I thought I had left a review before but couldn't find it -- so here it is! Design Tile is awesome…read more They're never pushy, and the front desk team is incredibly patient and always willing to pull more samples. They have a huge selection to choose from, and they even let you rent samples to take home so you can see how they fit with your vibe. Love this place! Thanks Design Tile.

Incredible company, detailed, low key, reasonable in every way they remodeled my bathroom near…read moredowntown Spokane and will be coming to Priest Lake to do a bathroom there, then back to Spokane to do my kitchen backsplash. We went to their store with ideas, got excellent design help and chose tile from them. Thank you Ed B. And your entire team. Before and after photos attached.

I hired Michael as an installer for the carpet I bought through ProSource. Michael did an excellent…read morejob and he is an excellent communicator. Most places do not keep you informed of what is going on. Michael was letting me know exactly what was happening and when the carpet arrived and when he was going to install the carpet. Excellent to work with and does great work. Not only that, but his rates are not inflated at all. About 50% less of what a retail store carpet layer would do. His company is called From Start To Finish with Michael Jared.

From the owner: Hi, we are a local family owned and operated business with over 4 years experience. We can install…read morejust about any type of flooring from carpet to vinyl to tile. We have very competitive rates. Please reach out for a free estimate. License # STARTFF760RO

High quality workmanship, with astute cost consciousness. Personable touch and 0guidance.read more

A father and son team that were trustworthy as well, as we had planned to leave town during the…read morerefinishing of our hardwood floors.

I had some tile and concrete work done about 5 months ago and I'm not quite satisfied. At this time…read morethey are not planning to help me out or resolve the issue.

Hired to replace backsplash. They had the most amazing attention to detail, and pride in their…read morework. I highly recommend this company.

Great Service, Excellent installers. Great Products, we are extremely satisfied with our choice of…read moreproduct and installation.

If I could give a zero star, I would. We entered into a Remodeling Agreement on June 8, 2026, which…read morewas signed at our property. We never visited the company's store location, as the Jamie, the owner, agreed to travel to our property to discuss the project and execute the agreement. After deciding to cancel the project, we submitted our cancellation request 21 days later, and the company acknowledged receipt of our cancellation dated June 25, 2026. Since that time, we have repeatedly requested updates regarding our refund and the status of our cancellation. Despite our continued efforts to communicate, we have not received a clear timeline or meaningful updates. The ongoing delays and lack of communication have been extremely frustrating and have caused unnecessary emotional stress. Jaime still has still to date not provided any documentation showing that a door or any other materials were purchased on our behalf, despite our many requests. We are deeply disappointed by the company's lack of communication, failure to complete any work, and poor customer service. I would steer clear from anyone wanting to do business with Jaime and his, so called business. Lastly, he will dispute that there is a policy in his agreement and indeed there is none. Here is how the agreement outlines: No provision stating that refunds take 60-90 days. In particular: Page 1 covers: Scope of Work Time/Substantial Completion Payments Change Orders Delays Punch List Warranty There is no refund timeline in these sections. Page 2 covers: Warranty details Dispute resolution (mediation/arbitration) Risk of Loss Assignment Page 3 is the Washington State contractor disclosure statement. It discusses: Contractor registration Bond information Liens Lien releases It also does not mention any refund policy or refund processing timeframe. One thing to check

Gabriel did an excellent job removing the tile that a previous tile company messed up. He then…read morerepaired the walls and reinstalled more tile. The tile I chose was a mosaic so it was a little tricky but he made it look perfect. He is fast, efficient, was on time, and had great communication skills throughout the project. I highly recommend Gabriel at High Country Tile for all you small and large projects. You won't be disappointed. He's great!

Professional, prompt, courteous, and worth every penny. I know that I will be using this company in…read morethe future.

Great work. Great communication. I would use them again in a heartbeat. I had a large support…read morebeam for my desk replaced as it was rotting. They found more rot and got it all replaced.

They did a great job, my basement had so many cracks and a large cut out where maybe a sump pump…read morehad been. My house is from 1920 and the concrete was in bad shape. It looks perfect now and I am enjoying my new rec room space!

For me, the true test of a company within the construction industry is how they deal with issues…read morethat arise when things don't go perfectly. The short version of this review is that this company, Coveted Coverings (CC), responded when the floor was not completely covered and finished due to fickle nature of dealing with epoxy floors. They had to come back to the job site after thinking all was finished, and apply a totally new surface coat, through a complicated (and expensive!) process to make sure the new surface adheres to the previous. The point is that they came back, redid the surface coat, and left us with a very nice floor--exactly what we wanted. This costed them time and money, since they did not charge us for the final coat. From our perspective, you can trust these guys to do the right thing, and leave you with a high-quality result. Not only that, but they are friendly and easy to work with. For those who prefer more detail, this is what happened at our house. We agreed to do a flake floor on a wooden subfloor (plywood) that had lots of gross imperfections, from the screw/nail holes to the butt joints and other cracks. All the imperfections had to be filled with an epoxy paste. Then they do the main epoxy layer that they added just enough to fill in some of the worst dips in the floor, followed by the flake layer, ending with the surface coat. The CC guys showed up when they said they would, were professional throughout and the first few layers went great. They took a severely flawed subfloor and made it such that we couldn't tell. The problem arose in the top coat: they ran out of epoxy just before the end of the floor. Ninety percent was done, but the last few feet just didn't get covered right. This was after they showed up with 15-20% extra epoxy to make sure this doesn't happen. As an aside, one of the things I appreciate the most from this process, is that I learned quite a bit about epoxy flooring from these guys. They were patient with all my annoying questions, basically teaching me what I didn't know. I had been fooling around with epoxy for a while, and thought I knew how to do what they were doing. In fact, when they gave me the quote for the project, it was more expensive than I expected and I thought we could do it ourselves, since I was now such an expert in Epoxy (yeah, right). Watching them closely and asking questions, I learned just how much I didn't know, and suitably humbled, I have gained a much deeper appreciation for what has to be done. One of the things I learned is that it is very difficult to get the quantities right, and just buying (and charging the customer) way more, has its own set of problems (like how do you store the extra, what conditions does it require, how soon does it degrade, etc). Apparently this is especially true for wood floors, where the absorption rate and imperfections vary so widely. So, it's completely understandable that they ran out of epoxy, despite their expertise and planning. Once they took a look at the unfinished floor, they didn't argue, and simply went through the process of planning and executing the final coat (again). They had to go through the process of abrading (sanding, basically) the now-cured surface, using some chemical processes to further prepare the surface for bonding with the new surface coat, and finally applying the new layer. This took a full day, and they had to buy all the materials and soak up the time. They did all this without complaint or issue, and did not charge a cent more than we had already agreed upon. I felt a bit bad that they had to take a loss and tried to pay them more, but they refused. Exceedingly rare for construction firms these days. Bottom line: I trust these guys, and got to see firsthand how epoxy floors can be done right. In hindsight, the price was not too high--it was my ignorance and assumptions that made it seem so. To be fair, they were not the lowest bid (nor were they the highest), but they aren't greedy and are building their business the right way: by doing good work at a fair price and taking full responsibility for what they promise. I can't point to many other outfits we've hired to do construction related projects that take the care that they showed.

These guys have dome some great work our vacation house. I was very impressed with them. They added…read morea granite backsplash that looked like the rocky mountains and broken that looked elegant. Very high quality. I wish I could share some photos here.

From the owner: Cornerstone is a family business which enjoys transforming the visions of our customers into…read morereality. We are proud to hold the highest standards of quality, value, cleanliness and honesty. Our commitment to your satisfaction is most important. We have been in the stone and tile industry for 50 years, and our attention to detail and quality is what sets us apart from others. As you can see, we not only fabricate granite, quartz and marble at our facility. We also offer installation services for tile, stone, porcelain, glass and rock for decks, showers, flooring, tops, spas, fountains and fireplaces. We have been serving Eastern Washington and the surrounding region for 13 years and are proud members of the Spokane Builders Association. Our dedication to creating great work for our clients drives us forward to ever higher levels of customer service and achievement.

Emser tile is my favorite tile shop! All of their products are displayed beautifully and they even…read moregive you samples to take home with you. Michelle helped me design two different options for my bathroom. She was amazing!! Super helpful and has an excellent design sense. She even gave me her card so I could contact her if I had any questions. I couldn't be happier with the customer service I received. If you're looking for the best tiles for your home and the best customer service go see Michelle at Emser. I'm so happy I did!