The VCU parking deck is incredibly disorganized and frustrating to use. The layout feels confusing,…read morewith poor signage that makes it difficult to navigate efficiently, especially during busy hours. Spaces are extremely tight, which increases the risk of vehicle damage. Security is also a concern -- lighting in certain areas is inadequate, and there does not appear to be a strong visible security presence. For the cost of parking permits and daily fees, students and visitors deserve a safer, better-organized facility. Improvements in signage, lighting, traffic flow, and overall security would make a significant difference in the experience and safety of everyone using the deck.

Parked here when we saw the Final Fantasy Distant Worlds concert in Richmond at the Altera theater…read more Highly recommend booking online and early. It fills up fast AND you can get a discount depending on when you book. We had little to no trouble getting in, just showed our email stating we paid and they let us right in to park. Getting out was a bit of a circus so I took a star off for that but once the parking attendents stepped in and started directing people it ran much smoother. Again get there early as its just a short 2-3 min walk from the theater but it can fill up fast, esp since its the main paraking for the college as well.

If you're not concerned about cost, this is a great parking deck. It is underneath the Bank of…read moreAmerica tower and therefore, quite centrally located for downtown Richmond. That's two blocks from the Virginia Capitol and many Virginia government offices. Easy in, easy out. Push a button to get the ticket when you arrive and feed the ticket and your cash or credit card when you leave. Parking spaces are a good size and while the ceilings are low, it is decently lit. I was not especially concerned about security here. A couple of tight corners is all. All day, the lot is $25. That's a big piece of change and you can be sure that I'll be looking for something more cost-effective when I return to Richmond. [Review 11955 overall, 1737 of 2019.]

A beautiful library with a nice coffee shop and gift shop. Easy parking nearby. We enjoyed the…read moreWhisk coffee shop in this incredible setting. I would love to come back and spend more time in the library.

One of the most impressive libraries I've ever been. Not only is it beautiful but it is an amazing…read moreplace to locate your family history. They have film, books with indexed information, a large area is dedicated to genealogy and history. This was a very helpful visit and great experience. If you have time because you'll need it and your family comes from Virginia this is a good place to find information. The staff is friendly and helpful giving you pointers, they can lead you to locating information. I was able to find a document from the early 1800s regarding the marriage of my ancestors, it was amazing. This Library offers more than just books for you to view it offers a window into history, life and Virginia the good and the bad.

This is a very convenient parking garage for activities in the convention center area, including…read morestaying at the Richmond Marriott. It's a large garage, seemingly with plentiful spaces, although I don't know how often it might fill due to convention center activities. Air-conditioned pedestrian walkways connect the third floor (Blue level) to the convention center and the Marriott (turning out to be the Marriott's first floor). The garage is $20/day most of the week, but $8/day after 5:00pm on Fridays, Saturdays, and Sundays. There're no in-and-out privileges with the 24-hour price. When we were there, the garage was fully automated - the pay booths had no attendants and the pre-pay machines were turned off, so you paid with a credit card at the drive-up machine at the exit.

Took my kiddo to the Lego fair in (I think) August 2014. Parked in this garage at 5th & Marshall. I…read morecouldn't tell you now what happened, but I recall something shady going on - perhaps it was their signs were misleading about the cost? Or maybe I just didn't have the cash on me? I don't recall. Whatever the case, I recall the attendant being super snarky with me and it took all I had not to be rude right back, primarily because my 8 yo son was in the car with me. I filled out their IOU card just to get out of the parking lot. Never thought about it again. So here we are 16 months later. I rec'd a letter from these folks today (11/12/15) stating that I owe them $8 and if I don't pay it by 11/15 it'll be turned over to collections. Three problems with this - 1. You're sending me a statement for the first time for a balance due from over a year ago. 2. The letter is dated 11/1. Postmark on the envelope is 11/9. I received it 11/12. And you want payment by 11/15. Hmmmm . . . 3. I called and asked if I could pay online rather than mailing a check. Nope. How archaic is that? Get a PayPal account or something. Seems to me this business needs to get itself together. I'm giving 2 stars because it was a convenient parking deck and my car did not get broken into.

Straight up, no one likes getting towed. The feeling of being stolen from, the cost, the time…read morelost/schedules foiled... It's no bueno, your fault or not. I can only imagine how hard it is to be on the receiving end of Marshall Bros phone calls. They for sure get an earful on the regular. And that can harden even a saint. However, the folks at Marshall Bros were professional, and in-kind, I was too. YES, I would've appreciated knowing where they were *actually* located (I went to Roseneath as per 911 and a web search), that my car was safe, and when was the soonest I could come get it -- they really should add that info on their outgoing voicemail message, but they don't. I hope my post here offers you the info you're needing. 1. If you're towed after 7pm / before 8:30am YOU WILL NOT get your car back that day. At 7pm the phone goes unanswered, try to enjoy your evening, call back in the morning. 2. Marshall Bros is not in Scotts Addition anymore, haven't been for awhile. The police seem not to have that info correct either. The gal at Marshall Bros told me they've tried to fix it with the city, but I guess no one has applied that info to 911 / 311 records. 3. Rest assured your car has been taken to a gated lot. When I inspected mine there was no damage to my car. And stupidly, I left my wallet in the car. I was relieved that nothing was stolen. 4. Contrary to other reviews, they take all credit cards. I was charged $125. 5. Retrieval at 8:30 is easy and fast. Being a fan of Marshall Bros is a bit of a stretch, and I'm not disputing others bad experiences, but I'd like to add balance to the many poor reviews I read last night. They made me very nervous. In hindsight, now that I have my car back, it was as good as a towing experience could be. Now if they'd only re-record their voicemail giving folks some info, THAT would be 5-stars.

I requested written authorization from the tow company, and they refused to provide it. Under…read moreVirginia Code §46.2-1232, private property towing requires authorization from the property owner or agent. Under Virginia Code §46.2‑1231, private property towing requires that signs be posted at all entrances that clearly and conspicuously notify drivers that unauthorized vehicles may be towed. The signs must provide the conditions under which vehicles may be towed. At the Kroger lot at 901NLombardy St, no signage indicated a 2-hour parking limit, yet the tow company claimed that I violated this limit. Because there was no posted time-limit signage, I could not have known that my vehicle was allegedly parked too long, and therefore the tow was improper and in violation of Virginia law.

Straightforward train station with some cool architectural highlights and a very nice Virginia…read moretourism desk with lots of resources and information. While I was waiting for my train, there was a wedding happening and I could definitely see how this could be a very cool event space.

A wonderful event space. Surrounded by glass windows that offer spectacular views of the city,…read moresunsets and sunrises. The architecture of this building are breathtaking. I can see why it's useful in an even space. It has turned more event space and mildly used for a train stop. If you need bells and whistles for your Amtrak travels needs you may want to utilize the Staples Mill station. But, if you familiar with Amtrak travel and this station is convenient for you, the. Go for it. The Amtrak app and phone line have always been successful for me.

The Siegal Center has been home to VCU's basketball home games, graduations, and a number of other…read moreevents. So there's plenty of good memories at VCU's most recognized building. Door staff and security are easy and friendly, the facilities are always clean and kept up nicely. The event staff ranges from friendly to unsuitable but I think they're usually hired by an agency, so we'll take the good with the bad. The Siegel Ctr doesn't leave much for one to desire. Parking sometimes isn't all that fun but it always works out. Good venue for local sports and other events.

Not only does the Siegel Center host VCU teams, but it's also site of many VHSL state championships…read more-- basketball, volleyball and cheer -- and high school graduations. It could be bigger. It could have better concessions. But they do a terrific job sharing their space with the community.

Signage will send you to a website that you can pay for parking, however, will come up as fraud on…read moreyour card and not let you pay. Then you'll notice several pending charges on your card. Either don't use this parking lot or just don't bother attempting to pay.

Confusing signage. Ticket for using the wrong lot with a pay station within 10 feet of my car!read more

We attended a Candlelight Concert featuring a quartet of strings performing Vivaldi's "The Four…read moreSeasons" at Bolling Haxall House in Richmond. This beautiful concert was just over one hour long, and it was a real treat! The foyer and concert hall were lit with about 2,000 candles. The sound was crisp and clear. Tickets are sold by section, with Section A being the closest rows to the stage. We lucked out with front row seats. While they performed classical music tonight, we learned they also perform renditions of music by contemporary artists as well. We highly recommend!

I enjoyed attending a candlelight concert at The Bolling Haxwell House. It was great!!! Parking…read morehowever is VERY VERY difficult to find! The venue has a very small parking lot that's nowhere near big enough to accomodate guests. The venue is beautiful, however and very well kept.