Constantly misdirect mail and packages and refuse to answer their phones when called. It should be…read morereplaced by a private mail service, they suck at their jobs.

The counter staff is one of the most friendly and helpful staff that I have ever had the pleasure…read moreof dealing with at the United States Postal Service.

Wonderful folks - nice , calm town totally like a nice…read morecountry side love it place is located really well and well designed also all the timings have captured on the photo this was done on 4/7/2021 - but posting today - too many things on the plate working on the weekends too -saturday and sunday full time have to get up for bus at 06:30 leave the hotel at 05:$5 too early for an Asian Indian old man - love sleeping in the morning -no other go with so many things or credit - just kidding

The post master needs to be fired IMMEDIATELY! She is completely useless and the post office needs…read moreto put Nathan in charge! I have had tons of issues since my long time mail lady left my route about a year ago and I started getting these short term people that are constantly rotating routes. Even off of holiday season we were getting our mail at 8-9 PM and that is beyond ridiculous! Not just because of the time, but to be working them so late when I know they are getting to work at or before 6 am six days a week to have to sort their own mail before they go out to deliver it. I have personally dealt with this "post master Ms Icy" (however she spells it) an couple times and she is nothing but a problem who thinks we all owe her something as if she is freaking entitled! She has to be a DEI hire because she surely wasn't hired above anyone else based of the skill she brings to the table! DEI or a job hookup is the ONLY way she is where she's at! Nathan has been absolutely amazing with all of my issues and DESERVES to be POST MASTER of SNEADS FERRY!!! All social media sites in SF are constantly complaining about how horrible the post office is being run right now and it needs a serious change! I will not stop until she quits or is fired! Sneads Ferry help me by jumping on board with 1 star reviews so we can fix our post office problem and get rid of this evil lady! Replace her with the person that will fix our issues and hire the employees that will deliver our mail on time and correctly! Support Nathan!!!! I will say that I don't even personally know him, but he is always the person that answers the phone and fixes all of my problems and they have always been fixed immediately! I'm talking about even having packages brought to me that the driver screwed up on in less than an hour during the holidays. That's the service we need!

I've used this place multiple times and have no complaints! They are patient, kind and courteous…read more Buy stamps, drop off packages and ship from this little shop. There isn't a need to head to the post office. They have multiple options for shipping packages and have quite the variety of stamps. The service is great and always quick! Which is appreciated! Keep up the great work!

I am a local artist and have used them a few times for scanning my art/ printing and even shipping…read moremy pieces out to my customers. I have never had an issue until recently. I can have a lot of grace and patience especially for newer staff members who may not have the muscle memory for the job just yet, but I came in this last week, waited in line a bit, and was greeted and served by a newer team member. I came with a few art pieces (none bigger than 9x12 in size) I needed packaged and shipped to 2 different addresses. We sat in there a good 45 min waiting, watching the whole time, she struggled to pack them correctly and something in me knew I should have triple checked if the packing slips ended up with the correct boxes but I decided to trust her. Side note: One of those packages was going to a dear friend who just had a huge loss in her life and the piece I was commissioned to do was to commemorate them at the funeral. I gave myself enough time to ship it out so it arrived on time. I left after waiting a long while to finish up everything and got my tracking numbers. The first package arrived when it said it was going to (the one for the funeral) and she opened it and told me it was the wrong piece. I immediately called the store and Kim was very helpful in getting me new shipping labels to then send to each person and get them to resend each package. Very thankful for her help. I was informed that my inconvenience was noted and that a manager will reach out and follow up. It's been a few days and still haven't heard anything. I can have grace for the new trainee but this is when the importance of what's shipping comes into play, you never know as a customer service rep what's super important and what's not. This particular commission getting there late affects my business and makes me look bad for not getting it there on time. This person paid good money to receive this piece on time and was very disappointed. All of that being said, I will keep coming back, I won't let this deter me from support a local business but I share this experience more for the team. I know things happen and I'm really understanding, it just affected my business in a way that may make me reconsider if I should use their packing services and just package my pieces myself. I will still come back to scan and print and ship.

I always get great service from Emily. I wish the post office would fix the pot holes in the…read moreparking lot.

I love this small Post Office and the people that deliver the mail. I have no problems with them…read more They are pleasant and funny. The job they do is a thankless one. They are all ways polite and I am thankful for them. Great job everyone.

This review will be a little tricky because it involves more than just the Postal Annex store…read moreitself. I had five boxes that needed shredding which was supposed to be free from MFCU but the truck never showed. So after holding these boxes in my house for over a year I had to suckitup and pay for them to be shredded. I googled shred businesses and 521 Yopp Drive came up without a name of the business. I called the number that came up 910-400-4188. I was on the phone for 11 minutes while driving to the location. I searched more on the phone because I could not find the dang store. You have to click on another section to see the location which then still gives the number above, and then states 521 Yopp Dr #214, and .50 cent per pound but could be higher. This is not acceptable information. I finally saw the Postal Annex while driving around looking for 521 Yopp. I went in very frustrated and told the girl I have been driving around looking for 521 Yopp. The website is horrible. The number I called is not yours. Dedra was very understanding and sweet. She came out to the car and help load the boxes (because of my bad back) and then kindly took care of the process. I was thinking 50 cents a pound and when the pounds kept going up (didn't realize how much it all really weighed) I was surprised that it only cost me $45 when I was thinking $25. When I got home I saw the price per pound at .99 cent. Wow that is not what the website says. So I called the next day to inform them that they need to have Shred Nation fix the info. My suggestion would be for Annex Postal to but their own info so it pops up under shredding searches. The reason for 4 stars, is the shred nation portion but staff gets 5 stars! Thank you Dedra for your help.

I would not recommend PostalAnnex after my experience with them. My wife dropped off a package at…read morethis location, and the package was apparently lost. When we contacted them about it, we were told that my wife never dropped the package off, despite the fact that we know it was brought to the location. What makes this even more frustrating is that the package contained personal belongings, and PostalAnnex has refused to refund or take responsibility for the items that were lost. Instead of trying to help resolve the situation, we were essentially told that the package was never there. Losing a customer's package is bad enough, but refusing to acknowledge that it was dropped off and refusing to take responsibility makes the situation even worse. I expected better customer service and accountability. I strongly recommend keeping documentation, receipts, tracking information, and any proof of drop-off if you use this location. Based on my experience, I will not be using PostalAnnex again.

I'm so tired of not getting my packages on time! They are constantly showing on the usps app to be…read moreat this location and on their way to my house but still take an additional two days to get here.

This was my first time at this post office. They do not sell anything so you'll have to go to…read moreanother post office if you want to buy stamps or something. However, I was there to pack and drop off some items for work. Ms. Shalonda was so kind to me; she saw me struggling with my first package and assisted me. I sent out 4 packages from there. She also made sure I took a pic of the packages to track them, as that specific post office can't provide receipts. Ms. Shalonda also helped my husband the day before, in setting up a PO Box for his business. This was one of the best experiences I had at the post office and I was SO grateful for Ms. Shalonda.

I was in need of help with package shipping and tracking questions and Tara was very helpful,…read moreknowledgeable, friendly and provided me with everything I needed to know. I would definitely recommend this business.

We brought an iMac 27 down from a UPS store in VA to this shipper, because the cost of shipping it…read morefrom that store was so exorbitant that we couldn't even believe it. Ben from Goin' Postal not only worked with us to get the computer wrapped properly, but he gave us the best guidance on shipping it at a reasonable cost (and which also covered insurance for it). We were beyond pleased with his service and store, and we would highly recommend him and his very friendly staff for any of your shipping needs!

The nicest people! They were so helpful and nice! It is so refreshing to have such great service!read more

We needed help with our wedding envelopes and they were super super helpful and nice! Spent time…read moremaking sure they were right which was amazing! Will be using them again!