After a frustrating experience with our previous insurer, and forced roof replacement, Scott at…read moreState Farm was a breath of fresh air. Responsive, professional, and got us a great rate on home and auto the same day. Saved $1800/annually with both Home and Auto. Couldn't be happier.

My agent was Buddy White - State Farm. He retired and Jonathan Yu got the account. All the people I…read morespoke with in the begging were very nice. Yesterday I received a text that July 22 my renewal is $1622.00 for 6 months. When I called to question why so much and is my insurance going to be $3244 for the year the woman Jade was totally dismissive and said she won't know until December what my cost for next 6 months would be ??? In all the years of carrying car insurance I have never experienced this. I asked to speak with agency owner Jonathan Yu she said he doesn't speak to customers?? I tried emailing him it bounced back. I am looking for a new insurance company.

Kalmbaugh Insurance has covered us for 40 years. They are simply the best, and they are THERE for…read moretheir customers when you need relief. In fact John once actually fought the large insurance company that we had a claim for, and got them to cover the damages, even though they had said no initially. What agent would do that? These are honest, great people who have SERVED the greater Columbus area for generations. I've been on the planet a long time and they are simply the best. I can't emphasize how much we would not only recommend them, but if you don't use them--you are doing yourself a disservice. Love this company! Thank you Kalmbaugh for so many years!

We switched to State Farm through Doug Yglesias a few years ago at a family friend's recommendation…read moreand it was the best decision. He explains our policies every year and is very responsive through email and text. After I had an accident, he reached out to find out if I was okay and checked in the following days. It's nice to not feel like just another customer! I'm very happy with Doug and I highly recommend him as an agent!

I had a pleasure of having Doug as my agent for over 3 years before moving to another state. Doug…read moreand his staff are wonderful. They are very professional, prompt, and courteous. Aside from the business aspect and being very helpful, Doug is a great guy who cares for his clients and their interests. Thanks Doug, best wishes to you and your family.

I have been with this company for many years. Insurance is just a LITTLE overwhelming for me. I…read morehave dealt with Colleen for most of those years. I honestly feel she has ALWAYS had my best interests in mind. Very professional knows what she is doing yet comes across as caring, personable and genuinely cares. The times, which of been very few that I did call and Colleen was out of the office. The rest of the staff has been just as wonderful. I highly recommend this company.

Nathan and his team have been helping business owners during the current economic clients. They…read morewent straight from tax season into helping their clients secure funding through the SBA. It is impressive to see an accounting firm pivot to save their clients, employees, and their families. Thank you very much

I rarely write reviews, good or bad, but I rarely receive the kind of experience that I did working…read morewith Nathan and since there were no other reviews I felt people should have a heads up. I've worked with Nathan for the past two years, he handled my taxes in 2019 and 2020 as well as my PPP Loan Application. Taxes: I never felt the benefit of working with Nathan versus using Quickbooks/Intuit which I use for my business. After talking with a few local agents (I'm in the Washington D.C. metro - not exactly the cheapest area) I learned that they were paying their local tax person significantly less to handle their taxes despite the fact that they had earned more and had more complicated financial situations. While I don't remember for 2019, in 2020 Quickbooks estimated my taxes to be almost identical to what Nathan found - but of course, filing with Quickbooks would've been much cheaper and easier. PPP Loan: This is where things really fell apart. It wasn't until just before the 4th and final round of the PPP Loan that I realized my business was eligible to receive the loan. However, I was hesitant to move forward given the cost of Nathan's service to file the paperwork ($1,200) and the uncertainty that I would be approved or what the amount would be. Nathan assured me that the amount I would be eligible for far exceeded the cost and that he would not only assist with filing the loan but the forgiveness as well - and that the cost of his service was a split payment with half due to get started and the second half later. Like with my taxes before, I was slow in getting the paperwork to him, but he assured me that everything had still been delivered to him in time. I wasn't approved for the loan, I believe due to time expiring, but I don't fault Nathan for the fact that I was not approved - I want to be clear about that. What I do blame Nathan for, is this: 1. I was charged the full $1,200 upfront despite him telling me otherwise. When I asked about this I was told he had just changed payment systems and it was an error, but that I would've had to pay it anyway later on so too bad. 2. The amount of communication I received immediately after he had billed me $1,200 for the loan became almost non-existent. I had to reach out to him multiple times on several occasions before receiving any sort of response. I eventually requested a PARTIAL refund for the PPP Loan service I had paid for. I was told $600 upfront, and $600 later. I said I had no problem paying the $600 for filing the loan but that I had a problem being fully billed when that was not what I had been told, and that the entire service was not completed and could not be completed - there's no way to provide the forgiveness assistance portion of the service when the loan was never received. With all of this happening through email, Nathan finally scheduled a time for us to talk by phone... 3. Shortly before the time we were supposed to talk on the phone, he asked to reschedule because his wife wasn't feeling well. I agreed and asked when would be a good time (all still through email) and he told me Tuesday morning (it was a Thursday or Friday). Finally, on Wednesday evening I sent him an email saying how unhappy I was that I STILL had never received a call from him. --- My Main Point Is This: --- By this point, between taxes and PPP Loan services, I had paid Nathan over $2,000 for his services over the past 2 years yet there is zero feeling that I am a client Nathan cares at all about - he can't even pick up the phone to call me. Save yourself the time, money, and frustration by working with someone, anyone, else.

Jason has been courteous, prompt and very patient. I just changed companies after 20+ years with…read moreanother "local" agency, and he has been more helpful in the past month than the other company was the entire time I was a client! Very fair prices for more coverage.

The lowest premiums and the best service!…read more Several years ago, I decided it was time to check around to see if we could get lower rates on our homeowners and auto insurance. I contacted two independent agents and one brand-name insurance company. I was shocked at the price range for the same coverage. Jason Brofford at Detweiller-Brofford Insurance checked with different companies to get us the best deal, and the insurance he found for us was $1000 cheaper. We accepted pretty quickly! Every year when it's time to renew, Jason again looks around to find us the lowest price for coverage. This year, our policies are with Erie Insurance, top-rated for homeowners Insurance in the August 2017 issue of Consumer Reports magazine. In addition to saving us money big time, we've been happy with Detweiller's customer service. Emails are answered promptly and a human being picks up the phone. Jason, Zach -- everyone in the office -- is professional and super nice.

I recently decided to switch Insurnace companies and called Alanna at Smuckers for a quote. I was…read moresuper excited how helpful and friendly she was. She saved us so much money. On top of that, she got us one of the easiest insurance companies to work with, Goodville Mutual. I highly recommend this Insurance Agency and Alanna G!

The only thing I could ask for is for free insurance. I forgot, only the Feds offer that. Good…read morecustomer service can be found at Smucker Insurance.

Andre was very easy to work with and Matic helped us save thousands on our home and auto policies!…read moreHuge thanks to them!

I reached out to Matic to shop my homeowners insurance. the process was so smooth and easy. The…read moreperson I spoke with was professional and relatable, I had my insurance license 20 years ago and I can sniff out someone who doesn't know what they're talking about quickly. This person knew their stuff and shopped the market for me. They couldn't find a better price but I'm reach out to them again when my carrier inevitably raises their rates again.