So, this review isn't about how I visited Associates in Dermatology for some Botox, although I wish…read moreit were. Wrinkles and aging, sigh. One day. This visit was prompted by the fact that I read an article the other day about a young girl (26-years-old to be exact) that had died of melanoma. The cancer had gone undiagnosed since she was a teen. Number one, I was freaked that cancer could be around that long undetected, and two, I was freaked because like the girl in the story, I had spent many hours during high school and throughout college in tanning booths trying to get that bronze goddess glow . After reading that article, I started googling for Dermatologists in Westlake. I went through the website and read the doctor bios and decided it was close to home and everyone looked friendly and unintimidating. I called the office to make an appointment for a "mole check" and was asked if I had a specific doctor in mind. I requested a female doctor and was offered dates/times for each. Each of the doctors have certain days in each location (Westlake, Lorain, and Middleburg Heights). Even though I called on a Friday afternoon, I was offered an appointment the very next week - super quick. Since I was going to be out of town, I made an appointment with Dr. Styron for two weeks out instead. I was told to bring my insurance card as well as a photo ID. In the days leading up to my appointment, I was nervous. Having only been to a dermatologist one other time in my life (& not for a mole check), I wasn't sure what to expect. I was also freaked at the possibility that years of tanning had left me with a deadly disease, that I didn't even know I had. I googled "what to expect" to assuage my fears, get a general idea of how the appointment would go, and what to expect if some abnormalities were found. I was still nervous but felt better. Fast forward to my appointment today. I arrived a bit early (my appointment was at 9:10am, I got there at 8:45ish) to give them a copy of my insurance card, sign the privacy forms, and fill out the health history questionnaire. For the Westlake location - park in the back! The entrance to the doctor's office is immediately to the left as you enter the building's rear doors, you cannot miss it. Once inside, there were a few people in the waiting room - which was pretty large and complete with televisions for the patients as they wait. I was disappointed because I was not immediately greeted, or greeted even withing a few minutes - I kinda just stood there waiting for the three people behind the desk to finally finish with the individual at the counter. I don't know if it's years of ingrained customer service in me, but even a "hi, we'll be right with you" would make everything better. If it wasn't bad enough it seemed as if they were all purposely avoiding eye contact with me. I guess I know how that is though. Once they did greet me, I was given some forms to sign (basically that say yes they gave me the privacy documents and yes I understand I'm financially liable for this visit) and then I filled out the medical history form. Within less than ten minutes, I was called back to the exam room. On my trip back to the exam room, I passed what seemed to be a nurses station and then two additional waiting rooms, almost completely filled with people. I wasn't exactly sure what these folks were waiting for, perhaps it was the other doctors. Once in the room the nurse asked if I had specific moles I wanted looked at and where they were. She wrote that down, asked about the vitamins/supplements I was taking and then handed me a gown, told me to undress (leaving underwear on), and that the doctor would be in for a full body mole check shortly. Once changed, I felt a little awkward, I mean - who actually LIKES those gowns that open in the back?! So, I just sat on the examination chair to wait. Within a couple minutes, there was a knock at the door (love that they knock to make sure you're decent!) and Dr. Styron came in to introduce herself. I completely felt at ease with both Dr. Styron and the nurse who originally spoke with me. Dr. Styron was very pleasant, unintimidating, and answered all of my questions (even though I had a ton). The exam itself is short and not as awkward as someone might think. Modesty kind of gets thrown out the window at the doctor's office - but this wasn't bad, just moving from one body part to the next. If you need moles removed, its quick and virtually painless. In most cases the area is numbed and moles are sliced off with a scalpel, which just sounds scarier than it really is. Results are given to patients within 10 to 14 business days, good or bad. Fingers crossed for no skin cancers! Thanks very much, Associates in Dermatology and Dr. Styron for being fabulous! And do note, on their Yelp profile it says, "all of the physicians are trained in cosmetic dermatology " - I'll be back for some Botox... in a couple years!

Really terrible. Providers are rude and unhelpful. They have made a poor attempt at treating all…read morethree of my kids. They are dismissive and have terrible bedside manner. My family won't be back

A Great Doctor ! ! ! I have used his services for over 20 years and he has been absolutely…read moreawesome every visit.

Dr. Baud is truly a great doctor, and then some! He is very professional, kind, and knowledgeable,…read moreand takes the time to talk with you and explain his diagnoses and procedures. We've been going to him for well over a decade now, and wouldn't go to anyone else. He and his wonderful staff are a credit to the profession.

Don't waste your time or money here. This idiot said I had herpes when in fact I was later…read morediagnosed by another physician for having a serious inflammatory skin condition that will be lifelong requiring surgery and expensive meds to prevent it from spreading to my organs. In addition, I mistakenly paid twice for my visit there and have yet to receive a refund.

Knowledgeable and caring doctor and great office staff that genuinely and truly cares about doing…read morethe best by their patients.

Dr. Aldrich was great. Staff was polite and professional (Im big on these things when getting…read moreservices of any kind) besta believe! But even more better, I met a man named James, he was truly a walking piece of art! Really! I was enamored by his beauty and bravery to do what most people have a hard time doing...............just doing you and being yourself. Then I found out he's from 69th and St.Clair! At the dermatology office you never know who you can meet and jave a good dialog with. One degree of separation in Cleveland, on everything.

Made an appointment around 2 and half weeks out, daughter is leaving for college and all a sudden…read morebeen getting bad cystic acne. I made an appt gave them my insurance which was thru my husbands work. Mind you I can't walk well, i sent my daughter up to the appointment as she's 18. She called asked if we had caresource still I said yes but did not know she was around the front desk. I DONOT use her caresource ever no matter what. Well, they refused to see her even when I said bill medical mutual and we pay the copay. Well still refused to see her. I called The office and the scheduling line said well we check insurances the day before they should have called you and told you we can't see you due to her having Medicaid secondary. I said well someone didn't do their job and never called me Notthing! Wasted my time wasted my gas on driving there. What a joke. So quick to refuse to see me but can't do your job to begin with ?! It could have all been avoided. Zero communication with the office!!! Horrible customer service!

I was referred to Associates Dermatology made a first appoinment and got lost called to say would…read morebe 5 MINUTES late! I was advised to reschedule, and asked a rude receptionist, to double check, after almost pulling into their parking lot he stated to me "if you get here after 10 minutes, you really need to reschedule! We won't see you today. I'm truly happy I got another appointment with a different office. I've always understood a doctor appointment that might take longer that 5 minutes, and am glad I found someone else to accept me.

An hour wait and 3 people in the room for my skin check I feel it polite to ask if I minded the…read moreextra spectators Was disappointed with communication as to procedure performed. All in all I cannot recommend

I actually switched from a different aesthetic clinic in Beachwood because I thought Apex was…read moresupposed to be good. I didnt care for my $100 consult with Dr. Tracey, the patient rooms looked kind of dirty given the exorbitant prices of the treatments, and my very first appt was canceled and instead of being given a different provider to do the same treatment, they flat out canceled it. I have now been on hold for 10 minutes trying to ensure the appointment is actually canceled and these people won't charge me a late fee. Bottom line? You could probably find somewhere better than this, with nicer staff, better prices, and a nicer space.

Always had a great experience here....yes, you need to call ahead of time ...yes, wait time for an…read moreappointment is indicative of what a fantastic practice it is...doctors take "time" with patients. Think ahead....I tried going to clinic for my check up last year ...after less than 5 minutes and "you're good" .."exam?" Wasn't sure I wasn't walking out with cancer or not. Had a growth removed at West shore years ago on my back...(and needed a few more cells removed after biopsy came back...no issues since then ) they offered if I couldn't find someone to help I could come in every day and they'd change the dressing ...didn't need that but grateful for their concern. After an almost check up at Clinic last year I'm back to Westshore ...I know enough to call ahead of time. Even got an appointment during Covid days, and they are running on limited hours.

I was referred to this office by my primary care physician. Let me tell you, I am not even going…read moreto consider going to this office for my appointment. I called in early JULY and they told me they could not get me in until OCT 31st since I was a 'new' patient. I made the appointment because I had a few moles that I was concerned about. Over the next few weeks I noticed the moles changed and called back and told them they were changing and I was extremely concerned and could not wait and their response was - well we can get you in the end of SEPT......REALLY - I am so glad they are concerned about whether their patients have skin cancer and make it a priority. What a joke this place is. Since I was not happy with waiting 2-3 months to have my concerns addressed I contact another facility - Associates in Dermatology and they got me in the morning after I called them. I would suggest if you want a Dermatologist that cares about your health go to Associates in Dermatology instead.

Had a wonderful experience coming here to get some dark spots removed on my face. The staff was…read morevery friendly and I really liked Dr. Diwan. She was very nice and made me comfortable right away. I would highly recommend having a consultation if you're interested in seeing a dermatologist. They offer many services including filler and Botox as well. I can't wait to have a clear face with no more brown spots!!!

Dr. Christian really takes time to explain procedures. She is extremely thorough and welcoming…read more Side note: she doesn't look like some other dermatology clinic professionals who overdo the injections in their face that make them look scary! I would highly recommend!!

Kylie was absolutely amazing! My mom and i had a great mother daughter day today, customized…read morefacials and we left feeling relaxed and fresh. Will be back to see her again soon! Everyone in this office is amazing and so helpful. Cheri was very easy to talk to and super friendly over the phone. This place has great customer service, positive attitudes and beautiful offices. We already scheduled our Hydrafacial :). Thanks girls for a great day!