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    Richards Garden Center

    3.8 (41 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Richards Garden Center

    Disease management - shrubs

    Gardening

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    beautiful fragrant magnolias
    Mr. A.

    Great selection of plants! Paul was very helpful and patient with all of our questions. They also have a frequent flyer stamp card if you buy several plants for a future discount.

    A beautiful nursery with beautiful product....this hibiscus made it thru most the to summer heat....

    A beautiful garden center with beautiful product....hibiscus lasted thru the summer...helpful employees....always a pleasure....

    Customer relationship skills are completely lacking, highly unprofessional and I will no longer be shopping at a business that has such little regard for their dedicated customers. I have purchased 14 plants and 1 tree at Richards as well as 5 bags of their 'mulch'. I make the trip which is a ways from my home to spend my money at their independent business. Recently I took home a plant that when I got it home had not been watered for some time. It was bone dry to the bottom of the 5 gal container. I soaked it for a day before planting it, even then the soil all fell away from the roots and it went into shock. Weeks later I took my receipt and photos to Richards to ask them about it, "Paul" insinuated I was confusing the ailing plant with a plant I had purchased somewhere else? It couldn't have been one of theirs. Decided to give the plant more time to 'recover'. Two months past, went back again, this time spoke with "Adam", (receipt and photos) as the plants seem to be dying more instead of getting better or staying somewhat the same. His response was "Anyone could come in with photos of a plant they got anywhere....just because you have a receipt".....Another employee chimed in to say "once you take it home, we aren't responsible for how you plant it". I have purchased many plants from them, this is the only one I've had an issue with yet they refused to take any ownership for the situation. Placed blame squarely on their 'assuming' I didn't know what I was doing. Though everything else I have is doing well, which I showed them photos of my other plants. Then Adam stated "Well, we can't just give you a new plant". We are talking a $40. plant. After having spend as much money as I have at their store they had zero interest in keeping me as a customer! Twice they tried to infer I was trying to 'pull something' over them? Customer relationship skills are completely lacking, highly unprofessional and I certainly will not be going back to Richards. Nor recommending them, also will make a point of sharing my experience with every person I can.

    The Chimenea pot I purchased.

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    Photo of Madzia K.
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    Review Highlights - Richards Garden Center

    I was referred to Richard's Garden Center by Home Advisor after discovering a leak in the exterior of my home.

    Mentioned in 7 reviews

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    Arizona Wholesale Growers

    Arizona Wholesale Growers

    (6 reviews)

    Extremely disappointed with our experience here. We spent over $2,000 on plants, and within just…read moreTWO WEEKS, nearly $1,000 worth of them died. The plants showed signs consistent with rot/fungal issues, and several completely collapsed and fell apart shortly after purchase. These were not inexpensive plants, and we certainly did not expect nearly half of what we purchased to be dead within two weeks. We contacted the nursery hoping they would stand behind the plants they sold us, but they refused to replace them or offer a refund. Their solution? $20 off the purchase of NEW plants. After losing nearly $1,000 worth of plants from our original purchase, offering $20 toward spending even more money with them honestly felt insulting. I understand that nurseries cannot guarantee every plant indefinitely, but having this many expensive plants fail within two weeks is not normal. When a customer spends over $2,000 and has a major issue almost immediately, I would expect a reputable nursery to at least make a reasonable effort to make it right. Unfortunately, based on both the condition of the plants and how the situation was handled afterward, we will not be purchasing from here again. I would strongly recommend inspecting anything you purchase very carefully and understanding that if something goes wrong shortly after you leave, you may be completely on your own.

    I have been looking for an easter egg emu for 2 years and AZWG had some. They gave me a great deal…read more Customer service was outstanding!

    Richards Garden Center - gardening - Updated September 2026

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