Dr. Davis and her entire team including Ty and Jasmine at Soft Touch Endodontics did an excellent job. I went in due to some serious hot/cold sensitivity which resulted in me getting a root canal. The care and concern they provided was excellent. From telling me exactly what she was going to do and how she was going to do it to the safety that they took related to COVID and any of my concerns related to it!! I appreciate them so much for that! Thanks so much and if I need this type of work done again I will certainly go to this office. Sincerely, Camella B read more

I suffer from dental anxiety and have to find gentle dentist. My anxiety is so bad I have sat in my car and cried before entering an office. Two days of reading reviews for Endodontist in my area and things weren't looking good. I came across Soft Touch Endodontics and decided to give them a try based on their name. I drove almost a hour to get to their Suwannee office and from the time I walked through the door I felt like I had made a good choice. The office is beautifully decorated which aided in calming me somewhat and Camila was just a kind and pleasant as she was when I called to make my appointment. I was escorted to the examination room, had routine blood pressure (which was extremely high due to my anxiety) and temperature taken and X-rays of the tooth needing treatment. Dr. Davis came in and introduced herself and thanked me for choosing their office. Dr. Davis gentle touch, soft voice and friendliness immediately made me feel safe in the chair and confident that I was in the right place. She throughly explained what steps I needed to do next. I left feeling calm and pain free. Thank you Dr. Davis and your wonderful staff for making me feel welcomed and especially for eliminating the anxiety I usually have during dental appointments. I wish I could come to you for all my dental needs. read more

Soft Touch Endodontics - Endodontists Near Me - Suwanee, Georgia

Dr Darlene Davis is an endodontist. She is a professional and caring individual. I felt very comfortable and at ease with she and her staff. This experience was as though she and her assistant Asia were like two sisters taking good care of their brother. The office staff was also outstanding, very accommodating, and very helpful with explanations when I asked for them. I feel very grateful to have been under her care and wisdom, and I would recommend her service to all and any. I highly recommend Dr Darlene Davis and have no hesitation. Respectfully and sincerely, Anthony Brown read more

Dr. Davis and her team at Soft Touch Dentistry are exceptional! Their gentle care and expertise make every visit a breeze. Highly recommended for anyone seeking top-notch dental care. 5 stars! read more

Dr.Davis is so skilled at what she does! Her team is absolutely wonderful and will put you at ease. Root canals sound dreadful but they are so efficient and will get you in and out at a reasonable time. read more

It's easy to relax with Dr. Davis and her team. I went in for a root canal and immediately felt in competent hands, from the initial greeting at the front desk to the completion of the work. I was fully informed and well-treated every step of the way. No anxiety, no surprises, no problems. If I ever HAVE to go to an endodontist again, it will be to Dr. Darlene Davis. read more

I had to get a root canal retreatment and I was extremely nervous. Dr. Davis is incredible!!! She's very professional and so knowledgeable. The staff are so nice and helpful. The procedure only took an hour and a half and I've heard from many that is great timing compared to how long theirs took. Every step of my treatment was explained to me thoroughly. She ensured that everything was cleaned out and filled and took her time to make sure. I'm on my second day of recovery and I'm only experiencing a tiny bit of discomfort. The office even called to check on me which I really appreciated. I'm very happy with my service and I've recommended her to several people. The office is also extremely clean and has a very calm and relaxing atmosphere ! read more

Definitely recommend Dr Davis and her staff. They are professional, experienced, and do their best to keep patients calm and comfortable.

Entire staff is extremely professional and customer service is top notch. Best experience I've had in a while when it comes to my teeth.

Dr. Davis and her staff were wonderful. The woman working the front desk made sure to explain all fees ahead of time. Mario took me back for x rays and tests and explained everything he was about to do before he did it. He offered a neck pillow to make sure I was comfortable. Enters Dr. Davis. Her voice is so calming and reassuring! She too explained everything she was about to do and made sure I was comfortable. Best root canal ever (weird right). Another thing I liked is that they showed the before and after x rays on a screen for me so that I could actually see what was done. The office itself was very nice and Dr. Davis seems to have all of the latest technologies. My dentist referred me to her and if I ever need more endo work, I will definitely return and recommend others. read more

Amazing! Very professional, great customer service and nice facilities. The doctor is great and really does have a soft touch. I don't think it gets better than this. I thought I paid a lot just for a consultation, it's kind of price-y, but I guess you get what you pay for so it's worth it. They accommodated me after I was 30minutes late for my appointment because of a car crash I was waiting to be cleared and they called the day after to check to see how I was feeling after my procedure. read more

Soft Touch Endodontics - A logo i found online. - Endodontists Near Me - Suwanee, Georgia

It is always disappointing to have to poorly review someone's business. In this case it is an absolute must. I have never experienced such an unprofessional environment fostered by the doctor in charge. Yelling and screaming at someone in a place where they should feel embraced and comforted is unacceptable. It's time to reflect on how you treat others and understand that there are other offices that patients can go to. read more

Dr. Davis and her team are the absolute best! If you need a root canal and especially get a little nervous about going to the dentist, this is the office for you! I'm a long-term patient of Dr. Davis. Not only is she very kind and knowledgeable, but her office is designed to be relaxing. They do everything to make you feel comfortable. After the procedure, they call to check on you. You definitely feel valued at this office. I saw the negative comments on here and I can only gather that these individuals are providing reviews on a different office. I have never had these experiences. In regards to the credit card on file...seems like a smart business practice to me. Highly recommend! read more

Had been in pain for a week and they moved up my appointment because I had an infection and it was critical. Dr. Davis is wonderful! She's a beautiful lady with a sweet spirit and knows exactly what she's doing. She is caring, compassionate, she listens to what your concerns or needs are. I felt and knew nothing during the whole 3 hour procedure. Staff is friendly, kind, compassionate as well. Quite a few dogs lovers there so it was nice to chat about our pups. Professional team. Highly recommend. If you live far from her, she's worth the drive! read more

Everyone at this office is very professional and knowledgeable. Dr. Davis takes her time to explain what is going on with your oral care. The office is very nice and clean with up-to-date technology. I would definitely go there again. read more

Dr. Davis and her assistant were amazing! I have bad anxiety and they worked so hard to put me at ease. They even had me laughing at their commentary mid-root canal. I would recommend this office to anyone and will never go anywhere else. They definitely help make an unfortunate necessity so much easier and almost pleasant! read more

I was referred to endodontics for one reason and Dr Davis used her expertise to determine it was another tooth that was the culprit of my pain. She has excellent bedside manner. She seems so loving even at just meeting you. She explained everything so thoroughly before and after procedure. She was due to go out of town a couple of days later but I got a call from her the evening before because she just wanted to check up on me. Really! How awesome. Another staff member also called me next day to check on me. And don't even get me started with front desk... She was super friendly and caring. Everyone was really nice. read more

Dr. Davis and Mario are really wonderful. They create a very calm and relaxing environment and to extra care to ensure that I was not in pain or even uncomfortable. Dr. Davis spent time talking through the procedure and making sure that I didn't have any questions about the treatment or the follow up care. I would highly recommend Soft Touch Endodontics. read more

Dr. Davis was great! Made sure my dental fears were addressed when I had to get a root canal. I was well taken care of during sedation and I barely remember a thing. Dr. Davis ordered special, more flexible tools because my roots were so curved and set me up for an early morning appointment before usual opening hours to accommodate me as soon as possible. Both Dr. Davis and her staff are fantastic. I wouldn't hesitate to use them again in the future and I definitely will be recommending them. read more

Dr davis was very rude and they make you sign a form where you put your credit card number on it. Very sketchy. The front desk lady was very nice though! read more

I called the office once again last Tuesday and was surprised that Dr. Davis answered the phone herself. She explained that she had let her front desk person go due to some additional problems. She apologized for my refund not being handled properly and would get my refund out that day. I received the refund in the mail Friday! Thank you Dr Davis. I hope you are able to quickly fill that position with a wonderful person. read more

Do not go here if they are out of network for your insurance. They will double charge you using different billing codes so the insurance will not pay both, but they will charge you because they can. read more

Beware...Do Not Go Here. This office is all about money not the patient. They make you put your credit card on file before you can schedule an appointment. I was not told that if you need to reschedule your appointment before 24 hours ...your credit card will be charged $25. I can only imagine what others are getting charge for!!! I will be writing to the BBB.... read more

I want to start by saying no one wants to go to a dentist for work. However if you need an endodontist, Dr Davis is the one to go to. Let me begin by saying this is my third root canal done by Dr. Davis over the course of a few years. From the first time to the most recent time, her professional yet caring and understanding attitude has been consistently top notch. She does not rush you to do any procedures, and even will tell you when she does not think you need a procedure done. One of my best experiences at her office was going in and being told we did not need to extract a tooth (it turned out to be a missed root canal from another dentist, cleaning it and saving it) vs another endodontist who spent less than 2 minutes looking at my tooth and proclaiming we need to extract it. I also have to give her entire staff top notch reviews. They are always professional and methodical in their work. All in all it is good to have a dentist like Dr Davis close to where I live. I will be going to her for all my Endodontic needs and recommend her office to anyone. read more

The ladies were all awesome!! The receptionist, dental tech, and Dr. Davis!! Dr. Davis took the time to explain my best course of action for my future dental health. Thank you so much!!! read more

This is a fantastic office! Dr Davis is an excellent dentist and I recommend her everyone I know. She is very knowledgable, has great technique, and genuinely cares for her patients. This makes for a painless visit, and a root canal that will last! Also, she has a very attractive office. It has all the soothing characteristics of a spa, friendly staff, and impressive equipment that makes for the best experience and results. I wouldn't go anywhere else! read more

Incredible service delightful atmosphere. After having an awful day outside of dental work, and having to come here for a root canal afterwards; I was not a happy camper. Being greeted with smiles and having everything explained to me in simple to understand detail was a comfort also. I fully recommend this office to anyone needing these services. read more

If you need a root canal, Soft Touch Endodontics is the place to go!! Very patient, pleasant, and skilled!! I have dental anxiety and they got me through the procedure with minimal pain. Dr. Davis and her staff are outstanding, especially Kevin!! If I ever need another root canal, I know where to go!!! Beautiful office and very clean!! read more

Dr Davis did an excellent job with my root canal, it really was a soft touch, I did not feel any pain and I felt at ease after the root canal was done. read more

DO NOT USE THIS ENDODONTIST!!! I called this office back in December of 2018. I was scheduled to have shoulder surgery on 1/17/19. I was told by my dentist in my preop checkup that I needed a root canal; the surgeon required that to be done before the surgery because they want no infection in the body going into surgery. I explained all of this along with the surgery date and they made my appointment. I paid for the xrays and services up front. After the assistant had taken x-rays and checked my tooth, Dr. Davis comes out and tells me that she can never do the root canal by the surgery date because she is going to be out of the office starting in a few days until way after the new year. I was stunned. Why would they even take my appointment at all if her office was going to be closed. I went home and immediately changed my surgery date until the end of January, called her office back at which point they told me her first appointment would be the 31st of January. Needless to say, I found another person to do the root canal. This is a very unprofessional and possibly unethical practice. Maybe there is poor communication between Dr. Davis and her staff. If someone has to have work completed by a surgery date, I would think they would check with her to make sure she could do it before they made the appointment. So I paid them for their pointless services except for the x-rays. She got to collect her insurance money to tell me she couldn't do it. read more

The worst health office I've ever been to. They had me wait 50 minutes in the waiting room on my first appointment for the consultation. After the consultation, I decided to book the prodecure apt, because I've been holding off on this tooth for a long time and they already charged me for the consultation. I thought I should just go ahead and get this out of the way. So I made an appointment for the procedure. The reception gave me a card with the appointment date and time on it. When I showed up for my procedure, he shaked his head and told me that I'm not on the schedule anywhere. Not even wrong date or wrong time. NOWHERE on the schedule! Then he tried to get me to schedule another appointment for next year. What do you think? Well...Heck No! I WILL NEVER come back to that office again. And I won't recommend this office to anybody, unless ... you want your blood pressure to sky rocket! read more

Dr Davis and her staff are exceptional. They are caring, professional and skilled. Thanks Dr Davis for coming in early in the morning so that you could concentrate on my complicated procedure. read more

It has taken me about 6 months to be able to write this review without being angry at how they treated my then 11 year old daughter. The dentist was rude, made my daughter feel like her chipped tooth from a fall was her fault, and had my child scared to death of the root canal procedure. She , rightly so, began to exhibit extreme anxiety. If you are looking for dental care with a "Soft touch" this is not it. read more

This is my first internet review ever. I found Dr. Davis through google reviews, and I hope that my review will help other people to make a wise choice on your endodontist. Dr. Davis was very informative. She explained my situation very well and told me about both pros and cons. I ended up extracting my tooth and didn't go through the endodontic procedure, but Dr. Davis still called me next day to ask about my progress with my tooth. I was very surprised and thankful that she cared. I have NEVER seen doctors who call you next day for your progress even though I didn't have the procedure done at their place. I would recommend Dr. Davis to anyone who is looking for a caring and personal doctor. The front office lady was also very nice and friendly! Next time if I need any endodontic procedure I would definitely go to Dr. Davis! read more

In my right mine I would never have thought that I would need a root canal because I am a dental hygienist. We take unbelievable care of our teeth...at least I do. When I began having pain that would not go away, I made an appointment with Dr. Davis. Wow...was I impressed at how calm and beautiful her office was. The staff was very helpful and reassuring. The day of my root canal I was very nervous, but in the end it was a wonderful and PAINLESS process. I don't know of any dental professional that works literally under a microscope. Dr. Davis is very detailed. Thanks Dr. Davis and your staff for taking great care of me. Stacy G. read more

I was not pleased with my experience at Soft Touch Endodontics! The office staff was unprofessional and Dr. Davis was not confident and informative about the root canal that needed to be done. She told me it would take 2.5 hrs. to do my root canal and it would take 2 visits. I was charged $25 just to make an appt., had to pay the entire consultation fee even though my insurance covered it, and they even came to collect money from me while I was in the chair. They do have nice facilities, but it ends there. I ended up going somewhere else and it took him 30 min. to do the root canal. read more

I had to get a root canal done and I read around and called some friends and this place was recommended even though I live in Decatur. When I arrived for the initial appointment, they took my blood pressure and health history, took great care to explain the procedure and made sure to give me a clear bill of what it would cost before starting. Dr. Davis confirmed that it was going to need all four roots taken care of and she went to work doing a fantastic job. She has a gentle touch and I have always hated being at the dentist so I was impressed. She wasn't able to get to all four roots because she had to soften something with a pack of antibiotics in my tooth and they put a temporary seal. I went back two weeks later and they finished without issue. When I went to get my crown, my primary dentist told me that whoever did it did a great job and I mentioned Dr. Davis' name and he said that she was a great person to go to and he was glad I did because it could have easily gotten screwed up elsewhere due to the complexity of the root canal procedure I needed. Five stars. read more