Why am I not surprised?…read more First up, a bit of review. A few months ago I called to make an appointment at the Woodburn, OR, facility. In doing so, I was very precise in my communication. I said I only wanted to be seen by a licensed dermatologist, not a physician's assistant (PA). I was assured that would be the case. However, after making the drive from Silverton, OR, and then entering the office immediately I noted the sole provider was a PA. I was not at all happy with that circumstance and politely made that known to the front desk receptionist. I then asked to make an appointment at the Salem, OR location, that time with an M.D. Although the Salem facility, I only later discovered, is staffed also by lots of in residence training D.O.'s . The aforesaid Woodburn receptionist, after some time obviously looking at booking schedules in Salem, said I could see on May 18, 2026, a one particular "doctor." I said OK. Too, based upon some earlier health care related experiences, I stated that when the May appointment date approached, I did not want to receive the usual bunch of texted repetitive appointment reminders. The receptionist's response was twofold. One, an affirmation I'd been removed from that text notification list. Two, that consequently thereafter I would be limited to receive one phone call?voice mail reminder. I replied that both actions were OK with me. I then sent emails of complaint, e.g., from within the Frontier Dermatology website. A while later a female representing Frontier Dermatology left me a voice mail apology for the Woodburn experience., I've retained it, but presently am not inclined to waste more of my time listening to it again. Friday, May 15, mid-afternoon. Still never having received the prior promised phone call/voice mail reminder, and understandably not keen on a repeat of the April 2026 experience, I phoned Frontier Dermatology. When I said I'd never received the prior promised phone/voice mail appointment reminder, in part affirming the prior one made had not been rescheduled as is knownto happen.The reps forthcoming response was: "We'd sent you a text. Did you receive it?" In turn, I replied: (1) Before I arranged to skip texts; (2) Regardless, I'd never received one; (3) Nor the April promised phone call?voice mail. Given how thoroughly disgusted by I am by Frontier Dermatology's manifest repeat scheduling-related ineptitude, by voice on that P.M. phone call officially I cancelled the May 18, 2026, 9:20 A M.prior made appointment. I was, subsequent to the aforementioned April 2026 endeavor at the Woodburn location, nonetheless despite my prior declaration last April in Woodburn, scheduled to be seen by a D.O. in residence training!

Been treated at Frontier Dermatology in Salem for 3 years for recurring skin cancers. The past 2…read moreyears I have been treated solely by Dr Cassidy Johnston who in my opinion is the best of the all the dermatologists I've seen over the years. She also did a MOHS surgery on my face with good results. Dr Johnston is professional,thorough, on time with her appts all while being pleasant and caring.

Would definitely NOT use Dr. Ecker as your Dermotologist! He…read moredoesn't make sense ie; makes illogical decisions regarding His healthcare. He offered me a prescription, that I would HAVE to buy at his office, but refused to call the prescription into my pharmacy.

This was my first foray into the world of Dermatology, and it was a very favorable experience I…read moremust say. They got me into my appointment within 10 minutes of arrival.Dr Ecker came in shortly thereafter, after carefully examining me he filled me in on what my options would be. After some simple surgery I was in and out of there in less than an hour,without feeling like I had been taken advantage of. Extremely good experience. They have my wholehearted recommendation.

Dr. Ling and his staff are all excellent at their jobs. Very friendly and efficient. I will not go…read moreanywhere else for my skin issues.

Dr. Jason Lee Is the best. In less than a week I went from not being able to use my hands because…read moreof a fungal infection to being 98% healed and back to work. Thank you Silverton Falls dermatology

I always had the worst possible experience at this office. All they cared about was money. I had…read moreseveral pre-cancerous places froze and paid out-of-pocket. They told me if they were not gone to notify them within two weeks. I did. They could not get me in for two more weeks. Since my office visit was after the two week. They said I would have to pay again. I said no I called you within that timeframe. They were going to have the finance lady come in and give me a "good talking to". I ended up getting up and leaving. I was not going to be treated like that! Prior to this visit, I had had a spot biopsy on my nose and it came back folliculitis. Lo and behold two years later, I was diagnosed with basal cell carcinoma in the same exact spot! Although Silver Falls/frontier dermatology told me it was the tiniest BCC they had ever seen. I honestly believe that it was one when I had it biopsy at this office. That could've turned out terribly wrong! I have a little dip in my nostril, and it infuriates me every time I look at it. If you can go somewhere else do so. I ran my hell away from this office!

This has been a terrible experience for my family member. After a routine check up she required a…read morefacial biopsy which was unexpected. It was extremely traumatizing the way the doctor treated her as she was very nervous and feeling pain. He responded with "you need to sit still, it's not that bad." Wow. As a RN I could never imagine treating one of my patients that way, let alone someone who is nervous getting an unexpected biopsy...on her face. Fast forward, the biopsy results came back and indicate cancer. I went with her as a support person to listen to her treatment plan, get the news on what cancer it is, and be there to support her. (Her spouse was unable to get out of work) Having a medical background myself made her feel much more comfortable. Call me crazy, but I feel like a cancer diagnosis warrants having a support person there!! After she was called back we were told that I could not go back with her. What. Is. Happening?! Do NOT go here. You will be met with condescending staff and doctor, who clearly do not have the patients best interest at heart. It's a shame. Do better!!

The office does an amazing job of scheduling, getting me in when I need to be seen, either at the…read morecoast or in Salem. Dr Swift is warm-hearted and knowledgeable. I'm so glad I found this dermatologist!

From the owner: We pledge to treat every patient with the dignity and care they deserve and will make every effort…read moreto ensure that all of our patients leave our dermatology clinic feeling that their needs were met and expectations were exceeded. And for our Spanish-speaking patients, tenemos personal que habla espanol.

Met with Dr Lear re some MOHS surgery and this guy is sharp! He was an Emergency ER Dr in Canada…read morefor 5 years before getting into dermatology. He can walk the walk and talk the talk! I would highly recommend going to him for any MOHS procedures. He did not just give us a referral to a plastic surgeon he stepped out of the office and got a hold of the surgeon right then and there. He takes care of business! Yank you Dr Lear!

Dr Campbell was amazing for my mole removal. If you ask, she will numb you first before giving you…read morethe shot. It was not that bad! If I need another mole removal, I will go back to her. Having it tested is optional, and costs extra. If you don't want it tested you can tell her and your bill will be cheaper. If there are 2 reviews like this it's because I tried to post this earlier and it didn't work

Careing, informative and gentle. My first experience with skin cancer and I was apprehensive and…read morewas relieved as all questions were answered with easy to understand and complete explainations. I was pleasantly supprised with the lack of pain in the procedure and would recommend Dr. Srinivasan completely.

Beware. Patients are unable to reach Valley View Dermatology by phone to schedule or confirm an…read moreappointment, or to get medical help in an emergency due to a failing phone system. I tried calling this office 2 weeks ago to confirm an appointment for our family. After 20 minutes of being on hold, I had to hang up to tend to the needs of our severely disabled, legally incapacitated daughter - also a patient of VALLEY VIEW DERMATOLOGY. My spouse tried calling VALLEY VIEW DERMATOLOGY this morning to confirm our family's appointment for tomorrow and was put on hold for a total of "1.5" HOURS over 3 attempts. During that time, no human, or recorded human, came on line to apologize for the wait, give an option to leave a message for a return phone call or anything. Totally frustrated, I decided to send an URGENT email to VALLEY VIEW'S "information" email address that I located on their website. In the subject line of my email, I put "Urgent." I knew this would get someone's attention, and it did. In the body of the email, I stated the details of what we were experiencing when trying to reach the scheduling desk. Within a few minutes, someone emailed me back - didn't bother calling - and asked if they could help me. The person stated in her email that VALLEY VIEW had a "firewall" issue with the phone system today. I immediately emailed back, asking: Did you also have a "firewall" issue 2 weeks ago when I called and was put on hold for 20 minutes and had to hang up to tend to the needs of my medically fragile, disabled daughter? Did you have a "firewall" issue occur 2 months ago when someone left a ONE STAR REVIEW on GOOGLE complaining about not getting anyone to answer the phone at VALLEY VIEW, stating that they were leaving VALLEY VIEW and going elsewhere? While I was sending my email response, someone finally answered the phone after 40 minutes of my hubby being on hold for his "3rd" attempt today to reach someone. My husband explained that he had been on hold forever, and desperately needed to confirm our family's appointment for tomorrow. The person told him that VALLEY VIEW did NOT have us down on the schedule for tomorrow...... We live in Boring and Dr. Swift's office is located in Salem, a one-and-a-half hour drive from our home! Had we just shown up for this appointment tomorrow, because we couldn't reach the office to confirm the appointment, we would have spent a total of 3 HOURS driving there and back for nothing. My spouse asked to speak to the Office Manager and was given her voicemail. He left her a message. A few minutes later, Robin, called me. I explained in no uncertain terms that it was inexcusable that we could not reach anyone to confirm our appointment for tomorrow over a 2 week period. Robin went on to say that their outdated phone system "is on the list" to be replaced this year. Robin said "it takes time to find the right system and not make a mistake, etc." She went on to say, that they replaced their outdated Medical Records System last year, and this year was the phone system.. I explained to Robin that we would NOT stop reporting this massive office failure to their headquarters and others. If VALLEY VIEW does not have a fully functional phone system in place today - and every day during business hours - then all patients should be sent an alert notification letter immediately with an alternative number to call when needing to conduct business. So, as my "first step" in forcing change at VALLEY VIEW DERMATOLOGY, I am going to share the email address as a way to get helped when you have been put on hold for more than 5 minutes: info@valleyviewdermatology.com. If no one responds to your email, call the Office Manager, Robin, at: 503.566.2069.

I'm very fortunate to have been referred to Dr. Bremmer. First rate surgeon, first rate staff and…read moreexcellent facility. I left his office yesterday with after-surgery instructions and no questions unanswered minus the growth on my nose. Recommend him highly.

Dr. Bremmer did a great job for me today. I'd asked my primary physician for a referral as I had a…read moredarkening mole and was starting to stress about it. He not only addressed that issue, but several more. I found him to be exceptional, and as usual, I'd looked up his credentials before my visit. I always check to see where doctors do their undergrad and graduate work. Both Dr. Bremmer and his medical assistant were exceptional. I not only was taken care of, but got a good education on skin issues I've assumed I already understood. Once more, I realize that specialists are really worth it. My various general physicians missed some issues I've struggled with for years. Dr. Bremmer is very knowledgable. Don't hesitate to bring up your questions and concerns, no matter how small. He's a great doctor.