Cabinet Pro & Floors was fantastic to work with! We bought all our cabinets, countertops, and…read moreflooring from them, and I love it all!! Jess and Rick offered exceptional service, guiding me through decisions, responding to questions, and suggesting valuable design improvements that I hadn't even considered! The installation team was professional and precise. This locally owned company exceeded all of my expectations with quality and service And price! So many choices of products!

Debbie Morgan is a superhero! We had several quotes from different cabinet companies, and they…read morewere all very high. We came in and met with Debbie. She offered solutions, and caught issues in the other quotes that we were given. Not only was the customer service top notch, we were able to get our cabinets, counter tops, and sinks all under what the other companies wanted to charge for just the cabinets! Debbie is a wonderful communicator, and by far one of the BEST suppliers that I have delt with in the building of our home.

I definitely hesitated when I read previous reviews about this CDA Great Floors but an SO happy I…read moredecided to check it out. The floor room has so many great displays and choices. I had the BEST customer service from Julie. I went in on a Thursday afternoon and spoke with Julie about replacing the carpet on my staircase- she gave me some excellent suggestions on design that I would not have know or thought of. I really appreciated her expertise. I went back in on Friday and placed my order. Julie informed me she would get back to me next week, when the carpet arrived at their warehouse as it was coming from another store. I called 1 week later just to get an update. Julie called me back right away and told me she could schedule the install for the next day between 8-9am. Woohoo! The installer Bill called me at approximately 815 am to let me know he was on the way. Bill was polite and professional. I told him the previous install of carpet had a flaw at the top of the stairs that really bugged me. He said he would do his best to install it so it would be less obvious. Bill did an amazing job with the installation, cleaned up everything and made the top stair look great. I was extremely happy with the experience and highly recommend you go check out the CDA Great Floors!

Same experience as others, no call back. Three different calls each time they tried to be helpful…read morepromised a call back on the first two calls. I called noting my dissatisfaction on third call. No apology just want me to explain again for third time. Once failing to service, it happens, twice failing is a pattern, three times failing is their culture of a lack of service. So looking elsewhere, service is clearly not part of their credo.

This business offers an excellent selection of flooring, the best prices and timely installation…read moreservice. We ordered our carpet and it was an upgrade from similar carpet we'd seen at other places. Our carpet was installed about 2 weeks later and they even tore out the old for a very reasonable price.

Poor post sales customer support in regards to follow-up via phone calls and email. Had asked…read moreInland Flooring (Darrell) to help resolve some issues with wood flooring by filing a claim. I was told by the manufacturer that I had to initiate this claim thru the retailer (Inland Pacific Flooring). I tried to initiate however very poor follow-up by Inland. They kept on using excuse "...Oh, its' been really crazy around here... haven't got to it yet...". I was told this twice over a period of 2 months still with no action or follow-up.

I had some tile and concrete work done about 5 months ago and I'm not quite satisfied. At this time…read morethey are not planning to help me out or resolve the issue.

Hired to replace backsplash. They had the most amazing attention to detail, and pride in their…read morework. I highly recommend this company.

I had my kitchen cabinets refreshed and handles installed. I couldn't be happier. They showed up…read moreon time, and did an excellent job. Professional, helpful and friendly. I highly recommend.

We had N-Hance do a rather large cabinet refacing project for us and are thrilled with the result…read more They listened to our concerns and responded with great and timely work. The quality is excellent, and the workers were friendly and professional.

The only reason I'm not giving this a one star review is because ultimately we got the products…read more It took the National Customer Care person to facilitate it. We found LVP flooring that we wanted, it was in stock. The total was approximately $4500. Our flooring installer was to pick it up. Since we lived out of town and was doing this remotely, I wanted to put it on Amex. The (snotty) local "sales" guy (J?) said I could only make a down payment with the remainder being paid *in person*. Remember, we lived across the state and this work was being done in preparation for us moving into a new home the following month. I said that wouldn't work. He AGREED, happily. When I told our flooring contractor about it, he was incredulous. 28 years in the business and he had never heard of a customer not being able to pay in full. He called the LL corporate headquarters in Virginia and I was able to pay in full. However, when the guys went to pick the materials up they were told they needed to come back later. They could *see* the order. More BS. And another intervention by Val at corporate. They were able to get the material but it had been ** dumped ** behind their truck. As I'm reading this, it's hard to believe. We will NEVER do business there again. Oh, and the day after we got the flooring, they reduced the price in their supply. The Spokane sales guy must be a relative of the owner to be allowed to get away with this terrible treatment of customers.

My story begins in October 2019 when I purchased Laminate flooring and underlayment from this…read morecompany. I had 2 other people with me as witnesses, when I spoke to an employee, stating that I am doing a job that will take up to a year to do, and, would I be able to return any unused laminate if need be. I was told yes, as long as I had the receipt. Speed up to June 2020, I drive 2 1/2 hours to the Spokane Valley store, where I purchased the flooring. Mind you, this is AFTER the virus shutdown and all the other stuff going on in this world. I show up, to return the unused boxes and underlayment. I was told that I could not return them because it was past the 90 days, and, that particular flooring was now obsolete. I explained to him what was said by his employee, and that I drove 2 1/2 hours to return it. He did not care. Now, reminding you, we were all in shut down by the 90 days. They did not care. I asked him how was I to know that the flooring I choose, we now obsolete? He said that I wouldn't have known. So why is it that I have to pay the price for that? And, why do I have to pay the price for having left overs, when I asked the employee if I could return it within a year? How can a company not stand by there employees words? I am extremely disappointed and will never shop ever, at any of these stores. I really did not like the way the flooring was made and how it clicked together. It was poorly made. But, I got what I paid for. If you ever ask for something more than the store is willing to do, if you know, put it in writing! I sure wish I had! But either way, know this store will NOT stand by whatever its employees say. I really hope this store will close down. I do not see how it could stay open with customer service like this. Especially in todays world where this are not normal. Business are closing right and left. I would expect better from this company.

For a company that preaches Courteous and Reliable service, I was none to please when nobody showed…read moreup for our appointment. They say, we are not like other companies and show up when we say. Well that certainly DID NOT OCCUR! Not only did they not show up for the scheduled appointment, but nobody even called to say they would be late. After an hour of waiting, I went to my doctor's appointment. Once I got home from the doctor's and checked my Ring, did I notice that someone finally showed up. This however was over an hour after I left a message, asking if they still were coming. Talk about first impressions!

Keystone carpets Eddie and Andrew just laid some laminate flooring in our kitchen and dining room…read more Looks amazing. Was done in a professional and timely manner. I feel like it was a great value as well.