Really terrible. Providers are rude and unhelpful. They have made a poor attempt at treating all…read morethree of my kids. They are dismissive and have terrible bedside manner. My family won't be back

From the moment I walked in until I left, I was treated with kindness, respect and I felt…read moreappreciated. I had a sore on my leg that was not healing and Dr Styron explained what she thought it was or what it could possibly also be. She removed it (to have it tested) quickly and efficiently with vertically no pain. Thank you to everyone that helped me today! I will recommend you highly to everyone I know that may need you.

A Great Doctor ! ! ! I have used his services for over 20 years and he has been absolutely…read moreawesome every visit.

Dr. Baud is truly a great doctor, and then some! He is very professional, kind, and knowledgeable,…read moreand takes the time to talk with you and explain his diagnoses and procedures. We've been going to him for well over a decade now, and wouldn't go to anyone else. He and his wonderful staff are a credit to the profession.

Absolutely not. I found this place from my insurance website and had a horrible experience. Doctor…read moredidn't listen to any of my concerns, did a creep full body check and gave my some neutrogena samples of products that they sell in stores. Referred me to a plastic surgeon because I wanted a refill on my skin bleach and he said he doesn't do anything cosmetic. Old creepy dude made me feel very uncomfortable.

I've had a very positive 10-plus-years-experience here. I'm Irish, and my father had melanoma, so…read moreI take my freckles, moles, skin tags and other bodily topography seriously. Dr. Kish is quite thorough, and knows that skin cancer can be hiding anywhere, even where most of the world won't see it. I'm glad he's on the lookout for anything that could threaten my health.

Dr. Aldrich was great. Staff was polite and professional (Im big on these things when getting…read moreservices of any kind) besta believe! But even more better, I met a man named James, he was truly a walking piece of art! Really! I was enamored by his beauty and bravery to do what most people have a hard time doing...............just doing you and being yourself. Then I found out he's from 69th and St.Clair! At the dermatology office you never know who you can meet and jave a good dialog with. One degree of separation in Cleveland, on everything.

Made an appointment around 2 and half weeks out, daughter is leaving for college and all a sudden…read morebeen getting bad cystic acne. I made an appt gave them my insurance which was thru my husbands work. Mind you I can't walk well, i sent my daughter up to the appointment as she's 18. She called asked if we had caresource still I said yes but did not know she was around the front desk. I DONOT use her caresource ever no matter what. Well, they refused to see her even when I said bill medical mutual and we pay the copay. Well still refused to see her. I called The office and the scheduling line said well we check insurances the day before they should have called you and told you we can't see you due to her having Medicaid secondary. I said well someone didn't do their job and never called me Notthing! Wasted my time wasted my gas on driving there. What a joke. So quick to refuse to see me but can't do your job to begin with ?! It could have all been avoided. Zero communication with the office!!! Horrible customer service!

I was referred to Associates Dermatology made a first appoinment and got lost called to say would…read morebe 5 MINUTES late! I was advised to reschedule, and asked a rude receptionist, to double check, after almost pulling into their parking lot he stated to me "if you get here after 10 minutes, you really need to reschedule! We won't see you today. I'm truly happy I got another appointment with a different office. I've always understood a doctor appointment that might take longer that 5 minutes, and am glad I found someone else to accept me.

An hour wait and 3 people in the room for my skin check I feel it polite to ask if I minded the…read moreextra spectators Was disappointed with communication as to procedure performed. All in all I cannot recommend

I actually switched from a different aesthetic clinic in Beachwood because I thought Apex was…read moresupposed to be good. I didnt care for my $100 consult with Dr. Tracey, the patient rooms looked kind of dirty given the exorbitant prices of the treatments, and my very first appt was canceled and instead of being given a different provider to do the same treatment, they flat out canceled it. I have now been on hold for 10 minutes trying to ensure the appointment is actually canceled and these people won't charge me a late fee. Bottom line? You could probably find somewhere better than this, with nicer staff, better prices, and a nicer space.

Always had a great experience here....yes, you need to call ahead of time ...yes, wait time for an…read moreappointment is indicative of what a fantastic practice it is...doctors take "time" with patients. Think ahead....I tried going to clinic for my check up last year ...after less than 5 minutes and "you're good" .."exam?" Wasn't sure I wasn't walking out with cancer or not. Had a growth removed at West shore years ago on my back...(and needed a few more cells removed after biopsy came back...no issues since then ) they offered if I couldn't find someone to help I could come in every day and they'd change the dressing ...didn't need that but grateful for their concern. After an almost check up at Clinic last year I'm back to Westshore ...I know enough to call ahead of time. Even got an appointment during Covid days, and they are running on limited hours.

I was referred to this office by my primary care physician. Let me tell you, I am not even going…read moreto consider going to this office for my appointment. I called in early JULY and they told me they could not get me in until OCT 31st since I was a 'new' patient. I made the appointment because I had a few moles that I was concerned about. Over the next few weeks I noticed the moles changed and called back and told them they were changing and I was extremely concerned and could not wait and their response was - well we can get you in the end of SEPT......REALLY - I am so glad they are concerned about whether their patients have skin cancer and make it a priority. What a joke this place is. Since I was not happy with waiting 2-3 months to have my concerns addressed I contact another facility - Associates in Dermatology and they got me in the morning after I called them. I would suggest if you want a Dermatologist that cares about your health go to Associates in Dermatology instead.

Had a wonderful experience coming here to get some dark spots removed on my face. The staff was…read morevery friendly and I really liked Dr. Diwan. She was very nice and made me comfortable right away. I would highly recommend having a consultation if you're interested in seeing a dermatologist. They offer many services including filler and Botox as well. I can't wait to have a clear face with no more brown spots!!!

Dr. Christian really takes time to explain procedures. She is extremely thorough and welcoming…read more Side note: she doesn't look like some other dermatology clinic professionals who overdo the injections in their face that make them look scary! I would highly recommend!!

Kylie was absolutely amazing! My mom and i had a great mother daughter day today, customized…read morefacials and we left feeling relaxed and fresh. Will be back to see her again soon! Everyone in this office is amazing and so helpful. Cheri was very easy to talk to and super friendly over the phone. This place has great customer service, positive attitudes and beautiful offices. We already scheduled our Hydrafacial :). Thanks girls for a great day!