The people are kind, caring, fun, and competent. Their use of the latest technology makes dental…read morework of all kinds so much easier for me, the patient. I'm so glad I found them!

I have been going here for over 20 years. The staff is always happy. Fairly priced and stand by…read moretheir work.Only drawback is not open on Friday but they do their best to accomodate requests. never treated as just a number. Irene Madden snellville

I visited this location twice [once before my surgery and the day of my surgery], and my experience…read morewas awesome! Dr Okhiria was GREAT! She was knowledgeable, she listened, and she was caring! I definitely felt comfortable and respected that she show empathy throughout the entire process. Kenisha, Itzel, and Norma were always AWESOME as well. They took great care of me during my wisdom teeth extractions. My mom even noticed how delicate, polite, caring, and gentle they were with me. They called and checked up on me during my recovery time. I would definitely want to keep them for any other procedure that I may need because my experience was pleasant. Great job ladies! I appertaining you all & keep up the great work CON: I would recommend that they lysol the waiting room when ppl come and go. That's something that I didn't see but I had but if course I had my own supplies :)

I am so DISAPPOINTED! I have been coming to this location for over 20 years! I received a letter in…read morethe mail stating that I owed a fee for an appointment that I didn't cancel. The sad part is that I didn't even have an appointment on the date they charged me for. I have called the office several times with me concerns and I have put on hold for long periods of time as well as been told that the office manager would call me back. I have yet to hear from her and I am still receiving this darn bill. This is totally unacceptable!

I've been to this dentistry twice so far. The first time was for an emergency filling for a cavity…read more I was in and out. The staff and doctor took great care of me. I went back for a regular cleaning after not having a cleaning in a million years. Again, there was no judgment from them which I was worried about since it had been forever and a day since my last cleaning. The visit went great. I will be going back to them again and recommending family and friends!!!

Ive been going to this dentist for years and used to like them, but then during covid they started…read morecharging a hygiene/PP fee of $50 that they said was for masks and cleaning supplies. I did not feel like this charge should be passed onto the customer, but i reluctantly paid it. The fee eventually went away after covid, but now they are charging it again & it is now $19. I still don't approve of customers paying so that they can be clean. Plus, several of the hygienists are very rude and talk down to the patients if you are honest and tell them you don't floss often, or whatever the case may be. I am not a fan. All they want to do is sell services to the customer to make money.

I've been getting treatment for almost a year now and my experience has been nothing but amazing…read more From the staff to the hygienist and the dentist. Lorena is exceptionally knowledgeable and has gotten my entire mouth healthy through regular cleaning, irrigation, and laser treatments. My mouth has never been this healthy. She is patient with me and we discuss the process beforehand. I've never had a hygienist this kind and I will continue my treatments here. I definitely recommend a consultation and treatment at Smiles Dentistry!

I had an appointment yesterday, sept 25th (Friday) at 11:30am to get my wisdom tooth pulled. Upon…read morearriving the oral surgeon Eugene Bestman advised me to also pull my top tooth out as he said it would end up causing me problems. Therefore I ended up getting 2 teeth removed and was told my prescription would be sent to my selected pharmacy. I waited for over 2 hours calling multiple times only for my pharmacy to tell me nothing was ever sent over. I finally went to call the office in snellville for answers and they closed at 2pm. I called the emergency line multiple times and had them send multiple emergency message to the on call dr to get my prescription sent it. Never got any response. It's been over 18h going on 19h now with no medication after getting 2 teeth pulled. The snellville office is closed all weekend so I went to my original office in Loganville as they have it advertised is multiple places that they are open on Saturday 8am-2pm and waited over an hour for nobody to show up. Now when I try to call the emergency line it's no longer available all I can do is leave a message for them to respond to me on Monday. I do not recommend the snellville nor loganville office at all, how do you forget to send your patients medication in to the pharmacy and leave for the weekend with no way to reach anybody this is completely unacceptable and ridiculous.

I've been a patient for over a year, and each visit is friendly and they care about you. And they…read moredon't mind checking your insurance coverage for you!

This is a super dentist's office. I went in for a consult with Dr. Scott…read more I have two implants. I expected to have to make another appointment to have them cleaned. Dr. Scott cleaned the right then and there. He and the office staff are super friendly and do everything to make a trip to dentist a great experience. My husband and I have now switched to Carter Dentistry for our dental care.

I have nothing but praise for Dr. French and his staff. I started going there about two months ago,…read moreand I have no regrets. The staff is professional, and caring, and Dr. French is extremely competent. He always follows up after he does a procedure to ensure that everything went well, and that there are no issues. My experiences there have been excellent.

I have had a few crowns replaced by Dr. French since 2022, and I have had an excellent experience…read moreeach time. He also added composite material to a tooth that had too large of a gap between the teeth so that food doesn't keep getting stuck between those teeth. He and his assistant are true professionals, and they made the whole experience as pleasant as it could be. I am in my mid 60's and my jaw locks up if I have to keep my mouth open too long. Dr. French made sure I was able to rest my jaw every five minutes or whenever he felt I needed a break. I highly recommend Dr. French for any dental issue you may have as he has a great personality and bedside manner, and he is very gentle too.

I have been going to Mazzawi Family Dentistry for about a year now and love it! The staff is very…read morefriendly and will start calling you by name as soon as you walk in the door once they recognize your face,I thought that is a very nice, personal touch so you are not just a number, you become more life family. There is usually no wait when I make it to my appointment and they always pair you with the same dental tech so you can get more comfortable and acquainted with the person you are working with. It's located in a large shopping plaza so there is plenty of parking. I can't think of my dental techs name but she always does an amazing job at cleaning my teeth and Dr, Nicole Ochoa comes right behind her with the exams to make sure all is well. If you are looking for a more intimate, family owned dentist, this is the place to be.

I had a tooth fitted for a temporary crown until permanent one would come in. Over the weekend,…read morebleeding and increasing pain occurred. Called the office then. Antibiotics were ordered. A day later, the temporary crown popped off and I ended up back in the dental office. Was told that permanent crown was in, but I specifically told the dentist that tooth and gum hurt to much ​for permanent crown -that I wanted to finish the antibiotics first before the permanent crown is placed. I was very clear. Went back following week - I thought to get the permanent crown. The dentist seemed a bit nervous and anxious. He told me I was good to go!!!! I said that I still need the permanent crown placed. He stated that he did it the previous week when I SPECIFICALLY ASKED TO WAIT. WHERE IS THEIR ETHICS IF THEY DISREGARD A PATIENT'S RIGHTS AND WISHES.

put a crown on broken tooth due to inadequate assessment…read moretooth became infected and needed extraction a few months later still charged me $700 and will not respond to messages they take everyone's insurance and omit the fact that they are our of network glossy exterior with home basement service

After nearly 21 years as a patient of this practice, I am writing to formally notify you that I…read morewill be transferring my dental care--and that of my entire family--to another provider. This decision is not a reflection of the dentist or the clinical care, which has always been satisfactory. Unfortunately, it is the result of ongoing issues with the back-office billing process under the current office management. Due to repeated billing negligence, I was forced to pay over $600 out of pocket, ultimately including payment to a collection agency for charges that should have been properly handled and reconciled by the office. Today, when I contacted the office to have my account reviewed after resolving the collection, I was placed on hold for over an hour without resolution. After nearly two decades of loyalty, this level of billing mismanagement and lack of responsiveness is unacceptable. Patients should not bear financial consequences due to administrative errors, nor should they have to expend excessive time attempting to correct them. As a result, I will be transitioning myself and my family to a dental practice that demonstrates greater accountability and appreciation for its patients.

Found out that my insurance did not cover Dr. Williams anymore and I refused to go anywhere else…read morethat would have been covered! The wait was worth it. The next year I made sure to get a plan with this group!

Such a great practice! From the moment you step into the office, you'll feel welcomed…read more Hygienist Lindsey is extremely knowledgeable and wonderfully kind. Dr. Williams is also a joy to chat with and exudes confidence.

Yesterday I had the pleasure of re-visiting North Road dental for my annual cleaning. Dr. Scott's…read moreoffice has really taken this place to the next level. My previous experience is a thing of the past. The way this office has change within a year is so inspiring and most of all a reflection of all Dr. Scotts hard work over the years. The service was exceptional from the start. The new office team was a refreshing change, along with the office facelift and the update to date technically. I left the office impressed and most of all pleased by the service the team provided. Thanks again everyone for yesterday. I am happy to be a part of the " Niche Aesthetics Family". I huge Kudos to Dr. Scott for her service in the community. One smile at a time. - Best wishes Keyona

We have been patients at North Road for many years and back to the practices that preceded North…read moreRoad. In short they are top notch in every way. We. love the front staff esp. Laura. They are always helpful, always friendly. Our hygienist Michelle is also the best. She really does an excellent job every time. Very consistent at a high level. Finally, we love the dentists. We have been going to Dr. Balkcomm for years and have learned to appreciate his excellent care. We are glad he is back. And now Dr. Mycroft who is simply excellent. She is very thorough and caring. We drive a long way to our dentist practice but it's totally worth it. We highly recommend North Road Dentistry.