I am giving CEX a good 5 star review as the staff are very helpful and help find what you are…read morelooking for. thank you CEX.

we were given invaluable help today by Rob in the Regent Arcade, Cheltenham Branch with technical…read moresupport for my IPhone & will definitely use them for all my IT needs in the future. Highly recommend.

I booked an appointment with Western Computers through the Apple website to get a new battery for…read moremy IPhone. On arriving I was told that another appointment as they needed to do a diagnostic? I queried this and they said as they weren't a Genius Bar they did things differently. They need to send the IPhone off for a diagnostic test at a charge of £39. I guess not Western Computers fault but they are listed on the Apple Website as an alternative to the Genius Bar and I booked the appointment through the Apple site as the store in Bristol had no appointments. My annoyance was there is no mention when booking that they can't deal with things on site and they make a charge for something I can get for free at an Apple Store. A wasted journey.

iphone battery replaced. Fantastic service all round at a great price…read more Service is excellent.

From the owner: High Quality Mobile Phone Repairsread more

Simon was really helpful with advising me on a new camera. Would recommend this place for it's…read moreprice and friendliness. However as a tiny shop they don't have much available in store.

I saw this company advertising Macbook Pro at a much cheaper price than anywhere else on the…read moreinternet, so called to get further information and to check that it was a British model with a British UK keyboard. I was told it was brand new and that it was indeed British keyboard. When I received it, the physical keyboard was not British, as it did not have a pound £ sign, (they tried to convince me this was normal and to use a shortcut for that symbol instead) and when I called Apple they verified this was definitely an American model. I contacted the company as they have a big sign on their website, saying NO QUIBBLE refunds within 14 days of purchase should you not be happy. However when I contacted them they quibbled till the cows came home even disagreeing with a verification letter from Apple, acting as they had more authority than Apple itself!!! They were very rude and patronising by telling me I was wrong and they were right, and even told me Apple were wrong!!!! and that it was a British Keyboard!! Although they agreed i could send it back and they would give me an immediate refund, they refused initially to pay the postage of nearly £30 to send it back- because they did not want to admit they had knowingly or unknowingly mis sold it to me. Despite taking the computer into Apple itself and getting them to verify in writing that it was an American Keyboard in writing. They obviously did not want to admit this and tried to fob me off by telling me that all the keyboards are generic across the English speaking world. And just because it had a UK adapter in the box it was therefore British. In effect they mis sold me as US keyboards are sold to New Zealand and other English speaking countries, and refused to agree that the UK keyboard is different. Therefore from my experience, I would not recommend to trust this company if they cannot tell the difference between a British Keyboard and an American Keyboard. In the end, they did agree to give me a refund for the postage, but can you believe they also threatened to sue me if I wrote a bad review?! It took 2 weeks of stressful |QUIBBLING to get my postage back finally, after getting advice on how to deal with the matter legally through Trading Standards.

It was a surprise to be charged £40 for fitting a car battery when the website says under "Car…read moreBattery Fitment" - "Groves battery fitting - unbeatable fully fitted prices with main dealer level of quality & finish". So after searching for the right battery on their site it returned a price of £193. When it was fitted and I went to pay, I was very surprised and disappointed to be charged the £193 + £40 for the 20 minutes it took to swap it out. Groves Batteries website should be far clearer about the fitting charge.

Been using Groves for Years now. Yes you can sometimes buy cheaper, maybe, but if thats all you…read morewant and all that is important to you then have a word with yourself. Service, advice and buying the right product for your application and knowing they stand by their batteries is much more important to me.

Richer Sounds have been providing the best prices and advice on Home Cinema, TV and HiFI for over…read morethirty years. They won the Which award two years running and have a reputation for excellent customer service. They are very friendly too...

If you are lookin for any kind of electronic entertainment...these are the guys for you!!…read more I have only recently started using yelp and richer sounds is one business that definately deserves a mention. Sometime last year i purchased a tv and surround package from Matt at the solihull store. Well, the service i recieved from the moment i walked in and started staring at a big beautiful 4k tv right at the front of the store was impeccable. It seems nowadays that many businesses employ mindless, sell-hungry drones that i just can't stand! At the solihull store however, i found Matt and i think his manager...to have a fantastic sense of humour, huge amount of knowledge of their products and still managed to maintain a very professional manner and even carried my big tv to the car, parked around the corner in a multi story!! When i got home after my purchase i had some trouble hooking up my surround speakers to my existing amp. Luckily! They had given me the store number and said to ring if i had any problems, i took advantage of this kind offer and called the next day. Again, the service i recieved was fantastic. I'm not sure who i spoke to at the store but they were brilliant. It took me all of 5 minutes to get my amp on the right setting, position my speakers in the room correctly for me and test it to make sure everything sounded right. I cannot reccommend these guys highly enough! All aspects of my purchase were above and beyond! My family and i are still blown away by how incredible our tv and sound system is now. Thank you! Paul