"Both locksmiths Michael and Howard were extremely helpful, informative, and professional. They answered all my questions, fixed my wrought iron gate locks and provided excellent customer service. I couldn't be happier with the experience. Thank you Richard's Locksmith!" read more

Made an appointment for a safe installation. First appt was rescheduled bc they were down an employee. Understandable. Second appt was rescheduled bc of an "emergency" the morning of the appt. which they only informed me about, after I called to get an ETA on their arrival time. Third appt, they sent just ONE person to install a 900+ lbs safe (which I disclosed to them during first discussion), who showed up and, big shock, had to reschedule again for another day. I wasted two days off of work waiting for an installation that never happened. I do not recommend this company. Find another company who is reliable and actual wants your business. read more

I called the locksmith because my safe keypad stopped working. I tried a new battery, but it was still beeping. The tech called me before coming and told me to use an ever ready battery and leave it in for five minutes. The safe stop beeping in exactly 5 minutes and reset. He saved me a lot of money I was very happy that I called this honest Locksmith. read more

We used them in 2023, very happy and had them come out today to change some locks. We called last night and they came out this morning. Very professional and they do great work. I'd highly recommend them to anyone in need of a locksmith. read more

DO NOT DO BUSINESS WITH THESE PEOPLE!!! I described in detail to these people the type of key and fob I needed made for a motorcycle and they assured me they could do it and quoted me 400$. They then called me the morning of the appointment to tell me they can't make the fob only the key but it will still be the same price. They then proceeded to show up and take one look at the lock only to tell me they can't make a key for it. Complete waste of time do not do business with these idiots they do not have the experience or capability they claim to have. (If I could give negative stars I would) read more

Used Richard's to repair my garage deadbolt and adjust my front door deadbolt. They weren't working because of thick weather stripping we installed. Took about an hour, done! Professional, responsive, reasonably priced service. Highly recommended. read more

Fast and friendly. Answered my questions and then did the needed work quickly. Not mush else to say other than I would use them again and definitely would recommend to anyone in need to a locksmith. read more

Brian came out and was prepared to fix and install our new door handle and dead bolt, richard's has great customer service they call ahead and always show up Very responsive read more

They made an infiniti key fob for us and it was done correctly. It was much less expensive than the dealer. Richard's was very easy to deal with and I would highly recommend them. Thank you! read more

I called Richard's to get some locks changed/rekeyed at my house. They answered promptly and fit me in to their schedule same day with only a few hours notice. They called me to let me know they were on the way, they showed up on time, were professional and courteous, and the job was completed. Very painless and easy process, which seems harder and harder to find these days with any house related work. Fair pricing, professional, easy to deal with, good work. What else do you want. Call them! read more

These guys dont even deserve one star. These people are frauds, cheaters, total ripoff. They take advantage of the desperate situation the customer is, and they know very well to exploit the customers. The initial quote to replace my business door lock was $ 140. When the technician actually arrived, he said the price would be $ 200 with which I agreed. After another 10 minutes, the technician said that more pieces were missing and that the job would be $ 325. I was not happy but I told him to proceed. when he finally completed his job, he handed me an invoice of $ 454. ALERT: STAY AWAY FROM THESE PEOPLE read more

I have a safe box with a drawer. The drawer was not opening correct. I took pictures of the drawer and the rails with the wheels. I went to the store and showed the pictures to an employee and he told me they have to come and look at the safe. When the technician came he look at it and told me that the rails were not reparable. Then he wanted to charge me for a service call (no problem) but then he added to the bill parts and labor. Of course there were NO PARTS OR LABOR INVOLVED. I had to call the manager and he still wanted to charge P&L. I told him I was not paying except for the service call. It was very FRUSTATING. That is UNACEPTABLE. I am a professional and that should not happen specially to the third generation. read more

I called Richards come out to cut a lock off a cabinet. It turned out that the lock was a huge super secure lock, so the Richard's guy either did not want to cut it off or couldn't cut it off. So I asked him to replace the hasp on the cabinet and put another lock just like the hasp and lock that were on there. He replaced the hasp with a small rinky-dink hasp that I could even jimmy. The lock was 1/3 the size of the previous lock and not nearly as secure. Moreover, he tried to steal my super-secure lock and my housekeeper had to ask him repeatedly where it was. He had it in his truck and he told her that there was no way she could use it again, why did she want it? He finally agreed to bring it back to the house. I went to Richard's on 9/16/21 to complain and they told me the manager was not in, but he would call me. It's now 10/16/21 and I have never gotten a call. read more

Terrible!! Will never use again. Thought I had a broken lock on my grandfather clock. Locksmith came out and discovered the door was just stuck and the lock wasn't broken. He sprayed WD 40 on lock anyway. $65 house call which I understand. Plus $42 for labor???? Spraying WD40 which I didn't even ask to have done on a non broken lock. Total rip off!!! I hope the $42 (so called labor charge) was worth losing any future business from myself, family and friends was worth it. Along with a bad review. read more

Stay away !! My recent experience with Richards Locksmith will be my last. I have used them before and they were ok but this time my experience was horrible. I ordered new hardware that came in wrong. Then when the new hardware came in two men came over to install on my front door. The two men made no effort to cover floor or keep home clean beacuse they had to drill holes. What a mess!! My front door was recently faux painted and they were made aware of this. They were very careless and damaged my door in multiple places. They showed no concern and offered no apology either. There are many locksmiths in town. The next time I need a locksmith in will not be Richards. read more

Did a great job for me in duplicating a key for my classic Porsche. Fast and efficient service. Would definitely use again.

The Richard's Locksmith & Safes that I went to is located at 10412 W. Sample Road, Coral Springs, phone 954-752-1786, 561-742-3919, 800-987-0887. The people at the store on Sample Road were very professional in every way. I had a spare key made for a newly purchased used car. It had a chip in it, and therefore needed more than a key-making kiosk to accomplish making a copy. The staff was pleasant and efficient. The new key was programmed from the car and done within 10 minutes. The price was on par with other quotes with a few dollars below. I highly recommend this locksmith. read more

I received emergency, same-day service from this company. The technician offered several lock choices, and he installed one very efficiently. I highly recommend Richard's Locksmith & Safes. read more

They over charge for everything.. it's ridiculous. Every other store I called charged $25 less for the key I needed... I prefer to drive a little more that get ripped off by this people... they take advantage that are the only ones in coral springs to charge whatever they want... read more

Good work but way overpriced. If we knew how much they would charge, we would have called another company. I recommend you get a firm quote before any job to ensure you aren't overcharged and shop around. read more

The have prompt courteous service people. Make any kind of exotic car key too!

We were able to get copies of our car key at richards locksmith when lowes wasn't able to do it. We are sticking with richards locksmith for all our lock and key needs. They have been in that same location forever. read more

I needed my locks changed quickly yesterday at my business. They came out shortly after I called and were very friendly and worked fast. Would definitely use them again! read more

I have actually never given a bad review. Until now....... I have a 1910 Victor Safe. I live right down the street from Richards Locksmith and SAFE so I thought they would be a good option.... Boy was I wrong! I stopped in first to get a price and tell them about the safe , I was told a service call was $60,00 and if they couldn't get it to open I would be charged extra to drill it open if I chose that option. When the technician came he told me he had never heard of this kind of safe.... umm ok?? He could not get it open using the combination ...He told me it was $85.00 an HOUR to drill it open and he could not me how long that would take. I told him thanks but no thanks and I would pay him $60.00 for the service call. He told me plus tax. I said fine... He goes out to the truck and brings back a bill of $108.00, you know for the labor.... What? I called the owner (Jack)and was told that was correct and he couldn't understand why I was upset. Really? The technician was here a total of 25 minutes and didn't open the safe and charged $108.00 !!!! I have lived in Coral Springs for 20 years and this is the worst experience I have ever had with a business here.... I feel totally ripped off and taken advantage of, Beware.... read more

I have an old safe, I don't know anything about safes. Aside from they are heavy! I called a few other locksmiths and was told, it's old, it's not worth the repair and to get a new one. I wanted to be sure. So I took it to Richards. Was told if the keypad needed to be replaced it could cost up to $200.00 They fixed it in a day, and only charged me $15.00!!! I was stunned.... I couldn't believe it! I went in to pick it up and it was $15.00!! They also printed me the manual for the safe!! Could not be happier, they are honest and experts in their field. It's nice to do business with actual professionals. Thank you very much. See you soon! read more

I called them to come change the locks on my house and they came within an hour and changed all of them in less than 30 minutes! I was very impressed with the service, and professionalism. read more

TERRIBLE!! Stay Away!! Used them previously when we purchased our home in September 2019, spending hundreds of dollars for new locks throughout. One of the (electronic) locks turned out to be defective and was replaced by the manufacturer (Kwikset). Calling the locksmith I had been provided a firm quotation for the time to "swap out" the two locking systems however, upon completion of the work, the fees were much, much, higher. Additionally the technician, who seemed unsure of himself, left all sorts of dirt and metal debris all over the front porch area (no cleanup whatsoever). When I challenged the fees he said that this was "per Jack" the manager. Calling Jack he advised me that the additional costs were due to the re-keying the new lock to accept the current keys. I explained that this (Kwikset) lock had the SMART KEY reset function and that, when they came out last year, we'd not been charged. His answer "you didn't buy the new lock from us this time". Really? These people are MONEY GRABBING crooks who will NEVER GET OUR BUSINESS AGAIN!! Avoid them like the plague!! read more

Had Richard locksmith re-key my lock. Before they came out they game me a price and told me the lock could get re-keyed. However, they were not able to re-key the lock but he still charged a service charge even though they did nothing to the lock. Stay away they like to get paid for doing nothing. read more

These guys are professionals and honest. Did a great job restoring the ignition cylinder on my car, otherwise I would have to spend a lot more money in the dealer. Also they have a wide selection of locks, safes, keys. Nice and friendly service. read more

Richards addressed a problem with a copy of a key they made for me, went above and beyond to do right thing. Honest people, good businessman, will be a repeat customer! read more

They were very prompt and professional in answering my phone call and inquiries. Initially we only needed the lock fixed on our main entrance but then upon inspecting the new house further, realized that we needed a couple of other things done too. We also needed the lock on our shed door fixed and on our fence too. The technician was on time and only took about a half hour for everything. They also made new keys for us and made one key to match both the front entrance and the shed door. The price was reasonable too. I'd highly recommend them to friends and family. read more

their copies of keys actually work. which doesn't sound like a big deal except that most other places can't seem to manage it. they also come to your house and re-key locks when necessary, and do so in a timely manner and for a reasonable price. bottom line: they do what they're supposed to do, it works, and their prices are competitive. read more