) Lovely architecture. You can walk around the area at your leisure - I understand not too many trains actually stop there. Can't say anything about how useful it is as a train station, I'll let the local weigh in on that.

    Gorgeous outside of Main Street Station!
    Lauri W.

    Oh Main Street Station, how I adore thee. Too bad I live closer to the Staples Mill Road station. If I didn't, I'd be all up in Main Street Station every time I had to catch a train. It is sexy in the most historic way. I see why this is a hot spot for RVA weddings and other events. It truly is the perfect backdrop for a magical evening. It has a touch of class that takes it over the top! I can definitely see myself having a gorgeous wedding here fit for a Duchess (Move over Kate!) someday. So, one thing I did notice is that I didn't see anywhere to purchase food or drinks. Someone did have food delivered to the station while I was there (that's one way to do it!). That's literally the only improvement that I can think of. Parking is super easy with it being right across the street, it's right off the highway so it's very easy to get to. Not to mention this place is a staple in the RVA Skyline so just being in there makes you feel über Richmond-y. Yep, Main Street Station gets the Lauri stamp of approval!

    Tawny H.

    I love the Richmond Main St train station. It's a wonderful mix of historic and modern. Amtrak is almost always on time. I look forward to seeing it progress and the continuous renovations.

    The trains curve around Main Street Station on their way north.

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    Kristen R.

    We are open 7 days a week!

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    Ask the Community - Main Street Station

    Review Highlights - Main Street Station

    If you need bells and whistles for your Amtrak travels needs you may want to utilize the Staples Mill station.

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    GRTC Transit System - Pulse stop

    GRTC Transit System

    2.1(14 reviews)
    3.4 miBelt Center

    If I could give this place a 0 stars for being so shitty I would. THIS IS THE WORST DRIVING COMPANY…read moreON THIS PLANET Thats all that needs to be said I have been helping a gentleman try to get to his location since 11am we called 8 times and had the shittiest dispatchers with the shittiest attitudes give us the fucking run around cause they dont like the fact that I had to call multiple times to have them come pick him up. I am at a place of business all I was doing was trying to help him get to his DESTINATION... i see link drive up all and down these roads and the excuse over and over again was "we will call another vehicle" and the MAM! MAM! MAM! yelling over the phone wasnt necessary BRYAN and KAREN ALL I HAVE TO SAY IS FUCK YOU SIR SIR SIR!!!!!

    Good evening just a rider with an opinion. I'm from D.C and Metro (transit system) was my life and…read moreeven though they have their flaws I feel you should take a page out their book. Convenience is important along with efficiency for your company it's employee's and the people it service.((Scenario ( 2C you have one bus going from the transit station headed north then back to the transit station to head south, and vice versa for the south route.) From my many years of riding a transit system (WMATA) that moves with their city as a rider would it be easier on your drivers and more efficient for the 2c to go from the transit station in one direction either north or south and back to the transit station. And that is the route. One going north 2C BusTransit/ North to North Ave - 2C Bustransit/South Belt Blvd/Midlothian))

    Photos
    GRTC Transit System - This is why we late on the 2A everyday. They don't need to be driving a bus that is over an hour late every Tuesday u see they don't care

    This is why we late on the 2A everyday. They don't need to be driving a bus that is over an hour late every Tuesday u see they don't care

    GRTC Transit System - This is why we be late for the 2A

    This is why we be late for the 2A

    GRTC Transit System - The Pulse

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    The Pulse

    Richmond Metro Authority

    Richmond Metro Authority

    1.0(2 reviews)
    0.4 miDowntown

    I keep receiving bills for tolls unpaid when I have an EZPASS and have proof that I was charged by…read moreEZPASS already. Have called repeatedly and was told they never received my dispute form in the mail. So then emailed them with proof and never heard back about a resolution. They keep sending me Bills for payment. They need to work with EZPASS directly as to any issues with Pay by Plate not communicating properly with EZPASS. This borders on harassment. I never remove my EZPASS and go through the tolls many, many times a week. This Pay by Plate system has obvious bugs and they are not helpful via phone and will not communicate back about resolving these issues. They only send bill upon bill all the while compounding late fees.

    In a disgusting form! To pay the toll in full out of pocket from the public is due upon traveling…read morethe roads as required but when the public's money isn't registered with the toll it is then rejected at the bottom underneath the basket which is not property of RMA or any other toll for that matter it is money that belongs to the public and the individual who put it in the basket that it was rejected and denied for payment that is entitled back to the customer immediately to put a lock and show such disgusting greed on the rejected money slot is the biggest form of theft and why charges haven't been impressed against them I have no understanding or concept of this! Furthermore for the few remaining toll booth that do have the rejected slots not only are the employees disgustingly rude and almost argumentative in a very unprofessional abusive type manner for themselves to only reach down and grab the change that again is not belong to RMA but to the public and the individual to which the money is being returned nce the return change slot AKA rejected money and itself is explanation that money does not belong to RMA so in addit to paying the toll they're stealing the money that isn't registered towards the paymnt to satisfy the amount is 100% the customer traveling through it God forbid you had the unfortunate event of encountering the toll booth attendant t when you think the money being rejected we'll go to Great lengths to verbally attack you become almost irate with the intent to prevent you from taking what belongs to you back only today themselves reach down pick it up out of there off the floor the ground the rejected slot and put it into their pockets this is absolutely the most fun ethical staff especially the Forest Hill at night and crime with the lock preventing the public from being able to retrieve what is rightfully theirs that I've ever witnessed from a business in any way shape or form everyone should be entitled to some type of refund due to this lock on the Publix money! Shame on this company for being able to get away with this in shame on no one pursuing making this an ethical transaction that has completely become a shame of greed at its finest from every aspect of this company. This used to be an upstanding company who only higher and allow nothing less than professional and absolute ethical practices they prided themselves on their employees I don't know what's happened but there's many things that need to be absolutely addressed and one being the theft from the customers who drive through their daily!

    Megabus

    Megabus

    1.4(31 reviews)
    0.1 miShockoe Bottom

    Waiting for about two hours bus never showed up…read more Seems like they got a good racket. Charge reservation and then never provide a service. Avoid at all cost

    My brother and I rode the Megabus (in June 2018) from Dallas, TX all the way to Richmond, VA, with…read morea bus changes in Memphis, TN and Atlanta, GA. I'm going to share the same review with those Megabus Yelp business pages. Our trip took around 36 hours. First, the bad: WiFi did not work on ANY of the three buses we rode. It's time consuming. Our journey was 36 hours end to end. Cleanliness of bathroom deteriorates rapidly as the journey wears on. I considered it "For emergency use only." There is no running water. There might have been hand sanitizer. Now the good. Inexpensive. Nothing beat it. Not Greyhound. Not Amtrak. If you have more time than money, or just want an adventure, Megabus is OK. Buses were clean. Buses have a bathroom, but it's nothing more than a chemical toilet. It was an adventure. 110 volt A/C power outlets did work on all buses. Oh, and since it was summer, there were no airline deals either. The bus stops about every 2 hours for a break. It generally stopped at a truck stop, where you could use a restroom with running water, and get something to eat. Our bus change in Memphis was long. It gave us enough time to take an Uber to Beale St. It was also at night. Neighborhood was kinda sketchy, but there was indoor waiting area with vending machines and bathrooms. There's a gas station next door that serves hot food. Our bus change in Atlanta was shorter, but it was long enough to search out some breakfast within walking distance. It was morning for this stop. Neighborhood was OK. There was no indoor waiting area and I think there were restrooms if you went in the MARTA station (below). We arrived in Richmond at night and walked to our hotel. I did not seeing any waiting area, though it is close to the (Amtrak) train station, in the Main Street Station, so there might be something there. There are waiting rooms, but I don't know the hours. https://www.yelp.com/biz/main-street-station-richmond About the bus: It's a double-decker bus. If you are prone to motion sickness, there is less sway on the bottom, but try to get toward the front, as the bathroom is in the back. Upper seats have a better view, and the roof is transparent. During the day it was quite enjoyable. There are reserved seats, and if they are available, will cost you a little extra. We only had reserved seats on one bus. Not having a reservation was not a problem. There are some sections, up and down, where the seats face each other (with a small table in the middle). So if you are a party of 3 or 4, it would be good to reserve these seats. You might want to hedge your bet, and reserve seats opposite of each other. This way you'll play footsies with someone you know, not a stranger. It seems obvious now, but the reserved seats are the ones with BIG numbers on them. Once the bus is loaded, it seems OK to move into those seats, but you don't know if they are going to be reserved for the next leg of your journey. The bus does drop off and pick up along the way, though not necessarily at all stops. Some stops are just breaks to stretch your legs, and last 10 to 20 minutes. You might want to bring an extension cord, or have a long charging cable. Sometimes the power is overhead. Brings snacks and drinks, but not alcohol, as it's not allowed. We asked a couple drivers what would happen if you were caught. The answer varied a bit, but it seems likely you will be kicked off the bus. Where you are asked to leave seems to depend on your attitude. If you need anything during the trip, bring it with you when you go to your seat. You can't access your checked bags en route. Consider bringing ear buds or plugs, and eye shades. My conclusion: It was just too many hours. Man this trip dragged on. I would consider it for shorter trips, in fact I'd like to see more of Memphis. And them maybe take a riverboat to New Orleans, and Megabus back to DFW. Bottom line: Good adventure. No problems. No regrets. Megabus Yelp pages, including this one: Dallas - https://www.yelp.com/biz/megabus-dallas Memphis - https://www.yelp.com/biz/megabus-memphis Atlanta - https://www.yelp.com/biz/megabus-atlanta Richmond - https://www.yelp.com/biz/megabus-richmond PS. Also close to the Amtrak station in the Main Street Station - https://www.yelp.com/biz/main-street-station-richmond

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    Megabus
    Megabus
    Megabus

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    Greyhound Bus Lines - First bus stop with rats and nobody around to help.

    Greyhound Bus Lines

    1.5(142 reviews)
    3.3 miThe Diamond

    This was, without a doubt, the worst travel experience I've ever had!…read more My 77 year old mother and I booked Greyhound/FlixBus, and I even paid extra to reserve seats together. Our bus never arrived, yet the app continued to show it was on time. We received no notification, and there were no employees available to help. After spending hours trying to reach customer service, we learned we'd be stranded for over 8 hours. The problems continued throughout the trip. We missed our connection because of Greyhound's delays, customer service was unhelpful, and our replacement tickets no longer allowed my elderly mother and me to sit together despite paying for reserved seating. Multiple passengers were assigned the same seat numbers, creating confusion and frustration. The Richmond station was dirty, with rats running around the waiting area. On the bus, passengers openly smoked marijuana, the electrical outlets didn't work, and baggage loading was chaotic. To make matters worse, metal hardware protruding from my seat caused me hours of back pain before I realized what was digging into me. What should have been a straightforward trip turned into an exhausting ordeal filled with delays, poor communication, unsafe conditions, and terrible customer service. I understand delays happen, but the complete lack of communication, organization, and concern for passenger especially elderly traveler is unacceptable. I will never travel with Greyhound again and cannot recommend them!!

    I really do not understand why the drivers are so rude. Please don't ever ask a question because…read morethey will try to make you feel like the dumbest, scum of the earth for not knowing their processes, procedures, and how long the stop will take. I thought it was just the driver that was driving me to DC. Then I realized the one driving me from DC to Raleigh is just as rude. I don't understand how they can treat people with such low regards to them daily. It is very sad.

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    Greyhound Bus Lines - Bio hazard dirty!

    Bio hazard dirty!

    Greyhound Bus Lines - Imagine trying to deal with children in this environment. Germs central

    Imagine trying to deal with children in this environment. Germs central

    Greyhound Bus Lines - The floor at Richmond bus station

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    The floor at Richmond bus station

    Get U There Transportation

    Get U There Transportation

    4.4(7 reviews)
    4.7 miJahnke

    As a returning customer , thank you for great service. You always go above and beyond to take care…read moreof my family member.

    i would not recommend this business, we were charged an $100.00 by the driver above the $360.00,…read moreas he refused in his text, to pick up my family without paying the additonal $100, amount, and as noted in the agreement their were 3 and my husband in wheelchair 4 in total family members, and we were picked up at the staple mills, 18 miles from the hotel, amtrak station, not the air port, and my husband was not a patient, he was in wheel chair, you are lying company, with a driver, that took advantage of an out town family without options to get my husband, who was in wheel, chair back to the hotel, and by the way the from the hotel to restaurant was 18 miles each way. and again it was not transport from the air port, i have the agreement, i given you a bad review on the better business web site. additionally, we have pictures of him taking the cash, and arriving the sunday, with a broken down filthy van, that would only accomodate, my husband and son, my daughter and i, were in fear for our life, as we were forced to ride to the amtrak station with a complete stranger in a private mercedes, the driver advised us, that we did not have to pay for riding with this stranger, again you are horrible company, i would suggest you read the text he sent us regarding the additonal 100.00 dollars.

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    Get U There Transportation
    Get U There Transportation
    Get U There Transportation

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    Main Street Station - publictransport - Updated September 2026

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