What should have been a simple appointment turned into a mess because of the front office…read more The appointment email made it look like my appointment was at 1:15 and said to arrive 15 minutes early, so I arrived at 1:00. I checked in and was told to sit down. After waiting with no updates for nearly an hour, I went up to the desk around 1:50 to ask what was going on. That's when I was told my appointment was "actually" at 1:30 and that the email somehow accounts for the 15 minute buffer. That explanation made zero sense. I was then told I'd be next, but multiple patients for the same doctor were called back ahead of me. At 2:10, a staff member came out and loudly accused me of not completing my paperwork. When I started filling it out, I noticed the back page already had my signature and date. I pointed this out and was told I didn't fill out the section on health issues or surgeries. I don't have any. Somehow this turned into my problem. It felt very much like they were trying to shift blame onto me to cover up how far behind they were, and the attitude was rude and unnecessary. The only reason this isn't a one-star review is the doctor, who was excellent. Unfortunately, the front desk chaos, poor communication, and lack of professionalism completely overshadowed the visit. The front office seriously needs to get it together.

They were a blessing to me. I am eternally grateful to my Doctor Who performed my cataract and…read moreglaucoma surgery. She was the best. I'm doing wonderful today because the surgery and my wonderful doctor.

Dr.Lee is a wonderful Doctor! I am so glad I found him. I had severe debilitating eye pain for…read moremonths following eye surgery I had from a different Doctor. I went to multiple Doctors for my pain and discomfort. I felt like they either blew me off, or just didn't really know what to do. I was desperate. I was finally referred to Dr. Lee. He took me seriously. He said he believed me. Which was such a relief in itself. Just for someone to believe me when I told him how much pain I was in and how long the pain was going on for. He was very kind and compassionate. And most importantly he was able to help me get immediate pain relief. Then recommended a treatment that has now made my ocular pain much more tolerable.

After a horrible experience at Dr. James Martel's office, I…read morefinally found the right doctor to make the correct diagnosis and procedures for my personal eye injury. Dr. Lee is truly God sent! I am so grateful that he has put me on the correct healing regimen and I could now trust that I'll be under the best care possible.

Dr. Sierra is my hero! She took my mom's very difficult…read morecase, that other doctors turned down and was willing to operate on her to fix another doctor's mistake. It was two surgeries in one on the left eye and later surgery on the right eye. It is really amazing the surgical skills Dr.Sierra has and on top of it she is a nicest and sweetest person you will ever meet. My mom loves her dearly and if you're ever so lucky to have her as your doctor, you are in good hands.

I had cataract eye surgery with no lasers along with the envy multifocal implants in both eyes…read more Surgery and healing went great no need for glasses anymore my vision is clear. Sacramento eye consultants staff was nice. The building was very clean and professional. The wait time to be seen did get lengthy. Dr. Sierra always answered all my questions and took time to explain everything to me, which made it a lot more comfortable and worth the wait time. Trish the surgery coordinator was excellent And prompt to resolve an issue we had with medication delivery. Thank you to all the staff. sincerely, Frank Ruiz

I'm so happy with the results having Cataract Laser Surgery…read more D. Jones is the best. He and his staff made me feel so at ease. The Surgery on my first eye was fanatic. Everything went great! I was so amazed of the outcome and how my Right eyesight improved. The left eye has been done as well with equally great results. I have Super vision now and don't need driving glasses or only dollar Store glasses For very fine print. Thank you so much to Dr.R.Jones and his whole staff. And the Surgery center as well they were wonderful. The whole surgery took less than 1 hr. From the time I arrived to on my Way home to a quick recovery.

Extremely professional, efficient and personable. i really liked him and his staff.read more

I had an appointment with Dr.Liu in April 2026 and the service was outstanding. From Samie at the…read morefront desk, it might be Jamie. When I wrote the name down it was at the end after my eyes were dilated. Then the technician Claudia was outstanding, very patient and gentle when positioning you at each machine. Also, would explain in detail what was going to happen and what you needed to do each time. Totally making sure that I was comfortable and understood what the test was for. Once I was placed into the examination room waiting for Dr. Liu, which took a little while, but worth the wait. I have had eye surgery on my left, now my right eye has to be done. I'm just thankful he will be performing the second surgery as well, because he is awesome. I was feeling some anxiety, but Dr. Liu makes you feel at ease. We discussed why I was back there, and he started my exam letting the Scribe Joshua know what he was seeing and what he needed to do. Joshua would ask Dr. Liu every now and then to repeat what he said, so that he was accurate in what he was transcribing. There was a scribe in training whose name was Lindsey and Joshua was explaining in detail exactly what he was doing. I will always recommend Sacramento Eye Consultants, they are outstanding!!!!!

I recently had cataract surgery by Dr. Liu. The whole process was amazingly simple with such…read moreattention to detail. I highly recommend Dr. Liu to anyone considering the surgery. I was nervous going in since my eyes are really sensitive, but from the moment of my first appointment the Dr. Liu and his team were kind and professional and reassured me that the process would be easy. Melinda in scheduling was friendly and efficient , even checking in at the hospital after the surgery. Dr. Liu and his team really put me at ease to go ahead with the surgery. I was amazed that at lunch after the surgery I could already see crystal clear, I'm currently in the middle of the eye drop sequence and if anything negative at all would be that eye drop process (albeit necessary) LOL Go see Dr Liu, the doctor and his team are amazing, you will not regret it. Thank you Dr. Liu and Sacramento Eye Consultants!

Dr. Brubaker is an excellent doctor. I always leave my appointment with all the information I need…read moreand I have confidence that I am receiving great care. This office is very busy but runs very efficiently.

Dr. Brubaker, you need to do something about your office staff. I tried 6 times to get an…read moreappointment with you and no one called me back. I was referred to you by Dr. Joseph Zeiter, with Zeiter Medical Group in Lodi, Ca. Your staff was very unresponsive from your scheduling assistant to your supervisor. Because after so many attempts, I received a new referral and scheduled with a different doctor whose staff treated me like a real person. Terrible customer service.

Had Lasik surgery for both eyes (I am nearsighted) over 19 years ago. It was quick and painless and…read moreI wish I had done it earlier; to be able to wake-up in the morning and not reach for glasses is priceless. Now that my eyesight has matured (due to age), I am looking into another procedure for correcting vision in my right eye with the same physician!. Yes I trust them and their support staff are terrific!

I was a LASIK patient of Dr. Grutzmacher in January 2002 and was very pleased with the results of…read moremy surgery. But, this review is about my recent cataract surgery, which wasn't with Dr. Grutzmacher. At my first appointment, the doctor mentioned that it is difficult to get 20/20 results when the patient has had LASIK and that when we considered lenses Toric might be an option. At the pre-surgery appointment, my surgeon said that regular lenses would be fine because of what "a good job the LASIK surgeon had done." Finally, at my post-op appointment, I had 20/20 vision in both eyes. Thank you, Dr. Grutzmacher!

I scheduled an eye exam here for my dad Kristina was able to pull his Insurnace, inform me of his…read morevision coverage benefits, and get him an appointment in a timely manner. Kristina greeted him kindly and was professional and welcoming throughout the entire pre- testing work up process. Dr. Patel performed a thorough eye exam, including dilation and retina evaluation, he communicated all the vision exam findings to my dad in a clear and concise manner, while also updating his glasses prescription. I would definitely recommend Dr. Patel for all of your eye exam needs. He is knowledgeable, and takes good care of his patients.

When you walk up to the door, the first thing you hear is this announcement:…read more "You are being recorded." Now, really... Isn't that all you need to know about doing business here? From what I understand from office staff, you're being recorded from the time you walk in, in the lobby, and in the exam room. She also told me that's not something they usually disclose. I'm not sure why they would feel the need to record their patients - when the office is open and people are there. It certainly can't be because of past burglaries *because the office is open*. But that was enough to send me walking out the door.

I've been coming to LASIK Eye California for the past four years specifically to see Kristen, and I…read morehonestly can't recommend her enough. I live in East Bay and continue to make the trip because the level of care, skill, and results she delivers are truly exceptional. Kristen is incredibly talented, thoughtful, and genuinely cares about her patients. She takes the time to understand your goals, explains everything clearly, and approaches each treatment with precision and care. I've trusted her with multiple procedures over the years, including Botox, facial laser treatments, PRP--and the results have been consistently amazing. .My results have been natural, noticeable, and long-lasting. If you're looking for someone you can trust with your face and skin long-term, Kristen is truly the best. I wouldn't go to anyone else. Highly, highly recommend.

I would recommend to any one!! had work done by Kristen definitely 10 out of 10 experience,so…read moreprofessional and went above and beyond and my father had work done on his eye by Dr.barnett he too was extremely professional and very understanding I will never go any where else!

I had cataract surgery in February and Dr. Brad Barnett and his entire team are amazing, dedicated…read moreand caring people with a real heart for their patients. I felt so welcome and everyone went above and beyond to explain everything in complete detail and to put me at ease with my concerns regarding my cataract surgery process from beginning to end. I highly recommend them to anyone who is considering laser surgery of any kind. I had been putting it off for a long time and they made the entire experience so easy that I was kicking myself for waiting so long! I can see clearly again - that is so life-changing! Dr. Barnett took the time to answer all my questions - such a nice feeling to never feel brushed off in any way. He is a gem and I can not praise him and all who worked with him highly enough for such a positive experience. Thank you again and AGAIN for everything!

On December 10th, 2024, I went to my first appointmen with Barnett. When I went to check out and…read moreget my date for cataract surgery, I was shocked and irritated to hear I owed $45 per eye, $90, for the drops given before the examination. That money I had set aside for Christmas presents. I didn't know about that before the appointment. I turned my face away, said, "This is 'f-ing crazy. " I also said Merry Christmas to myself. I was not irritated at the staff; I was irritated with the situation and disappointed. I also asked if they would check again to see if my insurance didn't cover it. Barnett came running down the hall accusing me of cussing out his staff. I was blindsided. Didn't see it coming. My words were not directed toward the staff. Barnett told his staff to cancel my surgery. I might add, I haven't been able to see well for 2 years. I was diagnosed back in April. I was also disappointed the surgery wouldn't be for 6 months. Depressed. It was a momentary reaction on my part, and I had no ill-will toward the staff. I tried to explain, but I couldn't. He yelled, calling me a liar! All this was in front of other patients in the waiting room. I begged Barnett to not to cancel my surgery! After calling me a liar, he promptly told his staff to take me off the books...no surgery. He threw me out of the office. I left in tears. A woman in the waiting room came to my car and told me she saw and heard the whole thing. She said," I watched you, heard you, and you didn't do anything wrong." She comforted me and was shocked at Barnett's behavior toward me. I still cry and get stomach aches over the event. I tried to apologize, but I wasn't allowed. Instead, I was called a liar and refused surgery and help. There should be a list of rules on his lobby wall: 1. No having a bad day 2. No irritation, depression, or questioning about insurance allowed. 3. No foul language allowed, not even to yourself. 4. No comments allowed 5. Must stay quiet and obey 6. No speaking 7. Sit down, wait, be treated without a word 8. Check out quietly with nothing said about money owed. 9. No questions...just pay 10. Smile, be cheerful, leaving any trials you're having outside the door. Do not bring them into this office. 11. No depression, irritation, frustration, profanity allowed! If you see Barnett, he'll be nice and apparently he will do a good job. He wasn't to me. If you ask him about this, he'll continue to call me a liar. Make sure nobody close to you died the day before you see Barnett...a husband, a child, a good friend...which might affect your state of mind and heart and being in a sad, depressed or frustrated way. That wouldn't be allowed either. Factually, Daryla 70 year senior On a fixed income.